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Guidehouse EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

The opportunity is in how Guidehouse reports their outcomes and results. I'm more of a real-time...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

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VP/Other Executive

The greatest strength is the amount of knowledge Guidehouse brings in. They have a very...

Comment Tone Positive
Pillars Relationship, Services, Value
Evaluation Unrated

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VP/Other Executive

Where Guidehouse has always excelled is that if I have a problem or concern or send them a 911...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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VP/Other Executive

The biggest things from a denial standpoint are understanding that everybody's medical records are...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

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VP/Other Executive

We have engaged Guidehouse for many different initiatives. Asking a firm to come back is usually an...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Guidehouse helped us drive the technology because they helped us stand it up and build the...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

I expected Guidehouse to be a subject matter expert and help train us. They trained us on what they...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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Director

We asked a vendor for recommendations, and Guidehouse was one of them. Someone at our organization...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CFO

The overall experience with Guidehouse was really positive. We had very aggressive goals and a very...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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CFO

Guidehouse consistently exceeded my expectations. Anytime I mentioned anything, all of a sudden,...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CFO

I don't have any complaints with Guidehouse. And I would highly recommend their services. I couldn't...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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CFO

We issued an RFP and considered a couple of firms. We went with Guidehouse for the work because of...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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CFO

What I like is the consistency of Guidehouse. When there is consistency with the team members, I...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CFO

There was turnover with the Guidehouse team. Sometimes, when the new people were brought in, they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Guidehouse is very attentive to our needs. They understand the size of our institution and the...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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VP/Other Executive

Identifying high-value areas for us to optimize is Guidehouse's strong suit.

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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