Verity 340B Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Relationship

I have regularly scheduled calls with our representative at Verity Solutions. That is great. Our...

Apr 2025
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Director

Relationship, Value

When the COVID-19 pandemic started, everything was shut down, and things were bad. Verity Solutions...

Apr 2025
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Director

Loyalty

We signed on with Talyst years ago, and then they became Verity Solutions. Verity Solutions is way...

Apr 2025
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Director

Product

Verity Solutions has done a very nice job with upgrades. In terms of new technology, almost every...

Apr 2025
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CFO

Product

Verity 340B is pretty well integrated. It is not as complicated as other systems to use; it is a...

Apr 2025
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CFO

Relationship

We use Verity Solutions’ new help center, and we also have a regular call with them to help ensure...

Apr 2025
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CFO

Value

Verity Solutions is pretty straightforward for us, and the product is a good price point for our...

Apr 2025
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Director

Relationship

We only have minimal issues with Verity Solutions, and we discuss them on a regular basis. To get to...

Apr 2025
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Director

Culture, Loyalty, Relationship

When all the manufacturers' restrictions were first coming out, they came out frequently and were...

Apr 2025
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Director

Value

We did a comparison of multiple third-party administrators, and Verity Solutions was very reasonable...

Apr 2025
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Director

Loyalty, Relationship, Value

Overall, from start to finish, I am confident in the data from Verity Solutions. I trust their...

Apr 2025
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Director

Product

Verity Solutions' portal is very user-friendly and intuitive. Users don't have to be in IT or be...

Apr 2025
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Director

Relationship

We love Verity Solutions. They are consistent, and our account manager takes notes if there is...

Apr 2025
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Director

Relationship

Overall, I feel confident in Verity Solutions' personnel, the account managers, and the leadership...

Apr 2025
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Manager

Value

From a Verity 340B standpoint, so much is automated. A report leaves us and goes to the vendor, and...

Apr 2025
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Manager

Product

Because of our facility type, we have orphan status exclusions. Navigating what drugs have orphan...

Apr 2025
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Manager

Relationship

Verity Solutions does a good job of offering customer support. If there are files that fail to...

Apr 2025
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Manager

Product

There are a lot of 340B solutions in the market. While I am comfortable with Verity Solutions and...

Apr 2025
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Manager

Loyalty

Our 340B eligibility is probably going to end. Additionally, most of Verity Solutions’ stuff is...

Apr 2025
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Manager

Relationship

We have had an account with Verity Solutions for forever, and our account is relatively simple. A...

Apr 2025
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Manager

Operations

Verity Solutions always offers training. Verity 340B is easy enough.

Apr 2025
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Analyst/Coordinator

Relationship, Operations

Our account manager has been really good at doing the onboarding for my Verity 340B stuff. And...

Apr 2025
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Analyst/Coordinator

Value

We have definitely received our money's worth with Verity 340B. It works like Verity Solutions says...

Apr 2025
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Analyst/Coordinator

Product

There are a couple of things in Verity 340B that could potentially be changed. There could just be...

Apr 2025
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Director

Product

Verity 340B pulls in data from our EHR and also from our wholesalers and matches that data up to the...

Apr 2025
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Director

Relationship, Value

We have gotten a lot of benefits from Verity 340B, and we continue to get more. Verity Solutions is...

Apr 2025
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Analyst/Coordinator

Product

We have new users come on board who don't do this day in and day out, so Verity 340B is definitely...

Apr 2025
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Analyst/Coordinator

Loyalty, Relationship, Product

We have almost everything active in our plan. There are some features in Verity 340B that we have...

Apr 2025
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Analyst/Coordinator

Culture

The pitch that was given for the product was that it was fully automated. In the infancy of the...

Apr 2025
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Analyst/Coordinator

Relationship

The people I work with at Verity Solutions are very much able to escalate things to higher levels,...

Apr 2025
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Analyst/Coordinator

Relationship

The account managers at Verity Solutions are absolutely the driving force behind the success we have...

Apr 2025
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Analyst/Coordinator

Loyalty, Relationship

Verity Solutions has a crowdsourced queue for ideas and upgrades. One of the things that got put in...

Apr 2025
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Analyst/Coordinator

Relationship, Product

I think Verity 340B is fantastic. I very much appreciate the platform. It has a lot of advantages in...

Apr 2025
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Analyst/Coordinator

Relationship, Operations

Verity Solutions' new help center resource is very helpful. The update to their resource center has...

Apr 2025
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Analyst/Coordinator

Relationship

Verity Solutions always provides very responsive customer service. They work hard to resolve any...

Apr 2025
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Analyst/Coordinator

Relationship, Product

Everything has been good lately. Verity 340B works easily with our EMR and wholesaler systems. What...

Apr 2025
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VP/Other Executive

Operations

Integrating Verity 340B with our EMR was practically impossible. It took forever to get Verity...

Apr 2025
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VP/Other Executive

Product

Upgrades are better now than they were initially. There are several things that Verity Solutions...

Apr 2025
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VP/Other Executive

Loyalty

Verity Solutions is not part of our long-term plans. We have a couple of other vendors we work with,...

Apr 2025
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VP/Other Executive

Operations

The problem isn't the Verity 340B product itself; the problem is the people at Verity Solutions not...

Apr 2025
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VP/Other Executive

Product

Verity 340B is better now with drug manufacturer restrictions than they were before. It used to be...

Apr 2025
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VP/Other Executive

Operations

I would not recommend Verity 340B. One thing I would tell others looking at Verity 340B is that we...

Apr 2025
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VP/Other Executive

Relationship, Operations

Currently, the training is better than it used to be because we have a new account manager at Verity...

Apr 2025
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VP/Other Executive

Operations

Verity 340B’s implementation was not good. We had a lot of problems getting everything set up so...

Apr 2025
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Manager

Relationship

Verity Solutions’ customer support is great. The support people address our concerns and are very...

Apr 2025
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Manager

Culture

I have been able to negotiate some of the terms for some of our new rollouts, and Verity Solutions...

Apr 2025
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Manager

Operations

Our experience has really varied with Verity Solutions’ implementation team. I have had to reach out...

Apr 2025
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Manager

Product

There are some major improvements that Verity Solutions could make that would be really helpful for...

Apr 2025
||
(0)
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Manager

Product

I asked Verity Solutions recently about new functionalities that are being rolled out, and there is...

Apr 2025
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(0)
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Manager

Relationship

Verity Solutions could be more proactive. The account managers don’t warn us about issues until they...

Apr 2025
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Manager

Relationship, Product

Verity Solutions has made lots of improvements while we have had Verity 340B. They have rolled out a...

Apr 2025
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Manager

Product

Verity 340B has 340B ESP reporting data that we can pull, and that is helpful when submitting...

Apr 2025
||
(0)
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Manager

Relationship

Verity Solutions has great support through their TS team and our individual account manager. They...

Apr 2025
||
(0)
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Manager

Operations

Our original implementation with Verity Solutions was not great. The people were great, but the...

Apr 2025
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Manager

Culture, Relationship

Verity Solutions keeps all their promises. We get what they said we would get. All in all, they are...

Apr 2025
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(0)
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Manager

Relationship, Product

Verity Solutions' software is great, and they are always working to improve it. However, we still...

Apr 2025
||
(0)
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Manager

Culture, Value

Verity Solutions charges a flat rate instead of a per-claim rate. That flat rate ends up being a...

Apr 2025
||
(0)
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Manager

Loyalty

Verity 340B is very user-friendly. In the next year, we really should be done fixing all the kinks...

Apr 2025
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Manager

Relationship

Verity Solutions' financial team works just a little differently than what we have experienced with...

Apr 2025
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Analyst/Coordinator

Relationship

Verity Solutions does follow-up emails. Our account manager confirms when they complete a task, and...

Mar 2025
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Analyst/Coordinator

Product

There are limitations to certain things that the system is capable of doing. There are certain...

Mar 2025
||
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Analyst/Coordinator

Relationship

The vendor is not always up-to-date on the different manufacturer restriction policies. With the...

Mar 2025
||
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Analyst/Coordinator

Culture, Product

In terms of the vendor’s system for contract pharmacy, the product meets our needs at the moment....

Mar 2025
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Analyst/Coordinator

Culture, Relationship

When recommending the product, I would tell someone that if they make an important request, they...

Mar 2025
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(0)
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Analyst/Coordinator

Culture, Relationship

Not all third-party administrators tell us when there is an issue. Most of them wait for us to...

Mar 2025
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Analyst/Coordinator

Relationship

Even though some of my feedback has not been positive, I would still recommend the vendor....

Mar 2025
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Analyst/Coordinator

Operations

Currently, if there are any trainings or new system upgrades, they are just done at our recurring...

Mar 2025
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(0)
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VP/Other Executive

Product

With how things have been going with Verity 340B, there is definitely not a big sway to either stay...

Mar 2025
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(0)
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VP/Other Executive

Product

Our program is working well. We still really like the application itself. I find it useful, and I’m...

Mar 2025
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(0)
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VP/Other Executive

Culture, Loyalty, Relationship

We had a bit of a snafu with Verity Solutions where some of our plans had to change. We thought we...

Mar 2025
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VP/Other Executive

Culture

My satisfaction with Verity Solutions’ efforts to help me navigate drug manufacturer restrictions is...

Mar 2025
||
(0)
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VP/Other Executive

Culture

To help us with the contract pharmacy restrictions, the vendor could allow us to report on missed...

Mar 2025
||
(0)
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VP/Other Executive

Operations

We actually went through a 340B HRSA audit, and part of the audit was that at the end, the auditor...

Mar 2025
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VP/Other Executive

Relationship

We have an amazing representative with Verity Solutions. That representative has been very...

Mar 2025
||
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Analyst/Coordinator

Relationship

Our previous account representative was awesome and great. We were really concerned when we had...

Mar 2025
||
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Analyst/Coordinator

Culture, Value

We have restricted our contracts because they were broken out across multiple entities and...

Mar 2025
||
(0)
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Analyst/Coordinator

Product

The product is easy to use and requires minimal clicks. From my perspective, the biggest thing is...

Mar 2025
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

We got Verity 340B because we wanted to stay compliant and save money, and the vendor is doing...

Mar 2025
||
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Analyst/Coordinator

Loyalty, Relationship, Operations

Verity Solutions has worked pretty closely with us. If there is a solution that we need that isn't...

Mar 2025
||
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Analyst/Coordinator

Relationship, Product

We haven't had any issues with Verity Solutions. We have pretty much gotten everything we expected...

Mar 2025
||
(0)
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Analyst/Coordinator

Relationship, Product

With Verity 340B, we have transparency in the data that we can see. We struggled with our previous...

Mar 2025
||
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Analyst/Coordinator

Relationship

Any hiccups are usually little things with Verity 340B. We go to the vendor and ask for things in...

Mar 2025
||
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Analyst/Coordinator

Culture, Relationship

We have a really good Verity Solutions account representative. If there are new updates that we need...

Mar 2025
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Analyst/Coordinator

Value

There was a situation with Verity Solutions where we didn’t get any revenue, and fees were still...

Mar 2025
||
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Director

Product, Value

Where the vendor is lacking is reporting. The only area that the vendor could improve in helping us...

Mar 2025
||
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Director

Relationship

I want to highlight my amazing account management team. They are subject matter experts in the...

Mar 2025
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Director

Loyalty

The product is very user-friendly. One of the reasons why I love it in general is that I have worked...

Mar 2025
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Director

Relationship, Operations

There are some webinars out there that the vendor does. In addition, anytime I need anything, I...

Mar 2025
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Director

Culture, Relationship

My account managers are amazing and keep me happy with Verity Solutions. Verity Solutions actually...

Mar 2025
||
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Director

Product

Verity Solutions is very limited by their Medi-Span catalog. There are items that we can't currently...

Mar 2025
||
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Director

Loyalty, Relationship

I know where a lot of the downfalls are in Verity Solutions' systems, and those downfalls are things...

Mar 2025
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Director

Operations

When it comes to the vendor keeping their promises with implementations, they are fine. But there...

Mar 2025
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Manager

Culture, Product

I like how Verity 340B does split billing and how that all comes back to our wholesaler. The process...

Mar 2025
||
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Manager

Product

One MDC number is not flowing like I thought it would in Verity 340B. I don't know if that is from...

Mar 2025
||
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Analyst/Coordinator

Value

The fees are really high. With the fees being so high, it just seems like we are getting charged for...

Mar 2025
||
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Analyst/Coordinator

Relationship

I like my account manager. I know I can reach out to them, and they will answer my questions. If...

Mar 2025
||
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Analyst/Coordinator

Loyalty, Operations

Whether the solution is part of our long-term plans depends on who we ask. One of our C-suite people...

Mar 2025
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Analyst/Coordinator

Relationship

The vendor keeps their promises, but they can be delayed. I have an ongoing issue right now, and it...

Mar 2025
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Director

Relationship

I have had a few different account representatives with Verity Solutions, and they have all been...

Mar 2025
||
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Director

Culture, Relationship

I would tell someone asking about Verity Solutions that they are easy to work with, check all our...

Mar 2025
||
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Director

Loyalty

I am curious to see whether we will get the same kind of service, response, benefits, and outcomes...

Mar 2025
||
(0)
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Director

Relationship, Product

The reporting in Verity 340B could be better in the sense that the reports in other systems are a...

Mar 2025
||
(0)
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Director

Relationship

Verity Solutions is very quick to respond and keep on top of all the manufacturer restrictions. If I...

Mar 2025
||
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Director

Loyalty, Value

One of the big things that set Verity Solutions apart was that we had no ability to capture referral...

Mar 2025
||
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Analyst/Coordinator

Relationship

Verity Solutions never gets drug manufacturer restrictions right. I tell the vendor, and then I have...

Mar 2025
||
(0)
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Analyst/Coordinator

Product

Verity Solutions’ NPI system is tragic. We deal with a lot of locums, and in the Verity Solutions...

Mar 2025
||
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Analyst/Coordinator

Value

Verity Solutions provides the information to do referrals, but unfortunately, the vendor charges for...

Mar 2025
||
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VP/Other Executive

Operations

Verity Solutions certainly goes over the pieces for training, but the training is done on the job....

Mar 2025
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VP/Other Executive

Culture, Value

I like that Verity 340B works at an NDC level, and the vendor is easy to work with. Their software...

Mar 2025
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VP/Other Executive

Value

Verity Solutions' only downside is the fact that when we are using them as a contract pharmacy, we...

Mar 2025
||
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Director

Relationship, Product

Sometimes Verity Solutions is behind on drug manufacturer restrictions, and sometimes finding the...

Mar 2025
||
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Director

Operations

Training from Verity Solutions was rough. The reason it was rough was that they went through...

Mar 2025
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Director

Relationship, Value

Verity 340B always stays current because it is online. Integration with Verity 340B is good. Verity...

Mar 2025
||
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Manager

Loyalty

We decided to stay with Verity 340B when our contract renewal came up because of familiarity. We...

Mar 2025
||
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Manager

Relationship

Verity Solutions really hurt us when all the manufacturer restrictions were happening. It was really...

Mar 2025
||
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Manager

Relationship

I like that Verity 340B forever evolves. Verity Solutions really does listen to us. And there are...

Mar 2025
||
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VP/Other Executive

Operations

Verity 340B was easy to implement, and the implementation was critical because that was where we had...

Feb 2025
||
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VP/Other Executive

Culture

I don't know whether this issue is fully related to Verity Solutions, but with all the requirements...

Feb 2025
||
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VP/Other Executive

Culture, Product

Verity 340B is very straightforward. There are not a lot of hoops to jump through.

Feb 2025
||
(0)
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Manager

Value

I like the landing page on Verity 340B because it shows our WAC spending and our trends, and that is...

Feb 2025
||
(0)
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Manager

Loyalty

We recently transitioned to Verity 340B for mixed use. We settled on Verity 340B because it had some...

Feb 2025
||
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Manager

Product

In Verity 340B, we are still working through quite a few of the drug manufacturer restrictions. It...

Feb 2025
||
(0)
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Director

Operations, Product

Verity 340B is easy to use. We just had an audit, and it was really easy to pull the reports we...

Feb 2025
||
(0)
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Director

Operations, Value

Verity Solutions is very helpful, and they make sure that we are getting our total savings out of...

Feb 2025
||
(0)
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Director

Relationship

I am very satisfied with Verity Solutions' efforts in helping us navigate drug manufacturer...

Feb 2025
||
(0)
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Director

Operations, Product

Going into Verity 340B from a new employee standpoint, it would be very hard to manage. It is not as...

Feb 2025
||
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Analyst/Coordinator

Relationship

Our account manager is outstanding at proactively identifying charging issues that they commonly...

Feb 2025
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Manager

Culture, Relationship, Operations

The vendor is actually very easy to work with. For example, when we first went live with Verity...

Feb 2025
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Manager

Culture

We are sold on the solution, but it is not everything that it was presented to be. The vendor takes...

Feb 2025
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Manager

Culture, Loyalty, Value

The main reason we went with Verity Solutions was that they promised they could handle a centralized...

Feb 2025
||
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Analyst/Coordinator

Relationship, Operations

In the past, when we had some downtime, Verity Solutions let us know ahead of time that some...

Jan 2025
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Analyst/Coordinator

Product

It is easy to look at and navigate through our accumulations from our old EMR to our current one. We...

Jan 2025
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Analyst/Coordinator

Relationship

The response time for support from Verity Solutions is within the day and even within a couple of...

Jan 2025
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Analyst/Coordinator

Product

We create a lot of local NDCs, so we constantly have to pull reports to make sure multipliers and...

Jan 2025
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Analyst/Coordinator

Relationship

Verity Solutions keeps us updated. They send us emails every time they have an update about contract...

Jan 2025
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Analyst/Coordinator

Relationship

Verity Solutions offers so much integration. I always keep them updated with what we are doing, and...

Jan 2025
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Analyst/Coordinator

Product

Verity 340B delivers, and it is relatively user-friendly. However, there is one feature on a report...

Jan 2025
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Analyst/Coordinator

Relationship

I never call Verity Solutions’ help desk people on the telephone because I don't like the way that...

Jan 2025
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VP/Other Executive

Relationship

I haven't heard any complaints about Verity Solutions. We have a routine call with them, and that...

Jan 2025
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VP/Other Executive

Value

What I really like about Verity Solutions is that their data allows me to easily create an in-house...

Jan 2025
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(0)
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VP/Other Executive

Loyalty, Product

Ease of use was one of the primary selection criteria, and Verity 340B appeared easier to use than...

Jan 2025
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(0)
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Director

Product

The manipulation and things that we have to do with the data in the medication inventory management...

Jan 2025
||
(0)
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Manager

Product

Sometimes people have recommendations for upgrades, and the vendor works on those for a while....

Jan 2025
||
(0)
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Manager

Loyalty, Relationship

Verity Solutions used to have an ideas portal where users could submit suggestions, promote their...

Jan 2025
||
(0)
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Manager

Loyalty, Product

There are some details that are inconsistent from one feature to another across the different...

Jan 2025
||
(0)
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Manager

Loyalty, Relationship

If someone asked me about Verity 340B, I would say they have to know their core business and data...

Jan 2025
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Manager

Product

Verity Solutions does a pretty good job helping us navigate drug manufacturer restrictions. In the...

Jan 2025
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(0)
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Manager

Relationship

Things have been going alright with Verity Solutions. We had some hiccups in the last year, but we...

Jan 2025
||
(0)
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Analyst/Coordinator

Relationship

Having an account manager is what is keeping Verity Solutions in our organization. Our account...

Jan 2025
||
(0)
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Analyst/Coordinator

Relationship

My account manager is very proactive in making sure that we are getting all of our designations...

Jan 2025
||
(0)
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Analyst/Coordinator

Product

When it comes to integration, we are able to figure out what we need to get in the solution pretty well....

Jan 2025
||
(0)
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Analyst/Coordinator

Operations

We had to change implementation specialists, and there was a lot of backtracking that made the...

Jan 2025
||
(0)
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Analyst/Coordinator

Operations

This solution is not very user friendly without a ton of training, and it could definitely be a...

Jan 2025
||
(0)
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Manager

Product

The software in Verity 340B stays consistent. Verity Solutions does make changes as the program...

Nov 2024
||
(0)
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Director

Product

Verity Solutions rolled out the Verisave platform, which works well, and they have improved their...

Sep 2024
||
(0)
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Director

Relationship, Value

Verity 340B is a tough product to use, but only because the service that they are accommodating is...

Sep 2024
||
(0)
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Director

Relationship

Our customer service representative with Verity Solutions is very helpful, useful, and educational....

Sep 2024
||
(0)
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Director

Operations

I would tell others looking at Verity 340B that implementation was rough. Verity 340B is very easy...

Aug 2024
||
(0)
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Director

Relationship

The account management representative that I have had throughout the past year has been very poor. A...

Aug 2024
||
(0)
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Director

Culture

We terminated some contract pharmacies, and that happened right after the Change Healthcare debacle....

Aug 2024
||
(0)
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Director

Relationship, Operations

I have a close relationship with Verity Solutions, and there is someone who works there who is...

Aug 2024
||
(0)
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Director

Product, Value

Split billing with Verity 340B makes us look good, and it makes our lives easier. I don't have to...

Aug 2024
||
(0)
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Director

Operations

For our implementation of Verity 340B years ago, IT was a struggle at times, but most of that was on...

Aug 2024
||
(0)
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Director

Product

Because we are working with a certain other vendor, people think that the integration for Verity...

Aug 2024
||
(0)
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Director

Relationship

With some of the stuff that I have gotten into with Verity Solutions, I don’t think the people that...

Aug 2024
||
(0)
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Director

Relationship, Operations

Verity Solutions does a good job. I enjoy the quarterly business reviews, and the vendor is easily...

Aug 2024
||
(0)
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Analyst/Coordinator

Relationship

If one thing is ready to go, the system is updated. Verity Solutions doesn't wait for versions like...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

We have had some issues, but there has not been a problem with bringing in upper management...

Jul 2024
||
(0)
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Analyst/Coordinator

Loyalty

The change that the vendor needs to make is around the manufacturer restriction designation...

Jul 2024
||
(0)
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Director

Relationship

Verity Solutions' representatives are very responsive. Usually, someone reaches out within a couple...

Jul 2024
||
(0)
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Director

Product

Things are going really well with Verity 340B. I'm very happy with it. It is just simple to use. I...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

My account manager from Verity Solutions is awesome. However, they aren't able to solve my problems....

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

Verity 340B doesn't always catch things, and that leads to a lot of problems. We had a super...

Jun 2024
||
(0)
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Analyst/Coordinator

Loyalty, Product

The system has the data that we need. We have to go to one report and then check another report to...

Jun 2024
||
(0)
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Analyst/Coordinator

Product

Verity Solutions NPI system is terrible. It is the worst NPI system that I have ever worked with....

Jun 2024
||
(0)
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Analyst/Coordinator

Relationship

Verity Solutions doesn't have any control over drug manufacturer restrictions. We have to send our...

Jun 2024
||
(0)
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Director

Product

Verity 340B is really easy to use, and it suits our needs. It is very simple software to navigate,...

May 2024
||
(0)
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Director

Relationship

Verity Solutions’ customer service is very good. We get a regular update and account review from...

May 2024
||
(0)
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Director

Operations, Product

Some of Verity 340B’s initial screens for when we are getting used to it could be better if they...

May 2024
||
(0)
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Director

Loyalty, Product

With Verity 340B, sometimes we have to go in and fix our accumulator and add notes. It would be nice...

May 2024
||
(0)
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Director

Product

With Verity 340B, there seems to be a couple days' delay on our invoices when they come across, and...

May 2024
||
(0)
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Manager

Operations

Verity 340B is a pretty complex platform. There are a lot of things that we can do with it, and I...

May 2024
||
(0)
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Manager

Culture, Product

Overall, Verity Solutions does a great job managing our program. As contract pharmacy has taken the...

May 2024
||
(0)
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Manager

Loyalty, Relationship

I’m pretty satisfied with everybody that I have worked with at Verity Solutions. I have never spoken...

May 2024
||
(0)
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Manager

Value

Verity 340B is one of the least expensive solutions that we use, and we get the most money out of...

May 2024
||
(0)
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Manager

Product, Value

The biggest benefit of Verity 340B would be that we don't have to manually track our accumulations...

May 2024
||
(0)
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Manager

Product

I do wish that Verity 340B's reporting and analytics were a little better, but that comes with time....

May 2024
||
(0)
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Director

Culture, Relationship

In terms of transparency, it is sometimes hard to tell where Verity Solutions comes up with the...

May 2024
||
(0)
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Director

Operations

Verity Solutions doesn't have a training portal that I'm aware of. We can call them with issues and...

May 2024
||
(0)
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Director

Product

Some interface things and the ability to get the data to come across have been challenging, but that...

May 2024
||
(0)
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