Pivot Point Consulting Managed IT Services Commentary

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Pivot Point Consulting brought best practices to the table. We have had a lot of great discussions...

We have hit accolades and recognitions, and we went back and looked at where we started with the...

Pivot Point Consulting's account management has been pretty excellent, but every now and again, we...

Pivot Point Consulting supports our after-hours service desk, and that has been huge for us. The...

We contracted with another firm at the same time as we contracted with Pivot Point Consulting. We...

We have had resources that haven’t been stellar, but when I have addressed that issue, it has been...

Pivot Point Consulting is rocking it on their tier-one help desk. They have given us top-notch...

The help desk services at Pivot Point Consulting are fantastic. Considering what we were when we...

Pivot Point Consulting has exceeded my expectations, especially given the really challenging...

Pivot Point Consulting actually educates us on a lot of opportunities. If we say that we want to...

We went with Pivot Point Consulting because of the people. After decades in healthcare IT, I have...

Pivot Point Consulting put one of their support managers on our project, and they were the secret...

Our partnership with Pivot Point Consulting has continued to grow. Because we have such high...

Day to day, the collaboration has been seamless. The communication with the firm and our FTEs is...

I was a skeptic at first. I did not believe that things would work with Pivot Point Consulting, and...

Operationally, Pivot Point Consulting exceeded our expectations. We set the bar at needing a certain...

We had a huge backlog of requests when we implemented our EHR. Our pharmacy charging was not...

I feel like I could call Pivot Point Consulting, and they would help me out with anything I need. If...

Pivot Point Consulting had more expertise than we were expecting. They were able to help us look at...

We use Pivot Point Consulting for a couple of different things. We have used them for years. We use...

We chose Pivot Point Consulting because of their leaders, the quality of the resources they put on...

Pivot Point Consulting is not necessarily thinking outside the box. But whatever direction I'm...

I have been very happy with Pivot Point Consulting. They are meeting and exceeding our SLAs. Pivot...

Pivot Point Consulting works with us quite a bit on costs. We have a contract, and it is based on...

The Pivot Point Consulting team is extremely efficient at resolving problems. They are experts in...

Pivot Point Consulting is focused on helping with our upgrades, and our team is focused on strategic...

We are looking at expanding what services we are using with Pivot Point Consulting. They are engaged...

Right now, we are in a dip in the SLA for some reason, and that happens regularly, so we are looking...

Pivot Point Consulting provides a truly great partnership; they are friendly, realistic, responsive,...

Pivot Point Consulting communicates and provides us with information, and if they aren't meeting our...

Pivot Point Consulting does a great job of meeting their SLAs, and it has been cost effective for...

At the start, we were a little bit concerned about how the work with Pivot Point Consulting was...

The director we work with is really great at bringing us some best practices that they have seen in...

Pivot Point Consulting handles caring for our Epic system, and that frees up our staff so that they...

Pivot Point Consulting has done such a great job with coming to the table anytime we need to flex up...

We have visits with Pivot Point Consulting and talk about future planning and what is on our road...

Pivot Point Consulting has done a tremendous job being an extension of our team. When we first...

When we were going through the bid process, several firms applied, and we were attracted to the fact...

Pivot Point Consulting is meeting our SLAs, and they are exceeding what we were able to handle when...

Pivot Point Consulting has been a good partner to us. They have been here for a couple of years, and...

Pivot Point Consulting does a great job with charges. They just charge for hours. I don't have a...

We are very content with the help desk services Pivot Point Consulting is providing for us. We have...