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ERP 2020
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ERP 2020
A Deep Dive on the Pillars of ERP

November 17, 2020 | Read Time: 9  minutes

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ERP purchase decisions are based on a variety of factors, including both high-level considerations (like vendor relationships and performance across the pillars of ERP) and individual client needs in specific areas of functionality. This report offers both a broad perspective of ERP vendors’ overall performance and an in-depth analysis of key functionalities within each pillar. As data was gathered via KLAS’ standard evaluation and a special supplemental evaluation, sample sizes often vary across metrics. 

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.