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Front-End Speech 2018

Front-End Speech 2018
Insights from Organizations with the Highest Adoption

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Front-end speech recognition tools have long held the promise of increasing EMR usability for physicians and helping to decrease costs. In reality, a lack of widespread adoption has hampered healthcare organizations’ ability to fully realize an impact. To clarify this, KLAS asked Dolbey, MModal, and Nuance to provide lists of a few of their customers with the highest levels of adoption; these providers shared insights into what impacts widespread adoption of front-end speech technology can have.

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Key Findings

  1. High Adoption of Front-End Speech Tools Not Leading to Increased Physician Fulfillment
  2. High-Adopting Organizations Share Common Insights
  3. Dolbey Leads Interpersonal Interactions, But Is Not Seen as Innovative
  4. MModal and Nuance Dragon Medical One Perform Well Regardless of Provider Sizing
  5. Nuance's Dragon Medical One Makes Big Gains over Previous Platform
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.