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Verity 340B Comments
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Director

The split-billing side works particularly well in Verity 340B. I am highly satisfied with that. With...

Mar 2021
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Director

Most of the time, we can get ahold of somebody who can walk us through issues or dial in to help...

Mar 2021
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Analyst/Coordinator

Verity Solutions gave us an account manager as our primary source for questions or issues. Our...

Mar 2021
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Analyst/Coordinator

Verity Solutions' system is more compliant than other systems are. Verity Solutions has safeguards...

Mar 2021
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Director

Integration on the vendor's part is going very well. We have a hiccup right now with trying to...

Mar 2021
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Director

Recently, we have had 340B manufacturer pushback, and Verity Solutions was able to create files to...

Mar 2021
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Director

The support is very good. Verity Solutions is always attentive and responds promptly. The issues...

Mar 2021
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Director

Verity Solutions has done a pretty good job over the years. The product operates as it is supposed...

Mar 2021
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Analyst/Coordinator

Verity Solutions works with us to integrate the platform with different aspects of our operation....

Mar 2021
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Analyst/Coordinator

Verity 340B is very intuitive. I don't know whether that is because I have been working with the...

Mar 2021
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Analyst/Coordinator

When contracting with Verity Solutions, we go back and forth on some items, but Verity Solutions is...

Mar 2021
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Analyst/Coordinator

We would be happier if Verity Solutions worked on their services and expanded some of the reporting....

Mar 2021
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Analyst/Coordinator

We have requested things, but we haven't necessarily gotten them. However, I do believe that Verity...

Mar 2021
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Director

Very few companies are perfect. Verity Solutions has done the best that they can, and they have been...

Mar 2021
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Director

The program has almost allowed me to work hands free on a day-to-day basis. I can mainly just log in...

Mar 2021
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Director

The vendor has great training. Anytime we have a question, they will answer it for us or offer to...

Mar 2021
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Director

The product definitely works as promoted. The reporting is excellent and easy to use. The system...

Mar 2021
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Director

At every meeting we have, Verity Solutions tells us about updates or new parts of the product that...

Mar 2021
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Director

Verity Solutions has been very good to work with. Anytime we have had an issue, Verity Solutions has...

Mar 2021
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Director

We had an issue, and the CEO of the company contacted us. That person took the time to go to an...

Mar 2021
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Director

I have referred Verity Solutions to multiple sites and facilities. Some of them took my...

Mar 2021
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Analyst/Coordinator

When we need help or request changes, the responsiveness of the vendor's staff is a strength. The...

Mar 2021
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Analyst/Coordinator

Any time there is a Sprint update, our account manager lays the update out beforehand and then gives...

Mar 2021
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Analyst/Coordinator

The solution limits the amount of time we take to manually review the benefit of purchasing...

Mar 2021
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Analyst/Coordinator

When we moved over to the system, we were told that we would have access to all of our information...

Mar 2021
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Analyst/Coordinator

There was a lack of training. I would have liked to have someone on-site. We could have gone through...

Mar 2021
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Director

We just pay a flat rate. We knew what we were getting into when we started. A major strength of...

Feb 2021
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Director

We like Verity Solutions' responsiveness when we need an issue looked at. I have several contacts at...

Feb 2021
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Director

Verity Solutions' low-level account representatives could be a little bit more knowledgeable in the...

Feb 2021
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VP/Other Executive

We may keep Verity Solutions' system; it is pretty good. I would buy it again. Verity Solutions...

Feb 2021
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VP/Other Executive

Verity Solutions probably has the best technology. They have the longest tenure, and they have...

Feb 2021
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Manager

We are still in the training process and have been for a long time. That has been a negative with...

Feb 2021
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Manager

The product is okay. There are some things that I don't like, but the product is good and has great...

Feb 2021
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Manager

Our Verity Solutions trainer is not very knowledgeable. Maybe that person is overworked. I am not...

Feb 2021
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Manager

There has been unprofessionalism from Verity Solutions' staff. There have been various times when...

Feb 2021
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Manager

I could go on and on about the things we have been dealing with since we started with the vendor....

Feb 2021
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Manager

With the split billing, we aren't at a point where we can use the system to order medications. We...

Feb 2021
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Manager

We hope that an issue will be resolved soon and that we will see some kind of ROI. We need some sort...

Feb 2021
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Manager

We have a short training meeting every week, but I don't think that is the way things should be...

Feb 2021
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Manager

We have had some frustrating cases where the system worked backward from what we needed. We weren't...

Feb 2021
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Manager

If I were to do everything over again, I would definitely ask Verity Solutions about how I would be...

Feb 2021
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Manager

Once when I was dealing with my account representative, that person told me that I was wrong and...

Feb 2021
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Manager

I have learned that when Verity Solutions says that they will get back to us about something, their...

Feb 2021
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Manager

I don't know that there has been any nickel-and-diming, but we don't feel that we have received the...

Feb 2021
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Analyst/Coordinator

Things are getting better. There were some initial issues that are slowly getting worked out now...

Feb 2021
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Analyst/Coordinator

The system is very good and to the point, but it was seemingly made by people who are living not in...

Feb 2021
(0)
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Analyst/Coordinator

Easier navigation would be helpful. The system is very closed off, so in order to have anything done...

Feb 2021
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Analyst/Coordinator

I think the way that Verity Solutions handles credit and charges is getting fixed now, but...

Feb 2021
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Analyst/Coordinator

We have a representative who we met with frequently up until recently. That seemed like overkill,...

Feb 2021
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Analyst/Coordinator

Verity Solutions tells us about the upgrades, but so far, there have not been life-changing...

Feb 2021
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Analyst/Coordinator

The system is functional as long as the data we put into is good. Verity Solutions is as good as...

Feb 2021
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Analyst/Coordinator

I expect our satisfaction to go up. I have heard the rumors that with Verity Solutions’ leadership...

Feb 2021
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Analyst/Coordinator

The vendor used to be another company, and they have grown into Verity Solutions. The difference...

Feb 2021
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Analyst/Coordinator

We have had mixed results with Verity Solutions. Our overall experience with them has been okay, but...

Feb 2021
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Director

I haven’t had any issues. We pay a flat fee every month. The system works and is easy to use. I have...

Feb 2021
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Director

Verity Solutions could let me know some things ahead of time, but I get so many emails that it is...

Feb 2021
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Analyst/Coordinator

If I were making the decision, I would not buy this solution again. There are a lot of things that...

Feb 2021
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Analyst/Coordinator

The vendor keeps their promises. Their technology is lacking, but there is nothing that they can do...

Feb 2021
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Analyst/Coordinator

We have frequent meetings with one of the vendor's account managers. That person does a business...

Feb 2021
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Analyst/Coordinator

Verity 340B has a reporting part and a retroactive qualification-of-claims part. The system's...

Feb 2021
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Analyst/Coordinator

Our implementation with the vendor wasn't bad. Going live with the product was a fairly smooth...

Feb 2021
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Analyst/Coordinator

Verity Solutions' training is fantastic. Whenever we get someone brand new into the hospital, Verity...

Feb 2021
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Analyst/Coordinator

Verity Solutions' system works much better than it was promoted. Some things that weren't really...

Feb 2021
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Analyst/Coordinator

Verity Solutions' people are very helpful, especially our account manager. That person is always...

Feb 2021
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Director

Verity 340B makes my job easier because I am not creating spreadsheets to watch and manage things....

Feb 2021
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Director

The vendor introduces new technology to me as soon as it moves along. They call to discuss what they...

Feb 2021
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Manager

I don’t think I care about executive involvement. When I have a problem, I feel really comfortable...

Feb 2021
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Manager

Verity 340B is not a fun or exciting thing to learn. Verity Solutions does one-on-one training, and...

Feb 2021
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Manager

Verity Solutions’ product functions appropriately. It is very accurate. Saying that we received our...

Feb 2021
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Director

Verity 340B is user friendly. I am not sure whether we will continue with it or move to another...

Feb 2021
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Director

I wish the multipliers and exceptions in Verity 340B could be improved. I wish we could do them per...

Feb 2021
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VP/Other Executive

Verity Solutions could enhance the user manual to allow people to better use the product's reporting...

Jan 2021
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VP/Other Executive

Verity Solutions wants to send information about upgrades, but they don't really market the...

Jan 2021
(0)
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VP/Other Executive

Verity Solutions is very good with customer support. The system functions well, and it is easy to...

Jan 2021
(0)
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Director

Verity Solutions is very responsive to our needs. We can put in ideas for services that we need, and...

Jan 2021
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Director

The vendor is doing more à la carte now than we are used to, but we don't need most of their things....

Jan 2021
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Director

I would definitely recommend Verity Solutions. Verity Solutions is light-years better than when they...

Jan 2021
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Director

Our tangible outcome has been passing an audit. Something is working right. I would say the solution...

Jan 2021
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Manager

I would like to see more reporting options. We have had to ask our account manager to develop...

Jan 2021
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Manager

We can’t customize the dashboard on the main page, and we wish we could. There are various things we...

Jan 2021
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Director

There were some issues with training. We are starting a specific module, and I feel like I have been...

Jan 2021
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Director

Verity Solutions has gotten a little bit better at being proactive. There was a point where they...

Jan 2021
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Director

Other CPAs like it when we archive information. They have a storage area or an archive area for...

Jan 2021
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Director

Unfortunately, some of our dissatisfaction with integration is on our end with our IT, but Verity...

Jan 2021
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Director

We are all navigating the new regulations put forth by manufacturers. Hopefully, what we will see is...

Jan 2021
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Manager

Some components of the solution make people wary of it. Going live with it was not as smooth as we...

Jan 2021
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Manager

Our implementation manager was not available for the go-live and did not provide a backup person. I...

Jan 2021
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Manager

Sometimes we wish we could see two screens at the same time within the platform. We wish we could...

Jan 2021
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Manager

Our initial account manager was not helpful at all. We would have calls with that person, and every...

Jan 2021
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Manager

The solution is really user friendly. I have been able to teach myself how to navigate it. It is not...

Jan 2021
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Manager

I would stress to others to make sure that they are asking for adequate training on how to maintain...

Jan 2021
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Analyst/Coordinator

The platform is in development. The most important pieces are covered in terms of compliance. The...

Dec 2020
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Analyst/Coordinator

The vendor's phone and web support are good. We have an account manager who listens to us, and we...

Dec 2020
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Analyst/Coordinator

The vendor executives are surprisingly involved and very responsive. If I send an email, they are on...

Dec 2020
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Analyst/Coordinator

I would tell others looking at Verity 340B to make sure that they understand how the crosswalk works...

Dec 2020
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Analyst/Coordinator

One piece that keeps coming up in my rant is the reports and the visual analytics on the platform. I...

Dec 2020
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Analyst/Coordinator

The vendor does keep all of their promises. It can take a while to get there, but they do. They...

Dec 2020
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Analyst/Coordinator

The vendor is not meeting our needs on the reporting side of things and in having dashboards that...

Dec 2020
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Director

Any delays we have had around implementation have been on us, not Verity Solutions. They have been...

Dec 2020
(0)
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Director

Everything is going well with Verity 340B, but we have seen limitations in the system that we are...

Dec 2020
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Director

Verity Solutions is phenomenal in helping us approach HRSA audits and feel prepared. Our account...

Dec 2020
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Director

Verity Solutions has scaled well to meet the needs across our organization. A lot of the contract...

Dec 2020
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Analyst/Coordinator

There is always room for improvement. One improvement would be tying together details in the data...

Dec 2020
(0)
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Analyst/Coordinator

Of all of our third-party administrators, Verity Solutions is the most engaged with our team. They...

Dec 2020
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Analyst/Coordinator

All of the data analytics that we currently have access to in Verity 340B are important, and we use...

Dec 2020
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Manager

We definitely get our money’s worth. During the pandemic, we were trying to stop the bleeding...

Dec 2020
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Manager

There is some functionality with integration that is lacking, and I don’t know whether that is...

Dec 2020
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Manager

There are some things in the accumulator, and regarding the way the data is portrayed, there could...

Dec 2020
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Manager

The vendor’s support is always available. Our account manager is great. If we have an issue or...

Dec 2020
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Manager

We are pretty close with the vendor's executives. If we have an issue or something that we really...

Dec 2020
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Manager

I would tell others about the ease of use and account management. The vendor has good knowledge of...

Dec 2020
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Manager

We do not feel nickel-and-dimed by Verity Solutions. We pay a monthly fee, and everything we need is...

Sep 2020
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Manager

I would give the system a high rating for supporting us. We haven't run into any problems yet in...

Sep 2020
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Manager

I would give Verity Solutions high marks for their ongoing support. We have an assigned account...

Sep 2020
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Manager

The system is very intuitive for users. We can usually find what we are looking for without having...

Sep 2020
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Manager

We have highly received our money's worth. If I tried to do 340B work by hand, the experience would...

Sep 2020
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Manager

I would tell others that Verity Solutions has good support and an easy-to-use platform. There has...

Sep 2020
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Manager

I am very satisfied with the system. I don't think there is anything that we would change about the...

Sep 2020
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Manager

Verity Solutions has regular updates and changes based off of customers’ wishes. There is a site we...

Sep 2020
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Manager

I would like Verity 340B to work better with our enterprise vendor’s product so that we could see...

Sep 2020
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Manager

Verity Solutions is very receptive to the customers’ needs. The vendor’s account management is excellent....

Sep 2020
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Manager

I like Verity Solutions a lot. Their platform is very easy to navigate and has more visibility than...

Sep 2020
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Manager

We have standing calls set up with the vendor for ongoing training, and they have been great. The...

Sep 2020
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Manager

The vendor develops new technology but not necessarily for my interest. The vendor is always...

Sep 2020
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Director

Things with the product are actually going really well. We had some internal challenges in terms of...

Sep 2020
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Director

The vendor has exceeded our expectations with regular meetings to identify low-hanging fruit. When...

Sep 2020
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Director

The vendor’s executive involvement has been low. There hasn’t been any involvement, but we haven’t...

Sep 2020
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VP/Other Executive

The vendor does a great job. If I had the chance to change, I wouldn’t change. We made the right...

Sep 2020
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VP/Other Executive

Verity Solutions recently went through a transition. I can’t remember who purchased them. But...

Sep 2020
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VP/Other Executive

Verity Solutions' service is good. The system has really come a long way in the last few years. The...

Sep 2020
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Director

Our new account manager was pretty new to both split billing and contract pharmacy. Our account...

Sep 2020
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Manager

Our implementation with Verity Solutions did not go well. I don’t know whether the employee that did...

Sep 2020
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Manager

Most of the training is verbal, and I wish that Verity Solutions gave examples and had PowerPoints....

Sep 2020
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Manager

The day-to-day functionality of the product is very good. However, some of the reporting...

Sep 2020
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Manager

We have a knowledgeable account manager from Verity that has a thorough understanding of 340B and...

Sep 2020
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Manager

Verity Solutions' CEO loves Verity 340B. George Puckett loves the system and his employees, and he...

Sep 2020
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Manager

Verity Solutions' prices were originally kind of high. When they originally gave us a quote, it was...

Sep 2020
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Director

Verity Solutions really talked about the product’s reporting functionality and a lot of data. I...

Sep 2020
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Director

When it comes to implementation services, I think Verity Solutions was great. One thing we learned...

Sep 2020
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Director

I think Verity Solutions is a bit more receptive to feedback than our other vendor was in terms of...

Sep 2020
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Director

Our vendors have been great at supporting us. I would put Verity Solutions higher than our other...

Sep 2020
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Director

Verity Solutions reached out at the very beginning of COVID-19 to let us know that they could help...

Sep 2020
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Director

The software is very easy to use. There are a few minor quirks that we have to work around, but...

Sep 2020
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Director

The integration was super easy. I have one little thing that I can't quite figure out, but I am not...

Sep 2020
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Director

I feel like I received good training from Verity Solutions, but my ancillary people who had to help...

Sep 2020
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Director

The ongoing-support people respond super quickly at any time of day. They are based in a different...

Sep 2020
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Director

I have recommended the system several times. Overall, I am very, very pleased with the product. We...

Sep 2020
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Director

Whenever I have a question, Verity Solutions answers it concisely. I also have an account...

Sep 2020
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Manager

The only thing that I have any concerns about is my Verity Solutions service manager. When we...

Sep 2020
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Manager

Getting in contact with an executive at Verity Solutions is an issue. I want to feel like my...

Sep 2020
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Manager

Based on my experience, I would buy Verity 340B again. I don’t have a lot of experience with other...

Sep 2020
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Analyst/Coordinator

The effectiveness of the training is good, but I sometimes wonder about the quality. Verity...

Sep 2020
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Analyst/Coordinator

Verity Solutions has this ticketing system where we can put in tickets to improve something. I have...

Sep 2020
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Analyst/Coordinator

I haven’t needed to call the support because I mostly reach out to my account manager for anything...

Sep 2020
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Analyst/Coordinator

I would recommend Verity 340B to others. Verity Solutions is reliable, and their implementation...

Sep 2020
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Manager

For now, we would buy Verity 340B again. Verity Solutions has kept their promises. The actual system...

Sep 2020
(0)
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Manager

I like Verity Solutions' implementation team. That team was very helpful, always available to answer...

Sep 2020
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Director

Verity 340B's reporting didn't have any of the reporting capabilities or contract pharmacy...

Sep 2020
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Director

I haven't had any issues where Verity Solutions committed to things that they didn't do.

Sep 2020
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Director

Verity Solutions does a really good job with training

Sep 2020
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Director

Verity Solutions is lacking in support. It is hard to believe that there is no support for...

Sep 2020
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Manager

We are not driving many tangible outcomes, and that might be because we don’t have an extended...

Sep 2020
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Director

Verity 340B is part of our long-term plans. I am very happy with the way it is turning out. Verity...

Sep 2020
(0)
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Director

The people that Verity Solutions has assigned to us have all done an excellent job. Our account...

Sep 2020
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Manager

One thing that is nice to have with the newer platform is the size information is loaded directly...

Sep 2020
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Manager

Verity Solutions keeps their promises. Sometimes the fulfillment takes a little longer than we might...

Sep 2020
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Director

Verity 340B does jobs that I really dislike, and that is working with NDC numbers, costs, and things...

Aug 2020
(0)
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VP/Other Executive

Verity Solutions isn't part of our long-term plans. I don't really have an option when it comes to...

Aug 2020
(0)
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VP/Other Executive

When we first signed on with Verity Solutions, they told us that they would be able to handle the...

Aug 2020
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VP/Other Executive

Verity Solutions has so much turnover, and they don't even let us know when someone leaves. We send...

Aug 2020
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VP/Other Executive

The interface is super easy. We like the interface of Verity 340B. We like the way we can run...

Aug 2020
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CFO

For updates, Verity Solutions pushes out their data file, and we access it. Verity Solutions doesn’t...

Aug 2020
(0)
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CFO

Verity Solutions is part of our long-term plans as long as the relationship around what we use them...

Aug 2020
(0)
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CFO

Getting our pharmacy to generate more revenue for us was part of why we brought on Verity Solutions....

Aug 2020
(0)
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Analyst/Coordinator

I like the system. We struggle with the reporting, but the rest of the system is very easy to use.

Aug 2020
(0)
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Analyst/Coordinator

Our representative has learned a lot since the person started. The representative has gained...

Aug 2020
(0)
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Analyst/Coordinator

Verity Solutions is more responsive when we escalate issues, but we shouldn't have to get to that point....

Aug 2020
(0)
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Analyst/Coordinator

We have our monthly meetings no matter what, and the vendor is always very responsive. They respond...

Aug 2020
(0)
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Analyst/Coordinator

I am not sure whether Verity 340B is part of our long-term plans. Now that the health field is...

Aug 2020
(0)
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Analyst/Coordinator

Verity 340B is a beautiful system. Everything we have for the automatic split is awesome. The...

Aug 2020
(0)
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Analyst/Coordinator

There is something I keep running across in Verity Solutions' catalog. Some item numbers aren't...

Aug 2020
(0)
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Analyst/Coordinator

Verity Solutions' support team is great. Whenever we have our monthly meetings, the vendor sends out...

Aug 2020
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Analyst/Coordinator

Verity Solutions is very good. They listen to their customers. There is a portal where we can make...

Aug 2020
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Analyst/Coordinator

We are trying to decide whether this product is part of our long-term plans. Other vendors have...

Aug 2020
(0)
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Analyst/Coordinator

We have been working on a couple of things with Verity Solutions. Lately, I have had issues with the...

Aug 2020
(0)
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Analyst/Coordinator

Verity Solutions avoids charging for every little thing. The fees were pretty set in stone when we...

Aug 2020
(0)
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Analyst/Coordinator

We are still waiting on an implementation for some of our pharmacy. The vendor has reached out...

Aug 2020
(0)
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Analyst/Coordinator

We went live with the contract pharmacy side of the product. That greatly helped us reach our...

Aug 2020
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Manager

The service is very proactive. It seems like the vendor tries to stay up to date with any changes...

Jul 2020
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Manager

The implementation was an easy process. The support and the education to utilize the tool are very...

Jul 2020
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Manager

I have used a competing product in the past and can definitely see the difference between the...

Jul 2020
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Analyst/Coordinator

Verity 340B is pretty easy for users. Verity Solutions created their new online version of split...

Jul 2020
(0)
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Analyst/Coordinator

I am fairly involved with Verity Solutions' executives. We just have a really good relationship with...

Jul 2020
(0)
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Analyst/Coordinator

Verity 340B is not part of our long-term plans because we will be converting to another system that...

Jul 2020
(0)
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Analyst/Coordinator

For the most part, Verity Solutions keeps all of their promises as good as, if not better than, any...

Jul 2020
(0)
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Analyst/Coordinator

I like that Verity Solution's training is very thorough and that they are quick to respond. When we...

Jul 2020
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Manager

Verity Solutions' financial reporting is horrible. They sold us on having an account manager who...

Jun 2020
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Manager

Verity Solutions has not done very well with their ongoing support. We had an account manager we...

Jun 2020
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Manager

I am optimistic that maybe the vendor will step up their game, but that has not been our experience....

Jun 2020
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Manager

There are some contract pharmacies that won’t work with competitors, so we intend to leave those...

Jun 2020
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Manager

Our implementation process was really messy. The vendor wasn't particularly transparent, so when we...

Jun 2020
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CEO/President

We have a great account manager. I meet with this contact on a regular basis, and the person is...

Jun 2020
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CEO/President

Verity Solution's implementation team wasn't super personable, not that they have to be. But they...

Jun 2020
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CEO/President

Anytime that someone takes on a new vendor, the proof is in the pudding long term. It is easy for a...

Jun 2020
(0)
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CEO/President

When we originally went with the vendor, the feedback I got from other clients was that the vendor...

Jun 2020
(0)
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CEO/President

The product is super easy to work with. I would like to see some minor changes and upgrades. We go...

Jun 2020
(0)
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Director

Verity Solutions supports us very well. We have a particular support agent that is assigned to us,...

Jun 2020
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Director

Because we have a pharmacy contract, Verity Solutions doesn’t charge us for every little thing. They...

Jun 2020
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Director

We have no problem with Verity Solution’s integration. Verity 340B has been very good. We also don’t...

Jun 2020
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Director

In terms of executive involvement from Verity Solutions, I only deal with the support. I haven’t...

Jun 2020
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Manager

My account manager is amazing. From the top leadership all the way down to my account manager,...

Jun 2020
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CFO

It seems like the system supports our integration goals. We don't have to pull information from it,...

Jun 2020
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CFO

The system is pretty easy to use. The matching part is not the easiest on the other end because we...

Jun 2020
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CFO

Our only complex issue is determining what our true savings are on something that we still haven't...

Jun 2020
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CFO

I know the split billing is an option with Verity 340B, but at this point, we don't have the volume...

Jun 2020
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CFO

We have received our money’s worth. We got a much better deal than other places that I talked to....

Jun 2020
(0)
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Director

We are kind of new to the product, so I don’t know whether Verity Solutions avoids charging for...

Jun 2020
(0)
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Director

The vendor has been incredibly responsive. I have had great experiences with the vendor when I have...

Jun 2020
(0)
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Director

We went live several months ago with split billing. Then we went live for our contract pharmacy, but...

Jun 2020
(0)
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Director

We are still acquiring the product and seeing what it turns into. But given the savings that we have...

Jun 2020
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Manager

To help us work through challenges, Verity Solutions provided team members who meet with us to talk...

Jun 2020