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Millennium PowerChart/CommunityWorks Clinicals Commentary
Filtered view: (Medium - 151-400 Beds)

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Coray Tate
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KLAS Research Director - Coray Tate
 
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User Commentary

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Manager

Relationship, Value

Oracle Health wants money to fix everything. So they don't keep their promises because we can't pay...

Mar 2024
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Manager

Operations

The training for Millennium PowerChart is more PDFs and wiki pages than hands-on demonstrations of...

Mar 2024
||
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Manager

Operations, Product

Millennium PowerChart is difficult to navigate. There are a lot of tricks and a lot of different...

Mar 2024
||
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Manager

Relationship, Operations, Product

Millennium PowerChart works fine. We recently integrated the capacity management piece, which is...

Mar 2024
||
(0)
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Nurse

Product

The biggest strength of Millennium PowerChart is being able to combine all patient information into...

Mar 2024
||
(0)
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Nurse

Product

We would like Oracle Health to make the nursing note assessment a little more streamlined than a...

Mar 2024
||
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Analyst/Coordinator

Product

Since we started working with Cerner, we have felt that Millennium PowerChart was a very competent...

Mar 2024
||
(0)
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Analyst/Coordinator

Relationship

When we log a service request with Cerner or Oracle Health, it can sometimes take a minute for us to...

Mar 2024
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Manager

Product

Millennium PowerChart gets the job done. There is more functionality than we take advantage of, and...

Feb 2024
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Manager

Relationship, Operations

Some things from Oracle Health are overpromised and don't function quite as we hoped. We are having...

Feb 2024
||
(0)
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Manager

Operations

Millennium PowerChart is a bit challenging to learn initially, but we have had several training...

Feb 2024
||
(0)
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Manager

Loyalty, Relationship

Oracle Health has been great, and they anticipate a lot of the things we need to do for...

Feb 2024
||
(0)
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Director

Culture

The vendor’s sales team does a great job of making promises, but they don't always know the...

Jan 2024
||
(0)
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Director

Relationship

The vendor’s administrative staff is very supportive. They have given me the chain of command to...

Jan 2024
||
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Director

Operations

Things are different now than they were when we implemented Cerner's system. I think that is mostly...

Jan 2024
||
(0)
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Director

Culture, Relationship

The vendor really and truly has felt like not just a vendor but also a partner with us. They show...

Jan 2024
||
(0)
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Physician

Relationship

I haven’t noticed a change with Cerner since Oracle Health bought them, but I’m worried about how...

Jan 2024
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Physician

Value

Cerner doesn’t avoid charging for every little thing, and we would expect that. Cerner was bought...

Jan 2024
||
(0)
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Physician

Loyalty, Product

As long as we do things correctly in our EHR, Millennium PowerChart will populate the charts.

Jan 2024
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(0)
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Physician

Relationship, Product

When Millennium PowerChart goes down, it seems like the vendor brings it right back up. Also,...

Jan 2024
||
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Physician

Value

Millennium PowerChart can do a lot of what other, more expensive solutions can do, but it is cheaper....

Jan 2024
||
(0)
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Physician

Relationship

Epic is winning the war in the market, so if someone goes with Cerner, they are going to be on an...

Jan 2024
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Manager

Relationship

It is easy to get assistance from the vendor, but on the pharmacy side, it is sometimes so hard to...

Jan 2024
||
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Manager

Operations, Product

The product is fairly user friendly, so it was easy to get familiar with the system.

Jan 2024
||
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Manager

Operations, Product

The product is very customizable. That is great, but I have a hard time finding clear how-to...

Jan 2024
||
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Director

Relationship

Millennium PowerChart requires a large contingent of administrators to maintain. In recent years,...

Jan 2024
||
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CIO

Loyalty

Things have gotten better over the last couple of months. I want another product from the vendor in...

Dec 2023
||
(0)
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CIO

Product

Cerner meets the basics when it comes to interoperability. They can integrate their system, and they...

Dec 2023
||
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CIO

Loyalty, Product

When I first got to my organization, I was used to having multi-factor authentication for a lot of...

Dec 2023
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CIO

Relationship

The vendor’s CMOs are awful. They should all have been fired. I don’t think they have a clue what...

Dec 2023
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CIO

Operations

We got what we thought we would get with Millennium PowerChart. However, the implementation was so...

Dec 2023
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(0)
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CIO

Culture

Cerner has sold us on a history of people saying that they do things in a particular way. That is a...

Dec 2023
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CIO

Relationship, Product

Millenium PowerChart is not very strong anymore by today’s standards. But the vendor pretty...

Dec 2023
||
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CIO

Operations

One of the problems we have with Cerner is figuring out the poor build that happened when the...

Dec 2023
||
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Director

Loyalty

I'm really excited about Oracle Health's new direction and the things that they are going to be...

Nov 2023
||
(0)
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Director

Relationship

I don't think that there is a client alive who can say that the transition to Oracle Health has been...

Nov 2023
||
(0)
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Director

Relationship

Things are going okay with Oracle Health. There has definitely been a bit of a transition in going...

Nov 2023
||
(0)
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Director

Loyalty

I am feeling cautiously optimistic as I look toward the future. I will mostly be looking to see...

Nov 2023
||
(0)
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Director

Loyalty, Value

I wouldn't buy Millennium PowerChart again because I feel like Cerner nickel-and-dimes us for...

Nov 2023
||
(0)
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Director

Relationship, Operations

I would tell a friend who was thinking about moving to Cerner's system that they should be careful...

Nov 2023
||
(0)
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CISO

Loyalty, Relationship

Oracle is taking Cerner down the same path they took PeopleSoft. The vendor is decreasing spending...

Nov 2023
||
(0)
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CISO

Loyalty

We are very unsure about the future. If there were a way to leave, we would be gone in a heartbeat....

Nov 2023
||
(0)
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CISO

Relationship

The Oracle Health executives are not listening. They seem to be under marching orders to get to...

Nov 2023
||
(0)
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CISO

Relationship

Our support response and resolution rates have probably decreased by 20%–30%.

Nov 2023
||
(0)
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Manager

Culture, Relationship, Operations

When we were in the process of going live with Cerner's system, the representatives we had were very...

Nov 2023
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(0)
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Manager

Relationship

Cerner does a good job of being proactive. There is something called uCern. That is the vendor's...

Nov 2023
||
(0)
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Manager

Loyalty, Product

The system's functionalities for registration, service, and things like that were much slower than...

Nov 2023
||
(0)
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Manager

Operations

We needed cross-department functionalities during our implementation, but the vendor's teachings...

Nov 2023
||
(0)
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Manager

Product

Cerner's product is more integrated than the product we had before it was. That is a plus.

Nov 2023
||
(0)
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Manager

Culture, Product

Cerner promoted that their system would have very little downtime. The system has gone down several...

Nov 2023
||
(0)
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Manager

Value

The nature of the beast is that anytime the vendor has something new, they have to make money, so...

Oct 2023
||
(0)
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Manager

Operations

As far as implementation services are concerned, including recent upgrades, having more and better...

Oct 2023
||
(0)
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Director

Relationship

We are a little disappointed with Millennium PowerChart. We have had some projects going on, and it...

Oct 2023
||
(0)
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Director

Culture, Product

Oracle Health needs to work on making the platform easier for the end user. We are currently working...

Oct 2023
||
(0)
 Thank you  Helpful

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Director

Loyalty

We have Cerner's system in one area, but we do not have it in some other areas. We have some other...

Oct 2023
||
(0)
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CTO

Product

Millennium PowerChart isn’t perfect. However, I don’t want to be overly critical of Cerner because...

Sep 2023
||
(0)
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CTO

Operations

Millennium PowerChart is not an intuitive product. Users really have to have a lot of training to...

Sep 2023
||
(0)
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CTO

Relationship

Cerner was really declining. They were not really putting a lot of effort into new product...

Sep 2023
||
(0)
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CTO

Relationship

I have always felt that Cerner has made sure to play the blame game first. If something went wrong,...

Sep 2023
||
(0)
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CTO

Relationship

We had a fair amount of interaction with Cerner’s executives. In certain cases, if we partnered up...

Sep 2023
||
(0)
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Analyst/Coordinator

Relationship

Cerner is struggling with support. That is probably the biggest issue. Another company bought the...

Sep 2023
||
(0)
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Analyst/Coordinator

Product

With Millennium PowerChart, as long as the moon and the stars are aligned, we are good. Some days,...

Sep 2023
||
(0)
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Analyst/Coordinator

Product

Millennium PowerChart is pretty easy. I would tell others that it is a workable EMR and that it...

Sep 2023
||
(0)
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CNO

Value

It seems like every enhancement or change we need to make in CommunityWorks Clinical Suite costs...

Aug 2023
||
(0)
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CNO

Product

It is fairly straightforward how to document in CommunityWorks Clinical Suite. It is a task-driven...

Aug 2023
||
(0)
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CNO

Relationship, Product

With the volume of updates and everything that comes out in those updates from Oracle Health, it is...

Aug 2023
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Operations

The implementation with Cerner has been really rough. It has been different than what we are used...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Value

Everyone has something new or a new license that we are paying for to get connected. We struggle...

May 2023
||
(0)
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Analyst/Coordinator

Product

We don't know what we don't know about our own product. Once we have been on something for so long,...

May 2023
||
(0)
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Analyst/Coordinator

Relationship, Product

The support team can work with the product as a whole, but the ownership and the overhead that it...

May 2023
||
(0)
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CMIO

Loyalty

My hope is that Oracle will bring some maturity to Cerner’s product development teams and some...

May 2023
||
(0)
 Thank you  Helpful

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CMIO

Relationship

Cerner is a company with attention deficit disorder. They see the next shiny thing, and they are...

May 2023
||
(0)
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CMIO

Product

I get a lot of complaints about the ease of use of Millennium PowerChart. The classic comment is...

May 2023
||
(0)
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CMIO

Relationship, Operations

Cerner has a bad habit of asking clients who know nothing about how to build an EHR to build an EHR....

May 2023
||
(0)
 Thank you  Helpful

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CMIO

Loyalty, Product

We are not 100% there with interoperability in Millennium PowerChart, but we are moving in the right...

May 2023
||
(0)
 Thank you  Helpful

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CMIO

Product

Looking at other systems, I would say that Millennium PowerChart performs equally with them. It...

May 2023
||
(0)
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CMIO

Operations

I would completely scrap the training program that Cerner has and instead get people who are very...

May 2023
||
(0)
 Thank you  Helpful

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CMIO

Value

Cerner nickel-and-dimes me to death. I think we pay a lot of money for Millennium PowerChart, and we...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Operations

We have to fight to get anything done with Cerner. We end up with a good product at the end of the...

May 2023
||
(0)
 Thank you  Helpful

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CMIO

Relationship

Trying to find the right person at Cerner to answer questions is difficult. We use their help desk,...

May 2023
||
(0)
 Thank you  Helpful

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CMIO

Loyalty, Relationship

My hopes for the future have gotten worse in some respects with the Oracle acquisition of Cerner....

May 2023
||
(0)
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