MEDHOST Enterprise Clinicals
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Subject Expert
Coray Tate
VP of Research / Strategy, Clinical
KLAS VP of Research / Strategy, Clinical - Coray Tate
 
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User Commentary

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Director

We have had MEDHOST Enterprise Clinicals for a long time, and it is a stable workhorse. I can...

Apr 2022
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Director

I like how well I can track in MEDHOST Enterprise Clinicals. I can track anything I want and audit...

Apr 2022
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Analyst/Coordinator

I absolutely would buy the system again. I love it, and our nurses do too. We love being able to...

Apr 2022
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Analyst/Coordinator

For the most part, the vendor avoids charging for every little thing, but there are a couple of...

Apr 2022
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Analyst/Coordinator

The system's functionality is meeting all of our hospital's needs, but it isn't meeting our clinic's...

Apr 2022
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Analyst/Coordinator

We love the vendor's service teams. Every time we call, no matter what time, they are there to help...

Apr 2022
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Analyst/Coordinator

The vendor could be better about informing us about cost increases. We normally get an invoice and...

Apr 2022
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Director

It is very difficult to get reports out of the system. We have to have training to get the data that...

Mar 2022
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Director

I would tell others who are looking at the product that it is a basic system. The vendor will give...

Mar 2022
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Director

The vendor's support isn't great. We have tickets that have been open for months. Some of our issues...

Mar 2022
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Director

I think that all vendors charge for every little thing. We have had the system for a long time, and...

Mar 2022
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Director

We are hosted, so our upgrades are just loaded onto the server. We get a notice to get ready for...

Mar 2022
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Director

All of the vendor's trainings are the same. We need to get someone trained, but we can't even get...

Mar 2022
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Director

The product doesn't support our integration and interoperability goals very well. It doesn't really...

Mar 2022
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Director

The system does its job, but its extra things aren't very good. All of our people know how to work...

Mar 2022
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Director

The vendor delivers new technology, but they don't always communicate with us about that. When the...

Mar 2022
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Director

The vendor's support is more reactive than proactive. We have to contact the vendor about problems....

Mar 2022
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Director

We don’t have a lot of web support from MEDHOST. We can put in a ticket via their online portal, but...

Mar 2022
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Director

Everything that comes along has an extra charge. There is no choice; we just have to pay for the...

Mar 2022
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Director

MEDHOST just sends out packets that we have to read for training. If someone isn't a reader, they...

Mar 2022
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Director

We don't have to do too many duplications of documentation. A lot of that is probably due to our...

Mar 2022
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Director

There are some things about MEDHOST's system that are nice. There may be some latest and greatest...

Mar 2022
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Director

MEDHOST is working hard on their product, and they are helping us because they know that we have...

Mar 2022
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Manager

If the decision were up to me I would probably buy the system again. There are things that need to...

Feb 2022
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Manager

The drug databases in our system don’t match, and they need to. We have had so much trouble with...

Feb 2022
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Manager

The system is easy for end users, but not everybody thinks the same. Physicians don't like the...

Feb 2022
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Director

The strength of the MEDHOST software is definitely that it is user friendly. It is very mouse...

Feb 2022
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Director

The biggest weakness in the product has been in the discharge medication guide. It seems like there...

Feb 2022
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Director

As far as integration goes, we gave the vendor some feedback, and they actually held off on getting...

Feb 2022
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Nurse

An area of strength for MEDHOST is their support. The support team is always willing to help. I have...

Feb 2022
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Nurse

We are moving away from MEDHOST. We are streamlining everything to our enterprise system. We have no...

Feb 2022
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Manager

I am very accustomed to the product, and even though I have also used other software in the past, I...

Dec 2021
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Manager

Users really have to know the system to get the information they need. All the nurses have to enter...

Dec 2021
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Manager

There needs to be more specific training for the nurses who are using the software to ensure that...

Dec 2021
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VP/Other Executive

MEDHOST Enterprise Clinicals is not geared toward our organization. We have been working with their...

Dec 2021
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VP/Other Executive

In terms of price, we cannot beat MEDHOST. The system was great for us in terms of the cost, but I...

Dec 2021
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VP/Other Executive

MEDHOST hasn’t kept all their promises to us. We formed a group of our clinical operations and IT...

Dec 2021
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Manager

Unfortunately, the product is part of our long-term plans. I absolutely wouldn't buy the system...

Dec 2021
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Manager

The vendor absolutely does not avoid charging for every single thing. Their charges are ridiculous.

Dec 2021
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Manager

We did an update on the system recently, and I still have accounts that have gone unbilled because...

Dec 2021
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Manager

Years ago, I put in enhancement requests for the system that have still not been done. Half of the...

Dec 2021
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Manager

Some of the vendor's lower support people try their best. It is not their fault that they don’t know...

Dec 2021
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Manager

MEDHOST is pretty good about keeping up with things. We have a good account manager who is always...

Nov 2021
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Director

I am fairly satisfied with MEDHOST Enterprise Clinicals. Overall, the system works as it should.

Nov 2021
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Director

MEDHOST nickel-and-dimes us for a lot of little add-ons. There are also gaps with some of the...

Nov 2021
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Director

When I report an issue to MEDHOST, sometimes the issue will be in a programming status for almost a...

Nov 2021
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Director

MEDHOST’s new perioperative product will probably work better than the old one. They are working to...

Nov 2021
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Manager

There is an additional monthly fee for upgrading or adding things to the system. We feel like...

Nov 2021
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Manager

MEDHOST has tried really hard to help us with training, but we have had a lot of issues with the...

Nov 2021
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Manager

We have tried to interface the solution with our facility, but we have had a lot of issues with...

Nov 2021
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Manager

The biggest challenge with MEDHOST Enterprise Clinicals is the way that it communicates with MEDHOST...

Nov 2021
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Manager

MEDHOST Enterprise Clinicals is easy to use. We like the vendor's IT people. We also like how we...

Nov 2021
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COO

We don't plan on getting rid of the system right now. I can reach the vendor when I need to, but...

Oct 2021
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COO

The vendor's training is great if users are willing to pay for it, but we can't keep paying for...

Oct 2021
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Director

MEDHOST offers excellent support. They do not overcharge; in fact, MEDHOST throws in some freebies...

Sep 2021
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Director

We have had a lot of success with MEDHOST's software. It is outstanding. The charting is efficient...

Sep 2021
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Director

Support from MEDHOST is very good. We can call support or use the online portal. Both work well, and...

Sep 2021
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Director

With nursing documentation, MEDHOST falls short. The nursing documentation is the oldest part of the...

Sep 2021
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Physician

My overall experience with MEDHOST Enterprise Clinicals is that learning how to use it is reasonably...

Jun 2021
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Physician

MEDHOST doesn’t seem to be responsive to issues that they should fix. The vendor needs to be more...

Jun 2021
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Physician

MEDHOST Enterprise Clinicals has no communication with other systems. I would like to be able to...

Jun 2021
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