Verity 340B
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Jackson Tate
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User Commentary

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Director

Relationship

The account managers I have with Verity Solutions are great. They ask us whether we have any...

Jan 2023
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Director

Implementation and Training

I was very satisfied with the initial implementation of Verity 340B, but the response time with the...

Jan 2023
||
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Director

Functionality and Upgrades

With Verity Solutions, patient information in the matching claims detail list is not available, and...

Jan 2023
||
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Director

Functionality and Upgrades

I don't like Verity Solutions’ portal. It is not user friendly for people who don't know how to use...

Jan 2023
||
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Director

Functionality and Upgrades

Verity 340B is not terrible once a user has been in it, but if a user is new and is trying to use...

Jan 2023
||
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Director

Service and Support

Most of the time, Verity Solutions answers my questions or gets back to me fairly quickly. We also...

Jan 2023
||
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Director

Implementation and Training

Our training with Verity Solutions was all good. The vendor’s people were easy to talk to during our...

Jan 2023
||
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Director

Functionality and Upgrades

Verity 340B is working well for us, so I am okay with the way it is. I understand the system a...

Jan 2023
||
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Director

Lessons Learned

I have to download the information weekly from my system. I don't have the interface, so I would...

Jan 2023
||
(0)
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Director

Future Outlook

Verity 340B has worked well for me. I would buy the tool again, but I am going to change it in three...

Jan 2023
||
(0)
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Director

Sales and Contracting

There were things about Verity 340B that we didn't know ahead of time. Had we known those things, we...

Jan 2023
||
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Director

Implementation and Training

We were told things during implementation that did not end up being the case. The implementation was...

Jan 2023
||
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Director

Implementation and Training

The lack of knowledge from the implementation representative for Verity Solutions was our biggest...

Jan 2023
||
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Director

Functionality and Upgrades

We like the simplicity of Verity 340B and the ease of finding what we need. We were using a product...

Jan 2023
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Director

Relationship

We have one account manager that we can reach out to in whatever way we choose, whether it be via an...

Jan 2023
||
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Director

Relationship

The vendor meets with us on a regular basis; we don’t get an email out of the blue because the...

Jan 2023
||
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Director

Service and Support

We would like it if the vendor could proactively identify issues.

Jan 2023
||
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Director

Implementation and Training

Our implementation of Verity 340B was one of the easiest implementations that we have ever gone...

Jan 2023
||
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Analyst/Coordinator

Functionality and Upgrades

The Verity 340B portal is very user friendly. I like the visibility that the portal gives me to my...

Jan 2023
||
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Analyst/Coordinator

Service and Support

Verity Solutions’ customer service is excellent. The vendor provides a monthly financial report, and...

Jan 2023
||
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Director

Functionality and Upgrades

We have started using Verity 340B for our outpatient pharmacy, but so far, the vendor has not been...

Jan 2023
||
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Analyst/Coordinator

Technology

Things have been great with Verity Solutions. We did a lot of work behind the scenes to get the...

Jan 2023
||
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Analyst/Coordinator

Relationship

We have a dedicated analyst, and very frequently like clockwork, we have a meeting with them....

Jan 2023
||
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Analyst/Coordinator

Relationship

We join Verity Solutions for a webinar where there are different topics, and that is really awesome....

Jan 2023
||
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Analyst/Coordinator

Relationship

Our files are getting transferred quickly. Whenever there is an error on our part, Verity Solutions...

Jan 2023
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Analyst/Coordinator

Other Observations & Comments

It is hard to get information about local NDCs and compounds in Excel because some NDCs and...

Jan 2023
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Analyst/Coordinator

Relationship

The vendor will let us know ahead of an update about everything that is new and walk us through it....

Jan 2023
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Manager

Functionality and Upgrades

Verity 340B is very fast, transparent, and easy to navigate. It is very straightforward when the...

Jan 2023
||
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Manager

Relationship

The vendor's executive involvement is high. Sometimes the CEO gets on the phone with us.

Jan 2023
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Manager

Service and Support

Verity Solutions' customer service has been phenomenal. The vendor always turns things around and...

Jan 2023
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Analyst/Coordinator

Functionality and Upgrades

We work with other third-party administrators, and because of that collaboration, we don’t always...

Jan 2023
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Analyst/Coordinator

Functionality and Upgrades

I would like to see a more streamlined reporting system in Verity 340B for wholly owned contract...

Jan 2023
||
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Analyst/Coordinator

Relationship

Verity Solutions has helped our organization navigate the tumultuous waters of these past years. I...

Jan 2023
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Director

Relationship

A unique strength of Verity Solutions is the structured, regular meetings with our account manager....

Jan 2023
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Director

Other Observations & Comments

One of the promises that Verity Solutions has kept, though with a long delay, has been a promise to...

Jan 2023
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Analyst/Coordinator

Functionality and Upgrades

The vendor is continually improving, and that is nice. It is nice that the vendor is constantly...

Dec 2022
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Analyst/Coordinator

Relationship

We have eventually gotten all the things I have been promised by the vendor. We have an account...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

Following the logic in the software can be extremely difficult. I believe the software was...

Dec 2022
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(0)
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Analyst/Coordinator

Functionality and Upgrades

One big gripe I have about the product is that it only lets us pull data for a certain number of...

Dec 2022
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Analyst/Coordinator

Relationship

When the vendor rolls out their tiny updates, they do a really good job of getting the information...

Dec 2022
||
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Analyst/Coordinator

Technology

The software works, but it is currently not cutting edge. The vendor continually updates their...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

In terms of seeing tangible outcomes, things are difficult. The vendor gives the retrospective look...

Dec 2022
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Analyst/Coordinator

Relationship

The vendor’s people that support us directly, like our account manager, are super proactive. They...

Dec 2022
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Analyst/Coordinator

Relationship

On the software side, the vendor is not proactive. The 340B landscape isn't changing much, so it is...

Dec 2022
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Manager

Service and Support

I would give Verity Solutions a high rating on executive involvement. I talk to a lot of upper-level...

Dec 2022
||
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Manager

Implementation and Training

Our implementation went poorly because when we were supposed to implement, Verity Solutions turned...

Dec 2022
||
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Manager

Sales and Contracting

We have had issues from the first day. I have a pretty low capture rate of encounters crossing over...

Dec 2022
||
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Manager

Sales and Contracting

Verity Solutions needs to look at changing their model. They are using a PBM to dump money to the...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

I have several issues with the vendor’s methodology in qualifying claims. They don’t use people's...

Dec 2022
||
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Analyst/Coordinator

Sales and Contracting

The person that we dealt with at Verity Solutions told us that we would have a once-a-month fee, but...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

The vendor has been fixing a lot of things such as reports in the product, and that has made it...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

Verity Solutions doesn't make many promises, so they don't have many opportunities to fail. However,...

Dec 2022
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Analyst/Coordinator

Functionality and Upgrades

In Verity 340B, we get accurate accumulations, easy viewing, and easy order splitting. Historically,...

Dec 2022
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Analyst/Coordinator

Relationship

We were assigned a new customer service person, who I would grade as a B- or C+. Our last customer...

Dec 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

A lot of the improvements or work Verity Solutions has done over the past year have been focused on...

Dec 2022
||
(0)
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Analyst/Coordinator

Implementation and Training

Our Verity 340B implementation wasn't impressive, but our awesome account manager made up for it....

Dec 2022
||
(0)
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Analyst/Coordinator

Implementation and Training

Verity Solutions should have weekly or biweekly meetings within their implementation teams to...

Dec 2022
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(0)
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Director

Interfacing and Integration

Interoperability with Verity 340B and other products is not supported at all. However, Verity 340B...

Dec 2022
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(0)
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Director

Functionality and Upgrades

Verity Solutions is continuously improving their product to meet our needs.

Dec 2022
||
(0)
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Manager

Relationship

I have an account representative who I meet with regularly. That person is always responsive.

Dec 2022
||
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Manager

Functionality and Upgrades

We are a health system with several hospitals. If we want to make a change to the system across the...

Dec 2022
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Manager

Functionality and Upgrades

I appreciate the simplicity of the system doing what it is supposed to do. When we submit an order,...

Dec 2022
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Manager

Functionality and Upgrades

One issue that has been going on for some time that hasn't been fixed is that when we get a pack of...

Dec 2022
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Manager

Functionality and Upgrades

In the future, we would like to see more reporting from the Verity Solutions platform, but Verity...

Nov 2022
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(0)
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Manager

Service and Support

Verity Solutions' service has been great. If we have any issues, they are easy to get in contact...

Nov 2022
||
(0)
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Manager

ROI / Cost

We have improved our claim capture with the Verity Solutions product and improved our 340B capture...

Nov 2022
||
(0)
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Manager

ROI / Cost

There are no real improvements we think Verity Solutions needs to make. The product has been very...

Nov 2022
||
(0)
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Analyst/Coordinator

Relationship

Verity Solutions has been really helpful, especially with the contract pharmacy. The vendor hasn't...

Nov 2022
||
(0)
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Analyst/Coordinator

Relationship

The information that we get out of Verity 340B is very accurate. The vendor is really good about...

Nov 2022
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Analyst/Coordinator

Service and Support

Verity Solutions’ customer service team has come a long way. They are way more receptive to...

Nov 2022
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Analyst/Coordinator

Technology

The only negative with Verity Solutions is sometimes their database can be a little slow, although...

Nov 2022
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Analyst/Coordinator

ROI / Cost

We have requested some different updates from Verity Solutions, and we haven't been charged extra...

Oct 2022
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Analyst/Coordinator

Implementation and Training

There needs to be extensive training from Verity Solutions with regard to how to look at reports. As...

Oct 2022
||
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Analyst/Coordinator

Functionality and Upgrades

Compared to other third-party administrators, Verity 340B is not very front-end user friendly; we...

Oct 2022
||
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Analyst/Coordinator

Relationship

With Verity 340B, there are a lot of issues that we have found. Some of them are even huge issues,...

Oct 2022
||
(0)
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Analyst/Coordinator

Lessons Learned

I would tell a peer that with Verity Solutions, there are certain pharmacies that only contract with...

Oct 2022
||
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Manager

Relationship

I always have someone to reach out to at Verity Solutions, and they always tell us to contact them...

Oct 2022
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Director

Relationship

Our dedicated account manager from Verity Solutions has regular communication with us. If I do have...

Oct 2022
||
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Director

Functionality and Upgrades

The mapping of the individual drug files in the product can be challenging when it comes to package...

Oct 2022
||
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Manager

Relationship

Verity Solutions is incredibly open with us about whether or not our revenue is outweighing the fees...

Oct 2022
||
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Manager

Implementation and Training

It took us a while to get the hang of Verity 340B because the vendor didn't provide good documents....

Oct 2022
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Manager

Implementation and Training

Verity Solutions' training and support are not clear when we go to them with issues. In the product,...

Oct 2022
||
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Manager

Functionality and Upgrades

I have used other 340B solutions, and Verity Solutions has a much smoother platform. They have much...

Oct 2022
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Manager

Service and Support

Verity Solutions has added more reporting capabilities to their charts, and everything is nice and...

Oct 2022
||
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Director

Functionality and Upgrades

The way the platform is set up makes navigating through it easy. It is easy to find my way around to...

Oct 2022
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Manager

Service and Support

Verity 340B is a pretty easy software to navigate. I would recommend the software because the...

Oct 2022
||
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Manager

Implementation and Training

The vendor will send training when they do updates, and they will do webinars.

Oct 2022
||
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Manager

Service and Support

The account managers from Verity Solutions have really stepped things up and have gotten a lot...

Oct 2022
||
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VP/Other Executive

Functionality and Upgrades

My team has found Verity 340B much easier to use than another product. The reporting in Verity 340B...

Oct 2022
||
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VP/Other Executive

Implementation and Training

The training was all online. We had one initial review of the product with someone online, but all...

Oct 2022
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VP/Other Executive

Interfacing and Integration

The vendor worked really well with us in getting our interfaces set up. With our EMR vendor, we had...

Oct 2022
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VP/Other Executive

Relationship

The vendor had a great vision when we were purchasing the product. They told us what they were going...

Oct 2022
||
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Analyst/Coordinator

Functionality and Upgrades

A lot of new functionality has come out in relation to assigning purchase orders to vendors when we...

Oct 2022
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Analyst/Coordinator

Service and Support

I like the functionality to post suggestions for useful upgrades on a board. Some of the things that...

Oct 2022
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Manager

Interfacing and Integration

It is difficult for Verity Solutions to meet some expectations, but I would like to see their...

Oct 2022
||
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Manager

Service and Support

I am sure that the higher-ups at Verity Solutions are involved, but I don't have a lot of personal...

Oct 2022
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Manager

Relationship

Verity Solutions should continue to enhance and modify their existing reports. It would also be a...

Oct 2022
||
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Manager

Functionality and Upgrades

Verity 340B seems strong in terms of its execution for compliance and performance. The vendor has a...

Oct 2022
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Director

Functionality and Upgrades

In general, I am pretty satisfied with Verity 340B. The product isn’t terribly complicated if the...

Oct 2022
||
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Director

Service and Support

In the beginning, I was not satisfied with Verity Solutions’ customer service. I had a couple of...

Oct 2022
||
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Analyst/Coordinator

Other Observations & Comments

Some of Verity Solutions’ implementation people are more by the book and aren't as equipped to help...

Oct 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

Verity Solutions did an upgrade related to ordering certain specialty drugs, and that made things...

Oct 2022
||
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Analyst/Coordinator

Functionality and Upgrades

Verity Solutions has a compliance management program, but it is not the best. It is supposed to be...

Oct 2022
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Analyst/Coordinator

Technology

We had difficulties logging on to the program for a while. We all work remotely on different network...

Oct 2022
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Analyst/Coordinator

ROI / Cost

Verity Solutions used to be good about not charging for every little thing. More recently, the...

Oct 2022
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Analyst/Coordinator

Relationship

Verity Solutions has the perfect balance between letting the user have control versus putting the...

Oct 2022
||
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Manager

Lessons Learned

The only real issue we have had with Verity 340B is that we need to make sure the data we are...

Oct 2022
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Manager

Functionality and Upgrades

The current product is a lot easier to use. Before, we sometimes had issues with how the units were...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

Verity Solutions definitely makes things as comprehensive and as simple as possible, so they don't...

Oct 2022
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Analyst/Coordinator

Future Outlook

There are a couple of things in the market that Verity Solutions is a tad behind on. There are a few...

Oct 2022
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Director

Implementation and Training

We had problems with the initial training, but the current training has been going well. We are...

Oct 2022
||
(0)
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Director

Functionality and Upgrades

Verity 340B works well. Most of our conversations deal with various findings that have come up in...

Oct 2022
||
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Director

Functionality and Upgrades

There is always room to improve reports. I have yet to work with a vendor that has optimized the...

Oct 2022
||
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Analyst/Coordinator

Functionality and Upgrades

Verity 340B has been really good overall because we switched to it from another system that we had...

Oct 2022
||
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Analyst/Coordinator

Service and Support

Verity Solutions gets their drug information from one system, and that information doesn't always...

Oct 2022
||
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Analyst/Coordinator

Sales and Contracting

We have had a continual issue with Verity Solutions related to our contract pharmacy invoices. We...

Oct 2022
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Analyst/Coordinator

Service and Support

I would not buy the product again because I am not getting a lot of support from Verity Solutions....

Oct 2022
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Analyst/Coordinator

Service and Support

With ongoing training, I have had so many different people that I have dealt with that it is hard to...

Oct 2022
||
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Analyst/Coordinator

Functionality and Upgrades

The product does what it is supposed to do and does it well. The product is easy to use, but there...

Oct 2022
||
(0)
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Director

Implementation and Training

I still don’t feel fully confident in all the 340B aspects. Due to the circumstances of our...

Oct 2022
||
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Director

Lessons Learned

It would be nice if Verity Solutions were a little more helpful with the internal audit process. I...

Oct 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

I haven't seen anything new since I have been on board. I know Verity Solutions has had a lot of...

Oct 2022
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Analyst/Coordinator

Relationship

We are changing our organization’s structure, and we informed Verity Solutions of that change a long...

Oct 2022
||
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Analyst/Coordinator

Functionality and Upgrades

The positives that I see are the things that the product does. For example, when I run my audits...

Oct 2022
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Analyst/Coordinator

Service and Support

The number-one thing I would like to ask Verity Solutions’ executives for is a competent and...

Oct 2022
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Manager

Service and Support

I typically contact our account manager. We have had the same manager since we started with Verity...

Oct 2022
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Manager

Functionality and Upgrades

I like some of the product's features, but it isn't easy to learn the system at all. There are still...

Oct 2022
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Manager

Service and Support

The vendor had someone who helped us set everything up. Anytime that we have a problem with the...

Oct 2022
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Manager

Relationship

The representatives from Verity Solutions who I have worked with have done very well.

Oct 2022
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Manager

Technology

In general, the application has been pretty easy to use. The overall reliability seems to be good....

Oct 2022
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Manager

Relationship

We would like some direction from the vendor at times when we are trying to solve a more complex...

Oct 2022
||
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Manager

Service and Support

More recently, the vendor’s support has been helpful. We have been doing some business reviews with...

Oct 2022
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Manager

Future Outlook

The vendor is in our long-term plans at the moment, though we do periodically look at other...

Oct 2022
||
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Director

Relationship

The vendor is usually pretty responsive when we have issues. We just have to email our...

Oct 2022
||
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Director

ROI / Cost

I wish that there were a way for us to not pay claims that we aren't going to use, but I don't know...

Oct 2022
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Director

Service and Support

When I wanted to do a project with Verity Solutions, I put out an email, and the vendor sent me a...

Oct 2022
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Director

Functionality and Upgrades

The product helps me coordinate and communicate with my contracted pharmacies. It also helps me see...

Oct 2022
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Director

Functionality and Upgrades

Sometimes, I get more information than I need from the product. It would be nice to be able to...

Oct 2022
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Director

ROI / Cost

Verity Solutions has been able to do what I have needed them to for a relatively reasonable price,...

Oct 2022
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Analyst/Coordinator

Relationship

I don’t think that I have had many interactions with the vendor’s executives. Most of our problems...

Sep 2022
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Analyst/Coordinator

Service and Support

The product is good, but our account manager has made it even better.

Sep 2022
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Analyst/Coordinator

Relationship

The vendor has been doing a fantastic job. They have done more for us than we could handle on our...

Sep 2022
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Analyst/Coordinator

Relationship

There is nothing Verity Solutions can do to improve; we have to change more things on our side...

Sep 2022
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Manager

Service and Support

Verity Solutions' system doesn't include revenue with one of our contract pharmacies, and we have...

Sep 2022
||
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Manager

Relationship

No third-party administrator is perfect. We gain things with one vendor and lose other things. I am...

Sep 2022
||
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Manager

ROI / Cost

Verity Solutions is very good about not charging for every little thing. We are definitely receiving...

Sep 2022
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Manager

Technology

We have a robotic process for auditing, and it works pretty well. Sometimes Verity Solutions makes...

Sep 2022
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Manager

Functionality and Upgrades

Verity 340B is a really easy program to use, and it integrates with our wholesaler system...

Sep 2022
||
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Manager

Relationship

We have had some struggles with Verity Solutions. Initially, we had a representative that didn't...

Jul 2022
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Manager

Service and Support

We had a really strong, very good analyst at the start of our implementation process. Unfortunately,...

Jul 2022
||
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Manager

Technology

There are some areas where I wouldn’t rank Verity Solutions very high in terms of their technology....

Jul 2022
||
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Manager

Functionality and Upgrades

We have struggled in regard to how the logic works on the contract pharmacy side; the logic is not...

Jul 2022
||
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Manager

Relationship

With Verity Solutions, we have a personal account manager who we meet with regularly. If there is...

May 2022
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Manager

Functionality and Upgrades

With Verity 340B, we are able to pull reports and data from the system for our purchases and our...

May 2022
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Manager

Implementation and Training

For someone who is new or just starting with Verity 340B, it might be a little hard to get familiar...

May 2022
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Director

Implementation and Training

We get trained on the product constantly but not really by Verity Solutions. The product is hard to...

May 2022
||
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Director

Service and Support

The vendor sends out information about updates.

May 2022
||
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Manager

ROI / Cost

The vendor lumps a lot of things in a package. We had to add on a few things, but we bought the...

Apr 2022
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Manager

ROI / Cost

We haven’t had any major issues or recalls on the system. The vendor has done well. From a 340B...

Apr 2022
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Manager

Interfacing and Integration

We have had some recent integration issues in trying to match software solutions. The system is...

Apr 2022
||
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Manager

Functionality and Upgrades

The system is updated pretty regularly, and the vendor brings new releases about every quarter.

Apr 2022
||
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Manager

Relationship

The vendor's support team has been good. They are responsive. The vendor does a lot of surveillance....

Apr 2022
||
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Manager

Relationship

The vendor's implementation team was fantastic. We did a lot in our time frame, and the vendor kept...

Apr 2022
||
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Manager

Relationship

I have regular calls with an account executive from the vendor organization. They monitor our things...

Apr 2022
||
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Manager

ROI / Cost

The system is very expensive, but we don’t have a lot of risk as we did with our previous system....

Apr 2022
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Manager

Other Observations & Comments

The program is good. We have a little sour taste after some of our contract issues, but overall, we...

Apr 2022
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Manager

Relationship

The vendor keeping their promises is a little complicated. They keep about 90% of their promises....

Apr 2022
||
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Director

Functionality and Upgrades

There were a lot of software changes that we needed, even during the product implementation, and...

Apr 2022
||
(0)
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Director

ROI / Cost

The product is significantly more affordable than the other products out there. There is no perfect...

Apr 2022
||
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Director

Functionality and Upgrades

The vendor could improve the hospital side of the system for purchases and doing more splits. The...

Apr 2022
||
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Analyst/Coordinator

Functionality and Upgrades

Verity Solutions' response to changes and suggestions has been a plus for us. We can make...

Apr 2022
||
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Analyst/Coordinator

Functionality and Upgrades

There are some areas where Verity Solutions could improve their reports. The system has some extra...

Apr 2022
||
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Analyst/Coordinator

Service and Support

Verity Solutions' customer service is phenomenal. We get immediate responses from the vendor's...

Apr 2022
||
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Manager

Service and Support

Verity Solutions has a compliance person who ensures that the processes we are doing are within the...

Apr 2022
||
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Manager

Implementation and Training

When I first came on board, Verity Solutions set me up with my account manager for a tutorial. That...

Apr 2022
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Manager

Service and Support

The vendor's support people are very quick. If we want to do something, then that thing is pretty...

Apr 2022
||
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Manager

ROI / Cost

I don't know how much we are paying for Verity 340B, but I can't imagine its cost being more than...

Apr 2022
||
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Manager

Relationship

Verity Solutions' account managers are readily available. If we have any questions or concerns, then...

Apr 2022
||
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Manager

Functionality and Upgrades

Overall, Verity 340B is pretty good. It does everything that it is supposed to do. The vendor always...

Apr 2022
||
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Manager

Functionality and Upgrades

I think that the vendor has to have such good training for the system because the system isn't super...

Apr 2022
||
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CFO

Service and Support

When I met Verity Solutions, they explained to us what their services were and that they could help...

Apr 2022
||
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CFO

Relationship

Verity Solutions does not keep all their promises. Nothing is ever guaranteed.

Apr 2022
||
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CFO

Relationship

Overall, Verity Solutions is a very good partner when it comes to what we need from third-party...

Apr 2022
||
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Director

Functionality and Upgrades

Verity 340B has been a fantastic solution for us. It helps us to identify patients and use accounts....

Mar 2022
||
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Director

Functionality and Upgrades

The things that we want to happen end up taking more time than we want them to, and that is one...

Mar 2022
||
(0)
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Director

Future Outlook

We would like to see a more robust reporting platform with the ability to make it more customizable...

Mar 2022
||
(0)
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Director

Relationship

Verity Solutions' customer service is really good. We have open communication with them all the way...

Mar 2022
||
(0)
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Director

Service and Support

Verity 340B is easy to use for split billing. Anytime I have had issues when I have called, Verity...

Mar 2022
||
(0)
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Director

Service and Support

We haven't had any ongoing training. But if we have a problem, we can call and the vendor will help...

Mar 2022
||
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Director

ROI / Cost

When we order a product through our wholesaler, we have to go to the Verity 340B screen to see how...

Mar 2022
||
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Manager

Future Outlook

Verity 340B is possibly part of our long-term plans. Before renewing our contracts, we usually make...

Mar 2022
||
(0)
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Manager

Service and Support

Verity Solutions is always trying to see how they can better assist us in making things like...

Mar 2022
||
(0)
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Manager

Functionality and Upgrades

Verity 340B is very easy to use and very easy to learn. People tend to pick up quickly on the...

Mar 2022
||
(0)
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Manager

Relationship

Our Verity 340B account manager is always there when we need them and even sometimes on the...

Mar 2022
||
(0)
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Manager

ROI / Cost

The reporting in Verity 340B is very easy to use and has helped us achieve certain outcomes. The...

Mar 2022
||
(0)
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Director

Implementation and Training

The product’s onboarding process was a nightmare. When we spoke to the salesperson, we got the...

Mar 2022
||
(0)
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Director

Relationship

Our representative is helpful and meets with us regularly. They send us documents for training,...

Mar 2022
||
(0)
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Director

Functionality and Upgrades

The suspicious encounters that are reported from the product are difficult. We have a list of...

Mar 2022
||
(0)
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Director

Functionality and Upgrades

If the interfacing with other vendors were fixed in Verity 340B, the product would be better. Right...

Mar 2022
||
(0)
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Director

Functionality and Upgrades

I don’t know what I do or don’t need in terms of technology, but as far as I know, Verity Solutions...

Mar 2022
||
(0)
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Director

Service and Support

Verity Solutions is very proactive. They give us contact with higher-ups if we need it. Overall,...

Mar 2022
||
(0)
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Director

ROI / Cost

Verity 340B offers good value for the money. I have recommended the product to others.

Mar 2022
||
(0)
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Director

Functionality and Upgrades

Verity 340B is really easy to navigate. I like the versatility to go back and do multiple audits...

Mar 2022
||
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Director

Functionality and Upgrades

Verity 340B has a complicated system of multipliers. Verity Solutions could probably do a better job...

Mar 2022
||
(0)
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Director

ROI / Cost

Verity Solutions is pretty good about not charging for every little thing. We get good outcomes with...

Mar 2022
||
(0)
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Manager

Relationship

Verity Solutions has been a good partner for us from the beginning, and our partnership has grown....

Feb 2022
||
(0)
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Manager

Functionality and Upgrades

Some of the product's features could be improved. If the reporting were more accessible, that would...

Feb 2022
||
(0)
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Director

Relationship

Verity Solutions is very personable. I have regular calls with the vendor. Verity Solutions is...

Feb 2022
||
(0)
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Director

Functionality and Upgrades

I have no complaints about Verity 340B. The vendor's customer support is good. We have been on the...

Feb 2022
||
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Director

Relationship

I can see my overall satisfaction with Verity Solutions going down over the next 12 months because...

Feb 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

The decision to go with Verity 340B again would come down to value and what competitors are doing....

Feb 2022
||
(0)
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Analyst/Coordinator

Other Observations & Comments

Verity Solutions is delivering technology that is useful for us, but I personally like being on the...

Feb 2022
||
(0)
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Analyst/Coordinator

Technology

Verity Solutions offers a full test environment, and that is hugely valuable for data analytics...

Feb 2022
||
(0)
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Analyst/Coordinator

Service and Support

Verity Solutions' customer service was already pretty good, but it has gotten significantly better....

Feb 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

Verity 340B is slowly improving. It does its function. There are some places where the system could...

Feb 2022
||
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Analyst/Coordinator

Implementation and Training

Every month, we get an update, and the vendor offers training if we need it. Some things just aren't...

Feb 2022
||
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Analyst/Coordinator

Functionality and Upgrades

Verity Solutions' web application is functional, but the more that we do and the more the program...

Feb 2022
||
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Director

Other Observations & Comments

I don’t really understand all the product or how it works. I just do the split billing, but if I had...

Feb 2022
||
(0)
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Director

Service and Support

Anytime when I have had issues and have called over to Verity Solutions, they have been able to help...

Feb 2022
||
(0)
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Manager

Service and Support

The support and leadership from Verity Solutions are super responsive when we reach out to them....

Feb 2022
||
(0)
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Manager

ROI / Cost

Our first year doing contract pharmacy was a success. We have seen a positive change on the...

Feb 2022
||
(0)
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Manager

Functionality and Upgrades

The overall daily functionality of Verity 340B is straightforward and easy to use because of the...

Feb 2022
||
(0)
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Manager

Functionality and Upgrades

I have noticed that basic things that should have been fixed haven't been in Verity 340B. For...

Feb 2022
||
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Manager

Functionality and Upgrades

The financial end-of-the-month report in Verity 340B is not sufficient for our financial...

Feb 2022
||
(0)
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Manager

Implementation and Training

For training, the vendor sent us documents, like information sheets. Having a reference was good. We...

Feb 2022
||
(0)
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Manager

Service and Support

My only complaint about Verity 340B is that financial reporting in the contract pharmacy arena is...

Feb 2022
||
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Manager

Service and Support

Verity Solutions is good. We just send issues to an account manager through email, and they take...

Feb 2022
||
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CEO/President

Service and Support

Verity 340B wasn't originally going to be part of our long-term plans, but that has changed. We were...

Feb 2022
||
(0)
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CEO/President

Implementation and Training

The vendor's training started out pretty solidly, but it eventually became nonexistent. Now, Verity...

Feb 2022
||
(0)
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CEO/President

Functionality and Upgrades

It takes basic users a long time to understand the system and all of its information. There are a...

Feb 2022
||
(0)
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Analyst/Coordinator

Service and Support

My interactions with Verity Solutions have been positive. Verity Solutions has helped me in a speedy...

Feb 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

I wish Verity 340B had more reports and the ability to filter the reports I need specific to just...

Feb 2022
||
(0)
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Analyst/Coordinator

Relationship

Verity Solutions' CSMs are responsive and wonderful. The few CSMs that I have worked with have been...

Feb 2022
||
(0)
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Analyst/Coordinator

Future Outlook

The solution's reporting module that we use for auditing and financial reporting is very accurate,...

Feb 2022
||
(0)
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Analyst/Coordinator

Functionality and Upgrades

Verity Solutions could improve the process for returns in the system's mixed-use category. If a...

Feb 2022
||
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Analyst/Coordinator

Service and Support

Verity 340B is light years ahead of our previous system. The vendor has worked diligently to help us...

Feb 2022
||
(0)
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Analyst/Coordinator

Relationship

The Verity Solutions analysts we have had in the past have worked very well with us but have been...

Feb 2022
||
(0)
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Analyst/Coordinator

Service and Support

Verity Solutions has proactively reached out to us in several instances before we have even known...

Feb 2022
||
(0)
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Manager

Interfacing and Integration

Verity 340B is integrated pretty well with our systems, but sometimes we have issues. There have...

Feb 2022
||
(0)
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Manager

Other Observations & Comments

Verity Solutions really hasn’t done a ton of new things. Verity Solutions is doing their thing.

Feb 2022
||
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Manager

Service and Support

The support team from Verity Solutions is pretty responsive, and we can get things answered and...

Feb 2022
||
(0)
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Manager

Relationship

We work pretty closely with Verity Solutions at the top level.

Feb 2022
||
(0)
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Director

Relationship

Verity Solutions has been very helpful. They are very easy to get information from. The only...

Feb 2022
||
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Director

Relationship

The vendor needs to be willing to go back and restart the training if we get a new person that uses...

Feb 2022
||
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Director

Relationship

When we call our representative, they want to take care of everything, but they are not an IT...

Feb 2022
||
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