Verity 340B Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Value

We definitely get our money's worth out of Verity Solutions, and the system is easy to use for the...

Feb 2024
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Director

Relationship, Product

Verity Solutions needs to improve the way we work with multipliers. Multipliers are a big thing....

Feb 2024
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Manager

Relationship

Verity Solutions goes through customer feedback and makes improvements. They are constantly...

Feb 2024
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Manager

Relationship, Product

Verity 340B has an NDC that checks for our purchase history but also looks for the other generic...

Feb 2024
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Manager

Relationship

I can always email Verity Solutions and get a response right away. I can even call, and my account...

Feb 2024
||
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Manager

Relationship

Verity Solutions is pretty good at letting us know whether any new changes go into effect, and we...

Jan 2024
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VP/Other Executive

Culture

On the contract pharmacy side, Verity Solutions has a weird billing practice that I don't like or...

Jan 2024
||
(0)
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VP/Other Executive

Culture, Product

I like the way the accumulator works in Verity 340B. It is pretty simple. Most of the issues we have...

Jan 2024
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VP/Other Executive

Product

The product could do a better job of identifying the insurance companies as managed Medicaid. That...

Jan 2024
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Director

Relationship

Verity Solutions sends out emails periodically to let us know about different changes with drug...

Jan 2024
||
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Director

Relationship

We have an excellent account representative from Verity Solutions who is very good at responding to...

Jan 2024
||
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Director

Relationship

Verity Solutions is constantly making positive changes to their website, trying to increase the...

Jan 2024
||
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Director

Value

Thanks to Verity 340B, we have 340B savings in an auditable format.

Jan 2024
||
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Director

Product

The 340B area isn't new, but there are always going to be changes to it, and there will always be...

Jan 2024
||
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Director

Operations

Overall, the implementation was extremely poor with Verity Solutions. We signed a contract with them...

Jan 2024
||
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Director

Relationship

Verity Solutions does regular business reviews for us, but the data they send is not the data I...

Jan 2024
||
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Analyst/Coordinator

Relationship

The customer service from Verity Solutions is top notch. Anytime that I email my account manager,...

Jan 2024
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Analyst/Coordinator

Product

There are some reports that only our account manager can see that I would like to have visibility to...

Jan 2024
||
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Analyst/Coordinator

Relationship, Product

Verity Solutions is keeping up with industry standards. They have been improving their portal with...

Jan 2024
||
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Manager

Product, Value

The audit reporting and general reporting setups in Verity 340B have recently been improved to help...

Jan 2024
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Manager

Culture, Relationship

Over the last while, our contract pharmacy stuff has been getting hit by manufacturers. Verity...

Jan 2024
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Manager

Product

On the development side of Verity 340B, the reports could be improved if there were 340B, GPO, and...

Jan 2024
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Manager

Relationship

Things are going well with Verity 340B. Verity Solutions keeps updating Verity 340B because they can...

Jan 2024
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Director

Relationship, Product

Verity Solutions falls short when navigating drug manufacturer restrictions. There is not much help,...

Dec 2023
||
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Director

Product

Verity 340B is straightforward and tracks very well.

Dec 2023
||
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Director

Operations

The go-live for Verity 340B was very professionally done. Verity Solutions had a team that they...

Dec 2023
||
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Director

Product

We could get a bit more out of some of the reporting in Verity 340B. Everything is very cookie...

Dec 2023
||
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Director

Relationship

We have regular calls with Verity Solutions, and they keep us up-to-date on restrictions. Their...

Dec 2023
||
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Director

Product

The system does what it is supposed to do and meets all of our expectations.

Dec 2023
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Physician

Relationship

I don't hear a lot about Verity 340B from the vendor. In terms of ease of use for end users, Verity...

Dec 2023
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Physician

Culture

We have had a contract with the vendor for a long time, and they haven't increased our codes. The...

Dec 2023
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Physician

Operations

One area where Verity Solutions could improve would definitely be education. The vendor doesn't...

Dec 2023
||
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Physician

Loyalty

I don't know about any companies that it would be more beneficial to work with than Verity...

Dec 2023
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CEO/President

Relationship

Verity Solutions responds to our issues if we have any, and our higher-ups have calls with the...

Nov 2023
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CEO/President

Value

Verity 340B is generally expensive but is probably the best one of our products when it comes to...

Nov 2023
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CEO/President

Relationship

When we went into Verity Solutions’ product, they had strong customer service. Verity Solutions...

Nov 2023
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Analyst/Coordinator

Loyalty, Relationship, Operations

Everything is going great with the vendor. Nothing has changed. We have no complaints. We have had a...

Nov 2023
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Analyst/Coordinator

Relationship

Verity Solutions is great. Whenever I need help, I can always reach out via email, and they will...

Nov 2023
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Analyst/Coordinator

Relationship, Operations

Verity Solutions has this great thing where we can reach out to them with any suggestions. I know...

Nov 2023
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Analyst/Coordinator

Relationship

We are a small facility, so we constantly have to create local NDCs, maps, and compounds, and Verity...

Nov 2023
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Analyst/Coordinator

Relationship, Value

Verity Solutions does a hell of a job saving us a hell of a lot of money. They have excellent...

Nov 2023
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Analyst/Coordinator

Product

We did a recent upgrade, and if I could change anything, I would revert back to the original...

Nov 2023
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Analyst/Coordinator

Value

The VERISAVE functionality in Verity 340B is top notch. Every Verity Solutions customer needs to run...

Nov 2023
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Manager

Relationship

We have not been happy with our account manager; they have been hard to get ahold of. They are the...

Oct 2023
||
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Manager

Relationship

The vendor is good about sharing their vision. They hold monthly meetings to share that type of information....

Oct 2023
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Manager

Product

With Verity 340B, there are a lot of settings and configurations that we cannot see or manipulate....

Oct 2023
||
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Director

Relationship, Operations

With our previous vendor, we did some research, and we were less than happy with our experience in...

Oct 2023
||
(0)
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Director

Relationship

Verity Solutions has worked with us very well. We have worked with a few different analysts or...

Oct 2023
||
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Director

Culture, Value

We don't experience extra charges at all. We have the base package, and any additional resources and...

Oct 2023
||
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Director

Operations

The initial training was fabulous. For the ongoing training, the only thing that I would say is that...

Oct 2023
||
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Director

Relationship

We have had such success with Verity Solutions, and when we have issues or questions, we get very...

Oct 2023
||
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Director

Operations, Product

When we have new staff that we have to train, the product is very intuitive and easy for them to...

Oct 2023
||
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Director

Relationship

I haven't had to escalate anything to a high or executive level with Verity Solutions. I have been...

Oct 2023
||
(0)
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Director

Loyalty, Relationship

An outside organization recently became 340B eligible and was probed with some questions from their...

Oct 2023
||
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Director

Loyalty, Relationship

Verity Solutions continues to keep up with all of the changes and legislation or adjustments that...

Oct 2023
||
(0)
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Director

Relationship, Product

Verity 340B has performed really well for us, and I think it helps all of our teams that are...

Oct 2023
||
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Director

Culture

When we were getting our contract pharmacies added into the system before we went live, I was told...

Oct 2023
||
(0)
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Director

Operations

Verity Solutions could have more training for account managers and the implementation team before...

Oct 2023
||
(0)
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Director

Product

The program itself is straightforward and easy to use. I get the information that I need.

Oct 2023
||
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VP/Other Executive

Operations

We had a pretty rocky implementation, but we were satisfied with Verity Solutions’ effort. The...

Sep 2023
||
(0)
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VP/Other Executive

Relationship, Operations

There is not much ongoing training from Verity Solutions. Once we gain experience, we don't need...

Sep 2023
||
(0)
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VP/Other Executive

Relationship

For the most part, when we need support, we can talk directly with our account manager. We haven't...

Sep 2023
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VP/Other Executive

Loyalty

Verity Solutions was number one in KLAS' rankings, and we had previous experience with the vendor....

Sep 2023
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(0)
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VP/Other Executive

Loyalty

We would buy Verity 340B again. Although, if we were starting over again, we would do a complete...

Sep 2023
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Analyst/Coordinator

Operations, Product

There are a lot of things that aren't necessarily intuitive. That is how I would rate the ease of use....

Sep 2023
||
(0)
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Analyst/Coordinator

Relationship

We have a recurring call with Verity Solutions where we discuss any changes or new functionalities....

Sep 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

Only a bit of integration has to occur, but the system works well, and there is very little...

Sep 2023
||
(0)
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Analyst/Coordinator

Value

Anytime I ask for something that requires a data extract, for example, the vendor does not charge me...

Sep 2023
||
(0)
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Analyst/Coordinator

Relationship, Operations

If someone asked me for a reference on Verity 340B, I would tell them to ensure that they have...

Sep 2023
||
(0)
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Analyst/Coordinator

Product

The ability to approve manual pulls from the system prior to Verity 340B either adding or removing...

Sep 2023
||
(0)
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Manager

Loyalty, Relationship, Value

I have a pretty strong relationship with Verity Solutions because we have been with them for a long...

Sep 2023
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Manager

Relationship, Product

I want to see more feedback with more of a personal touch or response when I offer enhancements and...

Sep 2023
||
(0)
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Manager

Relationship

I'm not sure that I have any access to empowered people from the vendor. I haven't demanded access,...

Sep 2023
||
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Manager

Value

Verity 340B is a good value-to-expense proposition. The product is a good system all around. It...

Sep 2023
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Manager

Relationship

There are a lot of improvements I want in the solution. I would like the vendor to bring back the...

Sep 2023
||
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Manager

Relationship

The product is a web-based application, and there used to be a link on our portal to a site where we...

Sep 2023
||
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Manager

Relationship, Product

Verity 340B is incredibly user friendly. In working with some complex facilities that use Verity...

Sep 2023
||
(0)
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Manager

Relationship

Verity Solutions hires really good people, but sometimes, those good people move up, so new people...

Sep 2023
||
(0)
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Manager

Relationship

Verity Solutions is incredibly responsive to feedback. They also have a forum where we can make...

Sep 2023
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

Everything is going well with Verity Solutions. We have continued to progress with them in a...

Sep 2023
||
(0)
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Analyst/Coordinator

Culture

We have had a few small issues with Verity Solutions' contract pharmacy accounting option. That...

Sep 2023
||
(0)
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Director

Relationship

The nice thing about Verity Solutions is we have regular business reviews where we talk about stuff....

Sep 2023
||
(0)
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Director

Relationship, Product

Verity Solutions has been pretty good to work with. Their portal works. One of our pharmacists does...

Sep 2023
||
(0)
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Director

Loyalty

We chose to go with Verity Solutions because we didn't feel like we were getting the customer...

Sep 2023
||
(0)
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Director

Loyalty, Product

I use KLAS to evaluate different products on the market. In this case, I wanted to look at 340B...

Aug 2023
||
(0)
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Director

Relationship

Verity Solutions' software is as intuitive as 340B software can be. The reports are clear and...

Aug 2023
||
(0)
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Director

Product

There are no deficient areas within Verity 340B at this time. The accumulator utilizes a separate...

Aug 2023
||
(0)
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VP/Other Executive

Culture, Value

We felt like Verity Solutions had a better contract than our previous vendor. It was a lower cost...

Aug 2023
||
(0)
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VP/Other Executive

Operations

We had a short timeline for the Verity 340B implementation, but the person that implemented did a...

Aug 2023
||
(0)
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VP/Other Executive

Product

I like the way Verity 340B brings all the disparate information together in one place so that we can...

Aug 2023
||
(0)
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Director

Product, Value

I would have to be very nitpicky to suggest improvements for anything with Verity 340B. Verity 340B...

Jul 2023
||
(0)
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Director

Operations

Verity Solutions' implementation team is second to none. I was very impressed with them. We ran into...

Jul 2023
||
(0)
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Director

Loyalty, Product

When organizations look at their accumulations in the system, they look at them in quarters. It can...

Jul 2023
||
(0)
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Director

Relationship, Operations

Whenever I have questions or concerns, Verity Solutions always has a solution for me. We mostly...

Jul 2023
||
(0)
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Director

Loyalty

I chose Verity 340B because I did some Googling, and KLAS' website came up and named Verity 340B as...

Jul 2023
||
(0)
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Director

Relationship

Verity 340B seems to quietly do its job, and we like that. We also like that we have a specific...

Jul 2023
||
(0)
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Director

Operations, Product

We have had Verity 340B for quite some time, but we have had some significant difficulty getting the...

Jul 2023
||
(0)
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Director

Operations

Verity Solutions' training is really good, and they have resources available. They try to stay with...

Jul 2023
||
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Director

Product

The doctor referral functionality is not as robust as I would like it to be. We need more help with...

Jul 2023
||
(0)
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Director

Relationship

We like the responsiveness and knowledge of the customer support people. Even if they don't know the...

Jul 2023
||
(0)
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Director

Value

The pricing of Verity 340B isn’t very transparent because there are matching fees, claim fees, and...

Jul 2023
||
(0)
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Director

Relationship, Product

I like the Verity 340B portion of the system. That has really helped quite a bit. Verity Solutions...

Jul 2023
||
(0)
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Analyst/Coordinator

Operations, Product

There was an unfortunate change when we first went live with Verity 340B. We audit 100% of our...

Jun 2023
||
(0)
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Analyst/Coordinator

Product

I like my third-party administrators to operate on code. That way, human interaction goes away, and...

Jun 2023
||
(0)
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Analyst/Coordinator

Value

We have an issue with how Verity 340B displays our monthly fees. When the payment comes through, the...

Jun 2023
||
(0)
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Analyst/Coordinator

Product

Verity 340B does a weird thing with backing for claims that are reversed. If something has already...

Jun 2023
||
(0)
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Analyst/Coordinator

Value

I would let anyone thinking of going with Verity 340B know that they need to get used to not having...

Jun 2023
||
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VP/Other Executive

Relationship

We don't really have a lot of issues with Verity 340B. The vendor is very helpful and a good...

Jun 2023
||
(0)
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Director

Operations

Verity Solutions has not provided a lot of ongoing training.

Jun 2023
||
(0)
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Director

Relationship, Value

Verity 340B is an IT solution. The vendor provides phenomenal service. However, anytime we add a...

Jun 2023
||
(0)
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Director

Operations

Verity Solutions was a well-oiled machine when we implemented the system.

Jun 2023
||
(0)
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Director

Relationship

What saves Verity Solutions is their great customer service. They are a bit more reactive than...

Jun 2023
||
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Director

Product

We have to get some help with some of our problem points with NDCs. Mapping the NDCs is somewhat...

Apr 2023
||
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CFO

Relationship, Relationship

Verity Solutions is pretty responsive, and we set up regular calls with them.

Apr 2023
||
(0)
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CFO

Relationship, Relationship

We have an assigned representative, but it seems like the person in that position turns over quite a...

Apr 2023
||
(0)
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Manager

Product

There haven’t been a lot of changes to Verity 340B, and I don't know whether that is because of our...

Apr 2023
||
(0)
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Manager

Relationship, Product

Verity 340B does what we need, and there is not any issue with the solution.

Apr 2023
||
(0)
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Director

Relationship

Verity Solutions has had a lot of turnover in their account managers. We have had several different...

Apr 2023
||
(0)
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Director

Product

The system seems to be working pretty seamlessly for splitting transactions of our daily orders,...

Apr 2023
||
(0)
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Manager

Product

Our ability to measure the amount of captured savings stands out with Verity 340B. The system has a...

Apr 2023
||
(0)
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Director

Loyalty, Operations

Verity Solutions is very proactive and easy to deal with. Their system seems to work well. We have...

Apr 2023
||
(0)
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Director

Culture

I like Verity Solutions’ contract; it is easy.

Apr 2023
||
(0)
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Director

Operations

We have a lot of new employees, and it would really be nice to have a training session where the...

Apr 2023
||
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Director

Relationship

The vendor doesn’t reach out to us very often. If we have an account representative, I don’t know...

Apr 2023
||
(0)
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Director

Product

I like the product; using it is better than doing everything by myself. Verity 340B is pretty simple...

Apr 2023
||
(0)
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Manager

Relationship

We had the CEO of the company on a call when there was an issue. He stepped in and got on the call...

Apr 2023
||
(0)
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Manager

Culture, Product

It has been a few years, but we still feel like we are in the honeymoon stage because we ask for...

Apr 2023
||
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Manager

Product

As much as I rave about the vendor’s data presentation, there are a couple of things that the vendor...

Apr 2023
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VP/Other Executive

Product

Verity 340B has purchasing solutions for split billing, and everything runs smoothly through the...

Apr 2023
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VP/Other Executive

Product

One gripe I have with Verity 340B is that the mapping is not as user friendly as other products’...

Apr 2023
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VP/Other Executive

Loyalty

We are making a transition to another solution where we will have NDC billing, so life will be a lot...

Apr 2023
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VP/Other Executive

Relationship

Verity Solutions is good at turning around enhancement requests relatively quickly. They have to go...

Apr 2023
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Manager

Culture, Value

I have not experienced Verity Solutions charging us for every little thing yet. However, they were...

Apr 2023
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Manager

Relationship

Utilizing our account manager to really help us meet our goal is key with Verity 340B. If I didn't...

Apr 2023
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Manager

Relationship

Verity Solution’s system could be looked at as difficult to navigate, but I think because they know...

Apr 2023
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Manager

Relationship

One of the important things that we appreciate about the vendor is their communication....

Apr 2023
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Manager

Relationship

Verity Solutions routinely updates the system as the users' needs for the product change, especially...

Apr 2023
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Manager

Product

The program is very complicated and regulation rich. Being completely successful with the product is...

Apr 2023
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Manager

Operations

My only problem with Verity Solutions’ training is that I think their trainer position is an...

Apr 2023
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Manager

Product

Sometimes upgrades in other systems don't necessarily correspond with updates in Verity 340B, and...

Apr 2023
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Manager

Relationship, Product

If someone understands the concept of 340B, Verity 340B is relatively easy to use. I also think that...

Apr 2023
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Manager

Loyalty

My recommendation of Verity 340B to a peer would depend on what they are looking for. This is...

Apr 2023
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Manager

Relationship

Verity Solutions keeps their promises most of the time, but sometimes there are little arguments...

Apr 2023
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Manager

Operations

With every system we use, there is always something with an implementation that takes a bit of time...

Apr 2023
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Manager

Relationship

Usually, if I have a problem, I call Verity Solutions, and they are very good and quick at helping...

Apr 2023
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Manager

Relationship

The upper-management people at Verity Solutions sometimes overspeak about what Verity 340B can do...

Apr 2023
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Manager

Loyalty

I have no idea what upgrades will take place in Verity 340B. I don't even know whether 340B products...

Apr 2023
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VP/Other Executive

Product

Verity 340B could work more smoothly with varying wholesalers. But the reason that Verity 340B...

Apr 2023
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VP/Other Executive

Relationship, Product

I like Verity 340B's ability to work with our wholesaler. I like Verity 340B's ease of use; it is...

Apr 2023
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Analyst/Coordinator

Product

Verity 340B works generally very well, but one challenge we see is with determining Medicaid things...

Apr 2023
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Analyst/Coordinator

Operations, Product

Verity 340B is easy to navigate. I had to cover for our person who was over the product, and I was...

Apr 2023
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Analyst/Coordinator

Product

The biggest challenge we have run into with Verity 340B is its ability to analyze a third party...

Apr 2023
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Analyst/Coordinator

Relationship

Verity Solutions gives customers an account manager, no matter what size of an organization they...

Apr 2023
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Analyst/Coordinator

Relationship, Operations, Product

Within Verity 340B, there are a lot of steps involved in order to set up certain rules, and...

Apr 2023
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Director

Relationship, Operations

We have never had any issues with Verity 340B implementations. The vendor’s folks are very good to...

Mar 2023
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Director

Relationship

Verity Solutions sends out announcements when they have made modifications and upgrades to their software....

Mar 2023
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Director

Relationship, Product

I would like a little more reporting in Verity 340B. We can export all the data, and if we have...

Mar 2023
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Director

Product

I have seen other solutions, and some of them were extremely complicated, but Verity Solutions'...

Mar 2023
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Director

Relationship

Our Verity Solutions representative can't really solve our problems directly, so they have to go...

Mar 2023
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Manager

Relationship

There are certain things we would like to see in Verity 340B. We always go on the vendor’s...

Mar 2023
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Manager

Operations, Product

Verity 340B is pretty straightforward. Once end users are fully trained, using the system is pretty...

Mar 2023
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Manager

Product

Verity 340B helps manage all our accumulations and whatnot, but it does take an IT department to...

Mar 2023
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Manager

Relationship, Product

Verity Solutions' reporting is great, and they keep adjusting to the needs of the 340B space.

Mar 2023
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Manager

Product

Verity 340B has everything that we need, but I wish that it had a little more information. There are...

Mar 2023
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Manager

Operations

Verity Solutions works with us in certain situations, and they constantly offer us extra training....

Mar 2023
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Manager

Product, Value

The product integrated beautifully with our EMR. It is super easy to use and maneuver. We haven't...

Mar 2023
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Manager

Product

In the product, our transaction files come across with the same date and time stamp, and that is a...

Mar 2023
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Manager

Relationship

When I reach out to Verity Solutions, I get an immediate response to any of my issues. Verity...

Mar 2023
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Director

Relationship

If we don't work directly with our Verity Solutions representative, it is very difficult to get...

Mar 2023
||
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Director

Operations

The Verity 340B implementation process was extremely more difficult than I thought it was going to...

Mar 2023
||
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Director

Product

Verity 340B has difficulty interfacing with our current IT software system. Verity Solutions tells...

Mar 2023
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Director

Relationship, Value

We have had to hire an outside consultant to help with the reporting that Verity Solutions requires....

Mar 2023
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