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AWS in Healthcare 2021
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AWS in Healthcare 2021
Part of a Public Cloud Providers Series

July 13, 2021 | Read Time: 6  minutes

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Compared to other industries, healthcare has lagged in adoption of—though not interest in—cloud technology and services. How can provider and payer organizations get started, what benefits and challenges can they expect, and which cloud provider can best meet their needs? This report—which focuses on Amazon Web Services (AWS)—is the first in a series examining the healthcare customer experience with public cloud providers. KLAS anticipates publishing subsequent reports on Google Cloud Platform (GCP) and Microsoft Azure. Insights on Amazon Web Services (AWS), who has historically generated the most interest from healthcare organizations, come from 11 organizations identified by AWS as leading customers. The potential of cloud technology appears promising: most organizations interviewed for this study report that leveraging AWS has saved them time or money.

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Key Findings:

  1. Cloud Solutions for Healthcare—A Framework
  2. AWS’ Broad Infrastructure & Platform Services Power Extensive Use Cases & Outcomes
  3. Leading Customers Tout AWS’ Product Quality & Development; Relationships Could Be Stronger
  4. AWS Offering Seen as Robust; Among AWS Clients, Google & Microsoft Also Considered for Limited Use Cases
  5. Getting Started with the Cloud
  6. Top AWS Client Recommendations for Success with the Cloud
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2021 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.