Verity 340B Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Product

Verity Solutions rolled out the Verisave platform, which works well, and they have improved their...

Sep 2024
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Director

Relationship, Value

Verity 340B is a tough product to use, but only because the service that they are accommodating is...

Sep 2024
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Director

Relationship

Our customer service representative with Verity Solutions is very helpful, useful, and educational....

Sep 2024
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Director

Operations

I would tell others looking at Verity 340B that implementation was rough. Verity 340B is very easy...

Aug 2024
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Director

Relationship

The account management representative that I have had throughout the past year has been very poor. A...

Aug 2024
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Director

Culture

We terminated some contract pharmacies, and that happened right after the Change Healthcare debacle....

Aug 2024
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Director

Relationship, Operations

I have a close relationship with Verity Solutions, and there is someone who works there who is...

Aug 2024
||
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Director

Product, Value

Split billing with Verity 340B makes us look good, and it makes our lives easier. I don't have to...

Aug 2024
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Director

Operations

For our implementation of Verity 340B years ago, IT was a struggle at times, but most of that was on...

Aug 2024
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Director

Product

Because we are working with a certain other vendor, people think that the integration for Verity...

Aug 2024
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Director

Relationship

With some of the stuff that I have gotten into with Verity Solutions, I don’t think the people that...

Aug 2024
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Director

Relationship, Operations

Verity Solutions does a good job. I enjoy the quarterly business reviews, and the vendor is easily...

Aug 2024
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Analyst/Coordinator

Relationship

If one thing is ready to go, the system is updated. Verity Solutions doesn't wait for versions like...

Jul 2024
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Analyst/Coordinator

Relationship, Product

We have had some issues, but there has not been a problem with bringing in upper management...

Jul 2024
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Analyst/Coordinator

Loyalty

The change that the vendor needs to make is around the manufacturer restriction designation...

Jul 2024
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Director

Relationship

Verity Solutions' representatives are very responsive. Usually, someone reaches out within a couple...

Jul 2024
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Director

Product

Things are going really well with Verity 340B. I'm very happy with it. It is just simple to use. I...

Jul 2024
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Analyst/Coordinator

Relationship

My account manager from Verity Solutions is awesome. However, they aren't able to solve my problems....

Jun 2024
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Analyst/Coordinator

Relationship

Verity 340B doesn't always catch things, and that leads to a lot of problems. We had a super...

Jun 2024
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Analyst/Coordinator

Loyalty, Product

The system has the data that we need. We have to go to one report and then check another report to...

Jun 2024
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Analyst/Coordinator

Product

Verity Solutions NPI system is terrible. It is the worst NPI system that I have ever worked with....

Jun 2024
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Analyst/Coordinator

Relationship

Verity Solutions doesn't have any control over drug manufacturer restrictions. We have to send our...

Jun 2024
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Director

Product

Verity 340B is really easy to use, and it suits our needs. It is very simple software to navigate,...

May 2024
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Director

Relationship

Verity Solutions’ customer service is very good. We get a regular update and account review from...

May 2024
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Director

Operations, Product

Some of Verity 340B’s initial screens for when we are getting used to it could be better if they...

May 2024
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Director

Loyalty, Product

With Verity 340B, sometimes we have to go in and fix our accumulator and add notes. It would be nice...

May 2024
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Director

Product

With Verity 340B, there seems to be a couple days' delay on our invoices when they come across, and...

May 2024
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Manager

Operations

Verity 340B is a pretty complex platform. There are a lot of things that we can do with it, and I...

May 2024
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Manager

Culture, Product

Overall, Verity Solutions does a great job managing our program. As contract pharmacy has taken the...

May 2024
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Manager

Loyalty, Relationship

I’m pretty satisfied with everybody that I have worked with at Verity Solutions. I have never spoken...

May 2024
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Manager

Value

Verity 340B is one of the least expensive solutions that we use, and we get the most money out of...

May 2024
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Manager

Product, Value

The biggest benefit of Verity 340B would be that we don't have to manually track our accumulations...

May 2024
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Manager

Product

I do wish that Verity 340B's reporting and analytics were a little better, but that comes with time....

May 2024
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Director

Culture, Relationship

In terms of transparency, it is sometimes hard to tell where Verity Solutions comes up with the...

May 2024
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Director

Operations

Verity Solutions doesn't have a training portal that I'm aware of. We can call them with issues and...

May 2024
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Director

Product

Some interface things and the ability to get the data to come across have been challenging, but that...

May 2024
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VP/Other Executive

Culture

There are some things Verity Solutions could do, although their attorneys are not sure they should....

Apr 2024
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VP/Other Executive

Relationship

There is not much Verity Solutions can do to help us navigate drug manufacturer restrictions because...

Apr 2024
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VP/Other Executive

Loyalty, Value

Verity 340B is marginally more expensive than other products on the market, but we selected it years...

Apr 2024
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CFO

Loyalty, Value

The rates for Verity 340B have been very competitive, so we plan on staying. The price is the most...

Apr 2024
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Director

Relationship, Product

We have been really happy with Verity 340B. Verity Solutions does a good job of making sure they are...

Apr 2024
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Director

Product

Verity Solutions could help us more with the multipliers. We get a lot of errors that we have to...

Apr 2024
||
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VP/Other Executive

Culture, Product

We have implemented a direct replenishment process to help mitigate the contract pharmacy financial...

Apr 2024
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VP/Other Executive

Culture, Loyalty, Relationship

Things with Verity Solutions have been phenomenal. I am a very happy Verity Solutions customer. I...

Apr 2024
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VP/Other Executive

Culture, Product, Value

The only point that drives me crazy with Verity Solutions but seems to be an industry standard now...

Apr 2024
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VP/Other Executive

Culture, Relationship

Verity Solutions is really easy to work with in terms of helping us with our conversions. They are...

Apr 2024
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VP/Other Executive

Relationship, Product

At times, we have communication issues between Accredo and Verity Solutions. At the end of the day,...

Apr 2024
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VP/Other Executive

Product

I want the ability to mock up an order in Verity 340B to see how something would split. The pharmacy...

Apr 2024
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Director

Product

Verity 340B is missing certain types of alerts. Let's say there is an NDC I'm accumulating on, but...

Apr 2024
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Director

Value

The vendor avoids charging for every little thing. That is one of the things I like about them.

Apr 2024
||
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Director

Relationship

The vendor is okay with keeping promises. It is just a matter of time. If they promise something...

Apr 2024
||
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Director

Relationship

The vendor has great customer service. Even executives come in. We have a good relationship at the...

Apr 2024
||
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Director

Culture, Relationship

Things are going really well with Verity Solutions. We have had a couple of different customer...

Apr 2024
||
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Director

Value

From a high-level view, our switch to Verity Solutions made a huge difference in our potential 340B...

Apr 2024
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Director

Relationship, Product

Some of the system's reports aren't as clear and concise as I would like them to be. That has been a...

Apr 2024
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Director

Relationship

In terms of Verity Solutions' efforts to help us navigate drug manufacturer restrictions, the vendor...

Apr 2024
||
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Manager

Operations

Prior to our last implementation, I would absolutely have given Verity Solutions a perfect score...

Mar 2024
||
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Manager

Relationship

When the vendor's staff has had less than stellar service, Verity Solutions has taken the time to...

Mar 2024
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Manager

Relationship

Our account manager is very knowledgeable about their job, and they work hand in hand with us and...

Mar 2024
||
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Manager

Relationship

Realistically, there are limitations that our account manager has worked to help us escalate in...

Mar 2024
||
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Manager

Value

There are aspects of Verity 340B where there are opportunities for improvement, but there is no...

Mar 2024
||
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Manager

Product, Value

Personally, I would stick with Verity Solutions. Verity 340B is actually very easy to use. Some...

Mar 2024
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Manager

Product

For what Verity Solutions is able to do with the information we are able to give, I would rate their...

Mar 2024
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Manager

Relationship, Product

Anytime a function is down, we get email alerts immediately. We can customize the level of response...

Mar 2024
||
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Manager

Relationship, Product

I can see, looking back, many additions that have been wonderful quality-of-life improvements to our...

Mar 2024
||
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Manager

Relationship

Verity Solutions’ service is very proactive. Our account manager initiates a number of items that...

Mar 2024
||
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Manager

Value

I absolutely recommend Verity 340B. Just on our retail side, we are able to show a large amount in...

Mar 2024
||
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Manager

Relationship

We have contacts within Verity Solutions who can answer our questions, and they do everything that...

Mar 2024
||
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Manager

Operations, Product

One unique thing that we faced when implementing the system was that our previous solution had...

Mar 2024
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Director

Relationship

The past couple of account managers we have had over the past year have been really good. We have...

Mar 2024
||
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Manager

Relationship

Our old account manager has moved around the company, but I have access to them and our new account...

Mar 2024
||
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Manager

Relationship, Product

Through our quarterly reviews, we identify target medications or things we might order in the...

Mar 2024
||
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Manager

Relationship, Product

We have had issues with our data feed dropping, and several files get away from us every day. When...

Mar 2024
||
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Manager

Relationship

We have regular meetings with Verity Solutions to go over drug targets, and those meetings have been...

Mar 2024
||
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Manager

Operations

Part of our quarterly call includes training. If we need to have anybody trained, the vendor offers...

Mar 2024
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Manager

Product

Over the last year, Verity Solutions has updated some of their reporting and made it easier to get...

Mar 2024
||
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Manager

Product

Verity 340B doesn't speak back to the EMR. Information from the EMR flows to the system on...

Mar 2024
||
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Manager

Product

Verity 340B is easy to click through. Everything is easy to see and label, and it is easy to jump around....

Mar 2024
||
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Manager

Product

We have had some issues with biologics that are dispensed in units of activity and how things get...

Mar 2024
||
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Manager

Relationship

I generally send an email, and then the vendor creates a ticket or emails me back for clarification....

Mar 2024
||
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Manager

Relationship

For the most part, Verity Solutions is good when it comes to getting information from the...

Mar 2024
||
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Manager

Loyalty

We switched to Verity 340B because the split-billing product we had before Verity 340B was terrible....

Mar 2024
||
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Manager

Value

I have had some one-on-one meetings and have asked for some extra things, and the vendor has never...

Mar 2024
||
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Manager

Culture, Relationship

Verity Solutions is pretty up-to-date, and they come out with new products whether we want to...

Mar 2024
||
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VP/Other Executive

Relationship

By the time we came on with Verity 340B, there was almost a cookie cutter recipe for handling drug...

Mar 2024
||
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VP/Other Executive

Relationship, Product

I would love to see a bit of an upgrade in how the vendor handles referrals. We work with other...

Mar 2024
||
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VP/Other Executive

Relationship

We have an amazing representative from Verity Solutions. They are super responsive and friendly....

Mar 2024
||
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VP/Other Executive

Loyalty, Relationship

I was resistant to Verity Solutions for a while because I am not a fan of Express Scripts, the...

Mar 2024
||
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Director

Operations, Product

I like the fact that Verity 340B is pretty easy to use. We send in our order, and the vendor takes...

Mar 2024
||
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Director

Relationship

The vendor's representative is easy to work with. They try to make sure that we are happy and that...

Mar 2024
||
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Director

Product

I would recommend that Verity Solutions have someone on board who could make sure that their system...

Mar 2024
||
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Director

Loyalty

Verity 340B is probably the best tool that we have used. We have used different products over the...

Mar 2024
||
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Director

Relationship

Verity Solutions is one of my favorite vendors when it comes to support. They will give us anything...

Mar 2024
||
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Director

Relationship, Product

The vendor is falling short with integration and support for provider file management and audit...

Mar 2024
||
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Director

Relationship, Value

One hesitation I have is that Verity Solutions is owned by a pharmacy benefit manager. That feels...

Mar 2024
||
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Director

Relationship, Operations

Verity Solutions hasn't provided support in terms of how to navigate things. They have a couple of...

Mar 2024
||
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Director

Relationship, Product

We are a pretty complicated organization. That isn't the vendor's fault. It is tough to fully...

Mar 2024
||
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Director

Operations

Verity 340B had an easy implementation. It was very transparent, and the product is doing what it is...

Mar 2024
||
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Director

Relationship

We have regular conference calls with our account manager, and those go very well. The account...

Feb 2024
||
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Analyst/Coordinator

Operations

Verity Solutions has gotten better, but I don't know whether they are doing well in terms of...

Feb 2024
||
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Analyst/Coordinator

Product

The system is missing functionality related to the way we pull some patient information from the...

Feb 2024
||
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Analyst/Coordinator

Relationship, Product

We have requested custom reports, and the vendor has been really good at providing financial reports...

Feb 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

The technology hasn't really changed in the contact pharmacy piece. My understanding is that the...

Feb 2024
||
(0)
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Analyst/Coordinator

Relationship

When we reach out, the support people respond pretty quickly. If we have to escalate issues, the...

Feb 2024
||
(0)
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Analyst/Coordinator

Culture, Loyalty

I would buy Verity 340B again only because I know some contract pharmacy affiliations only go with...

Feb 2024
||
(0)
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Director

Value

We definitely get our money's worth out of Verity Solutions, and the system is easy to use for the...

Feb 2024
||
(0)
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Director

Relationship, Product

Verity Solutions needs to improve the way we work with multipliers. Multipliers are a big thing....

Feb 2024
||
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Manager

Relationship

Verity Solutions goes through customer feedback and makes improvements. They are constantly...

Feb 2024
||
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Manager

Relationship, Product

Verity 340B has an NDC that checks for our purchase history but also looks for the other generic...

Feb 2024
||
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Manager

Relationship

I can always email Verity Solutions and get a response right away. I can even call, and my account...

Feb 2024
||
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Manager

Relationship

Verity Solutions is pretty good at letting us know whether any new changes go into effect, and we...

Jan 2024
||
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VP/Other Executive

Culture

On the contract pharmacy side, Verity Solutions has a weird billing practice that I don't like or...

Jan 2024
||
(0)
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VP/Other Executive

Culture, Product

I like the way the accumulator works in Verity 340B. It is pretty simple. Most of the issues we have...

Jan 2024
||
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VP/Other Executive

Product

The product could do a better job of identifying the insurance companies as managed Medicaid. That...

Jan 2024
||
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Director

Relationship

Verity Solutions sends out emails periodically to let us know about different changes with drug...

Jan 2024
||
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Director

Relationship

We have an excellent account representative from Verity Solutions who is very good at responding to...

Jan 2024
||
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Director

Relationship

Verity Solutions is constantly making positive changes to their website, trying to increase the...

Jan 2024
||
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Director

Value

Thanks to Verity 340B, we have 340B savings in an auditable format.

Jan 2024
||
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Director

Product

The 340B area isn't new, but there are always going to be changes to it, and there will always be...

Jan 2024
||
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Director

Operations

Overall, the implementation was extremely poor with Verity Solutions. We signed a contract with them...

Jan 2024
||
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Director

Relationship

Verity Solutions does regular business reviews for us, but the data they send is not the data I...

Jan 2024
||
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Analyst/Coordinator

Relationship

The customer service from Verity Solutions is top notch. Anytime that I email my account manager,...

Jan 2024
||
(0)
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Analyst/Coordinator

Product

There are some reports that only our account manager can see that I would like to have visibility to...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

Verity Solutions is keeping up with industry standards. They have been improving their portal with...

Jan 2024
||
(0)
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Manager

Product, Value

The audit reporting and general reporting setups in Verity 340B have recently been improved to help...

Jan 2024
||
(0)
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Manager

Culture, Relationship

Over the last while, our contract pharmacy stuff has been getting hit by manufacturers. Verity...

Jan 2024
||
(0)
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Manager

Product

On the development side of Verity 340B, the reports could be improved if there were 340B, GPO, and...

Jan 2024
||
(0)
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Manager

Relationship

Things are going well with Verity 340B. Verity Solutions keeps updating Verity 340B because they can...

Jan 2024
||
(0)
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Director

Relationship, Product

Verity Solutions falls short when navigating drug manufacturer restrictions. There is not much help,...

Dec 2023
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(0)
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Director

Product

Verity 340B is straightforward and tracks very well.

Dec 2023
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Director

Operations

The go-live for Verity 340B was very professionally done. Verity Solutions had a team that they...

Dec 2023
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Director

Product

We could get a bit more out of some of the reporting in Verity 340B. Everything is very cookie...

Dec 2023
||
(0)
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Director

Relationship

We have regular calls with Verity Solutions, and they keep us up-to-date on restrictions. Their...

Dec 2023
||
(0)
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Director

Product

The system does what it is supposed to do and meets all of our expectations.

Dec 2023
||
(0)
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Physician

Relationship

I don't hear a lot about Verity 340B from the vendor. In terms of ease of use for end users, Verity...

Dec 2023
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Physician

Culture

We have had a contract with the vendor for a long time, and they haven't increased our codes. The...

Dec 2023
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Physician

Operations

One area where Verity Solutions could improve would definitely be education. The vendor doesn't...

Dec 2023
||
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Physician

Loyalty

I don't know about any companies that it would be more beneficial to work with than Verity...

Dec 2023
||
(0)
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CEO/President

Relationship

Verity Solutions responds to our issues if we have any, and our higher-ups have calls with the...

Nov 2023
||
(0)
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CEO/President

Value

Verity 340B is generally expensive but is probably the best one of our products when it comes to...

Nov 2023
||
(0)
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CEO/President

Relationship

When we went into Verity Solutions’ product, they had strong customer service. Verity Solutions...

Nov 2023
||
(0)
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Analyst/Coordinator

Loyalty, Relationship, Operations

Everything is going great with the vendor. Nothing has changed. We have no complaints. We have had a...

Nov 2023
||
(0)
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Analyst/Coordinator

Relationship

Verity Solutions is great. Whenever I need help, I can always reach out via email, and they will...

Nov 2023
||
(0)
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Analyst/Coordinator

Relationship, Operations

Verity Solutions has this great thing where we can reach out to them with any suggestions. I know...

Nov 2023
||
(0)
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Analyst/Coordinator

Relationship

We are a small facility, so we constantly have to create local NDCs, maps, and compounds, and Verity...

Nov 2023
||
(0)
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Analyst/Coordinator

Relationship, Value

Verity Solutions does a hell of a job saving us a hell of a lot of money. They have excellent...

Nov 2023
||
(0)
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Analyst/Coordinator

Product

We did a recent upgrade, and if I could change anything, I would revert back to the original...

Nov 2023
||
(0)
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Analyst/Coordinator

Value

The VERISAVE functionality in Verity 340B is top notch. Every Verity Solutions customer needs to run...

Nov 2023
||
(0)
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Manager

Relationship

We have not been happy with our account manager; they have been hard to get ahold of. They are the...

Oct 2023
||
(0)
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Manager

Relationship

The vendor is good about sharing their vision. They hold monthly meetings to share that type of information....

Oct 2023
||
(0)
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Manager

Product

With Verity 340B, there are a lot of settings and configurations that we cannot see or manipulate....

Oct 2023
||
(0)
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Director

Relationship, Operations

With our previous vendor, we did some research, and we were less than happy with our experience in...

Oct 2023
||
(0)
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Director

Relationship

Verity Solutions has worked with us very well. We have worked with a few different analysts or...

Oct 2023
||
(0)
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Director

Culture, Value

We don't experience extra charges at all. We have the base package, and any additional resources and...

Oct 2023
||
(0)
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Director

Operations

The initial training was fabulous. For the ongoing training, the only thing that I would say is that...

Oct 2023
||
(0)
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Director

Relationship

We have had such success with Verity Solutions, and when we have issues or questions, we get very...

Oct 2023
||
(0)
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Director

Operations, Product

When we have new staff that we have to train, the product is very intuitive and easy for them to...

Oct 2023
||
(0)
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Director

Relationship

I haven't had to escalate anything to a high or executive level with Verity Solutions. I have been...

Oct 2023
||
(0)
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Director

Loyalty, Relationship

An outside organization recently became 340B eligible and was probed with some questions from their...

Oct 2023
||
(0)
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Director

Loyalty, Relationship

Verity Solutions continues to keep up with all of the changes and legislation or adjustments that...

Oct 2023
||
(0)
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Director

Relationship, Product

Verity 340B has performed really well for us, and I think it helps all of our teams that are...

Oct 2023
||
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