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Verity 340B
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User Commentary

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Director

Product

We have to get some help with some of our problem points with NDCs. Mapping the NDCs is somewhat...

Apr 2023
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CFO

Relationship, Relationship

Verity Solutions is pretty responsive, and we set up regular calls with them.

Apr 2023
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CFO

Relationship, Relationship

We have an assigned representative, but it seems like the person in that position turns over quite a...

Apr 2023
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Manager

Product

There haven’t been a lot of changes to Verity 340B, and I don't know whether that is because of our...

Apr 2023
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Manager

Relationship, Product

Verity 340B does what we need, and there is not any issue with the solution.

Apr 2023
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Director

Relationship

Verity Solutions has had a lot of turnover in their account managers. We have had several different...

Apr 2023
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Director

Product

The system seems to be working pretty seamlessly for splitting transactions of our daily orders,...

Apr 2023
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Manager

Product

Our ability to measure the amount of captured savings stands out with Verity 340B. The system has a...

Apr 2023
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Director

Loyalty, Operations

Verity Solutions is very proactive and easy to deal with. Their system seems to work well. We have...

Apr 2023
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Director

Culture

I like Verity Solutions’ contract; it is easy.

Apr 2023
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Director

Operations

We have a lot of new employees, and it would really be nice to have a training session where the...

Apr 2023
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Director

Relationship

The vendor doesn’t reach out to us very often. If we have an account representative, I don’t know...

Apr 2023
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Director

Product

I like the product; using it is better than doing everything by myself. Verity 340B is pretty simple...

Apr 2023
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Manager

Relationship

We had the CEO of the company on a call when there was an issue. He stepped in and got on the call...

Apr 2023
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Manager

Culture, Product

It has been a few years, but we still feel like we are in the honeymoon stage because we ask for...

Apr 2023
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Manager

Product

As much as I rave about the vendor’s data presentation, there are a couple of things that the vendor...

Apr 2023
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VP/Other Executive

Product

Verity 340B has purchasing solutions for split billing, and everything runs smoothly through the...

Apr 2023
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VP/Other Executive

Product

One gripe I have with Verity 340B is that the mapping is not as user friendly as other products’...

Apr 2023
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VP/Other Executive

Loyalty

We are making a transition to another solution where we will have NDC billing, so life will be a lot...

Apr 2023
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VP/Other Executive

Relationship

Verity Solutions is good at turning around enhancement requests relatively quickly. They have to go...

Apr 2023
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Manager

Culture, Value

I have not experienced Verity Solutions charging us for every little thing yet. However, they were...

Apr 2023
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Manager

Relationship

Utilizing our account manager to really help us meet our goal is key with Verity 340B. If I didn't...

Apr 2023
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Manager

Relationship

Verity Solution’s system could be looked at as difficult to navigate, but I think because they know...

Apr 2023
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Manager

Relationship

One of the important things that we appreciate about the vendor is their communication....

Apr 2023
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Manager

Relationship

Verity Solutions routinely updates the system as the users' needs for the product change, especially...

Apr 2023
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Manager

Product

The program is very complicated and regulation rich. Being completely successful with the product is...

Apr 2023
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Manager

Operations

My only problem with Verity Solutions’ training is that I think their trainer position is an...

Apr 2023
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Manager

Product

Sometimes upgrades in other systems don't necessarily correspond with updates in Verity 340B, and...

Apr 2023
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Manager

Relationship, Product

If someone understands the concept of 340B, Verity 340B is relatively easy to use. I also think that...

Apr 2023
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Manager

Loyalty

My recommendation of Verity 340B to a peer would depend on what they are looking for. This is...

Apr 2023
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Manager

Relationship

Verity Solutions keeps their promises most of the time, but sometimes there are little arguments...

Apr 2023
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Manager

Operations

With every system we use, there is always something with an implementation that takes a bit of time...

Apr 2023
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Manager

Relationship

Usually, if I have a problem, I call Verity Solutions, and they are very good and quick at helping...

Apr 2023
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Manager

Relationship

The upper-management people at Verity Solutions sometimes overspeak about what Verity 340B can do...

Apr 2023
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Manager

Loyalty

I have no idea what upgrades will take place in Verity 340B. I don't even know whether 340B products...

Apr 2023
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VP/Other Executive

Product

Verity 340B could work more smoothly with varying wholesalers. But the reason that Verity 340B...

Apr 2023
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VP/Other Executive

Relationship, Product

I like Verity 340B's ability to work with our wholesaler. I like Verity 340B's ease of use; it is...

Apr 2023
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Analyst/Coordinator

Product

Verity 340B works generally very well, but one challenge we see is with determining Medicaid things...

Apr 2023
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Analyst/Coordinator

Operations, Product

Verity 340B is easy to navigate. I had to cover for our person who was over the product, and I was...

Apr 2023
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Analyst/Coordinator

Product

The biggest challenge we have run into with Verity 340B is its ability to analyze a third party...

Apr 2023
||
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Analyst/Coordinator

Relationship

Verity Solutions gives customers an account manager, no matter what size of an organization they...

Apr 2023
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Analyst/Coordinator

Relationship, Operations, Product

Within Verity 340B, there are a lot of steps involved in order to set up certain rules, and...

Apr 2023
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Director

Relationship, Operations

We have never had any issues with Verity 340B implementations. The vendor’s folks are very good to...

Mar 2023
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Director

Relationship

Verity Solutions sends out announcements when they have made modifications and upgrades to their software....

Mar 2023
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Director

Relationship, Product

I would like a little more reporting in Verity 340B. We can export all the data, and if we have...

Mar 2023
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Director

Product

I have seen other solutions, and some of them were extremely complicated, but Verity Solutions'...

Mar 2023
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Director

Relationship

Our Verity Solutions representative can't really solve our problems directly, so they have to go...

Mar 2023
||
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Manager

Relationship

There are certain things we would like to see in Verity 340B. We always go on the vendor’s...

Mar 2023
||
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Manager

Operations, Product

Verity 340B is pretty straightforward. Once end users are fully trained, using the system is pretty...

Mar 2023
||
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Manager

Product

Verity 340B helps manage all our accumulations and whatnot, but it does take an IT department to...

Mar 2023
||
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Manager

Relationship, Product

Verity Solutions' reporting is great, and they keep adjusting to the needs of the 340B space.

Mar 2023
||
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Manager

Product

Verity 340B has everything that we need, but I wish that it had a little more information. There are...

Mar 2023
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Manager

Operations

Verity Solutions works with us in certain situations, and they constantly offer us extra training....

Mar 2023
||
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Manager

Product, Value

The product integrated beautifully with our EMR. It is super easy to use and maneuver. We haven't...

Mar 2023
||
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Manager

Product

In the product, our transaction files come across with the same date and time stamp, and that is a...

Mar 2023
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Manager

Relationship

When I reach out to Verity Solutions, I get an immediate response to any of my issues. Verity...

Mar 2023
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Director

Relationship

If we don't work directly with our Verity Solutions representative, it is very difficult to get...

Mar 2023
||
(0)
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Director

Operations

The Verity 340B implementation process was extremely more difficult than I thought it was going to...

Mar 2023
||
(0)
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Director

Product

Verity 340B has difficulty interfacing with our current IT software system. Verity Solutions tells...

Mar 2023
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Director

Relationship, Value

We have had to hire an outside consultant to help with the reporting that Verity Solutions requires....

Mar 2023
||
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Director

Relationship

Something could happen this year with Verity 340B that could make me very upset or dissatisfied with...

Feb 2023
||
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Director

Relationship

We have a very close relationship with Verity Solutions. We don’t have to call the customer service...

Feb 2023
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Director

Culture, Product

We get reports on fees with Verity Solutions, and if something looks out of whack, then I get a...

Feb 2023
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Director

Operations

We had an implementation with Verity Solutions where we implemented some additional imports into...

Feb 2023
||
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Director

Relationship

In our space, the circumstances are quite unique, and the problems are never the same, so Verity...

Feb 2023
||
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Director

Relationship

As we have asked for some different views and things like that over the years, Verity Solutions has...

Feb 2023
||
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Manager

Operations

The training is good because the trainer always asks whether there is anybody else that needs to be...

Feb 2023
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Director

Product

Verity Solutions could probably have some better canned reports.

Feb 2023
||
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Director

Operations

Implementations with Verity Solutions seem to be pretty smooth.

Feb 2023
||
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Manager

Relationship

The vendor’s support is easy to use. I can always find what I need when I need it.

Feb 2023
||
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Manager

Relationship

The vendor tells me when they are updating something and tells me why I would want to use the new features....

Feb 2023
||
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Director

Operations

The initial startup was wonderful and really easy, but the startup for our contract pharmacies could...

Feb 2023
||
(0)
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Director

Product

Verity 340B doesn't work as well with our hospital software as it could.

Feb 2023
||
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Director

Relationship

The vendor is very good at explaining things. If I call in and ask a question, they are usually...

Feb 2023
||
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Director

Relationship, Product

We seldom hear about issues with the product. In fact, we can't recall the last time we had an issue...

Feb 2023
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Director

Culture, Relationship

Verity Solutions' account representatives and really all of their staff are very helpful. They are...

Jan 2023
||
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Director

Operations

The vendor will provide training if we want it, but the software is self-explanatory. The website is...

Jan 2023
||
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Director

Relationship

The account managers I have with Verity Solutions are great. They ask us whether we have any...

Jan 2023
||
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Director

Operations

I was very satisfied with the initial implementation of Verity 340B, but the response time with the...

Jan 2023
||
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Director

Product

With Verity Solutions, patient information in the matching claims detail list is not available, and...

Jan 2023
||
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Director

Operations, Product

I don't like Verity Solutions’ portal. It is not user friendly for people who don't know how to use...

Jan 2023
||
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Director

Operations, Product

Verity 340B is not terrible once a user has been in it, but if a user is new and is trying to use...

Jan 2023
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Director

Relationship

Most of the time, Verity Solutions answers my questions or gets back to me fairly quickly. We also...

Jan 2023
||
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Director

Operations

Our training with Verity Solutions was all good. The vendor’s people were easy to talk to during our...

Jan 2023
||
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Director

Product

Verity 340B is working well for us, so I am okay with the way it is. I understand the system a...

Jan 2023
||
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Director

Product

I have to download the information weekly from my system. I don't have the interface, so I would...

Jan 2023
||
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Director

Culture, Loyalty

Verity 340B has worked well for me. I would buy the tool again, but I am going to change it in three...

Jan 2023
||
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Director

Operations

We were told things during the implementation that did not end up being the case. The implementation...

Jan 2023
||
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Director

Operations

The lack of knowledge from the implementation representative for Verity Solutions was our biggest...

Jan 2023
||
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Director

Product

We like the simplicity of Verity 340B and the ease of finding what we need. We were using a product...

Jan 2023
||
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Director

Culture, Relationship

We have one account manager that we can reach out to in whatever way we choose, whether it be via an...

Jan 2023
||
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Director

Relationship

The vendor meets with us on a regular basis; we don’t get an email out of the blue because the...

Jan 2023
||
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Director

Relationship, Product

We would like it if the vendor could proactively identify issues.

Jan 2023
||
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Director

Operations

Our implementation of Verity 340B was one of the easiest implementations that we have ever gone...

Jan 2023
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Analyst/Coordinator

Product

The Verity 340B portal is very user friendly. I like the visibility that the portal gives me to my...

Jan 2023
||
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Analyst/Coordinator

Relationship

Verity Solutions’ customer service is excellent. The vendor provides a monthly financial report, and...

Jan 2023
||
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Director

Culture, Product

We have started using Verity 340B for our outpatient pharmacy, but so far, the vendor has not been...

Jan 2023
||
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Analyst/Coordinator

Operations, Product

Things have been great with Verity Solutions. We did a lot of work behind the scenes to get the...

Jan 2023
||
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Analyst/Coordinator

Relationship

We have a dedicated analyst, and very frequently like clockwork, we have a meeting with them....

Jan 2023
||
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Analyst/Coordinator

Relationship, Operations

We join Verity Solutions for a webinar where there are different topics, and that is really awesome....

Jan 2023
||
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Analyst/Coordinator

Relationship

Our files are getting transferred quickly. Whenever there is an error on our part, Verity Solutions...

Jan 2023
||
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Analyst/Coordinator

Product

It is hard to get information about local NDCs and compounds in Excel because some NDCs and...

Jan 2023
||
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Analyst/Coordinator

Relationship

The vendor will let us know ahead of an update about everything that is new and walk us through it....

Jan 2023
||
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Manager

Product

Verity 340B is very fast, transparent, and easy to navigate. It is very straightforward when the...

Jan 2023
||
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Manager

Relationship

The vendor's executive involvement is high. Sometimes the CEO gets on the phone with us.

Jan 2023
||
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Manager

Relationship

Verity Solutions' customer service has been phenomenal. The vendor always turns things around and...

Jan 2023
||
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Analyst/Coordinator

Culture

We work with other third-party administrators, and because of that collaboration, we don’t always...

Jan 2023
||
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Analyst/Coordinator

Product

I would like to see a more streamlined reporting system in Verity 340B for wholly owned contract...

Jan 2023
||
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Analyst/Coordinator

Relationship

Verity Solutions has helped our organization navigate the tumultuous waters of these past years. I...

Jan 2023
||
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Director

Relationship

A unique strength of Verity Solutions is the structured, regular meetings with our account manager....

Jan 2023
||
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Director

Relationship

One of the promises that Verity Solutions has kept, though with a long delay, has been a promise to...

Jan 2023
||
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Analyst/Coordinator

Relationship, Product

The vendor is continually improving, and that is nice. It is nice that the vendor is constantly...

Dec 2022
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Analyst/Coordinator

Culture, Relationship

We have eventually gotten all the things I have been promised by the vendor. We have an account...

Dec 2022
||
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Analyst/Coordinator

Product

Following the logic in the software can be extremely difficult. I believe the software was...

Dec 2022
||
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Analyst/Coordinator

Product

One big gripe I have about the product is that it only lets us pull data for a certain number of...

Dec 2022
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Analyst/Coordinator

Relationship, Operations

When the vendor rolls out their tiny updates, they do a really good job of getting the information...

Dec 2022
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Analyst/Coordinator

Relationship, Product

The software works, but it is currently not cutting edge. The vendor continually updates their...

Dec 2022
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Analyst/Coordinator

Loyalty, Product

In terms of seeing tangible outcomes, things are difficult. The vendor gives the retrospective look...

Dec 2022
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Analyst/Coordinator

Relationship

The vendor’s people that support us directly, like our account manager, are super proactive. They...

Dec 2022
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Analyst/Coordinator

Relationship

On the software side, the vendor is not proactive. The 340B landscape isn't changing much, so it is...

Dec 2022
||
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Manager

Relationship

I would give Verity Solutions a high rating on executive involvement. I talk to a lot of upper-level...

Dec 2022
||
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Manager

Operations

Our implementation went poorly because when we were supposed to implement, Verity Solutions turned...

Dec 2022
||
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Manager

Culture, Value

We have had issues from the first day. I have a pretty low capture rate of encounters crossing over...

Dec 2022
||
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Manager

Culture, Value

Verity Solutions needs to look at changing their model. They are using a PBM to dump money to the...

Dec 2022
||
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Analyst/Coordinator

Product

I have several issues with the vendor’s methodology in qualifying claims. They don’t use people's...

Dec 2022
||
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Analyst/Coordinator

Culture

The person that we dealt with at Verity Solutions told us that we would have a once-a-month fee, but...

Dec 2022
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Analyst/Coordinator

Product

The vendor has been fixing a lot of things such as reports in the product, and that has made it...

Dec 2022
||
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Analyst/Coordinator

Relationship

Verity Solutions doesn't make many promises, so they don't have many opportunities to fail. However,...

Dec 2022
||
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Analyst/Coordinator

Product

In Verity 340B, we get accurate accumulations, easy viewing, and easy order splitting. Historically,...

Dec 2022
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Analyst/Coordinator

Relationship

We were assigned a new customer service person, who I would grade as a B- or C+. Our last customer...

Dec 2022
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Analyst/Coordinator

Product

A lot of the improvements or work Verity Solutions has done over the past year have been focused on...

Dec 2022
||
(0)
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Analyst/Coordinator

Operations

Our Verity 340B implementation wasn't impressive, but our awesome account manager made up for it....

Dec 2022
||
(0)
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Analyst/Coordinator

Operations

Verity Solutions should have weekly or biweekly meetings within their implementation teams to...

Dec 2022
||
(0)
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Director

Product

Interoperability with Verity 340B and other products is not supported at all. However, Verity 340B...

Dec 2022
||
(0)
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Director

Relationship, Product

Verity Solutions is continuously improving their product to meet our needs.

Dec 2022
||
(0)
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Manager

Relationship

I have an account representative who I meet with regularly. That person is always responsive.

Dec 2022
||
(0)
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Manager

Relationship, Product

We are a health system with several hospitals. If we want to make a change to the system across the...

Dec 2022
||
(0)
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Manager

Product

I appreciate the simplicity of the system doing what it is supposed to do. When we submit an order,...

Dec 2022
||
(0)
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Manager

Loyalty

One issue that has been going on for some time that hasn't been fixed is that when we get a pack of...

Dec 2022
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Manager

Loyalty, Product

In the future, we would like to see more reporting from the Verity Solutions platform, but Verity...

Nov 2022
||
(0)
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Manager

Relationship

Verity Solutions' service has been great. If we have any issues, they are easy to get in contact...

Nov 2022
||
(0)
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Manager

Value

We have improved our claim capture with the Verity Solutions product and improved our 340B capture...

Nov 2022
||
(0)
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Manager

Product

There are no real improvements we think Verity Solutions needs to make. The product has been very...

Nov 2022
||
(0)
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Analyst/Coordinator

Culture

Verity Solutions has been really helpful, especially with the contract pharmacy. The vendor hasn't...

Nov 2022
||
(0)
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Analyst/Coordinator

Relationship

The information that we get out of Verity 340B is very accurate. The vendor is really good about...

Nov 2022
||
(0)
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Analyst/Coordinator

Relationship

Verity Solutions’ customer service team has come a long way. They are way more receptive to...

Nov 2022
||
(0)
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Analyst/Coordinator

Relationship, Product

The only negative with Verity Solutions is sometimes their database can be a little slow, although...

Nov 2022
||
(0)
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Analyst/Coordinator

Value

We have requested some different updates from Verity Solutions, and we haven't been charged extra...

Oct 2022
||
(0)
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Analyst/Coordinator

Operations

There needs to be extensive training from Verity Solutions with regard to how to look at reports. As...

Oct 2022
||
(0)
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Analyst/Coordinator

Product

Compared to other third-party administrators, Verity 340B is not very front-end user friendly; we...

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship, Product

With Verity 340B, there are a lot of issues that we have found. Some of them are even huge issues,...

Oct 2022
||
(0)
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Analyst/Coordinator

Culture

I would tell a peer that with Verity Solutions, there are certain pharmacies that only contract with...

Oct 2022
||
(0)
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Manager

Relationship

I always have someone to reach out to at Verity Solutions, and they always tell us to contact them...

Oct 2022
||
(0)
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Director

Relationship

Our dedicated account manager from Verity Solutions has regular communication with us. If I do have...

Oct 2022
||
(0)
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Director

Product

The mapping of the individual drug files in the product can be challenging when it comes to package...

Oct 2022
||
(0)
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Manager

Relationship, Value

Verity Solutions is incredibly open with us about whether or not our revenue is outweighing the fees...

Oct 2022
||
(0)
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Manager

Operations

It took us a while to get the hang of Verity 340B because the vendor didn't provide good documents....

Oct 2022
||
(0)
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Manager

Operations

Verity Solutions' training and support are not clear when we go to them with issues. In the product,...

Oct 2022
||
(0)
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Manager

Product

I have used other 340B solutions, and Verity Solutions has a much smoother platform. They have much...

Oct 2022
||
(0)
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Manager

Relationship

Verity Solutions has added more reporting capabilities to their charts, and everything is nice and...

Oct 2022
||
(0)
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Director

Product

The way the platform is set up makes navigating through it easy. It is easy to find my way around to...

Oct 2022
||
(0)
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Manager

Relationship

Verity 340B is a pretty easy software to navigate. I would recommend the software because the...

Oct 2022
||
(0)
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Manager

Operations

The vendor will send training when they do updates, and they will do webinars.

Oct 2022
||
(0)
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Manager

Relationship

The account managers from Verity Solutions have really stepped things up and have gotten a lot...

Oct 2022
||
(0)
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VP/Other Executive

Product

My team has found Verity 340B much easier to use than another product. The reporting in Verity 340B...

Oct 2022
||
(0)
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VP/Other Executive

Operations

The training was all online. We had one initial review of the product with someone online, but all...

Oct 2022
||
(0)
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VP/Other Executive

Relationship, Operations

The vendor worked really well with us in getting our interfaces set up. With our EMR vendor, we had...

Oct 2022
||
(0)
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VP/Other Executive

Culture, Relationship

The vendor had a great vision when we were purchasing the product. They told us what they were going...

Oct 2022
||
(0)
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Analyst/Coordinator

Product

A lot of new functionality has come out in relation to assigning purchase orders to vendors when we...

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship

I like the functionality to post suggestions for useful upgrades on a board. Some of the things that...

Oct 2022
||
(0)
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Manager

Product

It is difficult for Verity Solutions to meet some expectations, but I would like to see their...

Oct 2022
||
(0)
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Manager

Relationship

I am sure that the higher-ups at Verity Solutions are involved, but I don't have a lot of personal...

Oct 2022
||
(0)
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Manager

Relationship, Product

Verity Solutions should continue to enhance and modify their existing reports. It would also be a...

Oct 2022
||
(0)
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Director

Operations, Product

In general, I am pretty satisfied with Verity 340B. The product isn’t terribly complicated if the...

Oct 2022
||
(0)
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Director

Relationship

In the beginning, I was not satisfied with Verity Solutions’ customer service. I had a couple of...

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship, Operations

Some of Verity Solutions’ implementation people are more by the book and aren't as equipped to help...

Oct 2022
||
(0)
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Analyst/Coordinator

Product

Verity Solutions did an upgrade related to ordering certain specialty drugs, and that made things...

Oct 2022
||
(0)
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Analyst/Coordinator

Product

Verity Solutions has a compliance management program, but it is not the best. It is supposed to be...

Oct 2022
||
(0)
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Analyst/Coordinator

Culture, Relationship, Product

We had difficulties logging on to the program for a while. We all work remotely on different network...

Oct 2022
||
(0)
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Analyst/Coordinator

Culture, Value

Verity Solutions used to be good about not charging for every little thing. More recently, the...

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship

Verity Solutions has the perfect balance between letting the user have control versus putting the...

Oct 2022
||
(0)
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Manager

Product

The only real issue we have had with Verity 340B is that we need to make sure the data we are...

Oct 2022
||
(0)
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Manager

Product

The current product is a lot easier to use. Before, we sometimes had issues with how the units were...

Oct 2022
||
(0)
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Analyst/Coordinator

Product

Verity Solutions definitely makes things as comprehensive and as simple as possible, so they don't...

Oct 2022
||
(0)
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Director

Operations

We had problems with the initial training, but the current training has been going well. We are...

Oct 2022
||
(0)
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Director

Relationship, Product

Verity 340B works well. Most of our conversations deal with various findings that have come up in...

Oct 2022
||
(0)
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Director

Loyalty, Product, Value

There is always room to improve reports. I have yet to work with a vendor that has optimized the...

Oct 2022
||
(0)
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Analyst/Coordinator

Loyalty

Verity 340B has been really good overall because we switched to it from another system that we had...

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship

Verity Solutions gets their drug information from one system, and that information doesn't always...

Oct 2022
||
(0)
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Analyst/Coordinator

Culture

We have had a continual issue with Verity Solutions related to our contract pharmacy invoices. We...

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship

I would not buy the product again because I am not getting a lot of support from Verity Solutions....

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship, Operations

With ongoing training, I have had so many different people that I have dealt with that it is hard to...

Oct 2022
||
(0)
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Analyst/Coordinator

Culture, Product

The product does what it is supposed to do and does it well. The product is easy to use, but there...

Oct 2022
||
(0)
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Director

Operations

I still don’t feel fully confident in all the 340B aspects. Due to the circumstances of our...

Oct 2022
||
(0)
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Director

Relationship

It would be nice if Verity Solutions were a little more helpful with the internal audit process. I...

Oct 2022
||
(0)
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Analyst/Coordinator

Operations, Product

I haven't seen anything new since I have been on board. I know Verity Solutions has had a lot of...

Oct 2022
||
(0)
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Analyst/Coordinator

Loyalty

We are changing our organization’s structure, and we informed Verity Solutions of that change a long...

Oct 2022
||
(0)
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Analyst/Coordinator

Product

The positives that I see are the things that the product does. For example, when I run my audits...

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship

The number-one thing I would like to ask Verity Solutions’ executives for is a competent and...

Oct 2022
||
(0)
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Manager

Relationship

I typically contact our account manager. We have had the same manager since we started with Verity...

Oct 2022
||
(0)
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Manager

Operations, Product

I like some of the product's features, but it isn't easy to learn the system at all. There are still...

Oct 2022
||
(0)
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Manager

Relationship, Operations

The vendor had someone who helped us set everything up. Anytime that we have a problem with the...

Oct 2022
||
(0)
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Manager

Relationship

The representatives from Verity Solutions who I have worked with have done very well.

Oct 2022
||
(0)
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Manager

Product

In general, the application has been pretty easy to use. The overall reliability seems to be good....

Oct 2022
||
(0)
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Manager

Relationship

We would like some direction from the vendor at times when we are trying to solve a more complex...

Oct 2022
||
(0)
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Manager

Relationship

More recently, the vendor’s support has been helpful. We have been doing some business reviews with...

Oct 2022
||
(0)
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Manager

Loyalty

The vendor is in our long-term plans at the moment, though we do periodically look at other...

Oct 2022
||
(0)
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Director

Relationship

The vendor is usually pretty responsive when we have issues. We just have to email our...

Oct 2022
||
(0)
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Director

Culture, Value

I wish that there were a way for us to not pay claims that we aren't going to use, but I don't know...

Oct 2022
||
(0)
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Director

Relationship

When I wanted to do a project with Verity Solutions, I put out an email, and the vendor sent me a...

Oct 2022
||
(0)
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Director

Product, Value

The product helps me coordinate and communicate with my contracted pharmacies. It also helps me see...

Oct 2022
||
(0)
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Director

Product

Sometimes, I get more information than I need from the product. It would be nice to be able to...

Oct 2022
||
(0)
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Director

Value

Verity Solutions has been able to do what I have needed them to for a relatively reasonable price,...

Oct 2022
||
(0)
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Analyst/Coordinator

Relationship

I don’t think that I have had many interactions with the vendor’s executives. Most of our problems...

Sep 2022
||
(0)
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Analyst/Coordinator

Relationship, Product

The product is good, but our account manager has made it even better.

Sep 2022
||
(0)
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Analyst/Coordinator

Relationship

The vendor has been doing a fantastic job. They have done more for us than we could handle on our...

Sep 2022
||
(0)
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Analyst/Coordinator

Relationship

There is nothing Verity Solutions can do to improve; we have to change more things on our side...

Sep 2022
||
(0)
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Manager

Relationship

Verity Solutions' system doesn't include revenue with one of our contract pharmacies, and we have...

Sep 2022
||
(0)
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Manager

Loyalty

No third-party administrator is perfect. We gain things with one vendor and lose other things. I am...

Sep 2022
||
(0)
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Manager

Value

Verity Solutions is very good about not charging for every little thing. We are definitely receiving...

Sep 2022
||
(0)
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Manager

Relationship, Product

We have a robotic process for auditing, and it works pretty well. Sometimes Verity Solutions makes...

Sep 2022
||
(0)
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Manager

Relationship, Operations, Product

Verity 340B is a really easy program to use, and it integrates with our wholesaler system...

Sep 2022
||
(0)
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Manager

Culture, Relationship

We have had some struggles with Verity Solutions. Initially, we had a representative that didn't...

Jul 2022
||
(0)
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Manager

Relationship, Operations

We had a really strong, very good analyst at the start of our implementation process. Unfortunately,...

Jul 2022
||
(0)
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Manager

Value

There are some areas where I wouldn’t rank Verity Solutions very high in terms of their technology....

Jul 2022
||
(0)
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Manager

Product

We have struggled in regard to how the logic works on the contract pharmacy side; the logic is not...

Jul 2022
||
(0)
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Decision Insights: 340B
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340B may not be the hot topic of the healthcare IT industry, but KLAS was surprised to find that there were a significant number of purchasing decisions within the space. We wanted to understand the f



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