Verity 340B Comments

 
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Manager

Functionality and Upgrades

Verity Solutions has regular updates and changes based off of customers’ wishes. There is a site we...

Sep 2020
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Manager

Interfacing and Integration

I would like Verity 340B to work better with our enterprise vendor’s product so that we could see...

Sep 2020
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Manager

Relationship

Verity Solutions is very receptive to the customers’ needs. The vendor’s account management is excellent....

Sep 2020
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Manager

Functionality and Upgrades

I like Verity Solutions a lot. Their platform is very easy to navigate and has more visibility than...

Sep 2020
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Manager

Implementation and Training

We have standing calls set up with the vendor for ongoing training, and they have been great. The...

Sep 2020
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Manager

Other Observations & Comments

The vendor develops new technology but not necessarily for my interest. The vendor is always...

Sep 2020
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Director

Functionality and Upgrades

Things with the product are actually going really well. We had some internal challenges in terms of...

Sep 2020
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Director

Service and Support

The vendor has exceeded our expectations with regular meetings to identify low-hanging fruit. When...

Sep 2020
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Director

Relationship

The vendor’s executive involvement has been low. There hasn’t been any involvement, but we haven’t...

Sep 2020
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VP/Other Executive

Service and Support

The vendor does a great job. If I had the chance to change, I wouldn’t change. We made the right...

Sep 2020
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VP/Other Executive

Other Observations & Comments

Verity Solutions recently went through a transition. I can’t remember who purchased them. But...

Sep 2020
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VP/Other Executive

Functionality and Upgrades

Verity Solutions' service is good. The system has really come a long way in the last few years. The...

Sep 2020
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Director

Relationship

Our new account manager was pretty new to both split billing and contract pharmacy. Our account...

Sep 2020
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Manager

Implementation and Training

Our implementation with Verity Solutions did not go well. I don’t know whether the employee that did...

Sep 2020
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Manager

Implementation and Training

Most of the training is verbal, and I wish that Verity Solutions gave examples and had PowerPoints....

Sep 2020
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Manager

Functionality and Upgrades

The day-to-day functionality of the product is very good. However, some of the reporting...

Sep 2020
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Manager

Relationship

We have a knowledgeable account manager from Verity that has a thorough understanding of 340B and...

Sep 2020
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Manager

Relationship

Verity Solutions' CEO loves Verity 340B. George Puckett loves the system and his employees, and he...

Sep 2020
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Manager

ROI / Cost (care and feeding)

Verity Solutions' prices were originally kind of high. When they originally gave us a quote, it was...

Sep 2020
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Director

Functionality and Upgrades

Verity Solutions really talked about the product’s reporting functionality and a lot of data. I...

Sep 2020
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Director

Lessons Learned

When it comes to implementation services, I think Verity Solutions was great. One thing we learned...

Sep 2020
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Director

Relationship

I think Verity Solutions is a bit more receptive to feedback than our other vendor was in terms of...

Sep 2020
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Director

Service and Support

Our vendors have been great at supporting us. I would put Verity Solutions higher than our other...

Sep 2020
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Director

Service and Support

Verity Solutions reached out at the very beginning of COVID-19 to let us know that they could help...

Sep 2020
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Director

Functionality and Upgrades

The software is very easy to use. There are a few minor quirks that we have to work around, but...

Sep 2020
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Director

Interfacing and Integration

The integration was super easy. I have one little thing that I can't quite figure out, but I am not...

Sep 2020
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Director

Implementation and Training

I feel like I received good training from Verity Solutions, but my ancillary people who had to help...

Sep 2020
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Director

Service and Support

The ongoing-support people respond super quickly at any time of day. They are based in a different...

Sep 2020
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Director

ROI / Cost (care and feeding)

I have recommended the system several times. Overall, I am very, very pleased with the product. We...

Sep 2020
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Director

Relationship

Whenever I have a question, Verity Solutions answers it concisely. I also have an account...

Sep 2020
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Manager

Sales and Contracting

The only thing that I have any concerns about is my Verity Solutions service manager. When we...

Sep 2020
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Manager

Relationship

Getting in contact with an executive at Verity Solutions is an issue. I want to feel like my...

Sep 2020
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Manager

Functionality and Upgrades

Based on my experience, I would buy Verity 340B again. I don’t have a lot of experience with other...

Sep 2020
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Analyst/Coordinator

Functionality and Upgrades

The effectiveness of the training is good, but I sometimes wonder about the quality. Verity...

Sep 2020
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Analyst/Coordinator

Service and Support

Verity Solutions has this ticketing system where we can put in tickets to improve something. I have...

Sep 2020
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Analyst/Coordinator

Service and Support

I haven’t needed to call the support because I mostly reach out to my account manager for anything...

Sep 2020
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Analyst/Coordinator

Lessons Learned

I would recommend Verity 340B to others. Verity Solutions is reliable, and their implementation...

Sep 2020
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Manager

Relationship

For now, we would buy Verity 340B again. Verity Solutions has kept their promises. The actual system...

Sep 2020
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Manager

Service and Support

I like Verity Solutions' implementation team. That team was very helpful, always available to answer...

Sep 2020
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Director

Functionality and Upgrades

Verity 340B's reporting didn't have any of the reporting capabilities or contract pharmacy...

Sep 2020
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Director

Relationship

I haven't had any issues where Verity Solutions committed to things that they didn't do.

Sep 2020
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Director

Implementation and Training

Verity Solutions does a really good job with training

Sep 2020
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Director

Service and Support

Verity Solutions is lacking in support. It is hard to believe that there is no support for...

Sep 2020
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Manager

Functionality and Upgrades

We are not driving many tangible outcomes, and that might be because we don’t have an extended...

Sep 2020
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Director

Future Outlook

Verity 340B is part of our long-term plans. I am very happy with the way it is turning out. Verity...

Sep 2020
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Director

Relationship

The people that Verity Solutions has assigned to us have all done an excellent job. Our account...

Sep 2020
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Manager

Lessons Learned

One thing that is nice to have with the newer platform is the size information is loaded directly...

Sep 2020
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Manager

Functionality and Upgrades

Verity Solutions keeps their promises. Sometimes the fulfillment takes a little longer than we might...

Sep 2020
 Helpful

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Director

ROI / Cost (care and feeding)

Verity 340B does jobs that I really dislike, and that is working with NDC numbers, costs, and things...

Aug 2020
 Helpful

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VP/Other Executive

Future Outlook

Verity Solutions isn't part of our long-term plans. I don't really have an option when it comes to...

Aug 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

When we first signed on with Verity Solutions, they told us that they would be able to handle the...

Aug 2020
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VP/Other Executive

Service and Support

Verity Solutions has so much turnover, and they don't even let us know when someone leaves. We send...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

The interface is super easy. We like the interface of Verity 340B. We like the way we can run...

Aug 2020
 Helpful

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CFO

Other Observations & Comments

For updates, Verity Solutions pushes out their data file, and we access it. Verity Solutions doesn’t...

Aug 2020
 Helpful

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CFO

Relationship

Verity Solutions is part of our long-term plans as long as the relationship around what we use them...

Aug 2020
 Helpful

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CFO

Functionality and Upgrades

Getting our pharmacy to generate more revenue for us was part of why we brought on Verity Solutions....

Aug 2020
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Analyst/Coordinator

Functionality and Upgrades

I like the system. We struggle with the reporting, but the rest of the system is very easy to use.

Aug 2020
 Helpful

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Analyst/Coordinator

Relationship

Our representative has learned a lot since the person started. The representative has gained...

Aug 2020
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Analyst/Coordinator

Service and Support

Verity Solutions is more responsive when we escalate issues, but we shouldn't have to get to that point....

Aug 2020
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Analyst/Coordinator

Service and Support

We have our monthly meetings no matter what, and the vendor is always very responsive. They respond...

Aug 2020
 Helpful

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Analyst/Coordinator

Other Observations & Comments

I am not sure whether Verity 340B is part of our long-term plans. Now that the health field is...

Aug 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Verity 340B is a beautiful system. Everything we have for the automatic split is awesome. The...

Aug 2020
 Helpful

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Analyst/Coordinator

Technology

There is something I keep running across in Verity Solutions' catalog. Some item numbers aren't...

Aug 2020
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Analyst/Coordinator

Service and Support

Verity Solutions' support team is great. Whenever we have our monthly meetings, the vendor sends out...

Aug 2020
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Analyst/Coordinator

Relationship

Verity Solutions is very good. They listen to their customers. There is a portal where we can make...

Aug 2020
 Helpful

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Analyst/Coordinator

Other Observations & Comments

We are trying to decide whether this product is part of our long-term plans. Other vendors have...

Aug 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

We have been working on a couple of things with Verity Solutions. Lately, I have had issues with the...

Aug 2020
 Helpful

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Analyst/Coordinator

ROI / Cost (care and feeding)

Verity Solutions avoids charging for every little thing. The fees were pretty set in stone when we...

Aug 2020
 Helpful

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Analyst/Coordinator

Implementation and Training

We are still waiting on an implementation for some of our pharmacy. The vendor has reached out...

Aug 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

We went live with the contract pharmacy side of the product. That greatly helped us reach our...

Aug 2020
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Manager

Service and Support

The service is very proactive. It seems like the vendor tries to stay up to date with any changes...

Jul 2020
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Manager

Implementation and Training

The implementation was an easy process. The support and the education to utilize the tool are very...

Jul 2020
 Helpful

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Manager

Relationship

I have used a competing product in the past and can definitely see the difference between the...

Jul 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Verity 340B is pretty easy for users. Verity Solutions created their new online version of split...

Jul 2020
 Helpful

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Analyst/Coordinator

Relationship

I am fairly involved with Verity Solutions' executives. We just have a really good relationship with...

Jul 2020
 Helpful

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Analyst/Coordinator

Future Outlook

Verity 340B is not part of our long-term plans because we will be converting to another system that...

Jul 2020
 Helpful

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Analyst/Coordinator

Relationship

For the most part, Verity Solutions keeps all of their promises as good as, if not better than, any...

Jul 2020
 Helpful

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Analyst/Coordinator

Service and Support

I like that Verity Solution's training is very thorough and that they are quick to respond. When we...

Jul 2020
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Manager

Service and Support

Verity Solutions' financial reporting is horrible. They sold us on having an account manager who...

Jun 2020
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Manager

Service and Support

Verity Solutions has not done very well with their ongoing support. We had an account manager we...

Jun 2020
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Manager

Service and Support

I am optimistic that maybe the vendor will step up their game, but that has not been our experience....

Jun 2020
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Manager

Other Observations & Comments

There are some contract pharmacies that won’t work with competitors, so we intend to leave those...

Jun 2020
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Manager

Implementation and Training

Our implementation process was really messy. The vendor wasn't particularly transparent, so when we...

Jun 2020
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CEO/President

Relationship

We have a great account manager. I meet with this contact on a regular basis, and the person is...

Jun 2020
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CEO/President

Implementation and Training

Verity Solution's implementation team wasn't super personable, not that they have to be. But they...

Jun 2020
 Helpful

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CEO/President

Relationship

Anytime that someone takes on a new vendor, the proof is in the pudding long term. It is easy for a...

Jun 2020