MEDiCACLOUDCARE (Global) Commentary
Filtered view: (Middle East/Africa)
Subject Expert
Eder Lagemann
Research Director
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Product
Since we have done so much work and have created great integrations between MEDiCACLOUDCARE and...
Login or Create an Account to see details.
Relationship, Operations
The vendor could make one or two changes to improve the customer experience, including implementing...
Login or Create an Account to see details.
Value
We are paying much more for the system and its support than we are getting from them. The system...
Login or Create an Account to see details.
Relationship, Operations
Health Insights Asia has a good understanding of our region. The solution has improved a lot....
Login or Create an Account to see details.
Product
There are certain functionalities that we contracted the vendor to complete several years ago that...
Login or Create an Account to see details.
Relationship
There is no executive-level management team from Health Insights Asia involved in anything unless we...
Login or Create an Account to see details.
Operations, Product
The product isn't easy to use. It has a lot of frames inside frames and a lot of scroll bars inside...
Login or Create an Account to see details.
Loyalty, Value
We don't plan to keep MEDiCACLOUDCARE. We are planning to replace it with something better,...
Login or Create an Account to see details.
Operations
We have never done any upgrade or implementation with the vendor that hasn't had issues. The vendor...
Login or Create an Account to see details.
Relationship
The support that we receive from the vendor is delayed too much, and sometimes, people aren't...
Login or Create an Account to see details.
Product
Health Insights Asia has now integrated AI into all of the system's day-to-day activities. We don't...
Login or Create an Account to see details.
Value
The vendor can't meet all of our needs, but that isn't completely their fault or our fault. In our...
Login or Create an Account to see details.
Culture
Health Insights Asia should come up with creative solutions so that they can get their money. For...
Login or Create an Account to see details.
Relationship, Product
Health Insights Asia donated some things to us when we had problems.
Login or Create an Account to see details.
Product
The things that I like the most about the product are that it is comprehensive and that it has...
Login or Create an Account to see details.
Relationship, Product
Some of the vendor's biggest strengths are their ability to customize the system for what users need...
Login or Create an Account to see details.
Operations
It would be better for us if, during implementations, the vendor were to provide change management...
Login or Create an Account to see details.
Loyalty, Product
Our biggest opportunity for product improvement would be with introducing the ability for free text...
Login or Create an Account to see details.
Loyalty, Product
I would buy MEDiCACLOUDCARE again because it is the best product in the country. After my years of...
Login or Create an Account to see details.
Product
We have a lot of issues with MEDiCACLOUDCARE. If I don't have clear and accurate data, that is...
Login or Create an Account to see details.
Operations
The training from Health Insights is very important for us because we are expanding. We need them to...
Login or Create an Account to see details.
Loyalty, Product
We have some integrations that are going fine with this solution, and we are working on some other...
Login or Create an Account to see details.
Product
Health Insights has to improve the database on MEDiCACLOUDCARE. In this day and age, there is no...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout