Decision Insights™ Ambulatory EHR Commentary
Subject Expert
Chris Clune
Research Director
Subject Expert
Chris Clune
Research Director
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Filtered view: Interview collection 0 to 24 months
Shows number of comments for Being Replaced Decided/Likely Choice Considered
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Subject Expert
Chris Clune
Research Director
Being Replaced
Director
In the past, we have tried to find an all-inclusive EHR that we could roll everything into so that...
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Unknown
We have several EHRs, and they do not talk well to each other, so we are replacing Paragon...
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Director
We couldn't really get a road map from Altera Digital Health. When Allscripts was purchased by...
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Analyst/Coordinator
Sunrise Ambulatory Care is not part of our long-term plans. Sunrise Ambulatory Care is incomplete....
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Manager
Altera Digital Health can't meet our needs any longer, and the direction they are heading in won't...
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Manager
Altera Digital Health is not moving quick enough on the system in the ambulatory space. We got the...
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CFO
We already knew we didn’t want to continue with Allscripts, and then after some major changes in our...
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Considered
Director
We considered Sunrise Ambulatory Care, but we liked another system's ease of use for providers.
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Manager
We considered Altera Digital Health, but we gave them hardly any attention at all.
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Manager
We included Altera Digital Health in our RFP because we were already using a system from them....
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Director
We will be moving to the EHR that our partner organization uses.
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Director
When we were looking at ambient listening and some other new enhancements, Altera Digital Health was...
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Unknown
We are evaluating whether we will replace TouchWorks EHR because of some processes in the system. We...
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Manager
We are replacing Touchworks EHR because the vendor's billing was really difficult to deal with, and...
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Physician
We are moving away from athenahealth because they no longer handle the inpatient area.
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Title Goes Here
Director
We are moving away from athenahealth's system to a new EHR because we will have a better ability to...
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CEO/President
An improvement in athenaClinicals’ performance would be helpful. I had a bad experience with the...
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CNO
As an enterprise, we are moving away from athenahealth. Something else can better meet our needs in...
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CEO/President
athenaClinicals doesn't have any upgrades coming for the radiology portion. athenahealth told us...
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Manager
We decided to leave athenaClinicals because our organization did not have an integrated experience...
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Unknown
One of athenahealth's biggest weaknesses is keeping up with technology. A good example of that is...
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Director
Our providers like athenahealth’s products, but at the end of the day, the value of having one...
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Decided / Likely Choice
Unknown
We are looking at athenaClinicals to replace our current system. We like its financial piece. We...
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Director
We reached out to athenahealth. They were responsive and professional.
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Director
We are considering athenaClinicals because it is cloud based and because we are already on an...
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Director
If we were to go on athenaClinicals, it would be our instance that we get to govern and manage. We...
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Unknown
We considered replacing athenaClinicals, but we decided to stay with it because of the vendor's experience....
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Manager
For our decision, our main focus is looking at whether a particular EHR would be good for our...
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Unknown
We assessed EHRs, assuming that we would go to athenahealth’s product. athenahealth is the top-rated...
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Manager
We are friends with athenahealth, and one of our leaders loves athenahealth's portal.
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Title Goes Here
Manager
We went with athenaClinicals because with our previous product, we were 100% on premises. Every...
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Director
We are leaning toward athenaClinicals. I was a little surprised at the system's up-front costs...
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Manager
We did a demonstration of athenaClinicals, and our staff members thought it was very user friendly....
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Analyst/Coordinator
We considered athenaClinicals to replace our existing EHR, but we do not want to pay athenahealth a...
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Physician
None of the hospitals in our area were using athenahealth's system, so that pushed us toward another...
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Title Goes Here
Manager
We considered athenaClinicals, but we decided to go with another solution that was common in our area....
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Director
We are looking at athenahealth's system, but athenahealth's system is almost too robust for us.
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Title Goes Here
Manager
We are considering athenahealth's system. athenaClinicals is designed for third-party plugins, but...
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Manager
We looked at athenahealth, and although their product looked nice, the reporting held us back. For...
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CEO/President
We are looking at either keeping athenaClinicals or going to another vendor. We are evaluating a...
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Analyst/Coordinator
athenahealth's system was one of our considerations when we looked at possible replacements for our...
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Director
We left athenahealth because we wanted an enterprise solution that another vendor could provide for...
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VP/Other Executive
When we entered a partnership with another organization, we switched away from athenaFlow.
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Manager
We left athenaPractice EHR because athenahealth is continuing to support it, but they aren't...
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Director
We are considering leaving athenaPractive EHR because we want an all-encompassing solution that is...
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Manager
athenahealth has been trying to push us to athenaOne. I think we will stay on athenaPractice EMR...
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Title Goes Here
Manager
We recently wanted to move away from the EMR as the vendor seemed to only be updating it in order to...
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Manager
If I had to find a system in 90 days, I would choose athenaPractice EHR because it has a very nice,...
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Manager
CompuGroup Medical US could do a lot to improve their system's functionality. The fact that their...
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Manager
We switched away from CGM Practice Partner EMR. We saw the writing on the wall for a while because...
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Unknown
We are moving away from eClinicalWorks EHR. We are not the vendor's biggest fans. The vendor doesn’t...
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CNO
Our health system is moving to another vendor's product. Overall, eClinicalWorks EHR is a good...
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CFO
We are migrating to eClinicalWorks EHR. We were acquired by another group that uses eClinicalWorks...
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Manager
We chose to go with eClinicalWorks EHR because of its integration abilities and cost. The vendor is...
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Manager
We like eClinicalWorks because they own their platform completely. eClinicalWorks also has a decent...
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Title Goes Here
Manager
We want a product that has good usability for our providers' day-to-day work. It is important to us...
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Physician
The goal is to have one system and not have a whole bunch of add-ons to make the product work. We...
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Unknown
We ruled out some options from our choice. For example, we aren't interested in eClinicalWorks'...
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Manager
We looked at eClinicalWorks but quickly discarded them as not being a solution that would fit across...
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Director
We looked at eClinicalWorks' offering, but we didn't find it to be a very exciting program. We...
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Title Goes Here
Manager
We are looking at eClinicalWorks system since it offers more functionality and integration options...
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Physician
We will be switching from one Epic system to another. We will be on a new system that is fully...
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Director
The training looks like classroom-style training for providers and separate classroom sessions for...
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Director
We became an affiliate of another organization, and we are converting to their Epic platform.
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Manager
We chose Epic's Community Connect system because a hospital in our area switched to it recently....
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Director
We are moving to Community Connect EpicCare Ambulatory EHR, so we are going to shut down the EHR all...
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Unknown
We were given the opportunity to work with Epic from another hospital, so we decided to make that...
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Director
We are moving to Epic's system because we were acquired by a large organization, so we are...
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Unknown
We decided to go with Epic because their EHR was so big. The EHR allows us to see a bunch of other...
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Title Goes Here
Director
Epic's product is not cheap, but we are hopeful that the improvements to patient satisfaction,...
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Title Goes Here
VP/Other Executive
We decided to move to Epic because we could have the product through a Community Connect option....
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Director
We are seeing whether we can get Epic's product through a certain organization that has similar...
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Analyst/Coordinator
We are going to review the landscape and look at other vendors, but I am pretty sure Epic is going...
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Nurse
There is a small number of EHRs tailored to our type of organization. The vendor has to be able to...
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Physician
The Community Connect hospital in our area wouldn't match our workflows and wasn't experienced...
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Manager
We looked at an Epic solution because Epic is very prevalent in the hospital arena, so the Epic...
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Manager
We want a system that is user friendly and that our doctors would be happy working with every day....
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Analyst/Coordinator
When looking at EHRs, the number one thing that we look at is how well they connect with other EHRs....
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Physician
We would have gone through a host site. I think that our corporate culture is just very independent....
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Director
We are looking at Epic's system, but I have had to play phone tag with the vendor's salesperson for...
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Manager
We are considering switching to Epic's system because its integration is very advanced and Epic's...
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Director
We chose to move to EpicCare Ambulatory EHR because our previous EHR vendor didn’t have a road map...
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Analyst/Coordinator
We will most likely move to Epic. We will have to see what another vendor is going to do, but at the...
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Unknown
We were originally going to consolidate down to three EHRs, but we eventually decided that that...
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CMIO
We chose EpicCare Ambulatory EHR because we merged with another health system that was already using...
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Physician
One reason we are moving to Epic's system is to have our EHR and practice management all on one...
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Analyst/Coordinator
We are leaning toward EpicCare Ambulatory EHR because it is supplied and discounted through our...
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Director
We are considering EpicCare Ambulatory EHR because we have multiple EHRs for our specialty, but we...
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Unknown
We decided to go with Epic because of the preexisting relationship we had with them from discussions...
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Manager
Our organization has gone through a third-party applications review, and we will be going to Epic's...
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Director
We chose EpicCare Ambulatory EHR as part of integrating our healthcare system onto one enterprise...
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CEO/President
We are going with Epic because information sharing and recruiting are easier. EpicCare Ambulatory...
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CNO
Moving to EpicCare Ambulatory EHR was an enterprise decision. EpicCare Ambulatory EHR is currently...
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Title Goes Here
Manager
We may be moving to Epic because for the most part, we believe Epic is a better fit for our...
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Manager
We want a modern, complete solution for electronic health record management. We have a patchwork of...
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Physician
Our health system made the decision to go with the product several years ago. We have been...
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CFO
We decided to switch to EpicCare Ambulatory EHR because there was a lack of support with our...
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Manager
Epic's product looks slick. Epic puts on a great show. They are very polished. They had done demos...
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Manager
We decided to move to EpicCare Ambulatory EHR because we felt it was the best on the market and...
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Manager
We switched to Epic. We wanted our products to be integrated, and a lot of organizations close to us...
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Manager
We are looking to move our organization to a single EMR, and Epic is one of the two vendors that we...
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Manager
We have chosen to implement EpicCare Ambulatory EHR because it is more geared toward aligning with a...
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Manager
We are looking for a system that would be enjoyable and easy to use for our doctors in their...
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Analyst/Coordinator
We picked Epic because, from an interoperability perspective, Epic can support both our inpatient...
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CFO
We went through some organizational changes, and the health system decided to put us all on Epic's...
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VP/Other Executive
We switched over to Epic’s product because our organization partnered with another organization.
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Manager
We switched to EpicCare Ambulatory EMR because it is simply a far better product than our previous...
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Unknown
We looked at EpicCare Ambulatory EHR, but we are a small hospital. The decision came down to cost,...
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Director
We considered going with EpicCare Ambulatory EHR, but Epic was way too big for us.
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Manager
We considered going with Epic's system directly, and we had several conversations with Epic about...
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Physician
Epic required a number of encounters we couldn't meet, so their traditional platform wasn't an...
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CFO
We looked at Epic's system because another health system in our area uses it.
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Director
We are considering EpicCare Ambulatory EHR because our doctors are very vocal about wanting to go to...
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Manager
We considered EpicCare Ambulatory EHR, but Epic's focus in on the inpatient area with the ambulatory...
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Manager
We are looking at Epic's systems, but those aren't our first choice because of their prices....
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Director
Epic wouldn't talk to us because we were too small.
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CMIO
EpicCare Ambulatory EHR is an extremely scalable solution, and we don't hear people complaining...
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Manager
We are considering EpicCare Ambulatory EHR to provide us with more stability and functionality than...
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Physician
EpicCare Ambulatory EHR was significantly more expensive than what we were paying already with our...
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Nurse
We are thinking of replacing Intergy EHR because of the shrinking market around Intergy EHR, the...
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Analyst/Coordinator
We didn't want to change EHRs, but Greenway Health’s leadership team has just absolutely destroyed...
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Director
I used to have a UDS dashboard for practice analytics. I could go to that dashboard at any time...
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Manager
We considered moving away from Greenway Health because they made promises about the product years...
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Manager
I inherited a lot of junk when I took on Intergy EHR years ago. Moving away from Intergy EHR is an...
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Analyst/Coordinator
The system was excellent when we purchased it from the vendor several years ago, but now it is way...
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Director
We are leaving Greenway Health. Our biggest pain point was when they told us that they were going to...
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Manager
We decided to replace Greenway Health's system because the vendor hasn't worked toward integration...
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Analyst/Coordinator
There are all kinds of things that make us want to leave Greenway Health. Their support has become...
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Manager
We continued with Greenway Health versus bigger companies because, while those companies had big...
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Analyst/Coordinator
We looked at potentially moving away from Intergy EHR because it still isn't a cloud-based product....
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Manager
One of our options is to start removing old medical records that are past their retention rate. That...
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Manager
Infor-Med was one of the vendors we considered, but they didn't end up in our top three. What we are...
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Manager
We considered MEDENT EHR, but another vendor focused on ambulatory care. We felt like we were in...
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Manager
We have looked at MEDENT, but they aren't one of the vendors we have narrowed our choice down to. We...
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Unknown
I actually like MEDITECH's system and its functionality. The system does everything that it needs to...
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Director
We are considering leaving Expanse Ambulatory EHR because we have to use multiple EHRs in our...
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Unknown
We are moving away from MEDITECH due to their failure to deliver on some of their promises for...
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Unknown
It was not that we were just super unhappy with the system. We were given the opportunity to get on...
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Unknown
We are planning to move away from MEDITECH. Their product is the most click-heavy product we have...
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Manager
I have gone through a lot of EMR conversions in recent years, but the conversion with MEDITECH has...
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Unknown
MEDITECH's solutions are going to replace both our ambulatory and acute EHRs. We have multiple EHRs...
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Director
We went with MEDITECH's offering because of its ease of use, the way it looked, and the way users...
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Director
Our facility has been running MEDITECH's systems for many years. We tried to get on MEDITECH's...
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Manager
We are most likely to move to MEDITECH's system. We need a single EMR across our entire organization....
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Director
MEDITECH was considered, but we wouldn’t have had as good of communication with our other facilities...
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Manager
MEDITECH was more competitive than we expected. That surprised us. MEDITECH is our number-two...
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Manager
MEDITECH is getting into the game, but they are still small.
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Manager
We considered MEDITECH briefly; however, we didn't go too far past the demo.
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CEO/President
We are looking at some of the bigger vendors in the market, one of which is MEDITECH. We would like...
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Unknown
In MEDITECH's system, there is more clicking and scrolling than in any other system I have ever...
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Director
We looked at MEDITECH, but they were too expensive. Their new offerings were untested. We weren’t...
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Director
We are looking at consolidating to one EMR, and we are considering going to MEDITECH as a Service....
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Unknown
We wanted to consolidate down to one EHR, and we decided to go with an EHR that could accommodate...
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CMIO
We chose to leave NextGen Enterprise EHR because we merged with another organization, and the EHR...
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Director
We decided to leave NextGen Healthcare's system because we wanted to be able to handle both our...
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Physician
NextGen Healthcare was acquired by someone, and they never regained the technical debt they gained...
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CFO
We are replacing NextGen Enterprise EHR, and cost is a big factor in our decision. We were also...
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Manager
We are leaving NextGen Enterprise EHR because the vendor has a history of buying third-party...
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Director
We are considering leaving NextGen Enterprise EHR because our doctors are saying how they want to go...
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Manager
We are considering moving away from NextGen Enterprise EHR because the system has given us a bad...
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CFO
For the most part, the reason we are leaving NextGen Healthcare is the support or lack thereof.
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Manager
We are feeling good about moving off of NextGen Healthcare's product from a technology standpoint....
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CMIO
NextGen Healthcare isn't part of our long-term plans due to its performance, scalability, and...
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Manager
We have decided to move toward a single EMR across our acute and ambulatory space. We wouldn't buy...
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Director
We have had major performance issues with NextGen Healthcare's system since we upgraded to the last...
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Manager
When we first got the product, it seemed to have the best combination of both the billing side and...
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Unknown
NextGen Healthcare had huge problems with their patient portal, so they did a large switchover to...
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Unknown
We decided to leave NextGen Healthcare because we had NextGen Healthcare's product on our side of...
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Physician
Two things really pushed us over the edge to move; they were NextGen Healthcare’s telemedicine...
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CFO
We considered continuing with NextGen Healthcare's system, but cost was a large driver in our...
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Director
We have been looking at NextGen Healthcare's system. We want a system from a new vendor because our...
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Manager
We considered NextGen Enterprise EHR, but we chose another vendor's system because of its price and...
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Director
We are deciding between staying with NextGen Enterprise EHR and going to another EHR. Our doctors...
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Unknown
NextGen Healthcare has yet to go through some very difficult time periods. They are just beginning...
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Director
We are considering moving to NextGen Healthcare's system because some of the other organizations in...
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Manager
Our organization will be switching medical records and going to another EHR, so we will be replacing...
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Manager
We are moving away from Cerner because another vendor is a better fit for our organization, and our...
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Director
We were paying for two EHRs. That made no financial sense at all. The previous CEO and leadership...
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Analyst/Coordinator
We are moving away from PowerChart Ambulatory because it doesn’t have the interoperability that we...
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Unknown
One reason we went with Oracle Health was that they were losing quite a bit of money from their...
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Unknown
We are looking at swapping and merging EHRs, and Oracle Health has some nice tools, but their tools...
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Director
We did talk to Oracle Health, but they didn't leave us with any confidence, so we decided not to go...
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Physician
We had a prolonged RFP process and a lot of discussions with Cerner, but Epic was a better fit for...
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Director
When considering EHR vendors, we looked at Oracle Health. But there were not a lot of...
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Manager
My third choice would probably be Oracle Health's system, but we have not been impressed with where...
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Manager
We have had some discussions with Oracle Health. But Oracle Health has slipped a little because they...
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CEO/President
We are looking at Cerner because they are one of the bigger vendors in the market, and we have...
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Manager
Cerner will be one of the vendors we look at when we move our organization to a single EHR.
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Director
We considered Cerner because they do well with third-party integrations, but in the end, we didn’t...
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VP/Other Executive
We considered Cerner, but we decided to go with another vendor who would better suit our needs in...
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Analyst/Coordinator
We considered Cerner because they are one of the industry leaders in this space, but the other...
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Director
I am fairly certain we could go live on any of the systems we are looking at, but Cerner's system is...
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Director
We are looking at Sevocity EHR. We want to switch to a new EHR because our current vendor hasn't...
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Manager
We considered Kareo, but now that we have narrowed down the choices to three vendors, Kareo isn't...
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VP/Other Executive
We are replacing Veradigm because we have grown quicker than they have been able to support us.
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CFO
When looking at EHRs, we considered Veradigm's system.
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Analyst/Coordinator
We recently looked at some different EHRs, including Veradigm EHR. We wanted a product that could...
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Director
We considered VersaSuite EHR, but another solution had a big support system.
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