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MEDHOST Enterprise Clinicals Commentary
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Coray Tate
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KLAS Research Director - Coray Tate
 
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User Commentary

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CEO/President

Value

MEDHOST nickel-and-dimes us for everything. They charge us for every little ask or thing that we...

Nov 2023
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CEO/President

Product

MEDHOST Enterprise Clinicals is very behind the times. It is cloud based, but it still operates in...

Nov 2023
||
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CEO/President

Relationship

MEDHOST never delivers or offers anything new to us.

Nov 2023
||
(0)
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CEO/President

Product

We like that the system is cloud based. From security, access, and management standpoints, the...

Nov 2023
||
(0)
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Manager

Product, Value

For a small hospital, MEDHOST Enterprise Clinicals is a very good product, and I would say that we...

Oct 2023
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Manager

Value

MEDHOST wants to charge for every extra piece of new integrations. When CMS comes out with something...

Oct 2023
||
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Manager

Product

MEDHOST Enterprise Clinicals is a little more intuitive for a nurse who has used an EHR in the past,...

Oct 2023
||
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Director

Operations, Product

The order entry feature in MEDHOST Enterprise Clinicals is very user friendly. It is easy for me to...

Oct 2023
||
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Director

Relationship

Whenever we have to get help, we have to put in a ticket, and often MEDHOST does not reply, so then...

Oct 2023
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(0)
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Director

Product

I don't know whether there is a product from MEDHOST that incorporates everything like Epic does. If...

Oct 2023
||
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Director

Culture, Product

I feel as though we need an all-encompassing EHR. A lot of our issues come from the fact that...

Oct 2023
||
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Director

Operations, Value

We get nickel-and-dimed by the vendor for every additional thing. There are a lot of things in the...

Oct 2023
||
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Director

Relationship, Product

We have had some instances where upgrades have caused big changes for our facility. We have to spend...

Oct 2023
||
(0)
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Director

Operations, Product

I know that the system has had some glitches, but all in all, it has been good. It is the only...

Sep 2023
||
(0)
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Director

Product

Some of our departments use different parts of the system, and those parts don't all like to talk to...

Sep 2023
||
(0)
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Director

Product

I don't really notice when MEDHOST introduces new technology. The system looks the same as it did...

Sep 2023
||
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Director

Relationship

I have been on the phone with MEDHOST's support people for hours before. Sometimes things get dealt...

Sep 2023
||
(0)
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Director

Operations, Product

MEDHOST Enterprise Clinicals is easy for me to use, but I have used it for a long time. It is hard...

Sep 2023
||
(0)
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Director

Loyalty, Operations, Product

We would not go with MEDHOST's system again. There are way better systems out there. MEDHOST...

Aug 2023
||
(0)
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Director

Product

The fact that MEDHOST’s stuff doesn't talk to each other and that we have to go through so many...

Aug 2023
||
(0)
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Director

Product

I don't know that MEDHOST has any new technology out there. It has been the same old technology....

Aug 2023
||
(0)
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Director

Value

I would tell a friend that the product is old and outdated. People should go to Epic or Cerner...

Aug 2023
||
(0)
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CIO

Product

MEDHOST just brought up CommonWell Health Alliance. That was a big win, finally. MEDHOST has a...

Aug 2023
||
(0)
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CIO

Relationship

MEDHOST is a better partner than another vendor we use. Their reactions are not always immediate,...

Aug 2023
||
(0)
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CIO

Value

With MEDHOST Enterprise Clinicals, we get what we pay for. We are not paying a lot, and we are not...

Aug 2023
||
(0)
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CIO

Loyalty, Product

MEDHOST has some gaps they need to fill in terms of functionality. They still have a way to go. They...

Aug 2023
||
(0)
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CIO

Loyalty

MEDHOST Enterprise Clinicals is probably part of our long-term plans because we have a lot of...

Aug 2023
||
(0)
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CIO

Loyalty, Value

MEDHOST Enterprise Clinicals wouldn't be my first, second, or third choice. But if I were forced to...

Aug 2023
||
(0)
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CIO

Value

MEDHOST is up front, but they charge more one-off fees than I think they should and more than some...

Aug 2023
||
(0)
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CIO

Culture, Product, Value

MEDHOST Enterprise Clinicals is not necessarily what we want, but it is what we get. And at this...

Aug 2023
||
(0)
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CIO

Relationship

I talk with MEDHOST multiple times a year. There are some board-level and kind of...

Aug 2023
||
(0)
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Nurse

Value

There is quite a bit of additional charging with MEDHOST.

Jun 2023
||
(0)
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Nurse

Relationship

It would be helpful if MEDHOST would tell us about problems ahead of time instead of letting...

Jun 2023
||
(0)
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Nurse

Loyalty, Product

MEDHOST's product has vastly grown. Toward the end of the year, the system will progress even more....

Jun 2023
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(0)
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Nurse

Operations, Product

MEDHOST's product is just not intuitive to use. Users have to know where to go to find something....

Jun 2023
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Director

Relationship, Product

MEDHOST doesn't work or play well with other systems. We always have to have workarounds. When the...

May 2023
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Director

Loyalty

We originally chose MEDHOST because our staff members liked MEDHOST Enterprise Clinicals more than...

May 2023
||
(0)
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Director

Value

When we were doing our implementation, MEDHOST did something to keep us compliant, but we had to pay...

May 2023
||
(0)
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Director

Relationship

MEDHOST’s support is not as great as it used to be. Everybody is looking for workers, and it seems...

May 2023
||
(0)
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Director

Loyalty, Product

We have been with MEDHOST for a long time and have been through ups and downs. At one point, MEDHOST...

May 2023
||
(0)
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COO

Value

MEDHOST loves to charge for every little thing. I think it is their favorite pastime.

Apr 2023
||
(0)
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COO

Loyalty, Relationship, Product

The vendor has a vision for where they want their solution to go. However, they are still trying to...

Apr 2023
||
(0)
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COO

Product

My big concern with MEDHOST’s EHR is the things that are still requiring workarounds for us to be...

Apr 2023
||
(0)
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COO

Product

MEDHOST Enterprise Clinicals is pretty easy to use. Our people catch on pretty well, and the product...

Apr 2023
||
(0)
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COO

Relationship

MEDHOST doesn’t really make promises. We request features and things that are important to us, and...

Apr 2023
||
(0)
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COO

Relationship

The people we work with from MEDHOST are typically really great. They do great, and a lot of the...

Apr 2023
||
(0)
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Manager

Operations

When we roll new things out, there are always a few glitches. However, even if there are glitches,...

Apr 2023
||
(0)
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Manager

Product, Value

I know that there are better systems out there than MEDHOST Enterprise Clinicals, but those systems...

Apr 2023
||
(0)
 Thank you  Helpful

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Manager

Relationship

MEDHOST is easy to get ahold of when we have concerns and they are quick to fix things when we find...

Apr 2023
||
(0)
 Thank you  Helpful

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Manager

Operations, Product

All of the upgrades that MEDHOST does definitely help streamline things. The system seemed choppy...

Apr 2023
||
(0)
 Thank you  Helpful

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Director

Relationship

There are large areas of contention about MEDHOST's customer support. I don't believe MEDHOST has a...

Apr 2023
||
(0)
 Thank you  Helpful

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Director

Relationship, Product

MEDHOST makes enhancements that keep up with regulations.

Apr 2023
||
(0)
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CIO

Relationship, Operations, Product

MEDHOST does pretty well in terms of knowing how to implement their product. But the product is just...

Mar 2023
||
(0)
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CIO

Product

Because MEDHOST's product is so old, it is difficult to integrate and share data with.

Mar 2023
||
(0)
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Director

Relationship, Product

MEDHOST Enterprise Clinicals performs as expected. If I do have an issue, I can call and get it...

Mar 2023
||
(0)
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CIO

Product

MEDHOST needs to architect their product again. It isn't an enterprise-class application, and...

Mar 2023
||
(0)
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Director

Loyalty

MEDHOST is scheduled to make some changes to the charting in their upcoming release. I hope those...

Feb 2023
||
(0)
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Director

Operations, Value

There isn't any ongoing training from MEDHOST. If we need additional training, we have to pay for it....

Feb 2023
||
(0)
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Director

Relationship

Overall, MEDHOST’s support is good. My contacts are all very helpful.

Feb 2023
||
(0)
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Director

Relationship, Product

Overall, MEDHOST Enterprise Clinicals is a good system, but as with any system, it has its issues....

Feb 2023
||
(0)
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Director

Product

There is a lot of room for improvement in the patient portal area of MEDHOST Enterprise Clinicals....

Feb 2023
||
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