Premium Reports
Post–Acute Care 2018

Post–Acute Care 2018
Providers' Simple Request: "Help Me Connect"

Authored by: Erik Bermudez and Colin Buckley April 3, 2018 | Read Time: 4  minutes

After five years of tracking the status of EMR interoperability between acute care and ambulatory environments, leading providers, vendors, and other industry stakeholders urged KLAS in a new direction: measure post–acute care organizations’ ability to share patient records across the continuum of care. Based on 160 interviews, this report represents an initial “spot check” for homecare and long-term care organizations using leading post–acute care EMR vendors. It reveals an environment very different from acute care and ambulatory settings in terms of expectations, progress, and quite simply awareness of EMR interoperability strategies among both providers and vendors.

Key Topics

  1. Post–Acute Care Interoperability Is Far Behind the Modest Success of Acute Care/Ambulatory Settings
  2. Vendor Strategies Inhibit Progress in Post–Acute Care Interoperability
  3. Proactive Service Leads to Interoperability Confidence with Epic, MatrixCare, PointClickCare, and Thornberry Customers
  4. Providers Say They Are Ready & Willing; Readiness Gaps Widest for Casamba, Netsmart, and MEDITECH
  5. Thornberry and Epic Most Likely to Limit Added Interoperability Costs
  6. Post–Acute Care Vendors Not Yet Following Acute Care/Ambulatory Lead in Removing Barriers

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.