Verity 340B
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
With Verity Solutions, we have a personal account manager who we meet with regularly. If there is...
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With Verity 340B, we are able to pull reports and data from the system for our purchases and our...
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For someone who is new or just starting with Verity 340B, it might be a little hard to get familiar...
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We get trained on the product constantly but not really by Verity Solutions. The product is hard to...
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The vendor sends out information about updates.
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The vendor lumps a lot of things in a package. We had to add on a few things, but we bought the...
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We haven’t had any major issues or recalls on the system. The vendor has done well. From a 340B...
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We have had some recent integration issues in trying to match software solutions. The system is...
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The system is updated pretty regularly, and the vendor brings new releases about every quarter.
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The vendor's support team has been good. They are responsive. The vendor does a lot of surveillance....
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The vendor's implementation team was fantastic. We did a lot in our time frame, and the vendor kept...
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I have regular calls with an account executive from the vendor organization. They monitor our things...
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The system is very expensive, but we don’t have a lot of risk as we did with our previous system....
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The program is good. We have a little sour taste after some of our contract issues, but overall, we...
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The vendor keeping their promises is a little complicated. They keep about 90% of their promises....
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There were a lot of software changes that we needed, even during the product implementation, and...
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The product is significantly more affordable than the other products out there. There is no perfect...
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The vendor could improve the hospital side of the system for purchases and doing more splits. The...
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Verity Solutions' response to changes and suggestions has been a plus for us. We can make...
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There are some areas where Verity Solutions could improve their reports. The system has some extra...
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Verity Solutions' customer service is phenomenal. We get immediate responses from the vendor's...
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Verity Solutions has a compliance person who ensures that the processes we are doing are within the...
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When I first came on board, Verity Solutions set me up with my account manager for a tutorial. That...
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The vendor's support people are very quick. If we want to do something, then that thing is pretty...
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I don't know how much we are paying for Verity 340B, but I can't imagine its cost being more than...
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Verity Solutions' account managers are readily available. If we have any questions or concerns, then...
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Overall, Verity 340B is pretty good. It does everything that it is supposed to do. The vendor always...
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I think that the vendor has to have such good training for the system because the system isn't super...
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When I met Verity Solutions, they explained to us what their services were and that they could help...
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Verity Solutions does not keep all their promises. Nothing is ever guaranteed.
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Overall, Verity Solutions is a very good partner when it comes to what we need from third-party...
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Verity 340B has been a fantastic solution for us. It helps us to identify patients and use accounts....
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The things that we want to happen end up taking more time than we want them to, and that is one...
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We would like to see a more robust reporting platform with the ability to make it more customizable...
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Verity Solutions' customer service is really good. We have open communication with them all the way...
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Verity 340B is easy to use for split billing. Anytime I have had issues when I have called, Verity...
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We haven't had any ongoing training. But if we have a problem, we can call and the vendor will help...
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When we order a product through our wholesaler, we have to go to the Verity 340B screen to see how...
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Verity 340B is possibly part of our long-term plans. Before renewing our contracts, we usually make...
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Verity Solutions is always trying to see how they can better assist us in making things like...
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Verity 340B is very easy to use and very easy to learn. People tend to pick up quickly on the...
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Our Verity 340B account manager is always there when we need them and even sometimes on the...
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The reporting in Verity 340B is very easy to use and has helped us achieve certain outcomes. The...
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The product’s onboarding process was a nightmare. When we spoke to the salesperson, we got the...
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Our representative is helpful and meets with us regularly. They send us documents for training,...
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The suspicious encounters that are reported from the product are difficult. We have a list of...
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If the interfacing with other vendors were fixed in Verity 340B, the product would be better. Right...
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I don’t know what I do or don’t need in terms of technology, but as far as I know, Verity Solutions...
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Verity Solutions is very proactive. They give us contact with higher-ups if we need it. Overall,...
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Verity 340B offers good value for the money. I have recommended the product to others.
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Verity 340B is really easy to navigate. I like the versatility to go back and do multiple audits...
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Verity 340B has a complicated system of multipliers. Verity Solutions could probably do a better job...
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Verity Solutions is pretty good about not charging for every little thing. We get good outcomes with...
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Verity Solutions has been a good partner for us from the beginning, and our partnership has grown....
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Some of the product's features could be improved. If the reporting were more accessible, that would...
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Verity Solutions is very personable. I have regular calls with the vendor. Verity Solutions is...
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I have no complaints about Verity 340B. The vendor's customer support is good. We have been on the...
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I can see my overall satisfaction with Verity Solutions going down over the next 12 months because...
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The decision to go with Verity 340B again would come down to value and what competitors are doing....
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Verity Solutions is delivering technology that is useful for us, but I personally like being on the...
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Verity Solutions offers a full test environment, and that is hugely valuable for data analytics...
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Verity Solutions' customer service was already pretty good, but it has gotten significantly better....
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Verity 340B is slowly improving. It does its function. There are some places where the system could...
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Every month, we get an update, and the vendor offers training if we need it. Some things just aren't...
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Verity Solutions' web application is functional, but the more that we do and the more the program...
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I don’t really understand all the product or how it works. I just do the split billing, but if I had...
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Anytime when I have had issues and have called over to Verity Solutions, they have been able to help...
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The support and leadership from Verity Solutions are super responsive when we reach out to them....
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Our first year doing contract pharmacy was a success. We have seen a positive change on the...
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The overall daily functionality of Verity 340B is straightforward and easy to use because of the...
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I have noticed that basic things that should have been fixed haven't been in Verity 340B. For...
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The financial end-of-the-month report in Verity 340B is not sufficient for our financial...
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For training, the vendor sent us documents, like information sheets. Having a reference was good. We...
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My only complaint about Verity 340B is that financial reporting in the contract pharmacy arena is...
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Verity Solutions is good. We just send issues to an account manager through email, and they take...
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Verity 340B wasn't originally going to be part of our long-term plans, but that has changed. We were...
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The vendor's training started out pretty solidly, but it eventually became nonexistent. Now, Verity...
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It takes basic users a long time to understand the system and all of its information. There are a...
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My interactions with Verity Solutions have been positive. Verity Solutions has helped me in a speedy...
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I wish Verity 340B had more reports and the ability to filter the reports I need specific to just...
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Verity Solutions' CSMs are responsive and wonderful. The few CSMs that I have worked with have been...
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The solution's reporting module that we use for auditing and financial reporting is very accurate,...
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Verity Solutions could improve the process for returns in the system's mixed-use category. If a...
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Verity 340B is light years ahead of our previous system. The vendor has worked diligently to help us...
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The Verity Solutions analysts we have had in the past have worked very well with us but have been...
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Verity Solutions has proactively reached out to us in several instances before we have even known...
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Verity 340B is integrated pretty well with our systems, but sometimes we have issues. There have...
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Verity Solutions really hasn’t done a ton of new things. Verity Solutions is doing their thing.
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The support team from Verity Solutions is pretty responsive, and we can get things answered and...
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We work pretty closely with Verity Solutions at the top level.
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Verity Solutions has been very helpful. They are very easy to get information from. The only...
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The vendor needs to be willing to go back and restart the training if we get a new person that uses...
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When we call our representative, they want to take care of everything, but they are not an IT...
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I haven't seen any involvement from the vendor executives other than in webinars. Verity Solutions...
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I have seen the vendor take off charges or fees if something hasn't gone through correctly or if...
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Some of the issues that I have brought up to our account manager have happened over and over again....
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The product does what it is supposed to do, and it is very user friendly. The account managers...
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Verity Solutions' support is not as good as it used to be.
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Verity Solutions doesn’t keep all of their promises. They changed the billing on our contract...
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Verity 340B's integration could be better. We would like the solution to integrate better with our...
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We have forms that need to be repeated, and it would be nice to have a way to do them all at once in...
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Verity Solutions' education is very good. They have good customer support people, and their software...
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Verity Solutions has been a very good partner. Their split billing software is excellent. We are...
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Our contracted pharmacy volume is much higher than it was when we first went live with Verity 340B,...
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We didn’t have any major hiccups with our Verity 340B implementation. We noticed things after the...
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The main gap with Verity 340B and where the vendor struggles most is the contract pharmacy piece. We...
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Verity Solutions needs to be more in tune with their customers’ needs and get to where other vendors...
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Verity Solutions does a very good job with integrations. They send out their specs, and we have to...
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I like the solution, but at the same time, its design is way behind its competitiors'. Other...
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There is a tool embedded into the software that allows me to take a software sample and then audit...
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One of the things that I wish that Verity Solutions could do is to show me things that I have...
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It has been years since I have talked to Verity Solutions' CEO about the improvements that their...
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If we were to do everything over again, Verity 340B would be one of the top contenders for our...
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The vendor keeps their promises in the form of our account managers. We have received fantastic...
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The vendor is very innovative. They have a couple of other products that we are considering. We are...
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The new web-based product is much more user friendly than the older versions were, and it has pretty...
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We have a partnership with the vendor as we should. That is negotiation. Two parties sit down, and...
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To be fully transparent, our time with Verity Solutions has been very rough. We have tried to be...
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The vendor required us to go through an onerous, horrible procedure. It was an incredible amount of...
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We recently had a meeting with a vendor representative, and they said they have learned a lot from...
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I have a list of changes I would like to see. We have regular meetings with our vendor...
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Verity Solutions doesn't nickel-and-dime us. Sometimes, we will stumble over something in the...
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There were gaps in Verity Solutions' training. They forgot to train us on several things, and that...
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We are well past our installation glitches with Verity 340B. When new technology comes in, we still...
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The solution does a very good job of meeting our needs. The gaps that we find in it are minimal. One...
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Verity 340B is very good at doing what it is supposed to do. I don't know what sort of new...
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I had a call with one of the vendor's executives where I outlined my disappointment about a piece of...
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The service from Verity Solutions is pretty good for the 340B product. The vendor has a person that...
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The ongoing training that we get from Verity Solutions for their 340B product is great. The vendor...
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I am a little bit hesitant about whether Verity 340B will be able to complete an audit for us. I am...
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I don’t think there have been any demonstrable changes within the program and how it functions....
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Our account manager is very good. We have had a steady relationship with them, and they are very...
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Currently, Verity 340B is pretty good. Recently, we had one of our output files bounce to Verity...
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I have been with Verity Solutions since the system was a desktop application. The conversion to...
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I have not called the vendor’s support team in several years because I didn’t have a good experience...
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When I look at suspect matches in the solution, everything is available to me. It is pretty easy to...
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We are in a really complex environment when it comes to the solution, and the solution is complex...
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Verity Solutions was really productive early on in our conversations with our sales representative....
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During our RFP, Verity Solutions was the only vendor to put together a specific presentation for our...
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Our experience with Verity Solutions has been very good. They have been supportive, and they helped...
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We would like to have a detailed training curriculum that could be reviewed in advance so that...
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Our EMR's integration with Verity 340B was seamless. Verity Solutions' representative spoke with our...
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I would buy Verity 340B again. So far, it seems to be more on top of things than the other 340B...
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Verity Solutions has kept all of their promises. As long as we have voiced our concerns, the vendor...
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Verity 340B has some learning curves that were a bit tough. There are a lot of different functions...
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Our initial training was a little tough. I don't know whether that was because of our account...
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The vendor's new technology is definitely better. Verity Solutions is giving us more tools, but that...
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I hope that our overall satisfaction will go up in a year. It is lower right now because of some...
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Verity 340B has been rather complicated and a lot more tedious than our retail operations. It is...
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Verity 340B has been pretty good so far. As far as its interface and software go, it is all up to...
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We had some issues with our analyst from Verity Solutions, so we reached out to their leadership....
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We received slow responses from our analyst for a while. There were some things that we needed to...
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We deal with a third party for support; we never deal directly with Verity Solutions. Every week,...
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The training from Verity Solutions is not that great because I need a third-party company to come in...
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Verity 340B is really complicated. It just seems like since Verity Solutions is a 340B company that...
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We get our money’s worth with this system because I don’t think we pay Verity Solutions very much...
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On the contract pharmacy side, the reporting could use some work. The numbers and how they came to...
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We have a regular meeting to go over our statistics and any problems we are having. The vendor's...
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The code for interfaces with Verity 340B is a continual learning process. When we make one change to...
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We have no intentions of switching away from Verity 340B. We previously had a different system that...
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I don't know that I have ever experienced a situation where the vendor couldn't hold up their end of...
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Verity Solutions has services they can provide that they would charge for, but we never get charged...
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The upgrades that the vendor has implemented haven't seemed to have a big impact. The vendor makes...
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I don't remember the last time I had to call Verity Solutions. I don't seem to have any problems....
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For the most part, things are going well with Verity 340B. Every system has its hiccups and...
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We have had many performance issues with Verity 340B. When we call Verity Solutions about the...
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We encounter many bugs with updates. I find the bugs and report them to Verity Solutions, but I am...
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Verity 340B is not meeting our expectations, and therefore, we are looking for a new 340B system....
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The vendor keeps up with all the invoicing. I can reach out if I have problems, and they try to fix...
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I am pleased with the service that we have received from Verity Solutions. Their service keeps...
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Verity Solutions continually does upgrades. They listen to what their facilities have to say, and...
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Verity 340B is a lot easier to use than it used to be. Verity Solutions has made huge improvements...
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Verity 340B is much better than our last system was. It is a web-based platform that we can use from...
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There is one thing that could really be improved. Verity Solutions uses First Databank as their...
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Verity Solutions has made a lot of progress recently with our 340B audits and how we can prepare for...
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We, fortunately, haven’t had too many problems, but Verity Solutions has been able to resolve...
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When we did our implementation, I think Verity Solutions tried as much as possible to provide us the...
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We have been very satisfied with Verity Solutions. They have been very helpful to us. When we have...
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Ordering from Verity 340B is very straightforward. It is easy to compare the suspect list. I am...
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It is difficult to match up audits with patients in Verity 340B. The problem is that the system only...
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Verity 340B is a great system in terms of cost. I compared the prices of a lot of systems, and...
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Verity 340B is easy to use and very straightforward. I wish that it had better integration with our...
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We have worked with Verity Solutions for a couple of years. We only tried a couple of partners...
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When the implementation started, I found out that the implementation was actually new to Verity...
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The implementation of Verity 340B took a long time. The implementation person never finished...
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Our pharmacies were active in a certain database and asked why we weren't going active. I asked...
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It was difficult to audit Verity 340B because at first, there wasn't even a number that we could...
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Verity Solutions decided to let the pharmacies do name brands on the captures. Every claim, generic...
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We had a number of great account representatives from Verity Solutions, but as they sent problems up...
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In the Verity Solutions sales process, they did anything to make the sale, and then the...
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We are stretched so thin. We didn't have the time to devote to a system that was not user friendly....
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