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User Commentary
Value
MEDHOST nickel-and-dimes us for everything. They charge us for every little ask or thing that we...
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Product
MEDHOST Enterprise Clinicals is very behind the times. It is cloud based, but it still operates in...
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Relationship
MEDHOST never delivers or offers anything new to us.
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Product
We like that the system is cloud based. From security, access, and management standpoints, the...
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Product, Value
For a small hospital, MEDHOST Enterprise Clinicals is a very good product, and I would say that we...
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Value
MEDHOST wants to charge for every extra piece of new integrations. When CMS comes out with something...
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Product
MEDHOST Enterprise Clinicals is a little more intuitive for a nurse who has used an EHR in the past,...
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Operations, Product
The order entry feature in MEDHOST Enterprise Clinicals is very user friendly. It is easy for me to...
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Relationship
Whenever we have to get help, we have to put in a ticket, and often MEDHOST does not reply, so then...
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Product
I don't know whether there is a product from MEDHOST that incorporates everything like Epic does. If...
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Culture, Product
I feel as though we need an all-encompassing EHR. A lot of our issues come from the fact that...
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Operations, Value
We get nickel-and-dimed by the vendor for every additional thing. There are a lot of things in the...
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Relationship, Product
We have had some instances where upgrades have caused big changes for our facility. We have to spend...
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Operations, Product
I know that the system has had some glitches, but all in all, it has been good. It is the only...
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Product
Some of our departments use different parts of the system, and those parts don't all like to talk to...
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Product
I don't really notice when MEDHOST introduces new technology. The system looks the same as it did...
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Relationship
I have been on the phone with MEDHOST's support people for hours before. Sometimes things get dealt...
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Operations, Product
MEDHOST Enterprise Clinicals is easy for me to use, but I have used it for a long time. It is hard...
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Loyalty, Operations, Product
We would not go with MEDHOST's system again. There are way better systems out there. MEDHOST...
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Product
The fact that MEDHOST’s stuff doesn't talk to each other and that we have to go through so many...
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Product
I don't know that MEDHOST has any new technology out there. It has been the same old technology....
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Value
I would tell a friend that the product is old and outdated. People should go to Epic or Cerner...
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Product
MEDHOST just brought up CommonWell Health Alliance. That was a big win, finally. MEDHOST has a...
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Relationship
MEDHOST is a better partner than another vendor we use. Their reactions are not always immediate,...
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Value
With MEDHOST Enterprise Clinicals, we get what we pay for. We are not paying a lot, and we are not...
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Loyalty, Product
MEDHOST has some gaps they need to fill in terms of functionality. They still have a way to go. They...
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Loyalty
MEDHOST Enterprise Clinicals is probably part of our long-term plans because we have a lot of...
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Loyalty, Value
MEDHOST Enterprise Clinicals wouldn't be my first, second, or third choice. But if I were forced to...
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Value
MEDHOST is up front, but they charge more one-off fees than I think they should and more than some...
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Culture, Product, Value
MEDHOST Enterprise Clinicals is not necessarily what we want, but it is what we get. And at this...
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Relationship
I talk with MEDHOST multiple times a year. There are some board-level and kind of...
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Value
There is quite a bit of additional charging with MEDHOST.
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Relationship
It would be helpful if MEDHOST would tell us about problems ahead of time instead of letting...
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Loyalty, Product
MEDHOST's product has vastly grown. Toward the end of the year, the system will progress even more....
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Operations, Product
MEDHOST's product is just not intuitive to use. Users have to know where to go to find something....
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Relationship, Product
MEDHOST doesn't work or play well with other systems. We always have to have workarounds. When the...
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Loyalty
We originally chose MEDHOST because our staff members liked MEDHOST Enterprise Clinicals more than...
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Value
When we were doing our implementation, MEDHOST did something to keep us compliant, but we had to pay...
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Relationship
MEDHOST’s support is not as great as it used to be. Everybody is looking for workers, and it seems...
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Loyalty, Product
We have been with MEDHOST for a long time and have been through ups and downs. At one point, MEDHOST...
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Value
MEDHOST loves to charge for every little thing. I think it is their favorite pastime.
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Loyalty, Relationship, Product
The vendor has a vision for where they want their solution to go. However, they are still trying to...
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Product
My big concern with MEDHOST’s EHR is the things that are still requiring workarounds for us to be...
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Product
MEDHOST Enterprise Clinicals is pretty easy to use. Our people catch on pretty well, and the product...
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Relationship
MEDHOST doesn’t really make promises. We request features and things that are important to us, and...
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Relationship
The people we work with from MEDHOST are typically really great. They do great, and a lot of the...
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Operations
When we roll new things out, there are always a few glitches. However, even if there are glitches,...
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Product, Value
I know that there are better systems out there than MEDHOST Enterprise Clinicals, but those systems...
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Relationship
MEDHOST is easy to get ahold of when we have concerns and they are quick to fix things when we find...
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Operations, Product
All of the upgrades that MEDHOST does definitely help streamline things. The system seemed choppy...
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Relationship
There are large areas of contention about MEDHOST's customer support. I don't believe MEDHOST has a...
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Relationship, Product
MEDHOST makes enhancements that keep up with regulations.
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Relationship, Operations, Product
MEDHOST does pretty well in terms of knowing how to implement their product. But the product is just...
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Product
Because MEDHOST's product is so old, it is difficult to integrate and share data with.
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Relationship, Product
MEDHOST Enterprise Clinicals performs as expected. If I do have an issue, I can call and get it...
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Product
MEDHOST needs to architect their product again. It isn't an enterprise-class application, and...
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Loyalty
MEDHOST is scheduled to make some changes to the charting in their upcoming release. I hope those...
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Operations, Value
There isn't any ongoing training from MEDHOST. If we need additional training, we have to pay for it....
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Relationship
Overall, MEDHOST’s support is good. My contacts are all very helpful.
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Relationship, Product
Overall, MEDHOST Enterprise Clinicals is a good system, but as with any system, it has its issues....
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Product
There is a lot of room for improvement in the patient portal area of MEDHOST Enterprise Clinicals....
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