Guidehouse EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Operations, Services
The opportunity is in how Guidehouse reports their outcomes and results. I'm more of a real-time...
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Relationship, Services, Value
The greatest strength is the amount of knowledge Guidehouse brings in. They have a very...
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Operations, Services
Where Guidehouse has always excelled is that if I have a problem or concern or send them a 911...
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Operations, Services
The biggest things from a denial standpoint are understanding that everybody's medical records are...
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Loyalty, Relationship
We have engaged Guidehouse for many different initiatives. Asking a firm to come back is usually an...
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Relationship, Value
Guidehouse helped us drive the technology because they helped us stand it up and build the...
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Operations, Value
I expected Guidehouse to be a subject matter expert and help train us. They trained us on what they...
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Loyalty, Relationship
We asked a vendor for recommendations, and Guidehouse was one of them. Someone at our organization...
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Operations, Value
The overall experience with Guidehouse was really positive. We had very aggressive goals and a very...
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Relationship, Services
Guidehouse consistently exceeded my expectations. Anytime I mentioned anything, all of a sudden,...
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Loyalty, Relationship, Services
I don't have any complaints with Guidehouse. And I would highly recommend their services. I couldn't...
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Loyalty, Value
We issued an RFP and considered a couple of firms. We went with Guidehouse for the work because of...
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Relationship, Services
What I like is the consistency of Guidehouse. When there is consistency with the team members, I...
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Relationship
There was turnover with the Guidehouse team. Sometimes, when the new people were brought in, they...
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Relationship, Value
Guidehouse is very attentive to our needs. They understand the size of our institution and the...
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Services, Value
Identifying high-value areas for us to optimize is Guidehouse's strong suit.
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Loyalty, Relationship
For an improvement, I would probably have pushed to be a little more explicit and clearer about the...
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Operations, Value
I asked Guidehouse to leave no stone unturned. I wanted their creativity and their expression of...
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Operations, Value
Guidehouse is very focused on delivering value and staying true to what the client asks of them, but...
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Loyalty, Relationship
We considered other firms for the project. With the clear articulation of value that Guidehouse...
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Loyalty, Services, Value
As with any consultant, there is a need to know when the engagement is over. There are always new...
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Relationship, Services
I trust the lead consultants that I have worked with from the firm as much as someone trusts...
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Loyalty, Operations, Value
Guidehouse has provided really good data and shown us how we can do a better job of using our own...
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Commentary Summary
Comment Type Breakout