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Cybersecurity Services 2018

Cybersecurity Services 2018
Achieving Outcomes through Healthcare Knowledge and Tailored Services

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Since the beginning of 2018, healthcare security breaches have become an almost daily occurrence. While many healthcare organizations have implemented technologies to help combat both internal and external security threats, some are taking additional measures by leveraging the cybersecurity services and expertise of third-party firms. To highlight which firms can best help their clients be successful, KLAS interviewed 129 healthcare organizations about their engagements with cybersecurity firms to find out which services these firms offer and the types of outcomes they were able to achieve. Additionally, respondents were asked about their firm’s healthcare knowledge, ability to cater to customer needs, and strategic expertise.

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CynergisTek Leads in Breadth and Depth of Services; Fortified Health and Optiv Also Broadly Used

Fixed Security Gaps and Better Insights Are Top Outcomes Achieved

Healthcare Knowledge from Clearwater, tw-Security Drives High Satisfaction; Leidos’ Security Expertise Underwhelms

BluePrint, Meditology Strategically Adapt Their Approach; Deloitte and Secureworks Remain Static

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.