INFINITT PACS Commentary
Filtered view: (Large - 300K+ Studies)
Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
Value
I would probably buy INFINITT PACS again, but I would definitely shop around. I wasn't involved in...
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Product
INFINITT is still kind of new with teleradiology, so a lot of the stuff that we deal with is new for...
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Operations
I do all our user training. It's just easier that way. The PACS admin training was tailored in a...
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Relationship
When I rated INFINITT’s support before, the rating was pretty low, but the support has improved....
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Relationship, Operations
We work with INFINITT’s integrations team a lot. We're growing fast in a certain area, and we have...
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Loyalty, Relationship
There's definitely room for improvement around the solution capabilities, but INFINITT is very...
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Loyalty
I would not extremely recommend INFINITT PACS, but I would not extremely dissuade people either....
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Relationship
There are gaps in how INFINITT approaches things, and there are some glitches in the cloud. My...
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Relationship
INFINITT's support team is good. The people on that team are familiar with me and my team. The...
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Culture
I appreciate INFINITT's flexibility. We have a contract with the vendor, but if we need other...
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Loyalty, Relationship
When we were looking for a new PACS, we found that INFINITT's system checked several boxes. It was...
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Relationship
INFINITT is good at being proactive. They can watch and monitor things remotely. The vendor solves...
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Operations
We appreciate the ongoing developments and technology that INFINITT comes up with. INFINITT seems to...
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Culture, Relationship, Value
We have been happy with the cloud because of our model and the way we work with sites that are...
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Product
INFINITT works well with other systems and is easy to integrate. We need strong integration options...
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Loyalty, Value
We don't get a lot of additional charges from INFINITT, and we get upgrades quickly. There is new...
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Relationship
INFINITT has a direct line to our corporate leadership, and they talk regularly.
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Relationship
We like the service that is provided by INFINITT and the tech support team. The people we deal with...
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Relationship, Product
We just upgraded INFINITT PACS, and the cache tool slows things down a bit, and we are still mulling...
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Relationship
INFINITT should have slightly longer hours for their support, and dealing with their on-call or...
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Value
We have definitely received our money’s worth with INFINITT PACS because of all the suites INFINITT...
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Product
Voice recognition and structured reporting in INFINITT PACS are very sophisticated and better than...
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Loyalty, Product, Value
I have been a long-term user of INFINITT PACS. INFINITT continues to evolve and improve their...
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Relationship
We have been using INFINITT PACS for a long time, and for the most part, I would say INFINITT is a...
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Relationship
INFINITT PACS fills a lot of our needs. We work very well with INFINITT, and they have really helped...
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Product
There have been some hiccups with INFINITT PACS with the lay letters, templates, and upgrades. But...
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Relationship
We are constantly working with people from INFINITT from the higher-ups all the way down to the...
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Value
We like INFINITT because they are a one-stop shop; they offer a PACS, a RIS, and their own viewer....
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Relationship
Our project manager does a really good job and manages the PACS and cardiology sides. Then they...
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Operations, Product
I would like a simplification of building hanging protocols. Currently, the process is pretty good,...
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Product
What I like about INFINITT PACS is that the image viewing is really good. We are able to query and...
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Value
We receive our money's worth with support and product upgrades. The product really meets our...
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Operations, Product
Sometimes INFINITT provides too much information. During a go-live, the information can really...
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Value
INFINITT understands our needs. However, we are not their only customer. In terms of cost, what we...
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Relationship
INFINITT is great. I know the names of their executives.
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Product, Value
There are certain things that we still cannot integrate with INFINITT's system. That means that we...
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Loyalty, Relationship, Product
INFINITT has a lot of stuff on the forefront. We have had a lot of development requests that the...
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Product, Value
INFINITT PACS is a good product, but it wasn’t set up for teleradiology originally, so there has...
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Operations
We do teleradiology, so we interface with all our hospitals, and INFINITT's implementation team for...
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Relationship, Operations
INFINITT’s daytime support is pretty good, and their implementation team's support is very good, but...
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Relationship
We have had several things come up that INFINITT hasn't told us are happening until after the fact....
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Commentary Summary
Comment Type Breakout