Plum 360 (LVP) Commentary
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Jackson Tate
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User Commentary

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VP/Other Executive

Operations

When we go through an implementation with ICU Medical, we are on schedule; they are giving the...

Oct 2024
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VP/Other Executive

Culture, Value

There is really good value for us in ICU Medical. Our contract with them has been very good.

Oct 2024
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VP/Other Executive

Relationship

My ICU Medical representative went away on very short notice. I think the vendor did some...

Oct 2024
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VP/Other Executive

Relationship, Product

ICU Medical is very good about letting us know about disposable shortages or interruptions in the...

Oct 2024
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VP/Other Executive

Product

I was not impressed with ICU Medical’s Duo device. It has a different pump library. That was not a...

Oct 2024
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VP/Other Executive

Loyalty, Product

We are not 100% satisfied with our ICU Medical devices. The main issue that we have with the Plum...

Oct 2024
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Manager

Relationship

Support with Smiths Medical was better than with ICU Medical. If I didn't have a direct contact for...

Oct 2024
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Manager

Product

There are some reporting features that we wish we had that we don't have with the Plum 360....

Oct 2024
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Manager

Operations

Ongoing training is not really existent with ICU Medical. However, unless there is a big workflow...

Oct 2024
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Manager

Value

ICU Medical avoids charging for every little thing. The Plum 360 has a proprietary cassette as part...

Oct 2024
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Manager

Loyalty

When we did our last evaluation, we went again with ICU Medical. We had already implemented the Plum...

Oct 2024
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Manager

Relationship, Product

There has been no change with the Plum 360 pumps; there has either been no improvement or worse...

Sep 2024
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Manager

Loyalty, Product

The Plum 360 pump is not a product I would ever recommend. That is a definite no. This isn't just a...

Sep 2024
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Manager

Product, Value

The only thing I know that is an extra fee in addition to the base pump price is a mini pole. It...

Sep 2024
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Manager

Product

I don't know whether this is an ICU Medical problem or another vendor's problem, but we have a lot...

Sep 2024
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Director

Product

The Plum 360 needed some improvement, and that was what we got with an upgrade. There were some...

Aug 2024
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Director

Product, Value

One outcome that we have captured from the Plum 360 is drug library compliance. We are way more...

Aug 2024
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Director

Relationship, Product

ICU Medical is a unique company. We can feel the family. They like their jobs, and they know that at...

Aug 2024
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Director

Relationship, Value

We get incredible value adds from ICU Medical. We have a dedicated partner who helps with services...

Aug 2024
||
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Director

Relationship

Sometimes ICU Medical has transitions with different representatives or account directors, so...

Aug 2024
||
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Director

Value

The Plum 360 is not the most expensive, but it is not the cheapest either. However, the price...

Aug 2024
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Director

Product

ICU Medical has the first touchscreen IV pump on the market. It is called the Plum Duo, and it is a...

Aug 2024
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Director

Product

The Plum 360 is a volumetric pump. The volume that it delivers is the volume that the patient receives....

Aug 2024
||
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Director

Relationship

I have experienced the same support with the Plum 360 as I have with any of ICU Medical’s other...

Aug 2024
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Director

Loyalty, Product

One thing that ICU Medical needs to work on is the anesthesia module with the Plum 360; that module...

Aug 2024
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Director

Relationship

I would tell someone looking for a smart pump to go to a health system as a reference and assess the...

Aug 2024
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Director

Product

The Plum 360 functions as promoted. Sometimes a nurse will say that a pump didn’t alarm when it was...

Aug 2024
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Director

Relationship, Operations

We implemented something from ICU Medical, and they were an incredible partner. They did long...

Aug 2024
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Director

Product

The upgrades we have for the Plum 360 are fantastic. With our previous pumps, we had to run around...

Aug 2024
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Manager

Value

There are charges that we have to pay to send the pumps in if we need ICU Medical to look at them....

Aug 2024
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Manager

Loyalty, Product

I don’t like the keypad design on the front of the Plum 360 pump. It is too easy when manually...

Aug 2024
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Manager

Product

Sometimes the Plum 360 pumps are a little finicky, but for the most part, the nurses find them...

Aug 2024
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VP/Other Executive

Relationship

The vendor support that we have gotten from ICU Medical for the Plum 360 pump has been a big plus....

Jul 2024
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VP/Other Executive

Product

I like the interoperability of the Plum 360 pump. It is user friendly. We do IV autoprogramming for...

Jul 2024
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Nurse

Product

The integration of the Plum 360 with our EMR has gone well in the last year. Our users like that....

Jul 2024
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Nurse

Relationship, Product

We had a small hiccup with our wireless service here in our hospital detecting and communicating...

Jul 2024
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Nurse

Operations, Product

We had some pushback from our nurses and providers on the workflows in the beginning. The pumps are...

Jul 2024
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Nurse

Product

If someone is looking for quality care, the Plum 360 is going to be their pump. It is a really good...

Jul 2024
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Analyst/Coordinator

Product

We have heard a lot of complaints about the Plum 360 pumps from the nurses, but they used a...

May 2024
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Analyst/Coordinator

Culture, Relationship, Value

ICU Medical’s service is good. The vendor is a bit smaller than some of the other vendors, so they...

May 2024
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Analyst/Coordinator

Operations, Product

Things didn’t work out as smoothly as we would have liked for the rollout in terms of functionality....

May 2024
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Analyst/Coordinator

Product

There is a max rate of 999 milliliters per hour in the Plum 360 LVP. However, clinically, there are...

May 2024
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Manager

Relationship, Product

The integration for the Plum 360 functions well. ICU Medical was involved in the integration...

May 2024
||
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Director

Culture

The first billing component that I was aware of with ICU Medical was the initial purchase of the...

May 2024
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Director

Operations

ICU Medical did phenomenal working with our team. The implementation was probably one of the easiest...

May 2024
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Director

Operations

We don't receive any training from the vendor. We received training at the implementation, but from...

May 2024
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Director

Product

We have the integration with our EMR in terms of things flowing back and forth. However, even if...

May 2024
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Director

Product

I would purely recommend ICU Medical’s pumps. In terms of hospital measures, IV drug compliance,...

May 2024
||
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Manager

Loyalty, Product

We would choose ICU Medical’s pumps over other pumps in the market right now because the ICU Medical...

Feb 2024
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Manager

Relationship

We have very good support from ICU Medical. We had an issue to work out, and one of their executives...

Feb 2024
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Manager

Loyalty, Product

So far, we are happy with the Plum 360 pumps, and I don't think we are going to replace anything....

Feb 2024
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Manager

Product

A suggestion for improvement is to make the pumps a little easier to configure and connect to the...

Feb 2024
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Manager

Relationship, Product

We had an issue a while ago where our certificates expired and no one from ICU Medical reached out...

Feb 2024
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Manager

Relationship

We have great executive relationships with ICU Medical. The training, proactivity, and timeliness of...

Feb 2024
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Manager

Product

We have had a few issues with the batteries in the Plum 360 pumps. Also, when having to use the...

Nov 2023
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Manager

Operations

The initial training with the Plum 360 pumps was great, but we haven’t had any ongoing training, and...

Nov 2023
||
(0)
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Manager

Product

ICU Medical does things really well as far as ease of use for the nurses goes. The nurses don't even...

Nov 2023
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