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Image Management Vue PACS (Global) Commentary
Filtered view: (Canada)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Manager

The time it takes from discussions through the quoting and implementation process is too long; it...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Manager

Image Management Vue PACS is easy to install and use, and very little day-to-day support is required...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

The partnership is the biggest strength, and we are able to have discussions about our requirements...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Moving to the cloud-based version of the solution is the biggest opportunity for the product, and it...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

I open a lot of tickets online, and the personnel answering the tickets seem quite knowledgeable and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

There hasn't really been any ongoing training with Philips. If I were to build a training program...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

The vendor could improve our experience by expanding the solution's filtering options to allow users...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Resolving issues in the solution related to RIS syncing is straightforward.

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

The greatest opportunity for product improvement lies in expanding the capabilities of Vue Motion.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Our Philips client service manager responds quickly when something comes up.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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