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Huron ERP Implementation Leadership Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We did not consider any other firms for the project. We already had a relationship with Huron on a...
Our only challenge with Huron was around things internally that Huron couldn't control. There was...
The Huron staff is good. They are very knowledgeable, easy to work with, and engaged. When...
Huron's expertise in finance had a bit of an up and down where we had somebody, but then they pulled...
Huron is a very trusted partner. They help really well. They will help guide us through things. They...
The consultants from Huron were really good, but there were some that weren’t. That is going to...
We didn’t have any major issues with our implementation. Huron was very good and knowledgeable about...
The ERP implementation was very tangible and tactical. Huron helped set up workflows, configure the...
The Huron leader was the best consultant we have ever worked with. They did a great job of...
Huron was expensive because the project was a large ERP implementation.
Huron did a great job. They had someone who was an HR person running the HR implementation instead...
Commentary Summary
Comment Type Breakout