Cybersecurity Is Critical in Today's Environment
Verity 340B
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Manager
The new web-based product is much more user friendly than the older versions were, and it has pretty...
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Manager
We have a partnership with the vendor as we should. That is negotiation. Two parties sit down, and...
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Manager
To be fully transparent, our time with Verity Solutions has been very rough. We have tried to be...
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Manager
The vendor required us to go through an onerous, horrible procedure. It was an incredible amount of...
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Manager
We recently had a meeting with a vendor representative, and they said they have learned a lot from...
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Manager
I have a list of changes I would like to see. We have regular meetings with our vendor...
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Director
Verity Solutions doesn't nickel-and-dime us. Sometimes, we will stumble over something in the...
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Director
There were gaps in Verity Solutions' training. They forgot to train us on several things, and that...
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Director
We are well past our installation glitches with Verity 340B. When new technology comes in, we still...
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Director
The solution does a very good job of meeting our needs. The gaps that we find in it are minimal. One...
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Director
Verity 340B is very good at doing what it is supposed to do. I don't know what sort of new...
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Director
I had a call with one of the vendor's executives where I outlined my disappointment about a piece of...
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Director
The service from Verity Solutions is pretty good for the 340B product. The vendor has a person that...
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Director
The ongoing training that we get from Verity Solutions for their 340B product is great. The vendor...
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Director
I am a little bit hesitant about whether Verity 340B will be able to complete an audit for us. I am...
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Manager
I don’t think there have been any demonstrable changes within the program and how it functions....
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Manager
Our account manager is very good. We have had a steady relationship with them, and they are very...
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Manager
Currently, Verity 340B is pretty good. Recently, we had one of our output files bounce to Verity...
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Manager
I have been with Verity Solutions since the system was a desktop application. The conversion to...
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Manager
I have not called the vendor’s support team in several years because I didn’t have a good experience...
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Director
When I look at suspect matches in the solution, everything is available to me. It is pretty easy to...
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Director
We are in a really complex environment when it comes to the solution, and the solution is complex...
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Director
Verity Solutions was really productive early on in our conversations with our sales representative....
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Director
During our RFP, Verity Solutions was the only vendor to put together a specific presentation for our...
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Director
Our experience with Verity Solutions has been very good. They have been supportive, and they helped...
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Director
We would like to have a detailed training curriculum that could be reviewed in advance so that...
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Director
Our EMR's integration with Verity 340B was seamless. Verity Solutions' representative spoke with our...
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Analyst/Coordinator
I would buy Verity 340B again. So far, it seems to be more on top of things than the other 340B...
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Analyst/Coordinator
Verity Solutions has kept all of their promises. As long as we have voiced our concerns, the vendor...
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Analyst/Coordinator
Verity 340B has some learning curves that were a bit tough. There are a lot of different functions...
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Analyst/Coordinator
Our initial training was a little tough. I don't know whether that was because of our account...
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Analyst/Coordinator
The vendor's new technology is definitely better. Verity Solutions is giving us more tools, but that...
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Analyst/Coordinator
I hope that our overall satisfaction will go up in a year. It is lower right now because of some...
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Director
Verity 340B has been rather complicated and a lot more tedious than our retail operations. It is...
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Analyst/Coordinator
Verity 340B has been pretty good so far. As far as its interface and software go, it is all up to...
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Analyst/Coordinator
We had some issues with our analyst from Verity Solutions, so we reached out to their leadership....
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Analyst/Coordinator
We received slow responses from our analyst for a while. There were some things that we needed to...
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Director
We deal with a third party for support; we never deal directly with Verity Solutions. Every week,...
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Director
The training from Verity Solutions is not that great because I need a third-party company to come in...
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Director
Verity 340B is really complicated. It just seems like since Verity Solutions is a 340B company that...
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Director
We get our money’s worth with this system because I don’t think we pay Verity Solutions very much...
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Director
On the contract pharmacy side, the reporting could use some work. The numbers and how they came to...
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Director
We have a regular meeting to go over our statistics and any problems we are having. The vendor's...
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Director
The code for interfaces with Verity 340B is a continual learning process. When we make one change to...
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Director
We have no intentions of switching away from Verity 340B. We previously had a different system that...
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Director
I don't know that I have ever experienced a situation where the vendor couldn't hold up their end of...
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Director
Verity Solutions has services they can provide that they would charge for, but we never get charged...
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Director
The upgrades that the vendor has implemented haven't seemed to have a big impact. The vendor makes...
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Director
I don't remember the last time I had to call Verity Solutions. I don't seem to have any problems....
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Director
For the most part, things are going well with Verity 340B. Every system has its hiccups and...
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Director
We have had many performance issues with Verity 340B. When we call Verity Solutions about the...
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Director
We encounter many bugs with updates. I find the bugs and report them to Verity Solutions, but I am...
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Director
Verity 340B is not meeting our expectations, and therefore, we are looking for a new 340B system....
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Manager
The vendor keeps up with all the invoicing. I can reach out if I have problems, and they try to fix...
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Manager
I am pleased with the service that we have received from Verity Solutions. Their service keeps...
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Manager
Verity Solutions continually does upgrades. They listen to what their facilities have to say, and...
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Manager
Verity 340B is a lot easier to use than it used to be. Verity Solutions has made huge improvements...
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Manager
Verity 340B is much better than our last system was. It is a web-based platform that we can use from...
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Manager
There is one thing that could really be improved. Verity Solutions uses First Databank as their...
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Manager
Verity Solutions has made a lot of progress recently with our 340B audits and how we can prepare for...
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Manager
We, fortunately, haven’t had too many problems, but Verity Solutions has been able to resolve...
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Manager
When we did our implementation, I think Verity Solutions tried as much as possible to provide us the...
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Manager
We have been very satisfied with Verity Solutions. They have been very helpful to us. When we have...
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Manager
Ordering from Verity 340B is very straightforward. It is easy to compare the suspect list. I am...
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Manager
It is difficult to match up audits with patients in Verity 340B. The problem is that the system only...
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CFO
Verity 340B is a great system in terms of cost. I compared the prices of a lot of systems, and...
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CFO
Verity 340B is easy to use and very straightforward. I wish that it had better integration with our...
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VP/Other Executive
We have worked with Verity Solutions for a couple of years. We only tried a couple of partners...
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VP/Other Executive
When the implementation started, I found out that the implementation was actually new to Verity...
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VP/Other Executive
The implementation of Verity 340B took a long time. The implementation person never finished...
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VP/Other Executive
Our pharmacies were active in a certain database and asked why we weren't going active. I asked...
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VP/Other Executive
It was difficult to audit Verity 340B because at first, there wasn't even a number that we could...
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VP/Other Executive
Verity Solutions decided to let the pharmacies do name brands on the captures. Every claim, generic...
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VP/Other Executive
We had a number of great account representatives from Verity Solutions, but as they sent problems up...
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VP/Other Executive
In the Verity Solutions sales process, they did anything to make the sale, and then the...
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VP/Other Executive
We are stretched so thin. We didn't have the time to devote to a system that was not user friendly....
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Manager
Some days, the product's functionality is good, but some days it is bad. Verity Solutions doesn't...
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Manager
I wish that Verity Solutions would add in certain things to the solution that we needed, like...
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Manager
If we have questions that need to be directed to the pharmacy, a lot of the third-party...
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Manager
The vendor's financial information is not available on a claims-level basis the way that it should...
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Manager
As far as the solution's upgrades go, nothing has really changed. Everything is still the same....
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Manager
Our implementation was rough because we had to try to get information from Verity Solutions. We...
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Manager
Verity Solutions offers monthly training, and that training is good. We have regular meetings with...
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Manager
It has been difficult to use Verity 340B with our EHR. Our EHR has certain aspects that we can...
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Manager
The vendor's account managers have really great response times. They answer our questions and are...
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Manager
The only executive involvement that I have seen from Verity Solutions has been from my account...
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Director
Verity Solutions gave us a representative that we can contact any time. We have a regular call with...
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Director
So far, Verity Solutions has kept all their promises. Overall, we have had a pretty good experience...
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Director
We haven’t had much involvement from the Verity Solutions executives outside of the implementation....
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Director
I wish Verity Solutions’ initial training were a little more in depth. We have had to learn some...
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Manager
Verity Solutions’ major strength would be their openness to regular and critical criticism or...
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Manager
We have had probably four or five representatives in the last few years. That may not be Verity...
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Analyst/Coordinator
Verity Solutions provides a lot of transparency. With our last vendor, there was a lot of data that...
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Analyst/Coordinator
We are having issues with our contract pharmacy, and there wasn’t enough transparency on the current...
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Analyst/Coordinator
There is a lot of information that has to be exported from Verity Solutions’ portal. We can’t just...
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Analyst/Coordinator
Verity Solutions has a portal where we can give them ideas, and that is very helpful. It is really...
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Analyst/Coordinator
The reporting feature is really difficult and a little clunky. I can't get automatic reports. I...
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Analyst/Coordinator
I like Verity 340B's front dashboard page, which shows our savings and NDC things. The front page is...
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Analyst/Coordinator
We are forced to use Verity 340B because we work with a contract pharmacy that uses it. We have...
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Director
When Verity Solutions upgrades the system, we don't even know about that a lot of the time. I don't...
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Director
Verity Solutions tries to promote some training sessions via emails to us. The tutorials are nice...
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Director
Verity Solutions' support is pretty good. The support isn't really proactive, but that isn't a bad...
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Director
We get our money's worth. If we knew the functionality of Verity 340B a little better, we could...
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Director
I wouldn't buy Verity 340B again. I would probably buy another solution that was much more robust....
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Director
Verity Solutions' web-based program is very user friendly and easy to use. Verity 340B integrates...
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Director
Verity Solutions is quick to help get new people set up in the system, and they offer guidance. They...
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Director
Verity Solutions is always willing to help. If there is something that we are not understanding, it...
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Director
The 340B world is constantly changing, and Verity Solutions has been right on top of those changes....
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Manager
The vendor was pretty responsive during the implementation process. We have frequent calls with the...
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Director
Verity Solutions has always been reliable and intuitive in their work. Verity 340B is a pretty...
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Director
I normally just deal with one representative. That person helps me when I have questions, and I have...
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Director
We always think that we can get a deal that is a little better, but we are getting pretty good value...
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Director
My patients are getting good services, so the program is working, but I am not bringing in as much...
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Director
I don't know whether the vendor has kept their promises. My new representative has been good, but...
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Director
The training from Verity Solutions was difficult. The trainer wasn't a good trainer. That person was...
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Director
The sales pitch from Verity Solutions was good, but what they told me was not what happened. The...
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Manager
Things with Verity Solutions have improved a little bit. The only thing that I am disappointed in is...
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Manager
We selected Verity Solutions because they seemed to have the best options for us and the best...
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Manager
Verity Solutions has not done anything outstanding regarding all of the new regulations with 340B,...
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Director
We have been very happy with Verity Solutions. They have been very helpful for us as a long-term...
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Director
It took me a little while just to learn where things were in the platform. Since we figured things...
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Director
The vendor's customer service and communication have been really good. Verity Solutions is the only...
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Director
We have been very happy with Verity Solutions. We started using Verity 340B several years ago, and...
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Director
The person that was assigned to our account was working from home, and we could hear dogs barking in...
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Director
We don't need frequent upgrades. The system is fine. There are monthly updates, but we don't have to...
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Director
There is something that would improve my experience with Verity Solutions. We ordered the system...
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Analyst/Coordinator
The vendor has been very receptive to constructive criticism. They want to know where they can...
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Analyst/Coordinator
We never really got training. I definitely feel like that is an area where the vendor could improve....
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Analyst/Coordinator
The vendor really pushes us to work only with the account manager. They want the focus to be with...
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Analyst/Coordinator
Drug manufacturers right now are holding back and not extending drug discounts to contract...
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Analyst/Coordinator
There are always new enhancements to the vendor's website to help with the growing 340B program, and...
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Analyst/Coordinator
I wish that I could control the insurance aspect a little bit more. Right now, I have to send emails...
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Director
The split-billing side works particularly well in Verity 340B. I am highly satisfied with that. With...
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Director
Most of the time, we can get ahold of somebody who can walk us through issues or dial in to help...
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Analyst/Coordinator
Verity Solutions gave us an account manager as our primary source for questions or issues. Our...
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Analyst/Coordinator
Verity Solutions' system is more compliant than other systems are. Verity Solutions has safeguards...
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Director
Integration on the vendor's part is going very well. We have a hiccup right now with trying to...
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Director
Recently, we have had 340B manufacturer pushback, and Verity Solutions was able to create files to...
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Director
The support is very good. Verity Solutions is always attentive and responds promptly. The issues...
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Director
Verity Solutions has done a pretty good job over the years. The product operates as it is supposed...
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Analyst/Coordinator
Verity Solutions works with us to integrate the platform with different aspects of our operation....
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Analyst/Coordinator
Verity 340B is very intuitive. I don't know whether that is because I have been working with the...
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Analyst/Coordinator
When contracting with Verity Solutions, we go back and forth on some items, but Verity Solutions is...
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Analyst/Coordinator
We would be happier if Verity Solutions worked on their services and expanded some of the reporting....
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Analyst/Coordinator
We have requested things, but we haven't necessarily gotten them. However, I do believe that Verity...
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Director
Very few companies are perfect. Verity Solutions has done the best that they can, and they have been...
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Director
The program has almost allowed me to work hands free on a day-to-day basis. I can mainly just log in...
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Director
The vendor has great training. Anytime we have a question, they will answer it for us or offer to...
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Director
The product definitely works as promoted. The reporting is excellent and easy to use. The system...
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Director
At every meeting we have, Verity Solutions tells us about updates or new parts of the product that...
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Director
Verity Solutions has been very good to work with. Anytime we have had an issue, Verity Solutions has...
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Director
We had an issue, and the CEO of the company contacted us. That person took the time to go to an...
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Director
I have referred Verity Solutions to multiple sites and facilities. Some of them took my...
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Analyst/Coordinator
When we need help or request changes, the responsiveness of the vendor's staff is a strength. The...
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Analyst/Coordinator
Any time there is a Sprint update, our account manager lays the update out beforehand and then gives...
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Analyst/Coordinator
The solution limits the amount of time we take to manually review the benefit of purchasing...
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Analyst/Coordinator
When we moved over to the system, we were told that we would have access to all of our information...
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Analyst/Coordinator
There was a lack of training. I would have liked to have someone on-site. We could have gone through...
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Director
We just pay a flat rate. We knew what we were getting into when we started. A major strength of...
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Director
We like Verity Solutions' responsiveness when we need an issue looked at. I have several contacts at...
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Director
Verity Solutions' low-level account representatives could be a little bit more knowledgeable in the...
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VP/Other Executive
We may keep Verity Solutions' system; it is pretty good. I would buy it again. Verity Solutions...
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VP/Other Executive
Verity Solutions probably has the best technology. They have the longest tenure, and they have...
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Manager
We are still in the training process and have been for a long time. That has been a negative with...
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Manager
The product is okay. There are some things that I don't like, but the product is good and has great...
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Manager
Our Verity Solutions trainer is not very knowledgeable. Maybe that person is overworked. I am not...
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Manager
There has been unprofessionalism from Verity Solutions' staff. There have been various times when...
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Manager
I could go on and on about the things we have been dealing with since we started with the vendor....
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Manager
With the split billing, we aren't at a point where we can use the system to order medications. We...
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Manager
We hope that an issue will be resolved soon and that we will see some kind of ROI. We need some sort...
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Manager
We have a short training meeting every week, but I don't think that is the way things should be...
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Manager
We have had some frustrating cases where the system worked backward from what we needed. We weren't...
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Manager
If I were to do everything over again, I would definitely ask Verity Solutions about how I would be...
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Manager
Once when I was dealing with my account representative, that person told me that I was wrong and...
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Manager
I have learned that when Verity Solutions says that they will get back to us about something, their...
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Manager
I don't know that there has been any nickel-and-diming, but we don't feel that we have received the...
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Analyst/Coordinator
Things are getting better. There were some initial issues that are slowly getting worked out now...
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Analyst/Coordinator
The system is very good and to the point, but it was seemingly made by people who are living not in...
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Analyst/Coordinator
Easier navigation would be helpful. The system is very closed off, so in order to have anything done...
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Analyst/Coordinator
I think the way that Verity Solutions handles credit and charges is getting fixed now, but...
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Analyst/Coordinator
We have a representative who we met with frequently up until recently. That seemed like overkill,...
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Analyst/Coordinator
Verity Solutions tells us about the upgrades, but so far, there have not been life-changing...
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Analyst/Coordinator
The system is functional as long as the data we put into is good. Verity Solutions is as good as...
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Analyst/Coordinator
I expect our satisfaction to go up. I have heard the rumors that with Verity Solutions’ leadership...
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Analyst/Coordinator
The vendor used to be another company, and they have grown into Verity Solutions. The difference...
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Analyst/Coordinator
We have had mixed results with Verity Solutions. Our overall experience with them has been okay, but...
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Director
I haven’t had any issues. We pay a flat fee every month. The system works and is easy to use. I have...
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Director
Verity Solutions could let me know some things ahead of time, but I get so many emails that it is...
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Analyst/Coordinator
If I were making the decision, I would not buy this solution again. There are a lot of things that...
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Analyst/Coordinator
The vendor keeps their promises. Their technology is lacking, but there is nothing that they can do...
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Analyst/Coordinator
We have frequent meetings with one of the vendor's account managers. That person does a business...
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Analyst/Coordinator
Verity 340B has a reporting part and a retroactive qualification-of-claims part. The system's...
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Analyst/Coordinator
Our implementation with the vendor wasn't bad. Going live with the product was a fairly smooth...
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Analyst/Coordinator
Verity Solutions' training is fantastic. Whenever we get someone brand new into the hospital, Verity...
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Analyst/Coordinator
Verity Solutions' system works much better than it was promoted. Some things that weren't really...
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Analyst/Coordinator
Verity Solutions' people are very helpful, especially our account manager. That person is always...
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Director
Verity 340B makes my job easier because I am not creating spreadsheets to watch and manage things....
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Director
The vendor introduces new technology to me as soon as it moves along. They call to discuss what they...
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Manager
I don’t think I care about executive involvement. When I have a problem, I feel really comfortable...
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Manager
Verity 340B is not a fun or exciting thing to learn. Verity Solutions does one-on-one training, and...
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Manager
Verity Solutions’ product functions appropriately. It is very accurate. Saying that we received our...
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Director
Verity 340B is user friendly. I am not sure whether we will continue with it or move to another...
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Director
I wish the multipliers and exceptions in Verity 340B could be improved. I wish we could do them per...
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VP/Other Executive
Verity Solutions could enhance the user manual to allow people to better use the product's reporting...
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VP/Other Executive
Verity Solutions wants to send information about upgrades, but they don't really market the...
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VP/Other Executive
Verity Solutions is very good with customer support. The system functions well, and it is easy to...
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Director
Verity Solutions is very responsive to our needs. We can put in ideas for services that we need, and...
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Director
The vendor is doing more à la carte now than we are used to, but we don't need most of their things....
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Director
I would definitely recommend Verity Solutions. Verity Solutions is light-years better than when they...
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Director
Our tangible outcome has been passing an audit. Something is working right. I would say the solution...
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Manager
I would like to see more reporting options. We have had to ask our account manager to develop...
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Manager
We can’t customize the dashboard on the main page, and we wish we could. There are various things we...
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Director
There were some issues with training. We are starting a specific module, and I feel like I have been...
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Director
Verity Solutions has gotten a little bit better at being proactive. There was a point where they...
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Director
Other CPAs like it when we archive information. They have a storage area or an archive area for...
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Director
Unfortunately, some of our dissatisfaction with integration is on our end with our IT, but Verity...
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Director
We are all navigating the new regulations put forth by manufacturers. Hopefully, what we will see is...
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Manager
Some components of the solution make people wary of it. Going live with it was not as smooth as we...
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Manager
Our implementation manager was not available for the go-live and did not provide a backup person. I...
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Manager
Sometimes we wish we could see two screens at the same time within the platform. We wish we could...
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Manager
Our initial account manager was not helpful at all. We would have calls with that person, and every...
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Manager
The solution is really user friendly. I have been able to teach myself how to navigate it. It is not...
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Manager
I would stress to others to make sure that they are asking for adequate training on how to maintain...
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Analyst/Coordinator
The platform is in development. The most important pieces are covered in terms of compliance. The...
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Analyst/Coordinator
The vendor's phone and web support are good. We have an account manager who listens to us, and we...
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Analyst/Coordinator
The vendor executives are surprisingly involved and very responsive. If I send an email, they are on...
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Analyst/Coordinator
I would tell others looking at Verity 340B to make sure that they understand how the crosswalk works...
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Analyst/Coordinator
One piece that keeps coming up in my rant is the reports and the visual analytics on the platform. I...
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Analyst/Coordinator
The vendor does keep all of their promises. It can take a while to get there, but they do. They...
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Analyst/Coordinator
The vendor is not meeting our needs on the reporting side of things and in having dashboards that...
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Director
Any delays we have had around implementation have been on us, not Verity Solutions. They have been...
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Director
Everything is going well with Verity 340B, but we have seen limitations in the system that we are...
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Director
Verity Solutions is phenomenal in helping us approach HRSA audits and feel prepared. Our account...
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Director
Verity Solutions has scaled well to meet the needs across our organization. A lot of the contract...
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Analyst/Coordinator
There is always room for improvement. One improvement would be tying together details in the data...
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Analyst/Coordinator
Of all of our third-party administrators, Verity Solutions is the most engaged with our team. They...
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Analyst/Coordinator
All of the data analytics that we currently have access to in Verity 340B are important, and we use...
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Manager
We definitely get our money’s worth. During the pandemic, we were trying to stop the bleeding...
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Manager
There is some functionality with integration that is lacking, and I don’t know whether that is...
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Manager
There are some things in the accumulator, and regarding the way the data is portrayed, there could...
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Manager
The vendor’s support is always available. Our account manager is great. If we have an issue or...
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Decision Insights: 340B