Nordic EHR Clinical Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Relationship, Operations
We have been really, really happy with the quality of our consultants from Nordic. I feel like we...
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Loyalty, Operations
The deciding factor to go with Nordic was the candidate that they offered. We interviewed candidates...
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Loyalty
The builders we got from Nordic were overall very good. The only thing was that the long-term care...
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Relationship, Operations
Nordic did a good job of helping us with our governance and setting up our committees to control the...
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Relationship, Services
Nordic’s resources were good at information gathering, putting PowerPoints together for us, and...
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Value
Nordic helped ensure our expectations were aligned, and I had opportunities to gain new information....
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Relationship
What stands out about Nordic is their knowledge of the requirements and their road map of all the...
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Relationship
What I find most valuable about Nordic’s consultants is their knowledge of the subject matter and...
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Value
What we pay Nordic is kind of a hefty price tag in this space, but it also comes with knowledge and...
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Relationship
I get the sense that Nordic is looking out for our long-term interests and has a good sense of when...
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Relationship
We have a regularly scheduled meeting, and Nordic keeps us well informed. If they come across an...
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Services, Value
Fortunately, the outcomes for quality and regulatory programs are very tangible. We can easily...
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Relationship
We do have a few areas we can shore up. Nordic has been responsive when we have suggested...
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Relationship, Services
Nordic is up-to-date, and all the changes Nordic is making are effective. We are in the initial...
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Relationship, Services
Nordic comes on-site regularly to talk through what our next initiatives are, what our vision is,...
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Operations, Services, Value
Nordic knows how to do good assessments of workflows and change management, so that helps with the...
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Value
Nordic is a little expensive, but they have been responsive to my needs. And if something is too...
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Loyalty
The turnaround time for the contracting with Nordic takes a little longer than I would like,...
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Relationship
Nordic sometimes takes a while to figure out the issues, give us feedback, and try to fix things....
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Relationship
When Nordic first started, they were truly focused on supporting us. Toward the end, I don't know...
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Operations, Services
We would like Nordic to offer solutions to certain projects that can be done at the same time as the...
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Operations
Nordic was familiar with the program and the services. Whenever they had a new staff member come in,...
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Loyalty, Relationship
We liked Nordic’s ability to assist us, their level of professionalism, and their knowledge base....
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Relationship
Nordic knew their stuff. The firm had strong subject matter experts. I really had a good experience...
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Relationship, Operations
Nordic did a really good job of listening to feedback. They did need to pivot a couple of times...
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Operations
Nordic doesn't have in-house clinical certified trainers, like at-the-elbow support, which is a huge...
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Relationship, Operations
Nordic trusted my leadership. Our EHR vendor has very specific ways that they like deploying their...
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Commentary Summary
Comment Type Breakout