Image Management Vue PACS (Global) Commentary
Filtered view: (Southern Europe)
Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
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User Commentary
Product
To improve, Philips should add more AI products and proposals. There could be algorithms for...
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Product
Everything is going very well. We completed an update, and it was a positive thing. I have already...
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Product
The features are fine, although there is an issue with visualization. For example, when I need to...
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Operations
We were not really happy about the implementation. We have been waiting for the latest PACS update...
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Product
The system works well. We have an RIS that interfaces with other applications for report exchanges,...
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Relationship
Philips' phone and web support are excellent. We have full support whenever we need it. Philips'...
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Relationship
Overall, things have gone well with Philips. We haven't had any major problems. We experienced a few...
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Product
The system is essential to our organization. Users can view the reports written through the RIS...
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Product
Philips should fix some issues with their import tool. We have had difficulties with importing DVDs...
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Operations
I am not very satisfied with the vendor's training. I am not sure that Philips provides training...
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Operations
The application rollout went very well, thanks to Philips and their specialists. We have brought...
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Product
Previously, images had to be moved manually from the PACS to post-processing servers. Now,...
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Product
The PACS is not causing problems. We have never had outages. We don’t have many tickets in. We do...
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Product
With Image Management Vue PACS, we now have an accurate picture of production. Knowing what is...
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Relationship
We have good collaboration with Philips. We can truly speak with everyone from the project manager...
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Product
A positive is that there is no interference between protected research studies and the studies...
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Relationship
Broadly speaking, our experience with Philips has been very good. We have had a very good...
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Loyalty, Product
We like the solution's robustness. Although the integration is not perfect, that is more due to the...
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Product
The PACS has a very user-friendly interface, even for admins. It is Java based but designed...
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Relationship
The Philips executives never respond, but the support people are good, and they have even detected...
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Product
We would like system integrations with AI.
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Relationship
The supplier could improve my experience by providing more frequent updates and responding more...
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Product
The system's greatest strengths are reliability and ease of use.
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Product
Image Management Vue PACS gives us agility in our day-to-day use.
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Relationship
To improve the customer experience, the supplier could provide greater opportunities for problem...
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Value
The greatest opportunity to improve the product is to make it more cost-effective while better...
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Product
Philips has market stability and brand recognition.
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Product
We have had trouble connecting Image Management Vue PACS to different systems and our EMR. That is...
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Culture
We have a global contract, so Philips doesn't charge us. Our contract covers things. There are no...
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Relationship
I like Image Management Vue PACS. Our old system was a mess. We didn't have all of the features we...
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Commentary Summary
Comment Type Breakout