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Verity 340B Comments
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User Commentary
Director
The split-billing side works particularly well in Verity 340B. I am highly satisfied with that. With...
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Director
Most of the time, we can get ahold of somebody who can walk us through issues or dial in to help...
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Analyst/Coordinator
Verity Solutions gave us an account manager as our primary source for questions or issues. Our...
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Analyst/Coordinator
Verity Solutions' system is more compliant than other systems are. Verity Solutions has safeguards...
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Director
Integration on the vendor's part is going very well. We have a hiccup right now with trying to...
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Director
Recently, we have had 340B manufacturer pushback, and Verity Solutions was able to create files to...
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Director
The support is very good. Verity Solutions is always attentive and responds promptly. The issues...
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Director
Verity Solutions has done a pretty good job over the years. The product operates as it is supposed...
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Analyst/Coordinator
Verity Solutions works with us to integrate the platform with different aspects of our operation....
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Analyst/Coordinator
Verity 340B is very intuitive. I don't know whether that is because I have been working with the...
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Analyst/Coordinator
When contracting with Verity Solutions, we go back and forth on some items, but Verity Solutions is...
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Analyst/Coordinator
We would be happier if Verity Solutions worked on their services and expanded some of the reporting....
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Analyst/Coordinator
We have requested things, but we haven't necessarily gotten them. However, I do believe that Verity...
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Director
Very few companies are perfect. Verity Solutions has done the best that they can, and they have been...
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Director
The program has almost allowed me to work hands free on a day-to-day basis. I can mainly just log in...
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Director
The vendor has great training. Anytime we have a question, they will answer it for us or offer to...
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Director
The product definitely works as promoted. The reporting is excellent and easy to use. The system...
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Director
At every meeting we have, Verity Solutions tells us about updates or new parts of the product that...
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Director
Verity Solutions has been very good to work with. Anytime we have had an issue, Verity Solutions has...
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Director
We had an issue, and the CEO of the company contacted us. That person took the time to go to an...
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Director
I have referred Verity Solutions to multiple sites and facilities. Some of them took my...
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Analyst/Coordinator
When we need help or request changes, the responsiveness of the vendor's staff is a strength. The...
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Analyst/Coordinator
Any time there is a Sprint update, our account manager lays the update out beforehand and then gives...
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Analyst/Coordinator
The solution limits the amount of time we take to manually review the benefit of purchasing...
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Analyst/Coordinator
When we moved over to the system, we were told that we would have access to all of our information...
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Analyst/Coordinator
There was a lack of training. I would have liked to have someone on-site. We could have gone through...
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Director
We just pay a flat rate. We knew what we were getting into when we started. A major strength of...
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Director
We like Verity Solutions' responsiveness when we need an issue looked at. I have several contacts at...
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Director
Verity Solutions' low-level account representatives could be a little bit more knowledgeable in the...
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VP/Other Executive
We may keep Verity Solutions' system; it is pretty good. I would buy it again. Verity Solutions...
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VP/Other Executive
Verity Solutions probably has the best technology. They have the longest tenure, and they have...
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Manager
We are still in the training process and have been for a long time. That has been a negative with...
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Manager
The product is okay. There are some things that I don't like, but the product is good and has great...
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Manager
Our Verity Solutions trainer is not very knowledgeable. Maybe that person is overworked. I am not...
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Manager
There has been unprofessionalism from Verity Solutions' staff. There have been various times when...
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Manager
I could go on and on about the things we have been dealing with since we started with the vendor....
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Manager
With the split billing, we aren't at a point where we can use the system to order medications. We...
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Manager
We hope that an issue will be resolved soon and that we will see some kind of ROI. We need some sort...
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Manager
We have a short training meeting every week, but I don't think that is the way things should be...
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Manager
We have had some frustrating cases where the system worked backward from what we needed. We weren't...
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Manager
If I were to do everything over again, I would definitely ask Verity Solutions about how I would be...
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Manager
Once when I was dealing with my account representative, that person told me that I was wrong and...
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Manager
I have learned that when Verity Solutions says that they will get back to us about something, their...
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Manager
I don't know that there has been any nickel-and-diming, but we don't feel that we have received the...
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Analyst/Coordinator
Things are getting better. There were some initial issues that are slowly getting worked out now...
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Analyst/Coordinator
The system is very good and to the point, but it was seemingly made by people who are living not in...
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Analyst/Coordinator
Easier navigation would be helpful. The system is very closed off, so in order to have anything done...
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Analyst/Coordinator
I think the way that Verity Solutions handles credit and charges is getting fixed now, but...
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Analyst/Coordinator
We have a representative who we met with frequently up until recently. That seemed like overkill,...
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Analyst/Coordinator
Verity Solutions tells us about the upgrades, but so far, there have not been life-changing...
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Analyst/Coordinator
The system is functional as long as the data we put into is good. Verity Solutions is as good as...
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Analyst/Coordinator
I expect our satisfaction to go up. I have heard the rumors that with Verity Solutions’ leadership...
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Analyst/Coordinator
The vendor used to be another company, and they have grown into Verity Solutions. The difference...
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Analyst/Coordinator
We have had mixed results with Verity Solutions. Our overall experience with them has been okay, but...
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Director
I haven’t had any issues. We pay a flat fee every month. The system works and is easy to use. I have...
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Director
Verity Solutions could let me know some things ahead of time, but I get so many emails that it is...
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Analyst/Coordinator
If I were making the decision, I would not buy this solution again. There are a lot of things that...
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Analyst/Coordinator
The vendor keeps their promises. Their technology is lacking, but there is nothing that they can do...
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Analyst/Coordinator
We have frequent meetings with one of the vendor's account managers. That person does a business...
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Analyst/Coordinator
Verity 340B has a reporting part and a retroactive qualification-of-claims part. The system's...
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Analyst/Coordinator
Our implementation with the vendor wasn't bad. Going live with the product was a fairly smooth...
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Analyst/Coordinator
Verity Solutions' training is fantastic. Whenever we get someone brand new into the hospital, Verity...
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Analyst/Coordinator
Verity Solutions' system works much better than it was promoted. Some things that weren't really...
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Analyst/Coordinator
Verity Solutions' people are very helpful, especially our account manager. That person is always...
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Director
Verity 340B makes my job easier because I am not creating spreadsheets to watch and manage things....
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Director
The vendor introduces new technology to me as soon as it moves along. They call to discuss what they...
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Manager
I don’t think I care about executive involvement. When I have a problem, I feel really comfortable...
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Manager
Verity 340B is not a fun or exciting thing to learn. Verity Solutions does one-on-one training, and...
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Manager
Verity Solutions’ product functions appropriately. It is very accurate. Saying that we received our...
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Director
Verity 340B is user friendly. I am not sure whether we will continue with it or move to another...
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Director
I wish the multipliers and exceptions in Verity 340B could be improved. I wish we could do them per...
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VP/Other Executive
Verity Solutions could enhance the user manual to allow people to better use the product's reporting...
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VP/Other Executive
Verity Solutions wants to send information about upgrades, but they don't really market the...
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VP/Other Executive
Verity Solutions is very good with customer support. The system functions well, and it is easy to...
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Director
Verity Solutions is very responsive to our needs. We can put in ideas for services that we need, and...
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Director
The vendor is doing more à la carte now than we are used to, but we don't need most of their things....
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Director
I would definitely recommend Verity Solutions. Verity Solutions is light-years better than when they...
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Director
Our tangible outcome has been passing an audit. Something is working right. I would say the solution...
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Manager
I would like to see more reporting options. We have had to ask our account manager to develop...
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Manager
We can’t customize the dashboard on the main page, and we wish we could. There are various things we...
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Director
There were some issues with training. We are starting a specific module, and I feel like I have been...
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Director
Verity Solutions has gotten a little bit better at being proactive. There was a point where they...
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Director
Other CPAs like it when we archive information. They have a storage area or an archive area for...
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Director
Unfortunately, some of our dissatisfaction with integration is on our end with our IT, but Verity...
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Director
We are all navigating the new regulations put forth by manufacturers. Hopefully, what we will see is...
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Manager
Some components of the solution make people wary of it. Going live with it was not as smooth as we...
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Manager
Our implementation manager was not available for the go-live and did not provide a backup person. I...
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Manager
Sometimes we wish we could see two screens at the same time within the platform. We wish we could...
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Manager
Our initial account manager was not helpful at all. We would have calls with that person, and every...
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Manager
The solution is really user friendly. I have been able to teach myself how to navigate it. It is not...
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Manager
I would stress to others to make sure that they are asking for adequate training on how to maintain...
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Analyst/Coordinator
The platform is in development. The most important pieces are covered in terms of compliance. The...
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Analyst/Coordinator
The vendor's phone and web support are good. We have an account manager who listens to us, and we...
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Analyst/Coordinator
The vendor executives are surprisingly involved and very responsive. If I send an email, they are on...
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Analyst/Coordinator
I would tell others looking at Verity 340B to make sure that they understand how the crosswalk works...
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Analyst/Coordinator
One piece that keeps coming up in my rant is the reports and the visual analytics on the platform. I...
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Analyst/Coordinator
The vendor does keep all of their promises. It can take a while to get there, but they do. They...
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Analyst/Coordinator
The vendor is not meeting our needs on the reporting side of things and in having dashboards that...
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Director
Any delays we have had around implementation have been on us, not Verity Solutions. They have been...
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Director
Everything is going well with Verity 340B, but we have seen limitations in the system that we are...
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Director
Verity Solutions is phenomenal in helping us approach HRSA audits and feel prepared. Our account...
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Director
Verity Solutions has scaled well to meet the needs across our organization. A lot of the contract...
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Analyst/Coordinator
There is always room for improvement. One improvement would be tying together details in the data...
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Analyst/Coordinator
Of all of our third-party administrators, Verity Solutions is the most engaged with our team. They...
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Analyst/Coordinator
All of the data analytics that we currently have access to in Verity 340B are important, and we use...
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Manager
We definitely get our money’s worth. During the pandemic, we were trying to stop the bleeding...
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Manager
There is some functionality with integration that is lacking, and I don’t know whether that is...
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Manager
There are some things in the accumulator, and regarding the way the data is portrayed, there could...
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Manager
The vendor’s support is always available. Our account manager is great. If we have an issue or...
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Manager
We are pretty close with the vendor's executives. If we have an issue or something that we really...
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Manager
I would tell others about the ease of use and account management. The vendor has good knowledge of...
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Manager
We do not feel nickel-and-dimed by Verity Solutions. We pay a monthly fee, and everything we need is...
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Manager
I would give the system a high rating for supporting us. We haven't run into any problems yet in...
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Manager
I would give Verity Solutions high marks for their ongoing support. We have an assigned account...
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Manager
The system is very intuitive for users. We can usually find what we are looking for without having...
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Manager
We have highly received our money's worth. If I tried to do 340B work by hand, the experience would...
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Manager
I would tell others that Verity Solutions has good support and an easy-to-use platform. There has...
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Manager
I am very satisfied with the system. I don't think there is anything that we would change about the...
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Manager
Verity Solutions has regular updates and changes based off of customers’ wishes. There is a site we...
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Manager
I would like Verity 340B to work better with our enterprise vendor’s product so that we could see...
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Manager
Verity Solutions is very receptive to the customers’ needs. The vendor’s account management is excellent....
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Manager
I like Verity Solutions a lot. Their platform is very easy to navigate and has more visibility than...
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Manager
We have standing calls set up with the vendor for ongoing training, and they have been great. The...
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Manager
The vendor develops new technology but not necessarily for my interest. The vendor is always...
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Director
Things with the product are actually going really well. We had some internal challenges in terms of...
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Director
The vendor has exceeded our expectations with regular meetings to identify low-hanging fruit. When...
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Director
The vendor’s executive involvement has been low. There hasn’t been any involvement, but we haven’t...
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VP/Other Executive
The vendor does a great job. If I had the chance to change, I wouldn’t change. We made the right...
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VP/Other Executive
Verity Solutions recently went through a transition. I can’t remember who purchased them. But...
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VP/Other Executive
Verity Solutions' service is good. The system has really come a long way in the last few years. The...
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Director
Our new account manager was pretty new to both split billing and contract pharmacy. Our account...
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Manager
Our implementation with Verity Solutions did not go well. I don’t know whether the employee that did...
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Manager
Most of the training is verbal, and I wish that Verity Solutions gave examples and had PowerPoints....
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Manager
The day-to-day functionality of the product is very good. However, some of the reporting...
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Manager
We have a knowledgeable account manager from Verity that has a thorough understanding of 340B and...
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Manager
Verity Solutions' CEO loves Verity 340B. George Puckett loves the system and his employees, and he...
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Manager
Verity Solutions' prices were originally kind of high. When they originally gave us a quote, it was...
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Director
Verity Solutions really talked about the product’s reporting functionality and a lot of data. I...
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Director
When it comes to implementation services, I think Verity Solutions was great. One thing we learned...
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Director
I think Verity Solutions is a bit more receptive to feedback than our other vendor was in terms of...
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Director
Our vendors have been great at supporting us. I would put Verity Solutions higher than our other...
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Director
Verity Solutions reached out at the very beginning of COVID-19 to let us know that they could help...
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Director
The software is very easy to use. There are a few minor quirks that we have to work around, but...
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Director
The integration was super easy. I have one little thing that I can't quite figure out, but I am not...
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Director
I feel like I received good training from Verity Solutions, but my ancillary people who had to help...
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Director
The ongoing-support people respond super quickly at any time of day. They are based in a different...
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Director
I have recommended the system several times. Overall, I am very, very pleased with the product. We...
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Director
Whenever I have a question, Verity Solutions answers it concisely. I also have an account...
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Manager
The only thing that I have any concerns about is my Verity Solutions service manager. When we...
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Manager
Getting in contact with an executive at Verity Solutions is an issue. I want to feel like my...
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Manager
Based on my experience, I would buy Verity 340B again. I don’t have a lot of experience with other...
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Analyst/Coordinator
The effectiveness of the training is good, but I sometimes wonder about the quality. Verity...
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Analyst/Coordinator
Verity Solutions has this ticketing system where we can put in tickets to improve something. I have...
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Analyst/Coordinator
I haven’t needed to call the support because I mostly reach out to my account manager for anything...
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Analyst/Coordinator
I would recommend Verity 340B to others. Verity Solutions is reliable, and their implementation...
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Manager
For now, we would buy Verity 340B again. Verity Solutions has kept their promises. The actual system...
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Manager
I like Verity Solutions' implementation team. That team was very helpful, always available to answer...
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Director
Verity 340B's reporting didn't have any of the reporting capabilities or contract pharmacy...
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Director
I haven't had any issues where Verity Solutions committed to things that they didn't do.
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Director
Verity Solutions does a really good job with training
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Director
Verity Solutions is lacking in support. It is hard to believe that there is no support for...
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Manager
We are not driving many tangible outcomes, and that might be because we don’t have an extended...
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Director
Verity 340B is part of our long-term plans. I am very happy with the way it is turning out. Verity...
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Director
The people that Verity Solutions has assigned to us have all done an excellent job. Our account...
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Manager
One thing that is nice to have with the newer platform is the size information is loaded directly...
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Manager
Verity Solutions keeps their promises. Sometimes the fulfillment takes a little longer than we might...
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Director
Verity 340B does jobs that I really dislike, and that is working with NDC numbers, costs, and things...
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VP/Other Executive
Verity Solutions isn't part of our long-term plans. I don't really have an option when it comes to...
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VP/Other Executive
When we first signed on with Verity Solutions, they told us that they would be able to handle the...
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VP/Other Executive
Verity Solutions has so much turnover, and they don't even let us know when someone leaves. We send...
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VP/Other Executive
The interface is super easy. We like the interface of Verity 340B. We like the way we can run...
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CFO
For updates, Verity Solutions pushes out their data file, and we access it. Verity Solutions doesn’t...
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CFO
Verity Solutions is part of our long-term plans as long as the relationship around what we use them...
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CFO
Getting our pharmacy to generate more revenue for us was part of why we brought on Verity Solutions....
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Analyst/Coordinator
I like the system. We struggle with the reporting, but the rest of the system is very easy to use.
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Analyst/Coordinator
Our representative has learned a lot since the person started. The representative has gained...
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Analyst/Coordinator
Verity Solutions is more responsive when we escalate issues, but we shouldn't have to get to that point....
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Analyst/Coordinator
We have our monthly meetings no matter what, and the vendor is always very responsive. They respond...
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Analyst/Coordinator
I am not sure whether Verity 340B is part of our long-term plans. Now that the health field is...
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Analyst/Coordinator
Verity 340B is a beautiful system. Everything we have for the automatic split is awesome. The...
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Analyst/Coordinator
There is something I keep running across in Verity Solutions' catalog. Some item numbers aren't...
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Analyst/Coordinator
Verity Solutions' support team is great. Whenever we have our monthly meetings, the vendor sends out...
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Analyst/Coordinator
Verity Solutions is very good. They listen to their customers. There is a portal where we can make...
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Analyst/Coordinator
We are trying to decide whether this product is part of our long-term plans. Other vendors have...
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Analyst/Coordinator
We have been working on a couple of things with Verity Solutions. Lately, I have had issues with the...
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Analyst/Coordinator
Verity Solutions avoids charging for every little thing. The fees were pretty set in stone when we...
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Analyst/Coordinator
We are still waiting on an implementation for some of our pharmacy. The vendor has reached out...
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Analyst/Coordinator
We went live with the contract pharmacy side of the product. That greatly helped us reach our...
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Manager
The service is very proactive. It seems like the vendor tries to stay up to date with any changes...
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Manager
The implementation was an easy process. The support and the education to utilize the tool are very...
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Manager
I have used a competing product in the past and can definitely see the difference between the...
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Analyst/Coordinator
Verity 340B is pretty easy for users. Verity Solutions created their new online version of split...
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Analyst/Coordinator
I am fairly involved with Verity Solutions' executives. We just have a really good relationship with...
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Analyst/Coordinator
Verity 340B is not part of our long-term plans because we will be converting to another system that...
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Analyst/Coordinator
For the most part, Verity Solutions keeps all of their promises as good as, if not better than, any...
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Analyst/Coordinator
I like that Verity Solution's training is very thorough and that they are quick to respond. When we...
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Manager
Verity Solutions' financial reporting is horrible. They sold us on having an account manager who...
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Manager
Verity Solutions has not done very well with their ongoing support. We had an account manager we...
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Manager
I am optimistic that maybe the vendor will step up their game, but that has not been our experience....
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Manager
There are some contract pharmacies that won’t work with competitors, so we intend to leave those...
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Manager
Our implementation process was really messy. The vendor wasn't particularly transparent, so when we...
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CEO/President
We have a great account manager. I meet with this contact on a regular basis, and the person is...
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CEO/President
Verity Solution's implementation team wasn't super personable, not that they have to be. But they...
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CEO/President
Anytime that someone takes on a new vendor, the proof is in the pudding long term. It is easy for a...
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CEO/President
When we originally went with the vendor, the feedback I got from other clients was that the vendor...
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CEO/President
The product is super easy to work with. I would like to see some minor changes and upgrades. We go...
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Director
Verity Solutions supports us very well. We have a particular support agent that is assigned to us,...
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Director
Because we have a pharmacy contract, Verity Solutions doesn’t charge us for every little thing. They...
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Director
We have no problem with Verity Solution’s integration. Verity 340B has been very good. We also don’t...
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Director
In terms of executive involvement from Verity Solutions, I only deal with the support. I haven’t...
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Manager
My account manager is amazing. From the top leadership all the way down to my account manager,...
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CFO
It seems like the system supports our integration goals. We don't have to pull information from it,...
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CFO
The system is pretty easy to use. The matching part is not the easiest on the other end because we...
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CFO
Our only complex issue is determining what our true savings are on something that we still haven't...
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CFO
I know the split billing is an option with Verity 340B, but at this point, we don't have the volume...
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CFO
We have received our money’s worth. We got a much better deal than other places that I talked to....
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Director
We are kind of new to the product, so I don’t know whether Verity Solutions avoids charging for...
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Director
The vendor has been incredibly responsive. I have had great experiences with the vendor when I have...
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Director
We went live several months ago with split billing. Then we went live for our contract pharmacy, but...
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Director
We are still acquiring the product and seeing what it turns into. But given the savings that we have...
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Manager
To help us work through challenges, Verity Solutions provided team members who meet with us to talk...
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Decision Insights: 340B