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Healthcare Management Consulting 2025
Which Firms Are Best Positioned to Address Clients’ Evolving Needs?
Author
Warren Whitford
Author
Kevin Huang
As the healthcare industry evolves, healthcare organizations often need strategic help to ensure operational success and better serve patients. Management consulting firms, with their wealth of expertise, are uniquely positioned to fulfill this need. KLAS’ Healthcare Management Consulting 2024 report shared which consulting needs were being prioritized by healthcare leaders. Building on last year’s findings, this report shares (1) the scope and type of validated healthcare management consulting (HMC) services provided by firms and (2) how firms perform—first examining the HMC market overall and then the six individual segments it comprises. The report is intended to help healthcare and payer organizations determine which firms may be best suited to meet their complex needs, with a particular focus on level of expertise, actionable deliverables, and outcomes.
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Key Findings:
- Overall Healthcare Management Consulting: Insights on Engagement Type
- Chartis Has Highest Number of Validated Engagements; Multiple Firms Have Broad Range of Engagement Types
- Deloitte Has Highest Number of Validated Engagements with Very Large Organizations; ECG Has Numerous Validations Among Smaller Organizations; Chartis’ Validations Span All Organization Sizes
- Respondents from Academic Medical Centers & Health Systems Most Often Report Using Chartis; Respondents from Ambulatory Care Facilities Most Often Report Using ECG
- Overall Healthcare Management Consulting: Insights on Firm Performance
- Impact Advisors Highlighted for Expertise & Leadership Engagement
- Chartis Excels in Strategy, Growth & Consolidation Consulting; Firm Is a Trusted Partner
- Deloitte Stands Out for Digital Transformation Consulting, Offers Expertise Across Engagements
- Guidehouse Respondents Highly Satisfied with Executive Involvement
- ECG Management Consultants Cultivates Trust in Respondents
- Huron Provides Tailored Advice & Proven Best Practices
- Financial/Clinical Improvement Consulting: For All Firms, High Client Satisfaction Is Driven by Solid Strategic Partnership
- Strategy, Growth & Consolidation Consulting: Chartis Stands Out for Strategic Ability, Guidehouse for Strength of Partnership
- Human Capital Consulting: Impact Advisors, Deloitte & Huron All Generate High Satisfaction
- Digital Transformation Consulting: Deloitte Highlighted for Subject Matter Experts; Clients Highly Satisfied with Huron’s Strategic Ability
- Value-Based Care Consulting: ECG Is Top Performer Thanks to Expertise
- Payer Strategy & Contracting Consulting: ECG* & Guidehouse* Only Firms with Validated Engagements
*Limited data
Writer
Sarah Brown
Designer
Breanne Hunter
Project Manager
Sydney Toomer
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.