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Points of Light 2025 Case Study 13
Advancing Health Equity & Clinical Care Through Standardized SDOH Data Exchange
Author
Boyd Stewart
Author
Aurene Wilford
Stakeholders in this case study needed a standardized approach for exchanging social determinants of health (SDOH) data to improve care coordination and patient outcomes. Epic, Rush University Medical Center, and Humana collaborated to build a data infrastructure that flowed into the clinical workflow at the point of care. This reduced the administrative burden and increased visibility of patients’ social needs, ultimately improving patient care.
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Key Findings:
- Executive Summary
- The Collaborators
- Points of Friction—Challenges to Be Solved
- Action Plan—How the Collaborators Worked Together to Reduce Friction
- Points of Light—Outcomes Achieved Through Collaboration
- Lessons Learned—What Best Practices Can Other Organizations Replicate?
- What's Next?—Vision for the Future
Writer
Natalie Hopkins
Designer
Jess Wallace-Simpson
Project Manager
Joel Sanchez
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.