Sectra PACS (Global) Commentary
Filtered view: (Northern Europe)
Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
If you don't have a login, getting started is easy.
User Commentary
Relationship
Sectra has very good support. What I like most about the product is that it is easy to use and that...
Login or Create an Account to see details.
Relationship
It takes far too long to get work orders resolved. There is a constant lack of resources in our...
Login or Create an Account to see details.
Product
New versions of the solution often contain bugs and issues; better testing is needed before anything...
Login or Create an Account to see details.
Product
What I like most about the product is that it is dummyproof.
Login or Create an Account to see details.
Relationship, Product
The vendor’s greatest strengths are consistent development and cutting-edge technology.
Login or Create an Account to see details.
Product
The biggest opportunity for product improvement is in AI.
Login or Create an Account to see details.
Relationship
The vendor’s biggest strengths are their people and their innovation.
Login or Create an Account to see details.
Product
What I like most about the product is its functionality and stability.
Login or Create an Account to see details.
Product
The biggest opportunities for product improvement are more automated, self-adjusting hanging...
Login or Create an Account to see details.
Relationship
The vendor’s biggest strengths are the product's functionality and user-friendliness. We also like...
Login or Create an Account to see details.
Operations
I would like to have a training for hospital engineers on Sectra PACS.
Login or Create an Account to see details.
Relationship
Sometimes I want Sectra to be a little quicker. Occasionally, I have to call them and tell them that...
Login or Create an Account to see details.
Product
We have everything we need for the daily work. Sectra PACS is easy to use, and because almost...
Login or Create an Account to see details.
Loyalty
Things with Sectra PACS are very good. We have to buy a new RIS and a new PACS soon. We hope we can...
Login or Create an Account to see details.
Product
I think Sectra can help us a lot to get AI because they will handle the paperwork and safety...
Login or Create an Account to see details.
Value
Sectra PACS is very expensive, but we know what we pay for. Sectra shows us everything that is good....
Login or Create an Account to see details.
Product
An opportunity for improvement is expanded embedded audit visualisation tools for regulatory...
Login or Create an Account to see details.
Relationship, Product
Sectra is forward leaning in imaging technologies and continuously develops and improves their...
Login or Create an Account to see details.
Relationship
Sectra has trouble getting qualified staff members. The people who work there are very good, but it...
Login or Create an Account to see details.
Relationship
We are happy with Sectra. We can always call them if there is a problem, and we don’t have to put in...
Login or Create an Account to see details.
Relationship
The vendor's support for image management outside of radiology is still relatively immature. Sectra...
Login or Create an Account to see details.
Relationship, Product
Sectra's strength is their strong presence and deep knowledge of healthcare in our region. I like...
Login or Create an Account to see details.
Relationship, Operations, Product
There are a few different things that stand out about Sectra compared to the competition. Sectra is...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I try to keep an eye on the rest of the market, and Sectra is quite forward leaning in where they...
Login or Create an Account to see details.
Culture
The offer that Sectra brings to the table for AI is that if we are not very used to handling AI,...
Login or Create an Account to see details.
Culture
I like Sectra. They have a good solution. But if they increase their prices, then I will choose...
Login or Create an Account to see details.
Loyalty
We want Sectra to deliver on their part of the project to move the entire region to a comprehensive,...
Login or Create an Account to see details.
Loyalty, Relationship
Sectra is a good development partner. Back in the day, Sectra was a small, local company, and now...
Login or Create an Account to see details.
Relationship, Product
Sectra is very active in new innovations, and they really try to make a product that is very good...
Login or Create an Account to see details.
Relationship, Operations
When Sectra PACS has an update, Sectra makes sure someone is available when we go live with that...
Login or Create an Account to see details.
Relationship
Sectra could have better follow-up regarding the requested system changes in terms of whether...
Login or Create an Account to see details.
Relationship
Sectra listens to their customers, takes on all problems, and is very committed to resolving them....
Login or Create an Account to see details.
Product
As a system administrator, I am primarily satisfied with the technical modernizations and how the...
Login or Create an Account to see details.
Product
Sectra's biggest opportunities for improvement include AI solutions and the ability to keep up speed...
Login or Create an Account to see details.
Relationship, Product
Ongoing product adjustment in close cooperation with users is Sectra's biggest strength. I like that...
Login or Create an Account to see details.
Product
What I like most about the product is that it is a clear system, so it is easy to see what we need...
Login or Create an Account to see details.
Product
The biggest opportunities for product improvement are in the display protocol, which works poorly,...
Login or Create an Account to see details.
Value
We have Sectra cloud partners, so they host all our services and interfaces. We save money by moving...
Login or Create an Account to see details.
Product
We need interfaces between hospitals so that we can send exams and receive reports. We want a...
Login or Create an Account to see details.
Operations
Sectra could provide more digital training programs, and the application specialists could offer...
Login or Create an Account to see details.
Product
In general, things are very good with Sectra. The system is working well, and my users have a good...
Login or Create an Account to see details.
Relationship, Operations
We have seen other PACS solutions, and Sectra PACS is the best system. Over the years that we have...
Login or Create an Account to see details.
Relationship
Sectra's biggest strengths are their personal approach and the availability of skilled technicians...
Login or Create an Account to see details.
Product
Sectra's biggest opportunities to improve Sectra PACS include AI integration in reporting, with the...
Login or Create an Account to see details.
Relationship
One change Sectra could make to improve the customer experience with Sectra PACS would be to make...
Login or Create an Account to see details.
Product
What I like most about Sectra PACS is its well-organized layout. While it has a few minor flaws, it...
Login or Create an Account to see details.
Product
The thing that I like the most about the product is its flexibility. That positively impacts my...
Login or Create an Account to see details.
Relationship, Product, Value
To improve the customer experience, the vendor could add more advanced image processing...
Login or Create an Account to see details.
Relationship, Operations, Product
Sectra's biggest opportunities for product improvement are in sharing more detailed updates and...
Login or Create an Account to see details.
Relationship
Sectra's biggest strengths are their system's uptime and their account managers' availability.
Login or Create an Account to see details.
Product, Value
We are still struggling with archive issues that create a significant amount of extra work each day....
Login or Create an Account to see details.
Relationship
Sectra's biggest strength is their people. Their application specialist, who provides significant...
Login or Create an Account to see details.
Product
Sectra's biggest opportunities to improve Sectra PACS include adding the ability to remove...
Login or Create an Account to see details.
Product
It is difficult to choose one or two specific changes we would want, because there are many issues....
Login or Create an Account to see details.
Relationship
We have had some good conversations with Sectra about their lack of support, and they acknowledge...
Login or Create an Account to see details.
Loyalty
We moved to a new version of Sectra's system, and that version came with some improvements to the...
Login or Create an Account to see details.
Loyalty, Relationship
We are looking for different kinds of AI support. Sectra doesn’t develop much of that themself, and...
Login or Create an Account to see details.
Product, Value
When we worked with film, it was more expensive compared to today’s situation. It is much cheaper to...
Login or Create an Account to see details.
Relationship
Sectra keeps their promises; they don’t forget. Some vendors think that if something doesn't get...
Login or Create an Account to see details.
Relationship, Operations
Sectra has a train-the-trainer system, and it is good. They do what they should do. They go through...
Login or Create an Account to see details.
Value
In the majority of cases, Sectra solves our problem or fulfills our wishes without any cost, but it...
Login or Create an Account to see details.
Product
We have so many integrations with the solution, and they work fine. There is no problem. We have an...
Login or Create an Account to see details.
Value
We have a good solution, but we pay for it. However, we don't have the hassle of a system not...
Login or Create an Account to see details.
Loyalty, Operations, Product
We have implemented some new features and optimized the system for our region, and that has gone...
Login or Create an Account to see details.
Loyalty
I would choose Sectra PACS again because it is the best option for our needs. We know of a lot of...
Login or Create an Account to see details.
Loyalty
Sectra is a pretty good vendor. I don't foresee that my satisfaction will change in any way in the...
Login or Create an Account to see details.
Relationship, Product
In our hospital, we have had 100% uptime with Sectra PACS over the years that we have used it. We...
Login or Create an Account to see details.
Culture, Relationship
We have had some tough dialogue with Sectra in recent years because our organizations haven't always...
Login or Create an Account to see details.
Relationship, Operations
Sectra often offers e-learning in their portal. I know that core users often ask for personal...
Login or Create an Account to see details.
Product
This year, we have had a couple of major incidents with Sectra PACS. That takes their score down....
Login or Create an Account to see details.
Product
We have integrated with Sectra PACS. I think the new technology in Sectra PACS is much better now...
Login or Create an Account to see details.
Relationship
The vendor's support is much better now than it was years ago. I think Sectra understands us better....
Login or Create an Account to see details.
Relationship
Sectra has a lot of customers now, and they have many commitments that affect deliveries. Sometimes,...
Login or Create an Account to see details.
Product
Sectra made some slight adjustments to the way the imaging protocols for mammographies work in the...
Login or Create an Account to see details.
Loyalty
Sectra PACS is a very good program. I see no reason to change to anything else. I haven't seen a...
Login or Create an Account to see details.
Loyalty, Relationship
When I have had problems with Sectra, I have sent an email to a higher-up, and they have forwarded...
Login or Create an Account to see details.
Loyalty, Product
Over the years, Sectra's systems have been filled with a lot of useful new functions, like using...
Login or Create an Account to see details.
Relationship
The support is very strong with Sectra. We can call them, or we can have tickets on their platform....
Login or Create an Account to see details.
Culture, Value
Sectra has a CFO who likes to bill, so Sectra charges for everything. There have also been some...
Login or Create an Account to see details.
Loyalty, Product
Our experiences with Sectra have been quite good. How the PACS should work is communicated well....
Login or Create an Account to see details.
Relationship
The vendor could improve our experience by giving us a faster and more direct way to get in touch...
Login or Create an Account to see details.
Product
Sectra offers a wide range of functionality and applications and drives continued development. The...
Login or Create an Account to see details.
Relationship
The vendor could improve our customer experience by keeping stipulated time frames and not moving...
Login or Create an Account to see details.
Product
The vendor's biggest opportunities for product improvement are moving more functions to a...
Login or Create an Account to see details.
Value
The biggest opportunity for improvement is the vendor making their products more affordable.
Login or Create an Account to see details.
Relationship, Product
The service is stable, and the downtime is short.
Login or Create an Account to see details.
Product
The biggest opportunity the vendor has for product improvement would be to bring in more AI...
Login or Create an Account to see details.
Product
The system's biggest strengths are its ease of use, simplicity, and capture width. It is a robust...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout