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Allscripts' McKesson EIS Business Acquisition 2017

Allscripts' McKesson EIS Business Acquisition 2017
Frustrated Paragon Customers Hope for Quick Development

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In August 2017, Allscripts announced their intentions to purchase McKesson's Enterprise Information Solutions. This announcement comes after a period of uncertainty regarding McKesson’s plans for the future of Paragon and other EIS solutions. KLAS reached out to current Paragon customers to gauge how they are reacting to the news. Do Paragon clients feel the acquisition puts them in a better position? Does it change any customers’ long-term plans? To find out, KLAS got perspectives from 38 organizations (30% of all organizations using Paragon).

Key Topics

  1. 76% of Paragon Clients Say the Acquisition Does Not Change Their Future Plans
  2. Clock Is Ticking for Allscripts to Improve Paragon; 24% Feel Their Position Has Improved
  3. Acquisition Doubles Allscripts' Market Share; Can They Make Paragon Relevant Again?
  4. Confidence in Allscripts' Future Development Varies
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.