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Release of Information (ROI) 2018
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Release of Information 2021 Release of Information 2021
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Release of Information 2021
Differentiating Firms in a High-Satisfaction Market

author - Mac Boyter
Author
Mac Boyter
author - Jennifer Hickenlooper
Author
Jennifer Hickenlooper
 
March 23, 2021 | Read Time: 5  minutes

Current Time Inside Cache Tag Helper: 10/20/2021 12:41:55 PM and Model.reportId = 1737

The release of information (ROI) services market is a well-established segment with generally high overall client satisfaction. Market share leader Ciox Health and 2021 Best in KLAS winner MRO have long-standing experience in ROI; Sharecare and Verisma have smaller customer bases but are widening the field of options for healthcare organizations. To understand these firms’ strengths and areas of opportunity, this report explores their retrieval accuracy, ability to work with third-party requesters, and staff quality.

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Current Time Inside Cache Tag Helper: 10/20/2021 12:41:55 PM and Model.reportId = 1737
author - Elizabeth Pew
Writer
Elizabeth Pew
author - Natalie Jamison
Project Manager
Natalie Jamison
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2021 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.