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Nordic EHR Clinical Optimization Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I think Nordic tried to tailor their work to our organization. Every company says that they are...
Nordic gave us some really quality staff members, but those staff members ended up needing to get...
If I had criticism of Nordic, it would be that I don't think they really understood what they were...
Nordic is very consistent, and they've been a great partner to work with all along.
We absolutely achieved our desired outcomes with Nordic. One outcome was getting our team more...
Nordic is a strong partner. Part of that is because our relationship with our primary point of...
My most recent experience with Nordic has been focused on professional development and preparing my...
We have been really, really happy with the quality of our consultants from Nordic. I feel like we...
The deciding factor to go with Nordic was the candidate that they offered. We interviewed candidates...
The builders we got from Nordic were overall very good. The only thing was that the long-term care...
Nordic did a good job of helping us with our governance and setting up our committees to control the...
Nordic’s resources were good at information gathering, putting PowerPoints together for us, and...
Commentary Summary
Comment Type Breakout