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Subject Expert

Kaleb Harris
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
Low Market Energy | |
Medium Market Energy | |
High Market Energy | |
Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
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Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Director
Relationship, Services
We love Optimum Healthcare IT. The people I worked with were amazing...
Manager
Relationship, Operations
Optimum Healthcare IT gave me an employee who was a quick learner and...
Manager
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Optimum Healthcare IT executed well, and I am happy with the...
Manager
Loyalty, Relationship
Optimum Healthcare IT wanted to keep me happy and do right by me so...
Manager
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I would give all the consultants the highest rating except for one. We...
Manager
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What makes the firm feel like a true partner is whenever I ask them...
Manager
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With the onboarding process, the firm is quick to respond and work...
Manager
Value
The firm's rates are competitive, but there are lower rates with other...
CIO
Relationship, Services
Optimum Healthcare IT is the leader in what we are asking them to do....
CIO
Relationship, Value
We have continued to use some of Optimum Healthcare IT’s resources,...