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2026 BEST IN KLAS
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Lean Business Services 2026
First Look
Author
Benjamin Cassity
Author
Drew Partridge
Data fragmentation and limited interoperability can hinder clinician workflows and negatively impact care quality, patient safety, and operational efficiency. Unified Health Record (nphies) by Lean Business Services seeks to address these challenges for healthcare organizations in Saudi Arabia and beyond by unifying health information exchange, streamlining insurance processes, and providing a secure national platform for data sharing. This report evaluates user experiences with Unified Health Record (nphies), highlighting the benefits and limitations encountered in practice.
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Project Manager
Kyle Chilton
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2026 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.