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User Commentary
Relationship, Value
Our organization feels like we don't get the value for what we have paid for. Oracle Health has...
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Product
Overall, Millennium PowerChart is a good tool, but it could be better. It has all the needed...
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Relationship
What I hear from our IT resources is that when they put in service requests, they don't get timely...
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Loyalty, Product
Things with Millennium PowerChart are pretty rough for us right now, but a lot of that is our own...
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Loyalty
Oracle Health’s data analytics and platforms are a mixed bag. What Oracle Health has given us is...
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Operations
Our implementation didn't go well. Oracle Health pretty much terminated their own implementation...
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Relationship
Oracle Health is proactive. They keep the code and Citrix up-to-date. The technical team is very...
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Relationship
Oracle Health must wrap their head around global additions. They get lots of answers, and the...
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Culture, Value
Oracle Health delivers new technology that meets our needs, but the cost-effectiveness of it is the...
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Value
A couple of years into using multiple offerings from Oracle Health, we have not realized much in...
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Relationship
The way we talk to Oracle Health about the problems our domain is having has helped some with Oracle...
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Product
We do excellent care with CommunityWorks Clinical Suite. The documentation flows regardless of...
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Relationship
There has been a shift in Oracle Health’s executive involvement over the last year. Our client...
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Relationship
A new test we ask Oracle Health for must go through a global group because of Oracle Health’s...
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Loyalty
With Oracle Health, there is a cultural change. We signed when Cerner was Cerner, and now Cerner is...
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Loyalty
We are only a couple of years in with Oracle Health. The clinical benefits have definitely been...
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Product
Some nursing information can be difficult to find in Millennium PowerChart. That comes from users...
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Relationship, Value
We have had some delays of several weeks in getting responses about system changes or requests for...
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Product
Millennium PowerChart is user friendly, and it is easy to find information in the system for the...
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Relationship, Operations
The transition to Oracle Health has been difficult in terms of the vendor's consulting talent....
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Operations
Oracle Health's training doesn't exist. The vendor doesn't really have any ongoing training for us....
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Relationship, Product
In the system, Oracle Health has started to deliver some of their AI components. However, other than...
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Culture, Loyalty
There is uncertainty about where Oracle Health is going. The vendor has made the announcement that...
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Product
The scope of Millennium PowerChart is so big that it is hard for the system to meet all our needs...
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Product
Millennium PowerChart is enormous. There is so much to it. Trying to rein that in is a really heavy...
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Operations, Product
The training for Millennium PowerChart was not great for me. But I don't know who to blame....
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Product
Millennium PowerChart has a lot of data. We can see a lot more now. Our previous EHR was difficult...
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Loyalty
Right now, Oracle Health really needs to show us the path and the cost for what they envision for...
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Culture, Loyalty, Product
We make Millennium PowerChart work. The problems that we have aren't about Millennium PowerChart;...
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Loyalty, Value
One of our facilities has been a longtime Cerner customer, but we have an old revenue cycle system...
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Operations
The implementation of Millennium PowerChart went fairly well.
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Product
Most of the promises Oracle Health hasn't kept have been around the portal and integration. A lot of...
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Relationship, Operations
We have messed up the system. I would not buy the version that we have right now again, but that is...
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Relationship, Product, Value
The interoperability has been pretty fantastic. It has improved over time, and Oracle Health has...
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Loyalty, Operations
I don't feel like the system is super intuitive. We have to take on a bunch of updates that we are...
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Operations, Product
I don't really mind Cerner. I like their program better than the program we had before, but I don't...
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Product
Millennium PowerChart seems the same to me as it was when I first started with it many years ago,...
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Product
Some people I work with don't use Millennium PowerChart a lot, but when they do, they don't like it...
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Relationship
From a support perspective, Oracle Health's response times vary. Sometimes we will get a response in...
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Loyalty
Oracle Health’s technology is strong. With their vision, they are definitely headed in the right...
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Operations
Most of the implementations we have done with Oracle Health over the last year have been hard or...
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Relationship, Product
Cerner has been a mess ever since they acquired Siemens Health Services about a decade ago. They...
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Relationship
The individual from Oracle Health who we get to work with every day is a stand-up individual, and...
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Loyalty
For a long time, Cerner lost their way, and a majority of their customers felt like the vendor...
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Product
Millennium PowerChart is click heavy, and the workflows are not complete. Oracle Health doesn't go...
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Loyalty, Product
With their releases, Oracle Health struggles with chasing deadlines instead of focusing on quality....
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Loyalty, Product
Oracle Health is making some changes to the workflow pages in Millennium PowerChart so that for the...
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Loyalty
We are very excited about the new EHR that Oracle Health showed at their conference. It isn't based...
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Value
The problem with whether I would recommend Millennium PowerChart is the overall value in terms of...
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Relationship, Operations, Product
Oracle Health did an update for the solution, and it seems like that went okay, although they had to...
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Product, Value
We probably don't use the system to the extent that a lot of deployments do. There is very little...
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Value
The big challenge is the cost of implementing anything. The product is very expensive, and the...
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Product
I don't have doctors or nurses complaining about the inpatient side. Oracle Health's design on the...
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Product
I would like to see a better medication reconciliation process on the clinical side of the solution....
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Culture, Value
Oracle Health charges for everything. They are maybe worse than Cerner. I want to see the platforms...
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Operations, Product
For me, this solution is easy to navigate. It is easy to find things, and I know exactly where to...
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Value
In the past I have felt like part of the problem was that the vendor charged for every little thing,...
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Product
There are some things that I don't like in this solution. There are some things that we might have...
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Product
It seems like there are a lot of new tools out there that Oracle Health could perhaps leverage....
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Relationship, Operations
Since Oracle Health took over, I don't really have any frontline dealings with the vendor. We would...
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Relationship, Value
All support now just seems to be a process of putting in tickets and waiting, not hearing back, and...
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Product
I don't have any issues with this solution. We made some mistakes when we built it, but I don't...
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Product
Millennium PowerChart is a feature-rich solution. We can make it do anything, and it does a nice...
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Loyalty
We are considering continuing with Oracle Health because we have a significant investment in the...
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Culture, Loyalty
We are considering switching from Oracle Health because of the way they structure their contracts....
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Relationship, Product
Ever since Oracle purchased Cerner, the vendor's support and development have degraded quite a bit....
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Product
Integrations with Millennium PowerChart depend. There are certain things that Oracle Health does...
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Relationship
We would like Oracle Health's customer support people to get back to us. The vendor does a great job...
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Product
There are some ongoing design limitations that we have run into with Millennium PowerChart. The...
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Relationship
We get lots of flashes, distributions, and proactive things from Oracle Health. We have a whole list...
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Product
Millennium PowerChart is fairly straightforward. Oracle has an upgrade center, and they handle...
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Relationship
Support is one of Oracle Health's biggest areas for improvement. I have a full-time employee...
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Loyalty
Millennium PowerChart is pretty effective as a clinical system but is terrible and significantly...
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Loyalty
Oracle Health's road map is not completely clear about the future of the system in its current form....
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Culture
Invoicing and contracting are issues in Millennium PowerChart. All of our Cerner contracts have been...
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Operations, Product
Integration is challenging. One project we had was an interoperability project that went terribly....
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Product
Knowing what I know now, the recent trend is after acquiring Cerner, Oracle Health seems to have a...
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Culture
We are in some disputes with Oracle Health. It is hard to trust the things that are said to us...
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Value
The vendor’s prices have certainly gone up, and I don't necessarily feel like the value that we...
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Loyalty, Relationship
For a long time, I thought Cerner, prior to being acquired by Oracle Health, was the real innovator...
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Culture, Loyalty
We are heavily considering making the product part of our long-term plans. We need to see some more...
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Relationship
Our client executive is heavily involved. Above them, the ability to solve problems seems to wane.
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Product
Cerner still has some growing to do. Some of their things don't make sense. The system could be a...
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Relationship
The vendor’s support service could be better. I would like to see quicker response times and...
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Product
Millennium PowerChart is a great clinical product. It has good coverage. The recent upgrades from...
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Operations, Product
Millennium PowerChart is not intuitive. Even though it has been around forever, it still takes quite...
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Loyalty, Relationship
At this point, continuing with Cerner was not a good deal for the hospital versus going to another...
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Product
We struggle a bit more than others because we took what another organization had initially. If we...
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Culture
Oracle Health has struggled with staffing. We use their support services. We have been on the system...
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Relationship
The people we work with at Oracle Health have to take a lot back to their leadership, but I really...
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Relationship
Oracle Health has done well with keeping all their promises. Even though I have said I would not go...
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