Verity 340B Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Relationship
We have such a good representative from Verity Solutions that we are spoiled, so we haven't used the...
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Operations, Product
Verity 340B is relatively easy to use. It has some really great graphs. Even if a user doesn't...
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Loyalty, Relationship
Verity Solutions could have a lobbying group because the biggest threat to the 340B space right now...
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Loyalty, Relationship
We had an issue with our manufacturer, and Verity Solutions was extremely unhelpful in trying to...
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Relationship, Product
We struggle a lot with Verity Solutions. We feel like it is very difficult to get information from...
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Operations
We can just click in the portal and get some information on things for training, but I do not feel...
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Relationship
Our account manager and their supervisor seemed to really want to help and work through things, but...
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Product
The functionality we need in Verity 340B is mostly reporting. We can get some reports, but it is...
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Culture
Verity Solutions pitched Verity 340B to us during the RFP and onboarding and told us they could...
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Culture, Loyalty
We lost money when we went to Verity 340B. The vendor couldn't figure out why we weren't capturing...
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Culture
We had a lot of problems with the fees being kind of hidden with Verity Solutions. We could never...
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Culture, Relationship
We asked Verity Solutions for certain parts of our program be terminated several years ago, and we...
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Loyalty
We have started looking at other vendors and seeing what else is out there. If our issues with...
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Relationship
It is really difficult to get clarity from Verity’s accounting, accounts payable, or product...
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Relationship, Product
Direct vendors oftentimes don't support EDI connectivity with Verity Solutions because they are a...
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Relationship
Since we went live several years ago, I have provided several call system enhancement requests....
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Relationship
Verity Solutions’s account management team members are great. They are fantastic, but I really feel...
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Culture, Relationship
Verity Solutions says that there is a road map, but they don't share it or tell us what they are...
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Product
Verity 340B works pretty well. We have some issues with it, but in general, it is a pretty...
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Relationship
Stuff is happening in the rebate space with the 340B Rebate Model Pilot Program, and we, as a...
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Relationship
Verity 340B is such a dynamic program, and the vendor does a good job of keeping up with the...
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Relationship, Operations
Verity Solutions offers a lot within the help center. The system is intuitive, and anytime we...
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Culture, Value
We have different third-party administrators for our different contract pharmacy relationships....
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Relationship, Operations
When it comes to Verity Solutions' new help center resource, I would rather talk to someone than...
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Relationship
Verity 340B is a simple platform that routinely gets updated. Verity Solutions is very agile that...
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Relationship
Our representative from Verity Solutions is very attentive and responsive. I wish they were better...
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Relationship
We used to have a perfect experience with Verity Solutions because of our original account manager....
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Relationship, Operations
While our account manager was switching, we had multiple scheduled calls where both account managers...
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Relationship
When I am in conversations with other local pharmacy directors who are looking to switch 340B...
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Relationship
Our new account manager doesn't really know our program yet. We could have just been spoiled, but...
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Product
We do regular business reviews with Verity Solutions and talk about any necessary cleanup in the...
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Loyalty
Verity Solutions is up with the times. I don't really think they are behind on anything, and I don't...
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Relationship, Operations
Because of all the 340B rebate model stuff, we have definitely used Verity Solutions's help center...
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Value
We pay our monthly charges, but we don't have any erroneous, weird charges on statements from Verity...
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Relationship
Verity Solutions' support is very good overall. I don’t work with them that closely day to day; I...
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Relationship, Product
In Verity 340B, some of the functionality could be better, particularly with how certain reports run...
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Loyalty, Relationship
Verity Solutions has their issues and things that they are working through, but Verity 340B is a...
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Relationship
A lot of our sites use Verity 340B. However, those sites are having challenges with the system. The...
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Relationship
Verity Solutions is very helpful, and they are a strong partner. There isn't much innovation in the...
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Relationship, Value
Verity Solutions has consistently been a strong partner, providing guidance, assistance, and access...
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Operations
Verity Solutions does an excellent job of providing training whenever it is requested by staff....
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Relationship
Verity Solutions ensures accessibility for our staff. My partner and I are the primary points of...
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Relationship, Product
Verity Solutions is always working to improve. There are times when we want functionality that is...
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Product
Verity 340B’s reporting just isn’t as intuitive as what I have seen with other systems. With other...
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Value
Our 340B savings increased significantly after switching to Verity 340B from our prior systems. What...
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Relationship
Verity Solutions’ account support has been strong. We have worked with several representatives over...
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Culture, Value
Verity Solutions has a set monthly fee that they charge us, and that is it. The fees are not bad at...
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Product
Verity Solutions has surpassed our expectations. They have delivered a very stable, well-functioning...
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Loyalty
We switched over to a new EHR system, so we had to switch our logic. We had a customized logic, but...
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Product
We do a lot of compounding here, so we have many local NDCs. Because we compound so often, if we see...
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Relationship
Verity Solutions' customer service people are available, and they are very present. If we have a...
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Relationship, Operations
There are always updates, and Verity Solutions lets us know about them. They have monthly meetings...
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Operations
One thing Verity Solutions could work on is explaining the always split, never split rule more...
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Relationship, Operations
Verity Solutions sends out newsletters and updates that are very informative, with clear breakdowns...
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Culture
Verity Solutions promised us the ability to have access to Verity 340B in its totality. It was...
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Relationship
Verity Solutions is sometimes lacking in transparency around what they are going to do next or what...
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Operations
Training is not something that we have received very often for Verity 340B, and the tool is a little...
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Relationship
There have been some changes to the individuals that I deal with directly at Verity Solutions. I...
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Culture
Verity Solutions needs to replace their salesperson. They have an excellent product, and the...
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Product
I like the system’s proper and clean accumulation. I like the optimization feature. There is a...
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Value
Verity 340B is competitively priced, but there is some irony about how much money we spend on a...
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Loyalty
We are leaving Verity 340B, but that is not because of its quality. We are moving away from it to...
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Loyalty, Relationship, Operations
Verity Solutions has brought better customer support and better follow-up after our go-live than...
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Operations, Value
Verity Solutions has been great throughout the implementation. I want something self-sufficient that...
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Operations
I always get emails from Verity Solutions about new training that is available for the system. When...
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Value
Verity Solutions is on top of things. If there are any changes in Verity 340B, the vendor will let...
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Product
In Verity 340B, there are drugs that have high accumulations and low accumulations. There is a short...
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Relationship
If we ever have questions or need any answers, Verity Solutions is quick to reply. It seems like I...
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Value
The accumulations that we get from Verity 340B are very good. I really had to struggle with our old...
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Culture, Loyalty, Relationship
Verity Solutions works with us and gives us alternative distribution models. They tell us what is...
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Culture, Value
Verity Solutions avoids charging for every little thing. There haven't necessarily been any changes...
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Loyalty, Product
Verity 340B is good; it works well. I'm happy. With some of that stuff I learned previously, the...
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Relationship
There is always room for growth with Verity Solutions in terms of helping us navigate drug...
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Relationship, Product
Verity Solutions does push out updates on manufacturer restrictions and whatnot. Something that I...
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Relationship
Verity Solutions’ enhancement request process could be a little bit better. The issue has more to do...
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Operations
My frustration with Verity Solutions is mostly because we open new sites and do implementations with...
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Relationship
There have been multiple times when we have called Verity Solutions’ customer support team and...
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Relationship
When we have had issues with Verity 340B, most of the time we find the issue before Verity Solutions...
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Relationship, Product
There are a lot of different modules in Verity 340B, but once people know that, they are good to go....
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Relationship
Verity Solutions gives us a recurring report where they highlight things to look at. They also try...
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Loyalty, Relationship
Once we get used to Verity 340B, it is pretty simple to use. Verity Solutions also has good customer...
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Product
With the way our system works because of how things come across with NDCs and with the way we make...
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Loyalty, Product
There are some times when we have to give a reason why we are changing the accumulator. It would be...
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Loyalty, Operations
We had another solution for split billing when we moved to Verity 340B, but the transition was very...
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Loyalty, Relationship
Working with Verity Solutions has been pretty good. If I have to get in touch with the vendor's...
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Loyalty
We are able to get acute care pricing for some of our retail transactions by tracking the...
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Value
I don't think we would buy Verity 340B again. It requires a lot of maintenance to keep Verity 340B...
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Relationship
We have had a hard time getting Verity Solutions to fix problems. Receiving a resolution can take...
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Operations
Verity Solutions offers training, and they help us do what we are supposed to do. Verity Solutions...
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Loyalty, Value
We couldn't function without Verity 340B. We would definitely need to have something to take its...
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Product
Verity Solutions could improve by keeping up with the different NDCs and the different crosswalks...
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Operations
I don't recall having any on-site training from Verity Solutions, but if we did, it would be great,...
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Relationship
I have regularly scheduled calls with our representative at Verity Solutions. That is great. Our...
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Relationship, Value
When the COVID-19 pandemic started, everything was shut down, and things were bad. Verity Solutions...
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Loyalty
We signed on with Talyst years ago, and then they became Verity Solutions. Verity Solutions is way...
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Product
Verity Solutions has done a very nice job with upgrades. In terms of new technology, almost every...
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Product
Verity 340B is pretty well integrated. It is not as complicated as other systems to use; it is a...
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Relationship
We use Verity Solutions’ new help center, and we also have a regular call with them to help ensure...
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Value
Verity Solutions is pretty straightforward for us, and the product is a good price point for our...
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Relationship
We only have minimal issues with Verity Solutions, and we discuss them on a regular basis. To get to...
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Culture, Loyalty, Relationship
When all the manufacturers' restrictions were first coming out, they came out frequently and were...
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Value
We did a comparison of multiple third-party administrators, and Verity Solutions was very reasonable...
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Loyalty, Relationship, Value
Overall, from start to finish, I am confident in the data from Verity Solutions. I trust their...
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Product
Verity Solutions' portal is very user-friendly and intuitive. Users don't have to be in IT or be...
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Relationship
We love Verity Solutions. They are consistent, and our account manager takes notes if there is...
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Relationship
Overall, I feel confident in Verity Solutions' personnel, the account managers, and the leadership...
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Value
From a Verity 340B standpoint, so much is automated. A report leaves us and goes to the vendor, and...
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Product
Because of our facility type, we have orphan status exclusions. Navigating what drugs have orphan...
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Relationship
Verity Solutions does a good job of offering customer support. If there are files that fail to...
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Product
There are a lot of 340B solutions in the market. While I am comfortable with Verity Solutions and...
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Loyalty
Our 340B eligibility is probably going to end. Additionally, most of Verity Solutions’ stuff is...
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Relationship
We have had an account with Verity Solutions for forever, and our account is relatively simple. A...
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Operations
Verity Solutions always offers training. Verity 340B is easy enough.
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Relationship, Operations
Our account manager has been really good at doing the onboarding for my Verity 340B stuff. And...
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Value
We have definitely received our money's worth with Verity 340B. It works like Verity Solutions says...
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Product
There are a couple of things in Verity 340B that could potentially be changed. There could just be...
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Product
Verity 340B pulls in data from our EHR and also from our wholesalers and matches that data up to the...
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Relationship, Value
We have gotten a lot of benefits from Verity 340B, and we continue to get more. Verity Solutions is...
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Product
We have new users come on board who don't do this day in and day out, so Verity 340B is definitely...
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Loyalty, Relationship, Product
We have almost everything active in our plan. There are some features in Verity 340B that we have...
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Culture
The pitch that was given for the product was that it was fully automated. In the infancy of the...
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Relationship
The people I work with at Verity Solutions are very much able to escalate things to higher levels,...
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Relationship
The account managers at Verity Solutions are absolutely the driving force behind the success we have...
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Loyalty, Relationship
Verity Solutions has a crowdsourced queue for ideas and upgrades. One of the things that got put in...
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Relationship, Product
I think Verity 340B is fantastic. I very much appreciate the platform. It has a lot of advantages in...
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Relationship, Operations
Verity Solutions' new help center resource is very helpful. The update to their resource center has...
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Relationship
Verity Solutions always provides very responsive customer service. They work hard to resolve any...
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Relationship, Product
Everything has been good lately. Verity 340B works easily with our EMR and wholesaler systems. What...
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Operations
Integrating Verity 340B with our EMR was practically impossible. It took forever to get Verity...
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Product
Upgrades are better now than they were initially. There are several things that Verity Solutions...
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Loyalty
Verity Solutions is not part of our long-term plans. We have a couple of other vendors we work with,...
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Operations
The problem isn't the Verity 340B product itself; the problem is the people at Verity Solutions not...
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Product
Verity 340B is better now with drug manufacturer restrictions than they were before. It used to be...
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Operations
I would not recommend Verity 340B. One thing I would tell others looking at Verity 340B is that we...
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Relationship, Operations
Currently, the training is better than it used to be because we have a new account manager at Verity...
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Operations
Verity 340B’s implementation was not good. We had a lot of problems getting everything set up so...
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Relationship
Verity Solutions’ customer support is great. The support people address our concerns and are very...
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Culture
I have been able to negotiate some of the terms for some of our new rollouts, and Verity Solutions...
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Operations
Our experience has really varied with Verity Solutions’ implementation team. I have had to reach out...
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Product
There are some major improvements that Verity Solutions could make that would be really helpful for...
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Product
I asked Verity Solutions recently about new functionalities that are being rolled out, and there is...
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Relationship
Verity Solutions could be more proactive. The account managers don’t warn us about issues until they...
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Relationship, Product
Verity Solutions has made lots of improvements while we have had Verity 340B. They have rolled out a...
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Product
Verity 340B has 340B ESP reporting data that we can pull, and that is helpful when submitting...
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Relationship
Verity Solutions has great support through their TS team and our individual account manager. They...
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Operations
Our original implementation with Verity Solutions was not great. The people were great, but the...
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Culture, Relationship
Verity Solutions keeps all their promises. We get what they said we would get. All in all, they are...
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Relationship, Product
Verity Solutions' software is great, and they are always working to improve it. However, we still...
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Culture, Value
Verity Solutions charges a flat rate instead of a per-claim rate. That flat rate ends up being a...
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Loyalty
Verity 340B is very user-friendly. In the next year, we really should be done fixing all the kinks...
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Relationship
Verity Solutions' financial team works just a little differently than what we have experienced with...
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Relationship
Verity Solutions does follow-up emails. Our account manager confirms when they complete a task, and...
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Product
There are limitations to certain things that the system is capable of doing. There are certain...
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Relationship
The vendor is not always up-to-date on the different manufacturer restriction policies. With the...
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Culture, Product
In terms of the vendor’s system for contract pharmacy, the product meets our needs at the moment....
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Culture, Relationship
When recommending the product, I would tell someone that if they make an important request, they...
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Culture, Relationship
Not all third-party administrators tell us when there is an issue. Most of them wait for us to...
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Relationship
Even though some of my feedback has not been positive, I would still recommend the vendor....
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Operations
Currently, if there are any trainings or new system upgrades, they are just done at our recurring...
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Product
With how things have been going with Verity 340B, there is definitely not a big sway to either stay...
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Product
Our program is working well. We still really like the application itself. I find it useful, and I’m...
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Culture, Loyalty, Relationship
We had a bit of a snafu with Verity Solutions where some of our plans had to change. We thought we...
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Culture
My satisfaction with Verity Solutions’ efforts to help me navigate drug manufacturer restrictions is...
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Culture
To help us with the contract pharmacy restrictions, the vendor could allow us to report on missed...
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Operations
We actually went through a 340B HRSA audit, and part of the audit was that at the end, the auditor...
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Relationship
We have an amazing representative with Verity Solutions. That representative has been very...
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Relationship
Our previous account representative was awesome and great. We were really concerned when we had...
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Culture, Value
We have restricted our contracts because they were broken out across multiple entities and...
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Product
The product is easy to use and requires minimal clicks. From my perspective, the biggest thing is...
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Loyalty, Relationship
We got Verity 340B because we wanted to stay compliant and save money, and the vendor is doing...
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Loyalty, Relationship, Operations
Verity Solutions has worked pretty closely with us. If there is a solution that we need that isn't...
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Relationship, Product
We haven't had any issues with Verity Solutions. We have pretty much gotten everything we expected...
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Relationship, Product
With Verity 340B, we have transparency in the data that we can see. We struggled with our previous...
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Relationship
Any hiccups are usually little things with Verity 340B. We go to the vendor and ask for things in...
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Culture, Relationship
We have a really good Verity Solutions account representative. If there are new updates that we need...
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Value
There was a situation with Verity Solutions where we didn’t get any revenue, and fees were still...
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Product, Value
Where the vendor is lacking is reporting. The only area that the vendor could improve in helping us...
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Relationship
I want to highlight my amazing account management team. They are subject matter experts in the...
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Loyalty
The product is very user-friendly. One of the reasons why I love it in general is that I have worked...
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Relationship, Operations
There are some webinars out there that the vendor does. In addition, anytime I need anything, I...
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Culture, Relationship
My account managers are amazing and keep me happy with Verity Solutions. Verity Solutions actually...
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Product
Verity Solutions is very limited by their Medi-Span catalog. There are items that we can't currently...
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Loyalty, Relationship
I know where a lot of the downfalls are in Verity Solutions' systems, and those downfalls are things...
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Operations
When it comes to the vendor keeping their promises with implementations, they are fine. But there...
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Culture, Product
I like how Verity 340B does split billing and how that all comes back to our wholesaler. The process...
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Product
One MDC number is not flowing like I thought it would in Verity 340B. I don't know if that is from...
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Value
The fees are really high. With the fees being so high, it just seems like we are getting charged for...
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Relationship
I like my account manager. I know I can reach out to them, and they will answer my questions. If...
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Loyalty, Operations
Whether the solution is part of our long-term plans depends on who we ask. One of our C-suite people...
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Relationship
The vendor keeps their promises, but they can be delayed. I have an ongoing issue right now, and it...
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Relationship
I have had a few different account representatives with Verity Solutions, and they have all been...
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Culture, Relationship
I would tell someone asking about Verity Solutions that they are easy to work with, check all our...
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Loyalty
I am curious to see whether we will get the same kind of service, response, benefits, and outcomes...
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Relationship, Product
The reporting in Verity 340B could be better in the sense that the reports in other systems are a...
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Relationship
Verity Solutions is very quick to respond and keep on top of all the manufacturer restrictions. If I...
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Loyalty, Value
One of the big things that set Verity Solutions apart was that we had no ability to capture referral...
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Relationship
Verity Solutions never gets drug manufacturer restrictions right. I tell the vendor, and then I have...
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Product
Verity Solutions’ NPI system is tragic. We deal with a lot of locums, and in the Verity Solutions...
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Value
Verity Solutions provides the information to do referrals, but unfortunately, the vendor charges for...
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Operations
Verity Solutions certainly goes over the pieces for training, but the training is done on the job....
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Culture, Value
I like that Verity 340B works at an NDC level, and the vendor is easy to work with. Their software...
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Value
Verity Solutions' only downside is the fact that when we are using them as a contract pharmacy, we...
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Relationship, Product
Sometimes Verity Solutions is behind on drug manufacturer restrictions, and sometimes finding the...
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Operations
Training from Verity Solutions was rough. The reason it was rough was that they went through...
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Relationship, Value
Verity 340B always stays current because it is online. Integration with Verity 340B is good. Verity...
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Loyalty
We decided to stay with Verity 340B when our contract renewal came up because of familiarity. We...
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Relationship
Verity Solutions really hurt us when all the manufacturer restrictions were happening. It was really...
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Relationship
I like that Verity 340B forever evolves. Verity Solutions really does listen to us. And there are...
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Operations
Verity 340B was easy to implement, and the implementation was critical because that was where we had...
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Culture
I don't know whether this issue is fully related to Verity Solutions, but with all the requirements...
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Culture, Product
Verity 340B is very straightforward. There are not a lot of hoops to jump through.
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Value
I like the landing page on Verity 340B because it shows our WAC spending and our trends, and that is...
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Loyalty
We recently transitioned to Verity 340B for mixed use. We settled on Verity 340B because it had some...
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Product
In Verity 340B, we are still working through quite a few of the drug manufacturer restrictions. It...
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Operations, Product
Verity 340B is easy to use. We just had an audit, and it was really easy to pull the reports we...
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