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Kranium Electronic Medical Record (Global) Commentary
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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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Commentary Summary

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User Commentary

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Director

Value

The system has 20-year legacy architecture, so it takes a humongous effort to make changes and to...

Jul 2025
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Director

Loyalty

I think my satisfaction with Kranium Healthcare will dip further in the future. I don't see any...

Jul 2025
||
(0)
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Director

Product

There are some things that work in the system, like the ability to create invoices and do...

Jul 2025
||
(0)
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Director

Product

One problem we have with the system's assets involves putting our data in the proper format because...

Jul 2025
||
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Director

Relationship, Product

Users have to customize the system to meet their specific requirements. For example, the system's...

Jul 2025
||
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Director

Operations, Value

Kranium Healthcare asks customers to spend money to create their own training materials to train...

Jul 2025
||
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Director

Relationship, Operations, Product

Any product that Kranium Healthcare brings in will go through quite a bit of customization based on...

Jul 2025
||
(0)
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Director

Operations

I don't know what version of the system we are on because the vendor doesn't give us any information...

Jul 2025
||
(0)
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Director

Product

The system isn't very user friendly, and users want the product to be user friendly. Vendors cannot...

Jul 2025
||
(0)
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CIO

Loyalty

We are in the process of using an EMR. We are in the process of implementing it in multiple...

Feb 2025
||
(0)
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CIO

Relationship, Product

To improve, Kranium Healthcare should really support all our hospital operational teams to ensure...

Feb 2025
||
(0)
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CIO

Relationship

Agile teams from Kranium Healthcare should quickly fix issues, instill confidence, and provide the...

Feb 2025
||
(0)
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CIO

Product

Kranium Healthcare's system meets our localized requirements. The vendor's team can accommodate any...

Feb 2025
||
(0)
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Director

Relationship

The after-sales support we receive from Kranium Healthcare is good despite being remote.

Jan 2025
||
(0)
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Director

Product

The best part about Kranium Healthcare's EMR is its ease of use. It is very user friendly, and we...

Jan 2025
||
(0)
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Director

Value

Kranium Healthcare's system is affordable compared to other EMRs.

Jan 2025
||
(0)
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Director

Operations, Product

Integration with other hospital systems, including lab and radiology results or reporting, is an...

Jan 2025
||
(0)
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Director

Product, Value

I definitely wouldn't buy the system again. It is very primitive technology, and its UI isn't really...

Oct 2024
||
(0)
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Director

Operations

Kranium Healthcare needs to improve their training methodology. They also need to take ownership for...

Oct 2024
||
(0)
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Director

Value

Kranium Healthcare doesn't charge us for everything, but there definitely needs to be some...

Oct 2024
||
(0)
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Director

Relationship, Operations

Like any other implementation for a hospital management system, we have had a lot of teething issues...

Oct 2024
||
(0)
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Director

Operations

We did most of the training because most of the Kranium Healthcare people were not familiar with our...

Aug 2024
||
(0)
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Director

Relationship

The turnaround time for some requests should be shorter with Kranium Healthcare. Customization...

Aug 2024
||
(0)
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 or  to see details.

Director

Operations, Product

We wasted a long time making modifications before we implemented Kranium Electronic Medical Record....

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I would definitely buy Kranium Electronic Medical Record again because the vendor has been very...

Aug 2024
||
(0)
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Director

Loyalty, Product

We went live several months ago. The experience has been good. We were looking for a vendor that...

Aug 2024
||
(0)
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Director

Product

When we have brief downtime, things become chaotic, and several patients end up waiting outside. We...

Aug 2024
||
(0)
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