Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
MEDHOST Enterprise Clinicals Comments
Filtered view: All
Coray Tate
VP of Research / Strategy, Clinical
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Manager
Our integration of MEDHOST Enterprise Clinicals had some glitches.
Login or Create an Account to see details.
Manager
One of MEDHOST's weaknesses is support. They lack promptness. They will take a problem if we bring...
Login or Create an Account to see details.
Manager
The vendor doesn't do much training. I understand that some of that is because of the COVID-19...
Login or Create an Account to see details.
VP/Other Executive
It is very difficult to integrate with the MEDHOST system, and part of the issue is on the vendor's...
Login or Create an Account to see details.
VP/Other Executive
When someone pays for a suite of products, that allows for the product to be updated and better...
Login or Create an Account to see details.
VP/Other Executive
There are probably parts of the system that are more current, but for an organization that...
Login or Create an Account to see details.
Analyst/Coordinator
MEDHOST Enterprise Clinicals would be good for a rural hospital that saw 20 patients a day, but our...
Login or Create an Account to see details.
Analyst/Coordinator
We are moving away from the MEDHOST system. It is not very user friendly. We wait on the phone for...
Login or Create an Account to see details.
Director
With MEDHOST Enterprise Clinicals, we have to document in a lot of different areas, but we have...
Login or Create an Account to see details.
Manager
The vendor is newer to us, so I don't have a lot of experience with support, but the vendor was...
Login or Create an Account to see details.
Manager
We had issues during the go-live with unscheduled downtime. Things happened in a hurry, and the way...
Login or Create an Account to see details.
Director
There is a central scheduling piece in the system that could be automated more. That would help our...
Login or Create an Account to see details.
Director
The vendor's people do a good job when I call their tech support. I like working with MEDHOST. They...
Login or Create an Account to see details.
Director
I am comfortable with the system. We have clinical people who come in and tell us what they like...
Login or Create an Account to see details.
Director
We have had updates with MEDHOST, and we are getting ready for another complete version upgrade. We...
Login or Create an Account to see details.
Director
There is definitely room for improvement around the ease of use of the system. There are a lot of...
Login or Create an Account to see details.
Director
The vendor tries to stay pretty up to date with all the CMS regulations and those kinds of things....
Login or Create an Account to see details.
Director
We sometimes have issues with the system and are down for an extended amount of time. On different...
Login or Create an Account to see details.
Director
I have zero contact with MEDHOST. They don't contact me or ask whether I need anything. MEDHOST does...
Login or Create an Account to see details.
Director
Everything works as it should. I expect MEDHOST Enterprise Clinicals to do certain things, and the...
Login or Create an Account to see details.
Director
We would like for the system to be able to merge the reports into other operating systems because we...
Login or Create an Account to see details.
CIO
MEDHOST charges for everything. It is like a death by a thousand cuts.
Login or Create an Account to see details.
CIO
We were part of a project that would allow us to transfer certain data if we were part of CommonWell...
Login or Create an Account to see details.
CIO
MEDHOST's phone support is good. Their community portal is decently laid out for documentation and...
Login or Create an Account to see details.
CIO
Our informatics person has the ability to go in and configure worklists for different roles and...
Login or Create an Account to see details.
Director
We don't ever get the customer support or attention that we need, deserve, and are paying for from...
Login or Create an Account to see details.
Director
We did an optimization review with MEDHOST. The day with them was really quick, and then they left...
Login or Create an Account to see details.
Director
We don't really get ongoing training from the vendor. Someone in our office did go to some training...
Login or Create an Account to see details.
Director
We got what the vendor called an upgrade to the system, but it was basically just a fancy bandage...
Login or Create an Account to see details.
Director
It is difficult to integrate MEDHOST with other things. We are trying to integrate some things with...
Login or Create an Account to see details.
Director
MEDHOST doesn't do very well at delivering new technology. They have left us to set up everything. A...
Login or Create an Account to see details.
Director
When MEDHOST's executives are on-site, the people are great and knowledgeable. But after they leave,...
Login or Create an Account to see details.
Nurse
We were going to work with another vendor, but our state board of pharmacy is very stringent about...
Login or Create an Account to see details.
Nurse
The system is really easy to use, and it is really easy to explain. The frustration is when everyone...
Login or Create an Account to see details.
Nurse
The system is meeting everything that we need, and the vendor's support people are awesome. We know...
Login or Create an Account to see details.
Nurse
We get our money's worth. Everything is so expensive these days. I am not sure whether the people...
Login or Create an Account to see details.
Nurse
We have upgraded the system. Part of our agreement was that the vendor would do all the upgrades....
Login or Create an Account to see details.
Nurse
The system works well with our software. The systems talk, and the information flows over to the...
Login or Create an Account to see details.
Director
We switched to MEDHOST Direct, and it has not gone well. It is supposed to be faster and more...
Login or Create an Account to see details.
Director
MEDHOST doesn’t keep their promises. There is a problem that we have been working on for an extended...
Login or Create an Account to see details.
CIO
We really don’t get any enhancements to speak of unless there are dollars associated with them....
Login or Create an Account to see details.
CIO
The tool is not very interoperable. In this day and age, MEDHOST is usually lagging behind everybody...
Login or Create an Account to see details.
CIO
We have been desperately trying to find a replacement for MEDHOST. We signed again with them years...
Login or Create an Account to see details.
CIO
MEDHOST did help this year. They notified me that we needed to work on the same area that I have...
Login or Create an Account to see details.
Director
Our previous system was much more user friendly and easy to use. MEDHOST’s solution is not user...
Login or Create an Account to see details.
Director
We enjoyed our last system a lot more than we have enjoyed MEDHOST’s system. There were a ton of...
Login or Create an Account to see details.
Director
The decision to move to MEDHOST's system was 100% based on cost. We probably saved money because of...
Login or Create an Account to see details.
Manager
I did SQL training through MEDHOST, and they did very well. The training was a five-day course...
Login or Create an Account to see details.
Manager
MEDHOST is not so good with interoperability because we were trying to get more integration with...
Login or Create an Account to see details.
Manager
We don’t have all the functionality that MEDHOST has. If we had the whole package, the system would...
Login or Create an Account to see details.
Manager
Our MEDHOST person is really good. That person gets back to us very quickly.
Login or Create an Account to see details.
VP/Other Executive
The price of the system can't be beat. I would probably buy it again, but I would negotiate better...
Login or Create an Account to see details.
VP/Other Executive
The people the vendor has on their support line are in the clinical department, but they are not...
Login or Create an Account to see details.
VP/Other Executive
I know the vendor's people, and I have worked with them. I know the vendor has good management...
Login or Create an Account to see details.
Manager
The solution had a good flow. There were rarely any big, difficult technicalities. The system seemed...
Login or Create an Account to see details.
Manager
I would not use the system if it were my choice. MEDHOST’s customer service is absolutely no good. I...
Login or Create an Account to see details.
Manager
On the health information side with deficiency management, what MEDHOST has is not accurate. I have...
Login or Create an Account to see details.
Manager
My big problem with MEDHOST is their support, and they nickel-and-dime for everything, even the...
Login or Create an Account to see details.
Manager
When it comes to integration with MEDHOST, it is really left up to us to interpret their...
Login or Create an Account to see details.
Manager
Integration is an issue with MEDHOST. The process has been long, and we have problems with things...
Login or Create an Account to see details.
Manager
MEDHOST’s people are very good to work with. Our account manager is great. If we have issues, we can...
Login or Create an Account to see details.
Manager
If we do something, MEDHOST usually charges us an interface fee. They work with us to bring down...
Login or Create an Account to see details.
Manager
The vendor’s functionality is getting better. When they upgrade, they always get a little better...
Login or Create an Account to see details.
Manager
The system is expensive, but I like it. It has been good. We are adding some modules from MEDHOST,...
Login or Create an Account to see details.
CMO
MEDHOST Enterprise Clinicals is a system that literally nobody likes. It has a lot of challenges....
Login or Create an Account to see details.
CMO
The medication reconciliation is very bad. From the doctor's side, the ordering is very bad too. We...
Login or Create an Account to see details.
CMO
The system is very slow, even though MEDHOST went cloud based. We don't use other software solutions...
Login or Create an Account to see details.
CMO
I don't call in much. But when I have called in, I have often had to leave messages and get called...
Login or Create an Account to see details.
Director
There is some nickel-and-diming from MEDHOST, and the system is just overpriced. I would tell...
Login or Create an Account to see details.
Director
Where MEDHOST could do better in their implementations is communication and resources. There is...
Login or Create an Account to see details.
Director
MEDHOST Enterprise Clinicals’ biggest weakness is the lack of efficiency. There are too many clicks,...
Login or Create an Account to see details.
COO
Once an organization gest an EHR, they are locked in. It is hard to change. I think there are better...
Login or Create an Account to see details.
COO
MEDHOST offers some webinars for free. But for substantial training, we have to pay a lot of money....
Login or Create an Account to see details.
COO
There is a side of the system for physicians and a side for nurses, but not everything the...
Login or Create an Account to see details.
COO
Our COVID-19 reporting is required by the federal and state governments, and we do that reporting...
Login or Create an Account to see details.
COO
For support, we put in a ticket or call our account manager. MEDHOST closes cases on us. They need...
Login or Create an Account to see details.
Director
MEDHOST tries to keep their promises, but there are some frustrations on the back end with them not...
Login or Create an Account to see details.
Director
MEDHOST’s training is fine. MEDHOST Enterprise Clinicals is an easy system. We know it, and we teach...
Login or Create an Account to see details.
Director
MEDHOST is satisfactory when it comes to driving tangible outcomes, but we have to keep doing our...
Login or Create an Account to see details.
CEO/President
MEDHOST has been very patient with us. We had given MEDHOST notice when we were going to go forward...
Login or Create an Account to see details.
CEO/President
MEDHOST has increased their system’s capability to interface with other systems, so they have...
Login or Create an Account to see details.
CEO/President
Our primary driver for leaving was we felt like it was imperative that we get to a unified platform;...
Login or Create an Account to see details.
CEO/President
I’ve never really had any interaction with MEDHOST’s executive team other than the sales rep. And...
Login or Create an Account to see details.
Manager
We have been on the system for many years, and MEDHOST has made some pretty significant strides in...
Login or Create an Account to see details.
Featured Reports
Preferences
Related Blogs
Simple Strategies for Improving Arch Survey Response Rate
The Current State of Healthcare Interoperability
Virtual 2021 Arch Collaborative Summit: Shared Ownership
Pandemic Performance Part I – Vendors Stepping Up
What We Learn from the Acute Care EMR Decision Insights Report