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Optimum Healthcare IT HIT Staffing Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Optimum Healthcare IT's flexibility and grace with us have been a standout. We always know they'll...
We have a lot of the same roles that open repeatedly at our organization, and I think with some...
Communication with Optimum Healthcare IT has always been consistently very good with our team. When...
Optimum Healthcare IT was flexible and agile in determining where we needed more technical help and...
Optimum Healthcare IT worked side by side with our technical staff to plan and execute the actual...
Using Optimum Healthcare IT, we haven't had any turnover or any really large performance issues that...
Optimum Healthcare IT has a great team that uses our input about what we want and need in...
Optimum Healthcare IT can staff our project very quickly. We are gaining momentum on our enterprise...
Optimum Healthcare IT is absolutely terrific. We can talk directly with the CEO. The firm is excellent....
Optimum Healthcare IT is great at everything, but what we value the most is the number of people...
It never takes Optimum Healthcare IT a long time to find candidates. The firm's experience with our...
With the candidates presented by Optimum Healthcare IT, there's always room for improvement. That...
As soon as we have a need, we reach out to our Optimum Healthcare IT contact, and they're very...
We're looking for additional opportunities with some of Optimum Healthcare IT's other service...
Whenever we have a need, we go to Optimum Healthcare IT, and they present options. I never feel like...
I can pick up the phone and call Optimum Healthcare IT at any time and get a response. I'm extremely...
It is important to focus on what the needs are and try to help drive value. Optimum Healthcare IT...
Optimum Healthcare IT is there when we need them, but there hasn't been as much mapping to our...
There was a project where Optimum Healthcare IT missed the expectation. They didn't scope the...
Optimum Healthcare IT has a deep bench on the ServiceNow side, and that is evident in the quality of...
Optimum Healthcare IT has services I would like to use but cannot from an operational perspective....
Optimum Healthcare IT's executives are always messaging us. The firm is very good about turning...
We had firm, nonnegotiable go-live dates, so the time, scope, and resources had to stay tightly...
Optimum Healthcare IT understood exactly what I needed in consultants with very specific backgrounds...
One of the most tangible outcomes from working with Optimum Healthcare IT has been their proactive...
Commentary Summary
Comment Type Breakout