ehCOS Clinic (Global) Commentary
Filtered view: All
Subject Expert
Everton Santos
VP of Engagement
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
The scope of our contract is paperless. Basically, everything is electronic in the case of NTT DATA...
Login or Create an Account to see details.
Relationship
NTT DATA provides customer service for us, but only during office hours. When there are critical...
Login or Create an Account to see details.
Value
To get a better ROI, I would like to not have to invest so much time in the system. A lot of time is...
Login or Create an Account to see details.
Operations
In terms of implementations, the vendor has a very good work team. That was what helped us,...
Login or Create an Account to see details.
Operations
The vendor's training could be better in terms of portals or fast training. We want something more...
Login or Create an Account to see details.
Product
Sometimes, the product can be confusing because it has so many screens. Our users tell us that the...
Login or Create an Account to see details.
Relationship
When we need to escalate things, we are either put in touch with the vendor's staff members or their...
Login or Create an Account to see details.
Product
We are 100% using the system's data. Our experience with the product is going very well, and the...
Login or Create an Account to see details.
Relationship, Product
With NTT DATA, any new developments take a long time, and we have had to make many adjustments on...
Login or Create an Account to see details.
Operations
The product is somewhat complex for the end users. There are a lot of fields, and things are a...
Login or Create an Account to see details.
Value
The vendor charges for every little thing. They even charge for a few hours of development.
Login or Create an Account to see details.
Loyalty, Product
The product is good. It has experience in different versions that have been applied in different...
Login or Create an Account to see details.
Relationship
There is only one development person on the NTT DATA side. We suffer because when that person goes...
Login or Create an Account to see details.
​
Featured Reports
Preferences