Hospital Information System (Global) Commentary
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Subject Expert
Everton Santos
VP of Engagement
Commentary Summary
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User Commentary
Relationship
I recognize that what the Winning Health team is doing is hard work. They should take care of themselves....
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Relationship
Winning Health should consistently reform and change things in the system according to national...
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Loyalty
We are looking for larger scale integration and the incorporation of AI.
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Product
We need the EMR to have integrated AI and Q&A to support users.
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Value
We see good value for our money and good after-sales and implementation services from Winning Health....
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Loyalty
We selected Winning Health because there are many cases of top-grade hospitals using their system....
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Relationship
Winning Health should listen to clinicians and let clinical practices make more decisions. Winning...
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Relationship, Product
Winning Health is a leader in healthcare with strong localized service capability. They have a wide...
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Relationship
Winning Health should use the latest AI technology to provide powerful support to healthcare workers...
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Loyalty
We selected Winning Health because it had a strong system structure with a clear closed-loop...
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Product
Winning Health's EMR is easy to use. The solution's key strengths include its powerful functions and...
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Relationship, Operations
My advice to others is to enhance their communication with the vendor by contacting on-site...
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Relationship, Product
There has been an issue with delayed responses when using shortcut keys. We need to get that resolved....
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Relationship
Winning Health has a big market share, their teams have strong experience, and they have a lot of...
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Relationship, Product
Winning Health needs to focus on improving system stability. They also need to improve the success...
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Relationship
Winning Health needs to listen to clinical feedback and suggestions to try to further optimize the system....
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Product
One of the issues we have encountered is that the doctor's instruction interface and medical...
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Product
Winning Health offers a combination of outpatient and inpatient systems. Winning Health's key...
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Product
We would like to see the operating speed of the solution improve.
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Relationship
Winning Health could improve the customer experience by responding to customer requests more quickly....
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Product
Winning Health is an industry leader with mature products. The system offers rich product scenarios...
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Relationship
It is important when working with Winning Health to clearly set targets together and establish full...
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Relationship
Our hospital needs vendors to provide stable products and services. As a leader in the domestic HIT...
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Relationship
My biggest advice for Winning Health is to maintain a strong focus on customer service and strive to...
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Product
Winning Health needs to avoid redundant and complex operations in the EMR. We need the product's R&D...
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Relationship
Winning Health offers industry leadership. Their solutions are technologically advanced, and they...
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Relationship
The EMR receives regular updates, and Winning Health has a strong support and service team.
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Product
There needs to be better integration or unity between the inpatient doctor's station and the...
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Relationship
We would love Winning Health's assistance in coordinating demands from business and administrative...
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Loyalty
We selected Winning Health because of their longtime system operation, high market share, and strong...
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Product, Value
Winning Health's system integrates a variety of systems, including HIS, PACS, pathology systems, and...
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Product
Our team would benefit if Winning Health could enhance the search logic of medical record inquiries,...
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Culture
In terms of what the vendor could improve, we want to see a more timely response to requests and...
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Loyalty, Product
Winning Health should actively work on users' feedback. With the continual optimization of UI, the...
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Product
Winning Health needs to further strengthen the application of AI technology in their products with...
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Product
Winning Health has a very rich product line that covers many things from clinical to management to...
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Product
Winning Health offers a full range of product lines and scalable applications. The system's...
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Relationship, Product
There are a few things that Winning Health could do to improve our experience. For example, they...
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Relationship
Winning Health is a stable company that has a wide customer base and provides reliable upgrades and...
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Product
Winning Health's EMR is simple, convenient, and easy to use.
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Product
Winning Health's EMR offers a full range of functions.
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Product
There could be some enhancements to the content in the system, and the EMR could also be more...
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Relationship
Winning Health has a strong management team.
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Relationship
Winning Health needs to shorten the time it takes to troubleshoot issues. The time it takes to...
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Loyalty, Relationship
We selected Winning Health because of their large customer base, their large number of employees in...
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Product
Winning Health provides integrated products and a comprehensive product line. One of the things I...
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Relationship, Product
Attention needs to be given to issues like main data management, data-center integration, and data...
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Relationship
We would like to see an improved process in how Winning Health responds to customer requests. They...
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Product
Wherever possible, I would recommend using Winning Health's standard or public version of the EMR.
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Loyalty, Relationship
Winning Health's group management is unified, and they offer next-generation architecture. Those...
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Product
Winning Health's products lead the market trends. The user interface is well designed and intuitive.
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Relationship
Winning Health is large and offers full coverage of products. They offer good services. The system...
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Product
Improvements are needed on the connectivity of different products regarding either compatibility or...
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Relationship, Operations
Winning Health's ability to address single-demand enhancements for an organization is quite slow. We...
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Loyalty
We selected our EMR because of the timely product upgrades and advancements and because the...
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Loyalty, Product
Winning Health provides integrated solutions covering all business processes. The new v.6 of the...
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Product
Winning Health's system is easy-to-use and efficient, and it allows for personalized settings within...
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Relationship
Winning Health supports IT application innovation, facilitates system upgrades, and has a high...
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Product
The system is easy to operate, and the information is well interconnected.
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Relationship, Product
When new software features are introduced, it is best to present them in a timely manner. Winning...
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Relationship, Product
There are opportunities to improve the in-depth communications with doctors and nurses to understand...
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Relationship, Product
Winning Health needs to develop improvement plans to meet the customized needs of medical institutions....
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Operations
We need Winning Health to provide more systematic training for maintenance personnel in health...
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Product
The vendor has a comprehensive product line with smooth system integration.
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Relationship
Winning Health is leading in HIT. They offer an advanced technical platform, and they are keeping up...
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Relationship, Product
Winning Health is a leading domestic HIT vendor, and they have a large customer base in our area....
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Loyalty
My advice before selecting Winning Health would be to make sure to do a thorough survey of one's...
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Relationship
There has to be a way for Winning Health to shorten the headquarters time in R&D around the...
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Relationship
I want Winning Health to understand that there must be justified reasons behind customers'...
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Relationship, Operations
Winning Health needs to enhance their collaboration with partner vendors for interface...
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Relationship
Some excellent features of Winning Health's system are unknown to on-site engineers, resulting in...
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Relationship
Winning Health offers a comprehensive range of products with high integration levels. They...
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Product
Occasionally, the system will log a user out or refresh unexpectedly. That causes the loss of...
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Product
The system is convenient to use. It provides detailed and comprehensive patient information. Winning...
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Loyalty
We selected Winning Health because of their leading technology, stable performance, and good market...
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Relationship, Product
Winning Health could improve the stability of upgrades and reduce the number of bugs. They could...
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Product
Winning Health needs to improve the system's writing efficiency and the user's ability to input...
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Relationship, Product
Winning Health has products that can satisfy what our hospital needs. Winning Health provides...
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Relationship
One of Winning Health's biggest strengths is that they have a large user base. The vendor provides...
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Relationship, Product
Winning Health needs to make sure the system meets hospital requirements, and they need to shorten...
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Relationship
Work is often left incomplete, and that is frustrating. Product managers struggle to understand our...
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Relationship, Value
Winning Health is a professional company that provides a good customer experience. However, they...
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Relationship, Operations
The service is satisfactory, and as a large company, Winning Health provides reliable products and...
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Relationship
As a customer, we should be able to evaluate and score each on-site engineer. A small number of...
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Relationship, Product
Winning Health needs to speed up the system, especially for data extraction. I recommend that...
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Loyalty, Relationship
Our hope is that Winning Health offers the most advanced system that can adequately satisfy the...
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Relationship
There are two main things that Winning Health could do to improve our experience. First, they could...
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Product, Value
A key strength of the EMR is its product architecture. The newer product structure can respond more...
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Loyalty
We selected Winning Health's EMR because of its rich functions.
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Loyalty
The EMR is expected to grow rapidly in the future. Winning Health's products are developed...
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Operations
There is a need to improve the management and technical skills of the on-site implementation and...
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Operations, Product
Winning Health needs to enhance their troubleshooting efficiency and improve the testing before...
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Loyalty, Relationship
We had an open tender process, and Winning Health won the tender.
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Relationship
The vendor's R&D team should adopt clinical thinking. We need the vendor to have more perspective,...
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Product
Winning Health should have an in-depth connection with AI. That could really help with alerting. For...
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Relationship
Winning Health could do a better job of responding to bugs quickly and handling them efficiently.
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Loyalty
We chose Winning Health thanks to their leading technology, good market reputation, and full...
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Product
Winning Health's EMR is fast, efficient, and practical for nurses. Its ease of use and quick...
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Product
Winning Health is developing newer and faster products. The system operates quickly.
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Value
Winning Health offers a comprehensive product line, good service, and great value for the money we...
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Product
I would recommend embedding AI and DeepSeek-related capabilities as soon as possible.
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Relationship
Winning Health should improve their R&D people's ability to understand front-line demands.
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Relationship
The proactive service attitude of Winning Health's staff members is commendable.
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Loyalty
We have purchased Winning Health's system because they are the number-one vendor in market share....
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Product
I suggest focusing on improving data-synchronization functions. There should be an ongoing effort to...
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Product
Winning Health's EMR has powerful functions and is easy to operate. There are other health...
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Product
It would be helpful if lab results and exam reports were displayed in a more straightforward manner.
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Relationship
Winning Health could improve their service efficiency and realization rate.
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Value
Winning Health is a professional organization. Their products offer good value for money. The EMR is...
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Loyalty, Product
There is a need to further enhance the system's operating speed. We would like to see more AI...
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Operations, Product
After implementations or upgrades, users need to make sure to take time to improve their familiarity...
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Product
Winning Health's system is direct and easy to use, and it has strong compatibilities that allow...
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Product, Value
The system allows a quick revision of a doctor's instructions with a single keystroke. That enables...
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Product
I would like to see Winning Health create a knowledge-base module with a tree structure to make...
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Relationship
It would be beneficial if Winning Health would hold regular meetings and listen to the clinical...
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Relationship
Winning Health and their customers need to make sure to listen patiently and carefully and take the...
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Loyalty
We have selected Winning Health because we believe that Winning Health can support the HIT of our...
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