Decision Insights™ Small Practice Ambulatory EHR/PM (1-10 Physicians) Commentary
Subject Expert
Chris Clune
Research Director
Subject Expert
Chris Clune
Research Director
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Filtered view: Interview collection 0 to 24 months
Shows number of comments for Being Replaced Decided/Likely Choice Considered
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Subject Expert
Chris Clune
Research Director
Decided / Likely Choice
Manager
We are under new ownership now, and corporate will be moving us to AdvancedMD's system. It is not...
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Director
The product was recommended to us. I liked the people we met with. We looked at different companies,...
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Being Replaced
VP/Other Executive
We are going to switch to a new EHR because we want to do our billing in-house now that we are...
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Director
We are actively looking at getting away from athenahealth's product because it is not working for...
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Physician
The thing with athenahealth was that we had no control over any of our billing at all, and that made...
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Manager
We left athenahealth. They overpromised and underdelivered on just about everything. They were...
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Unknown
We are looking for another EHR, and we are leaning toward athenahealth's system because it is easier...
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Director
We decided to go with athenahealth EHR/PM because it is a functional EMR. It is also used by a...
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Director
During our search for a new system, athenahealth came out on top in more ways than one. They offer a...
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Manager
We implemented athenahealth’s product because our previous EHR vendor was not responsive to our...
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Manager
We are looking for an EHR that has its own AI scribe and that can scale with our growing facility....
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Manager
athenahealth is a vendor that we have talked about moving to, but for the things we are looking for...
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Unknown
For our decision, one important factor is how well a product can meet my professional needs. Cost is...
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Director
Even though we do like Azalea Health, they want to charge us a considerable amount of money a month...
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Manager
We are looking for an EHR that can scale with us and integrate better with other solutions. We have...
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Manager
CareCloud had a very similar platform to our last one, and we thought it would be fungible to us. We...
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Manager
We are expanding, growing, and getting to the point where we may be partnering with a larger system...
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Unknown
CompuGroup Medical US has the worst service for an EMR system. In terms of the vendor's level of...
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Director
We considered CompuGroup Medical US but chose another vendor who was locally based and who offered a...
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Manager
We left CureMD, and at the time, there was nothing that they were doing wrong. In fact, they were a...
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Director
Working with eClinicalWorks has been terrible. A lot of upgrades have left us unable to use the...
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Physician
We are replacing eClinicalWorks' solution because the updates break things and the vendor doesn't...
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VP/Other Executive
We are going to switch to a new EHR. We are considering eClinicalWorks' system because that system...
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Manager
We chose eClinicalWorks EHR/PM because it put a few different solutions into one bill, and it was...
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Unknown
We moved back to eClinicalWorks because we had them for over a decade and didn’t have the issues we...
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Unknown
One factor we are considering in our decision is cost. The cost and how effective the product is...
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Unknown
We are looking at eClinicalWorks' system. We did a demo for it, but we haven't really gotten into...
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Director
We looked at eClinicalWorks EHR/PM because another facility in our area had just moved to that...
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Manager
We are possibly going to be looking at eClinicalWorks, but I don't know whether that vendor is a...
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Manager
We are transitioning away from ElationEMR to a new EMR solution. Many of the platforms that we use...
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Manager
I am concerned that our workflow is becoming impossible. ElationEMR has worked really well for me...
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Physician
We went with Elation Health for the ability to customize our visits. There are a lot of canned...
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Manager
I would like to stay with Elation Health. I have noticed that they have expanded their ecosystem, so...
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Unknown
Epic's product was a horrible experience. Our host could not fix anything we asked for. We couldn’t...
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Manager
We have to look at larger EHRs. Epic is pretty much dominant in the hospital area in our region....
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Director
The hospital would like a system that we could use seamlessly so that we could see the hospital...
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Director
Our local hospital tried to get us to use the Community Connect solution with them, but it has been...
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VP/Other Executive
I tried to look at Epic's system, but it was more expensive and complex than I expected. I think it...
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Manager
We considered Epic because Epic's system is the system that our hospital uses. That is where our...
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Physician
We are considering moving to Epic's system so that we can be on the same system as the hospital that...
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Director
We were experiencing issues with the solution, so we started looking at other EHR systems and made...
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Unknown
Greenway Health's support used to be really great. A couple of years ago, Greenway Health was best...
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Manager
We replaced Greenway Health because their system really wasn’t surgeon friendly. It is really hard...
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Director
We are leaving Prime Suite because we are highly dissatisfied with the value we are receiving for...
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Manager
We decided to switch from NextGen Healthcare's product primarily because we were getting...
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Manager
We are moving away from NextGen Healthcare's EHR because we are under new ownership now, and the new...
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Director
I am considering leaving NextGen Healthcare's system because a lot of other vendors' systems that we...
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Manager
We went back to NextGen Healthcare because we were familiar with them.
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Director
We evaluated NextGen Healthcare’s EHR system, but in the end, the system couldn't hold a candle to...
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Director
Practice Fusion EHR is much more affordable than our current system. For example, with our current...
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Manager
We have looked at PracticeSuite's EHR. It is offered through a vendor that we do reporting for with...
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Manager
We are not working with Kareo anymore. We have started to use another vendor's system. The main...
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Manager
We are moving away from Kareo EHR because in our organization, there are multiple companies under...
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Director
Though Kareo's EHR is far better and offers more integrative and all-in-one capabilities compared to...
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Director
Allscripts' system is more user friendly and more in line with what we actually need, and there is...
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Director
We considered Veradigm's system, and we liked it, but it wasn't up to the level of the technology...
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