Verity 340B Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Value
I don't think we would buy Verity 340B again. It requires a lot of maintenance to keep Verity 340B...
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Relationship
We have had a hard time getting Verity Solutions to fix problems. Receiving a resolution can take...
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Operations
Verity Solutions offers training, and they help us do what we are supposed to do. Verity Solutions...
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Loyalty, Value
We couldn't function without Verity 340B. We would definitely need to have something to take its...
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Product
Verity Solutions could improve by keeping up with the different NDCs and the different crosswalks...
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Operations
I don't recall having any on-site training from Verity Solutions, but if we did, it would be great,...
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Relationship
I have regularly scheduled calls with our representative at Verity Solutions. That is great. Our...
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Relationship, Value
When the COVID-19 pandemic started, everything was shut down, and things were bad. Verity Solutions...
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Loyalty
We signed on with Talyst years ago, and then they became Verity Solutions. Verity Solutions is way...
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Product
Verity Solutions has done a very nice job with upgrades. In terms of new technology, almost every...
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Product
Verity 340B is pretty well integrated. It is not as complicated as other systems to use; it is a...
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Relationship
We use Verity Solutions’ new help center, and we also have a regular call with them to help ensure...
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Value
Verity Solutions is pretty straightforward for us, and the product is a good price point for our...
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Relationship
We only have minimal issues with Verity Solutions, and we discuss them on a regular basis. To get to...
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Culture, Loyalty, Relationship
When all the manufacturers' restrictions were first coming out, they came out frequently and were...
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Value
We did a comparison of multiple third-party administrators, and Verity Solutions was very reasonable...
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Loyalty, Relationship, Value
Overall, from start to finish, I am confident in the data from Verity Solutions. I trust their...
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Product
Verity Solutions' portal is very user-friendly and intuitive. Users don't have to be in IT or be...
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Relationship
We love Verity Solutions. They are consistent, and our account manager takes notes if there is...
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Relationship
Overall, I feel confident in Verity Solutions' personnel, the account managers, and the leadership...
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Value
From a Verity 340B standpoint, so much is automated. A report leaves us and goes to the vendor, and...
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Product
Because of our facility type, we have orphan status exclusions. Navigating what drugs have orphan...
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Relationship
Verity Solutions does a good job of offering customer support. If there are files that fail to...
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Product
There are a lot of 340B solutions in the market. While I am comfortable with Verity Solutions and...
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Loyalty
Our 340B eligibility is probably going to end. Additionally, most of Verity Solutions’ stuff is...
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Relationship
We have had an account with Verity Solutions for forever, and our account is relatively simple. A...
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Operations
Verity Solutions always offers training. Verity 340B is easy enough.
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Relationship, Operations
Our account manager has been really good at doing the onboarding for my Verity 340B stuff. And...
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Value
We have definitely received our money's worth with Verity 340B. It works like Verity Solutions says...
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Product
There are a couple of things in Verity 340B that could potentially be changed. There could just be...
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Product
Verity 340B pulls in data from our EHR and also from our wholesalers and matches that data up to the...
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Relationship, Value
We have gotten a lot of benefits from Verity 340B, and we continue to get more. Verity Solutions is...
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Product
We have new users come on board who don't do this day in and day out, so Verity 340B is definitely...
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Loyalty, Relationship, Product
We have almost everything active in our plan. There are some features in Verity 340B that we have...
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Culture
The pitch that was given for the product was that it was fully automated. In the infancy of the...
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Relationship
The people I work with at Verity Solutions are very much able to escalate things to higher levels,...
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Relationship
The account managers at Verity Solutions are absolutely the driving force behind the success we have...
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Loyalty, Relationship
Verity Solutions has a crowdsourced queue for ideas and upgrades. One of the things that got put in...
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Relationship, Product
I think Verity 340B is fantastic. I very much appreciate the platform. It has a lot of advantages in...
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Relationship, Operations
Verity Solutions' new help center resource is very helpful. The update to their resource center has...
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Relationship
Verity Solutions always provides very responsive customer service. They work hard to resolve any...
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Relationship, Product
Everything has been good lately. Verity 340B works easily with our EMR and wholesaler systems. What...
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Operations
Integrating Verity 340B with our EMR was practically impossible. It took forever to get Verity...
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Product
Upgrades are better now than they were initially. There are several things that Verity Solutions...
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Loyalty
Verity Solutions is not part of our long-term plans. We have a couple of other vendors we work with,...
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Operations
The problem isn't the Verity 340B product itself; the problem is the people at Verity Solutions not...
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Product
Verity 340B is better now with drug manufacturer restrictions than they were before. It used to be...
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Operations
I would not recommend Verity 340B. One thing I would tell others looking at Verity 340B is that we...
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Relationship, Operations
Currently, the training is better than it used to be because we have a new account manager at Verity...
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Operations
Verity 340B’s implementation was not good. We had a lot of problems getting everything set up so...
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Relationship
Verity Solutions’ customer support is great. The support people address our concerns and are very...
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Culture
I have been able to negotiate some of the terms for some of our new rollouts, and Verity Solutions...
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Operations
Our experience has really varied with Verity Solutions’ implementation team. I have had to reach out...
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Product
There are some major improvements that Verity Solutions could make that would be really helpful for...
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Product
I asked Verity Solutions recently about new functionalities that are being rolled out, and there is...
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Relationship
Verity Solutions could be more proactive. The account managers don’t warn us about issues until they...
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Relationship, Product
Verity Solutions has made lots of improvements while we have had Verity 340B. They have rolled out a...
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Product
Verity 340B has 340B ESP reporting data that we can pull, and that is helpful when submitting...
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Relationship
Verity Solutions has great support through their TS team and our individual account manager. They...
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Operations
Our original implementation with Verity Solutions was not great. The people were great, but the...
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Culture, Relationship
Verity Solutions keeps all their promises. We get what they said we would get. All in all, they are...
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Relationship, Product
Verity Solutions' software is great, and they are always working to improve it. However, we still...
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Culture, Value
Verity Solutions charges a flat rate instead of a per-claim rate. That flat rate ends up being a...
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Loyalty
Verity 340B is very user-friendly. In the next year, we really should be done fixing all the kinks...
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Relationship
Verity Solutions' financial team works just a little differently than what we have experienced with...
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Relationship
Verity Solutions does follow-up emails. Our account manager confirms when they complete a task, and...
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Product
There are limitations to certain things that the system is capable of doing. There are certain...
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Relationship
The vendor is not always up-to-date on the different manufacturer restriction policies. With the...
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Culture, Product
In terms of the vendor’s system for contract pharmacy, the product meets our needs at the moment....
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Culture, Relationship
When recommending the product, I would tell someone that if they make an important request, they...
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Culture, Relationship
Not all third-party administrators tell us when there is an issue. Most of them wait for us to...
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Relationship
Even though some of my feedback has not been positive, I would still recommend the vendor....
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Operations
Currently, if there are any trainings or new system upgrades, they are just done at our recurring...
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Product
With how things have been going with Verity 340B, there is definitely not a big sway to either stay...
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Product
Our program is working well. We still really like the application itself. I find it useful, and I’m...
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Culture, Loyalty, Relationship
We had a bit of a snafu with Verity Solutions where some of our plans had to change. We thought we...
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Culture
My satisfaction with Verity Solutions’ efforts to help me navigate drug manufacturer restrictions is...
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Culture
To help us with the contract pharmacy restrictions, the vendor could allow us to report on missed...
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Operations
We actually went through a 340B HRSA audit, and part of the audit was that at the end, the auditor...
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Relationship
We have an amazing representative with Verity Solutions. That representative has been very...
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Relationship
Our previous account representative was awesome and great. We were really concerned when we had...
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Culture, Value
We have restricted our contracts because they were broken out across multiple entities and...
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Product
The product is easy to use and requires minimal clicks. From my perspective, the biggest thing is...
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Loyalty, Relationship
We got Verity 340B because we wanted to stay compliant and save money, and the vendor is doing...
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Loyalty, Relationship, Operations
Verity Solutions has worked pretty closely with us. If there is a solution that we need that isn't...
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Relationship, Product
We haven't had any issues with Verity Solutions. We have pretty much gotten everything we expected...
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Relationship, Product
With Verity 340B, we have transparency in the data that we can see. We struggled with our previous...
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Relationship
Any hiccups are usually little things with Verity 340B. We go to the vendor and ask for things in...
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Culture, Relationship
We have a really good Verity Solutions account representative. If there are new updates that we need...
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Value
There was a situation with Verity Solutions where we didn’t get any revenue, and fees were still...
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Product, Value
Where the vendor is lacking is reporting. The only area that the vendor could improve in helping us...
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Relationship
I want to highlight my amazing account management team. They are subject matter experts in the...
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Loyalty
The product is very user-friendly. One of the reasons why I love it in general is that I have worked...
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Relationship, Operations
There are some webinars out there that the vendor does. In addition, anytime I need anything, I...
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Culture, Relationship
My account managers are amazing and keep me happy with Verity Solutions. Verity Solutions actually...
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Product
Verity Solutions is very limited by their Medi-Span catalog. There are items that we can't currently...
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Loyalty, Relationship
I know where a lot of the downfalls are in Verity Solutions' systems, and those downfalls are things...
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Operations
When it comes to the vendor keeping their promises with implementations, they are fine. But there...
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Culture, Product
I like how Verity 340B does split billing and how that all comes back to our wholesaler. The process...
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Product
One MDC number is not flowing like I thought it would in Verity 340B. I don't know if that is from...
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Value
The fees are really high. With the fees being so high, it just seems like we are getting charged for...
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Relationship
I like my account manager. I know I can reach out to them, and they will answer my questions. If...
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Loyalty, Operations
Whether the solution is part of our long-term plans depends on who we ask. One of our C-suite people...
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Relationship
The vendor keeps their promises, but they can be delayed. I have an ongoing issue right now, and it...
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Relationship
I have had a few different account representatives with Verity Solutions, and they have all been...
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Culture, Relationship
I would tell someone asking about Verity Solutions that they are easy to work with, check all our...
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Loyalty
I am curious to see whether we will get the same kind of service, response, benefits, and outcomes...
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Relationship, Product
The reporting in Verity 340B could be better in the sense that the reports in other systems are a...
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Relationship
Verity Solutions is very quick to respond and keep on top of all the manufacturer restrictions. If I...
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Loyalty, Value
One of the big things that set Verity Solutions apart was that we had no ability to capture referral...
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Relationship
Verity Solutions never gets drug manufacturer restrictions right. I tell the vendor, and then I have...
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Product
Verity Solutions’ NPI system is tragic. We deal with a lot of locums, and in the Verity Solutions...
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Value
Verity Solutions provides the information to do referrals, but unfortunately, the vendor charges for...
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Operations
Verity Solutions certainly goes over the pieces for training, but the training is done on the job....
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Culture, Value
I like that Verity 340B works at an NDC level, and the vendor is easy to work with. Their software...
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Value
Verity Solutions' only downside is the fact that when we are using them as a contract pharmacy, we...
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Relationship, Product
Sometimes Verity Solutions is behind on drug manufacturer restrictions, and sometimes finding the...
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Operations
Training from Verity Solutions was rough. The reason it was rough was that they went through...
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Relationship, Value
Verity 340B always stays current because it is online. Integration with Verity 340B is good. Verity...
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Loyalty
We decided to stay with Verity 340B when our contract renewal came up because of familiarity. We...
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Relationship
Verity Solutions really hurt us when all the manufacturer restrictions were happening. It was really...
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Relationship
I like that Verity 340B forever evolves. Verity Solutions really does listen to us. And there are...
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Operations
Verity 340B was easy to implement, and the implementation was critical because that was where we had...
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Culture
I don't know whether this issue is fully related to Verity Solutions, but with all the requirements...
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Culture, Product
Verity 340B is very straightforward. There are not a lot of hoops to jump through.
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Value
I like the landing page on Verity 340B because it shows our WAC spending and our trends, and that is...
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Loyalty
We recently transitioned to Verity 340B for mixed use. We settled on Verity 340B because it had some...
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Product
In Verity 340B, we are still working through quite a few of the drug manufacturer restrictions. It...
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Operations, Product
Verity 340B is easy to use. We just had an audit, and it was really easy to pull the reports we...
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Operations, Value
Verity Solutions is very helpful, and they make sure that we are getting our total savings out of...
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Relationship
I am very satisfied with Verity Solutions' efforts in helping us navigate drug manufacturer...
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Operations, Product
Going into Verity 340B from a new employee standpoint, it would be very hard to manage. It is not as...
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Relationship
Our account manager is outstanding at proactively identifying charging issues that they commonly...
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Culture, Relationship, Operations
The vendor is actually very easy to work with. For example, when we first went live with Verity...
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Culture
We are sold on the solution, but it is not everything that it was presented to be. The vendor takes...
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Culture, Loyalty, Value
The main reason we went with Verity Solutions was that they promised they could handle a centralized...
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Relationship, Operations
In the past, when we had some downtime, Verity Solutions let us know ahead of time that some...
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Product
It is easy to look at and navigate through our accumulations from our old EMR to our current one. We...
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Relationship
The response time for support from Verity Solutions is within the day and even within a couple of...
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Product
We create a lot of local NDCs, so we constantly have to pull reports to make sure multipliers and...
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Relationship
Verity Solutions keeps us updated. They send us emails every time they have an update about contract...
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Relationship
Verity Solutions offers so much integration. I always keep them updated with what we are doing, and...
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Product
Verity 340B delivers, and it is relatively user-friendly. However, there is one feature on a report...
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Relationship
I never call Verity Solutions’ help desk people on the telephone because I don't like the way that...
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Relationship
I haven't heard any complaints about Verity Solutions. We have a routine call with them, and that...
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Value
What I really like about Verity Solutions is that their data allows me to easily create an in-house...
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Loyalty, Product
Ease of use was one of the primary selection criteria, and Verity 340B appeared easier to use than...
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Product
The manipulation and things that we have to do with the data in the medication inventory management...
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Product
Sometimes people have recommendations for upgrades, and the vendor works on those for a while....
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Loyalty, Relationship
Verity Solutions used to have an ideas portal where users could submit suggestions, promote their...
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Loyalty, Product
There are some details that are inconsistent from one feature to another across the different...
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Loyalty, Relationship
If someone asked me about Verity 340B, I would say they have to know their core business and data...
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Product
Verity Solutions does a pretty good job helping us navigate drug manufacturer restrictions. In the...
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Relationship
Things have been going alright with Verity Solutions. We had some hiccups in the last year, but we...
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Relationship
Having an account manager is what is keeping Verity Solutions in our organization. Our account...
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Relationship
My account manager is very proactive in making sure that we are getting all of our designations...
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Product
When it comes to integration, we are able to figure out what we need to get in the solution pretty well....
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Operations
We had to change implementation specialists, and there was a lot of backtracking that made the...
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Operations
This solution is not very user friendly without a ton of training, and it could definitely be a...
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Product
The software in Verity 340B stays consistent. Verity Solutions does make changes as the program...
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Product
Verity Solutions rolled out the Verisave platform, which works well, and they have improved their...
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Relationship, Value
Verity 340B is a tough product to use, but only because the service that they are accommodating is...
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Relationship
Our customer service representative with Verity Solutions is very helpful, useful, and educational....
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Operations
I would tell others looking at Verity 340B that implementation was rough. Verity 340B is very easy...
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Relationship
The account management representative that I have had throughout the past year has been very poor. A...
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Culture
We terminated some contract pharmacies, and that happened right after the Change Healthcare debacle....
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Relationship, Operations
I have a close relationship with Verity Solutions, and there is someone who works there who is...
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Product, Value
Split billing with Verity 340B makes us look good, and it makes our lives easier. I don't have to...
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Operations
For our implementation of Verity 340B years ago, IT was a struggle at times, but most of that was on...
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Product
Because we are working with a certain other vendor, people think that the integration for Verity...
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Relationship
With some of the stuff that I have gotten into with Verity Solutions, I don’t think the people that...
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Relationship, Operations
Verity Solutions does a good job. I enjoy the quarterly business reviews, and the vendor is easily...
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Relationship
If one thing is ready to go, the system is updated. Verity Solutions doesn't wait for versions like...
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Relationship, Product
We have had some issues, but there has not been a problem with bringing in upper management...
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Loyalty
The change that the vendor needs to make is around the manufacturer restriction designation...
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Relationship
Verity Solutions' representatives are very responsive. Usually, someone reaches out within a couple...
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Product
Things are going really well with Verity 340B. I'm very happy with it. It is just simple to use. I...
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Relationship
My account manager from Verity Solutions is awesome. However, they aren't able to solve my problems....
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Relationship
Verity 340B doesn't always catch things, and that leads to a lot of problems. We had a super...
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Loyalty, Product
The system has the data that we need. We have to go to one report and then check another report to...
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Product
Verity Solutions NPI system is terrible. It is the worst NPI system that I have ever worked with....
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Relationship
Verity Solutions doesn't have any control over drug manufacturer restrictions. We have to send our...
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Product
Verity 340B is really easy to use, and it suits our needs. It is very simple software to navigate,...
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Relationship
Verity Solutions’ customer service is very good. We get a regular update and account review from...
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Operations, Product
Some of Verity 340B’s initial screens for when we are getting used to it could be better if they...
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Loyalty, Product
With Verity 340B, sometimes we have to go in and fix our accumulator and add notes. It would be nice...
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Product
With Verity 340B, there seems to be a couple days' delay on our invoices when they come across, and...
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Operations
Verity 340B is a pretty complex platform. There are a lot of things that we can do with it, and I...
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Culture, Product
Overall, Verity Solutions does a great job managing our program. As contract pharmacy has taken the...
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Loyalty, Relationship
I’m pretty satisfied with everybody that I have worked with at Verity Solutions. I have never spoken...
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Value
Verity 340B is one of the least expensive solutions that we use, and we get the most money out of...
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Product, Value
The biggest benefit of Verity 340B would be that we don't have to manually track our accumulations...
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Product
I do wish that Verity 340B's reporting and analytics were a little better, but that comes with time....
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