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Healthcare AI 2025
Are You Keeping Pace with Industry Adoption?
Author
Benjamin Cassity
Author
Jennifer Hickenlooper
Author
Tyson Blauer
Due to its rapid evolution and potential positive outcomes, AI is featured in the majority of current conversations around healthcare and is being integrated into many healthcare solutions. As healthcare organizations balance financial constraints and workforce limitations, they often want to know what their peers are doing with AI and whether they are keeping pace. To provide clarity into the AI landscape and to help organizations benchmark their adoption levels, this report provides insights from 256 respondents interviewed in January 2025 about their current adoption of and future investment plans for AI.
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Key Findings:
- AI Is Most Widely Purchased by Large Acute Care Organizations; Departmental Adoption the Most Common Strategy
- AI Most Often Used for Operational Efficiency at Point of Care, Especially Through Documentation Tools
- Epic’s & Microsoft’s Broad Offerings Lead to High AI Adoption
- Investment in AI Will Continue, Especially as Organizations Seek to Ease Clinical, Financial & Administrative Burdens
Writer
Carlisa Cramer
Designer
Nikki Christensen
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.