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Middle East & North Africa (MENA)
A 2020 Regional Telehealth Guidebook

Authored by: Jeremy Goff and Jon Christensen August 2020

Due to the ongoing COVID-19 pandemic, demand for telehealth services and solutions has skyrocketed. This guidebook—a collaboration between KLAS and the MENA Telehealth conference (an MWAN Events initiative)—is intended to help healthcare organizations in the Middle East and North Africa (MENA) understand some of the prominent telehealth options in their region amid a rapidly evolving information technology landscape.

Readers should note that (1) this resource is not an exhaustive list of all telehealth vendors or solutions available and (2) the solution descriptions herein have been supplied by the vendors themselves and have not been validated by KLAS or MENA Telehealth.

This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.