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Healthcare IT Leaders HIT Staffing Commentary
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Subject Expert
Mitch Morris
Engagement Partner
KLAS Engagement Partner - Mitch Morris
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
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User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
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Director

We have a specific account manager from Healthcare IT Leaders who is really good, and not every one...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

 or  to see details.

Director

Healthcare IT Leaders is very strong for us. We needed someone to be on-site at the hospitals we...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

We chose Healthcare IT Leaders because of cost. They are in the middle of the road when it comes to...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

I'm a hard grader. Normally, I wouldn't give people a high rating unless they did something...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Healthcare IT Leaders was amazing. I was shocked at how well they did with finding and placing candidates....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

This company has the potential to do a bunch of different things based on their performance. I have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

We used Healthcare IT Leaders during our go-live. I had heard such good things about their support...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

I would have liked Healthcare IT Leaders' service to be cheaper, but it was worth every dime.

Comment Tone Neutral
Pillars Value
Evaluation Unrated

 or  to see details.

CIO

We had an issue with one of the Healthcare IT Leaders consultants. I reached out to a Healthcare IT...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

CIO

Healthcare IT Leaders provides a project manager who works in conjunction with our own project...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

We knew that we were going to need resources with certain skill sets, but we didn't know what else...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

We engaged Healthcare IT Leaders to implement our advanced scheduling and some other pay practice...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

Healthcare IT Leaders has tried to change our team members a couple of times without consulting with...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Healthcare IT Leaders has never backed down or said no to anything we have needed their help with....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

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