Verity 340B Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Culture, Relationship

In terms of transparency, it is sometimes hard to tell where Verity Solutions comes up with the...

May 2024
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Director

Operations

Verity Solutions doesn't have a training portal that I'm aware of. We can call them with issues and...

May 2024
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Director

Product

Some interface things and the ability to get the data to come across have been challenging, but that...

May 2024
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VP/Other Executive

Culture

There are some things Verity Solutions could do, although their attorneys are not sure they should....

Apr 2024
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VP/Other Executive

Relationship

There is not much Verity Solutions can do to help us navigate drug manufacturer restrictions because...

Apr 2024
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VP/Other Executive

Loyalty, Value

Verity 340B is marginally more expensive than other products on the market, but we selected it years...

Apr 2024
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CFO

Loyalty, Value

The rates for Verity 340B have been very competitive, so we plan on staying. The price is the most...

Apr 2024
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Director

Relationship, Product

We have been really happy with Verity 340B. Verity Solutions does a good job of making sure they are...

Apr 2024
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Director

Product

Verity Solutions could help us more with the multipliers. We get a lot of errors that we have to...

Apr 2024
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VP/Other Executive

Culture, Product

We have implemented a direct replenishment process to help mitigate the contract pharmacy financial...

Apr 2024
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VP/Other Executive

Culture, Loyalty, Relationship

Things with Verity Solutions have been phenomenal. I am a very happy Verity Solutions customer. I...

Apr 2024
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VP/Other Executive

Culture, Product, Value

The only point that drives me crazy with Verity Solutions but seems to be an industry standard now...

Apr 2024
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VP/Other Executive

Culture, Relationship

Verity Solutions is really easy to work with in terms of helping us with our conversions. They are...

Apr 2024
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VP/Other Executive

Relationship, Product

At times, we have communication issues between Accredo and Verity Solutions. At the end of the day,...

Apr 2024
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VP/Other Executive

Product

I want the ability to mock up an order in Verity 340B to see how something would split. The pharmacy...

Apr 2024
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Director

Product

Verity 340B is missing certain types of alerts. Let's say there is an NDC I'm accumulating on, but...

Apr 2024
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Director

Value

The vendor avoids charging for every little thing. That is one of the things I like about them.

Apr 2024
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Director

Relationship

The vendor is okay with keeping promises. It is just a matter of time. If they promise something...

Apr 2024
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Director

Relationship

The vendor has great customer service. Even executives come in. We have a good relationship at the...

Apr 2024
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Director

Culture, Relationship

Things are going really well with Verity Solutions. We have had a couple of different customer...

Apr 2024
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Director

Value

From a high-level view, our switch to Verity Solutions made a huge difference in our potential 340B...

Apr 2024
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Director

Relationship, Product

Some of the system's reports aren't as clear and concise as I would like them to be. That has been a...

Apr 2024
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Director

Relationship

In terms of Verity Solutions' efforts to help us navigate drug manufacturer restrictions, the vendor...

Apr 2024
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Manager

Operations

Prior to our last implementation, I would absolutely have given Verity Solutions a perfect score...

Mar 2024
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Manager

Relationship

When the vendor's staff has had less than stellar service, Verity Solutions has taken the time to...

Mar 2024
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Manager

Relationship

Our account manager is very knowledgeable about their job, and they work hand in hand with us and...

Mar 2024
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Manager

Relationship

Realistically, there are limitations that our account manager has worked to help us escalate in...

Mar 2024
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Manager

Value

There are aspects of Verity 340B where there are opportunities for improvement, but there is no...

Mar 2024
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Manager

Product, Value

Personally, I would stick with Verity Solutions. Verity 340B is actually very easy to use. Some...

Mar 2024
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Manager

Product

For what Verity Solutions is able to do with the information we are able to give, I would rate their...

Mar 2024
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Manager

Relationship, Product

Anytime a function is down, we get email alerts immediately. We can customize the level of response...

Mar 2024
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Manager

Relationship, Product

I can see, looking back, many additions that have been wonderful quality-of-life improvements to our...

Mar 2024
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Manager

Relationship

Verity Solutions’ service is very proactive. Our account manager initiates a number of items that...

Mar 2024
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Manager

Value

I absolutely recommend Verity 340B. Just on our retail side, we are able to show a large amount in...

Mar 2024
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Manager

Relationship

We have contacts within Verity Solutions who can answer our questions, and they do everything that...

Mar 2024
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Manager

Operations, Product

One unique thing that we faced when implementing the system was that our previous solution had...

Mar 2024
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Director

Relationship

The past couple of account managers we have had over the past year have been really good. We have...

Mar 2024
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Manager

Relationship

Our old account manager has moved around the company, but I have access to them and our new account...

Mar 2024
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Manager

Relationship, Product

Through our quarterly reviews, we identify target medications or things we might order in the...

Mar 2024
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Manager

Relationship, Product

We have had issues with our data feed dropping, and several files get away from us every day. When...

Mar 2024
||
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Manager

Relationship

We have regular meetings with Verity Solutions to go over drug targets, and those meetings have been...

Mar 2024
||
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Manager

Operations

Part of our quarterly call includes training. If we need to have anybody trained, the vendor offers...

Mar 2024
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Manager

Product

Over the last year, Verity Solutions has updated some of their reporting and made it easier to get...

Mar 2024
||
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Manager

Product

Verity 340B doesn't speak back to the EMR. Information from the EMR flows to the system on...

Mar 2024
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Manager

Product

Verity 340B is easy to click through. Everything is easy to see and label, and it is easy to jump around....

Mar 2024
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Manager

Product

We have had some issues with biologics that are dispensed in units of activity and how things get...

Mar 2024
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Manager

Relationship

I generally send an email, and then the vendor creates a ticket or emails me back for clarification....

Mar 2024
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Manager

Relationship

For the most part, Verity Solutions is good when it comes to getting information from the...

Mar 2024
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Manager

Loyalty

We switched to Verity 340B because the split-billing product we had before Verity 340B was terrible....

Mar 2024
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Manager

Value

I have had some one-on-one meetings and have asked for some extra things, and the vendor has never...

Mar 2024
||
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Manager

Culture, Relationship

Verity Solutions is pretty up-to-date, and they come out with new products whether we want to...

Mar 2024
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VP/Other Executive

Relationship

By the time we came on with Verity 340B, there was almost a cookie cutter recipe for handling drug...

Mar 2024
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VP/Other Executive

Relationship, Product

I would love to see a bit of an upgrade in how the vendor handles referrals. We work with other...

Mar 2024
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VP/Other Executive

Relationship

We have an amazing representative from Verity Solutions. They are super responsive and friendly....

Mar 2024
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VP/Other Executive

Loyalty, Relationship

I was resistant to Verity Solutions for a while because I am not a fan of Express Scripts, the...

Mar 2024
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Director

Operations, Product

I like the fact that Verity 340B is pretty easy to use. We send in our order, and the vendor takes...

Mar 2024
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Director

Relationship

The vendor's representative is easy to work with. They try to make sure that we are happy and that...

Mar 2024
||
(0)
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Director

Product

I would recommend that Verity Solutions have someone on board who could make sure that their system...

Mar 2024
||
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Director

Loyalty

Verity 340B is probably the best tool that we have used. We have used different products over the...

Mar 2024
||
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Director

Relationship

Verity Solutions is one of my favorite vendors when it comes to support. They will give us anything...

Mar 2024
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Director

Relationship, Product

The vendor is falling short with integration and support for provider file management and audit...

Mar 2024
||
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Director

Relationship, Value

One hesitation I have is that Verity Solutions is owned by a pharmacy benefit manager. That feels...

Mar 2024
||
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Director

Relationship, Operations

Verity Solutions hasn't provided support in terms of how to navigate things. They have a couple of...

Mar 2024
||
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Director

Relationship, Product

We are a pretty complicated organization. That isn't the vendor's fault. It is tough to fully...

Mar 2024
||
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Director

Operations

Verity 340B had an easy implementation. It was very transparent, and the product is doing what it is...

Mar 2024
||
(0)
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Director

Relationship

We have regular conference calls with our account manager, and those go very well. The account...

Feb 2024
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Analyst/Coordinator

Operations

Verity Solutions has gotten better, but I don't know whether they are doing well in terms of...

Feb 2024
||
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Analyst/Coordinator

Product

The system is missing functionality related to the way we pull some patient information from the...

Feb 2024
||
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Analyst/Coordinator

Relationship, Product

We have requested custom reports, and the vendor has been really good at providing financial reports...

Feb 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

The technology hasn't really changed in the contact pharmacy piece. My understanding is that the...

Feb 2024
||
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Analyst/Coordinator

Relationship

When we reach out, the support people respond pretty quickly. If we have to escalate issues, the...

Feb 2024
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Analyst/Coordinator

Culture, Loyalty

I would buy Verity 340B again only because I know some contract pharmacy affiliations only go with...

Feb 2024
||
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Director

Value

We definitely get our money's worth out of Verity Solutions, and the system is easy to use for the...

Feb 2024
||
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Director

Relationship, Product

Verity Solutions needs to improve the way we work with multipliers. Multipliers are a big thing....

Feb 2024
||
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Manager

Relationship

Verity Solutions goes through customer feedback and makes improvements. They are constantly...

Feb 2024
||
(0)
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Manager

Relationship, Product

Verity 340B has an NDC that checks for our purchase history but also looks for the other generic...

Feb 2024
||
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Manager

Relationship

I can always email Verity Solutions and get a response right away. I can even call, and my account...

Feb 2024
||
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Manager

Relationship

Verity Solutions is pretty good at letting us know whether any new changes go into effect, and we...

Jan 2024
||
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VP/Other Executive

Culture

On the contract pharmacy side, Verity Solutions has a weird billing practice that I don't like or...

Jan 2024
||
(0)
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VP/Other Executive

Culture, Product

I like the way the accumulator works in Verity 340B. It is pretty simple. Most of the issues we have...

Jan 2024
||
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VP/Other Executive

Product

The product could do a better job of identifying the insurance companies as managed Medicaid. That...

Jan 2024
||
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Director

Relationship

Verity Solutions sends out emails periodically to let us know about different changes with drug...

Jan 2024
||
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Director

Relationship

We have an excellent account representative from Verity Solutions who is very good at responding to...

Jan 2024
||
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Director

Relationship

Verity Solutions is constantly making positive changes to their website, trying to increase the...

Jan 2024
||
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Director

Value

Thanks to Verity 340B, we have 340B savings in an auditable format.

Jan 2024
||
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Director

Product

The 340B area isn't new, but there are always going to be changes to it, and there will always be...

Jan 2024
||
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Director

Operations

Overall, the implementation was extremely poor with Verity Solutions. We signed a contract with them...

Jan 2024
||
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Director

Relationship

Verity Solutions does regular business reviews for us, but the data they send is not the data I...

Jan 2024
||
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Analyst/Coordinator

Relationship

The customer service from Verity Solutions is top notch. Anytime that I email my account manager,...

Jan 2024
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Analyst/Coordinator

Product

There are some reports that only our account manager can see that I would like to have visibility to...

Jan 2024
||
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Analyst/Coordinator

Relationship, Product

Verity Solutions is keeping up with industry standards. They have been improving their portal with...

Jan 2024
||
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Manager

Product, Value

The audit reporting and general reporting setups in Verity 340B have recently been improved to help...

Jan 2024
||
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Manager

Culture, Relationship

Over the last while, our contract pharmacy stuff has been getting hit by manufacturers. Verity...

Jan 2024
||
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Manager

Product

On the development side of Verity 340B, the reports could be improved if there were 340B, GPO, and...

Jan 2024
||
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Manager

Relationship

Things are going well with Verity 340B. Verity Solutions keeps updating Verity 340B because they can...

Jan 2024
||
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Director

Relationship, Product

Verity Solutions falls short when navigating drug manufacturer restrictions. There is not much help,...

Dec 2023
||
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Director

Product

Verity 340B is straightforward and tracks very well.

Dec 2023
||
(0)
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Director

Operations

The go-live for Verity 340B was very professionally done. Verity Solutions had a team that they...

Dec 2023
||
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Director

Product

We could get a bit more out of some of the reporting in Verity 340B. Everything is very cookie...

Dec 2023
||
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Director

Relationship

We have regular calls with Verity Solutions, and they keep us up-to-date on restrictions. Their...

Dec 2023
||
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Director

Product

The system does what it is supposed to do and meets all of our expectations.

Dec 2023
||
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Physician

Relationship

I don't hear a lot about Verity 340B from the vendor. In terms of ease of use for end users, Verity...

Dec 2023
||
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Physician

Culture

We have had a contract with the vendor for a long time, and they haven't increased our codes. The...

Dec 2023
||
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Physician

Operations

One area where Verity Solutions could improve would definitely be education. The vendor doesn't...

Dec 2023
||
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Physician

Loyalty

I don't know about any companies that it would be more beneficial to work with than Verity...

Dec 2023
||
(0)
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CEO/President

Relationship

Verity Solutions responds to our issues if we have any, and our higher-ups have calls with the...

Nov 2023
||
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CEO/President

Value

Verity 340B is generally expensive but is probably the best one of our products when it comes to...

Nov 2023
||
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CEO/President

Relationship

When we went into Verity Solutions’ product, they had strong customer service. Verity Solutions...

Nov 2023
||
(0)
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Analyst/Coordinator

Loyalty, Relationship, Operations

Everything is going great with the vendor. Nothing has changed. We have no complaints. We have had a...

Nov 2023
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Analyst/Coordinator

Relationship

Verity Solutions is great. Whenever I need help, I can always reach out via email, and they will...

Nov 2023
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Analyst/Coordinator

Relationship, Operations

Verity Solutions has this great thing where we can reach out to them with any suggestions. I know...

Nov 2023
||
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Analyst/Coordinator

Relationship

We are a small facility, so we constantly have to create local NDCs, maps, and compounds, and Verity...

Nov 2023
||
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Analyst/Coordinator

Relationship, Value

Verity Solutions does a hell of a job saving us a hell of a lot of money. They have excellent...

Nov 2023
||
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Analyst/Coordinator

Product

We did a recent upgrade, and if I could change anything, I would revert back to the original...

Nov 2023
||
(0)
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Analyst/Coordinator

Value

The VERISAVE functionality in Verity 340B is top notch. Every Verity Solutions customer needs to run...

Nov 2023
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Manager

Relationship

We have not been happy with our account manager; they have been hard to get ahold of. They are the...

Oct 2023
||
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Manager

Relationship

The vendor is good about sharing their vision. They hold monthly meetings to share that type of information....

Oct 2023
||
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Manager

Product

With Verity 340B, there are a lot of settings and configurations that we cannot see or manipulate....

Oct 2023
||
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Director

Relationship, Operations

With our previous vendor, we did some research, and we were less than happy with our experience in...

Oct 2023
||
(0)
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Director

Relationship

Verity Solutions has worked with us very well. We have worked with a few different analysts or...

Oct 2023
||
(0)
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Director

Culture, Value

We don't experience extra charges at all. We have the base package, and any additional resources and...

Oct 2023
||
(0)
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Director

Operations

The initial training was fabulous. For the ongoing training, the only thing that I would say is that...

Oct 2023
||
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Director

Relationship

We have had such success with Verity Solutions, and when we have issues or questions, we get very...

Oct 2023
||
(0)
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Director

Operations, Product

When we have new staff that we have to train, the product is very intuitive and easy for them to...

Oct 2023
||
(0)
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Director

Relationship

I haven't had to escalate anything to a high or executive level with Verity Solutions. I have been...

Oct 2023
||
(0)
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Director

Loyalty, Relationship

An outside organization recently became 340B eligible and was probed with some questions from their...

Oct 2023
||
(0)
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Director

Loyalty, Relationship

Verity Solutions continues to keep up with all of the changes and legislation or adjustments that...

Oct 2023
||
(0)
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Director

Relationship, Product

Verity 340B has performed really well for us, and I think it helps all of our teams that are...

Oct 2023
||
(0)
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Director

Culture

When we were getting our contract pharmacies added into the system before we went live, I was told...

Oct 2023
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(0)
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Director

Operations

Verity Solutions could have more training for account managers and the implementation team before...

Oct 2023
||
(0)
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Director

Product

The program itself is straightforward and easy to use. I get the information that I need.

Oct 2023
||
(0)
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VP/Other Executive

Operations

We had a pretty rocky implementation, but we were satisfied with Verity Solutions’ effort. The...

Sep 2023
||
(0)
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VP/Other Executive

Relationship, Operations

There is not much ongoing training from Verity Solutions. Once we gain experience, we don't need...

Sep 2023
||
(0)
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VP/Other Executive

Relationship

For the most part, when we need support, we can talk directly with our account manager. We haven't...

Sep 2023
||
(0)
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VP/Other Executive

Loyalty

Verity Solutions was number one in KLAS' rankings, and we had previous experience with the vendor....

Sep 2023
||
(0)
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VP/Other Executive

Loyalty

We would buy Verity 340B again. Although, if we were starting over again, we would do a complete...

Sep 2023
||
(0)
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Analyst/Coordinator

Operations, Product

There are a lot of things that aren't necessarily intuitive. That is how I would rate the ease of use....

Sep 2023
||
(0)
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Analyst/Coordinator

Relationship

We have a recurring call with Verity Solutions where we discuss any changes or new functionalities....

Sep 2023
||
(0)
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Analyst/Coordinator

Loyalty, Product

Only a bit of integration has to occur, but the system works well, and there is very little...

Sep 2023
||
(0)
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Analyst/Coordinator

Value

Anytime I ask for something that requires a data extract, for example, the vendor does not charge me...

Sep 2023
||
(0)
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Analyst/Coordinator

Relationship, Operations

If someone asked me for a reference on Verity 340B, I would tell them to ensure that they have...

Sep 2023
||
(0)
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Analyst/Coordinator

Product

The ability to approve manual pulls from the system prior to Verity 340B either adding or removing...

Sep 2023
||
(0)
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Manager

Loyalty, Relationship, Value

I have a pretty strong relationship with Verity Solutions because we have been with them for a long...

Sep 2023
||
(0)
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Manager

Relationship, Product

I want to see more feedback with more of a personal touch or response when I offer enhancements and...

Sep 2023
||
(0)
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Manager

Relationship

I'm not sure that I have any access to empowered people from the vendor. I haven't demanded access,...

Sep 2023
||
(0)
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Manager

Value

Verity 340B is a good value-to-expense proposition. The product is a good system all around. It...

Sep 2023
||
(0)
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Manager

Relationship

There are a lot of improvements I want in the solution. I would like the vendor to bring back the...

Sep 2023
||
(0)
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Manager

Relationship

The product is a web-based application, and there used to be a link on our portal to a site where we...

Sep 2023
||
(0)
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Manager

Relationship, Product

Verity 340B is incredibly user friendly. In working with some complex facilities that use Verity...

Sep 2023
||
(0)
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Manager

Relationship

Verity Solutions hires really good people, but sometimes, those good people move up, so new people...

Sep 2023
||
(0)
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 or  to see details.

Manager

Relationship

Verity Solutions is incredibly responsive to feedback. They also have a forum where we can make...

Sep 2023
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

Everything is going well with Verity Solutions. We have continued to progress with them in a...

Sep 2023
||
(0)
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Analyst/Coordinator

Culture

We have had a few small issues with Verity Solutions' contract pharmacy accounting option. That...

Sep 2023
||
(0)
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Director

Relationship

The nice thing about Verity Solutions is we have regular business reviews where we talk about stuff....

Sep 2023
||
(0)
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Director

Relationship, Product

Verity Solutions has been pretty good to work with. Their portal works. One of our pharmacists does...

Sep 2023
||
(0)
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Director

Loyalty

We chose to go with Verity Solutions because we didn't feel like we were getting the customer...

Sep 2023
||
(0)
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Director

Loyalty, Product

I use KLAS to evaluate different products on the market. In this case, I wanted to look at 340B...

Aug 2023
||
(0)
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Director

Relationship

Verity Solutions' software is as intuitive as 340B software can be. The reports are clear and...

Aug 2023
||
(0)
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Director

Product

There are no deficient areas within Verity 340B at this time. The accumulator utilizes a separate...

Aug 2023
||
(0)
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VP/Other Executive

Culture, Value

We felt like Verity Solutions had a better contract than our previous vendor. It was a lower cost...

Aug 2023
||
(0)
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VP/Other Executive

Operations

We had a short timeline for the Verity 340B implementation, but the person that implemented did a...

Aug 2023
||
(0)
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VP/Other Executive

Product

I like the way Verity 340B brings all the disparate information together in one place so that we can...

Aug 2023
||
(0)
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Director

Product, Value

I would have to be very nitpicky to suggest improvements for anything with Verity 340B. Verity 340B...

Jul 2023
||
(0)
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 or  to see details.

Director

Operations

Verity Solutions' implementation team is second to none. I was very impressed with them. We ran into...

Jul 2023
||
(0)
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Director

Loyalty, Product

When organizations look at their accumulations in the system, they look at them in quarters. It can...

Jul 2023
||
(0)
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Director

Relationship, Operations

Whenever I have questions or concerns, Verity Solutions always has a solution for me. We mostly...

Jul 2023
||
(0)
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Director

Loyalty

I chose Verity 340B because I did some Googling, and KLAS' website came up and named Verity 340B as...

Jul 2023
||
(0)
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Director

Relationship

Verity 340B seems to quietly do its job, and we like that. We also like that we have a specific...

Jul 2023
||
(0)
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Director

Operations, Product

We have had Verity 340B for quite some time, but we have had some significant difficulty getting the...

Jul 2023
||
(0)
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Director

Operations

Verity Solutions' training is really good, and they have resources available. They try to stay with...

Jul 2023
||
(0)
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Director

Product

The doctor referral functionality is not as robust as I would like it to be. We need more help with...

Jul 2023
||
(0)
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Director

Relationship

We like the responsiveness and knowledge of the customer support people. Even if they don't know the...

Jul 2023
||
(0)
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Director

Value

The pricing of Verity 340B isn’t very transparent because there are matching fees, claim fees, and...

Jul 2023
||
(0)
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 or  to see details.

Director

Relationship, Product

I like the Verity 340B portion of the system. That has really helped quite a bit. Verity Solutions...

Jul 2023
||
(0)
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Analyst/Coordinator

Operations, Product

There was an unfortunate change when we first went live with Verity 340B. We audit 100% of our...

Jun 2023
||
(0)
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Analyst/Coordinator

Product

I like my third-party administrators to operate on code. That way, human interaction goes away, and...

Jun 2023
||
(0)
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 or  to see details.

Analyst/Coordinator

Value

We have an issue with how Verity 340B displays our monthly fees. When the payment comes through, the...

Jun 2023
||
(0)
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Analyst/Coordinator

Product

Verity 340B does a weird thing with backing for claims that are reversed. If something has already...

Jun 2023
||
(0)
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Analyst/Coordinator

Value

I would let anyone thinking of going with Verity 340B know that they need to get used to not having...

Jun 2023
||
(0)
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VP/Other Executive

Relationship

We don't really have a lot of issues with Verity 340B. The vendor is very helpful and a good...

Jun 2023
||
(0)
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 or  to see details.

Director

Operations

Verity Solutions has not provided a lot of ongoing training.

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

Verity 340B is an IT solution. The vendor provides phenomenal service. However, anytime we add a...

Jun 2023
||
(0)
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 or  to see details.

Director

Operations

Verity Solutions was a well-oiled machine when we implemented the system.

Jun 2023
||
(0)
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 or  to see details.

Director

Relationship

What saves Verity Solutions is their great customer service. They are a bit more reactive than...

Jun 2023
||
(0)
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