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Social Determinants of Health 2024
A Look at Vendor-Reported Capabilities
Author
Benjamin Cassity
Author
Paul Warburton
Author
Andy Paulsen
Many healthcare organizations are working to proactively address socioeconomic barriers to patients receiving needed healthcare—prompting vendors to roll out technology solutions that can collect and manage social determinants of health (SDOH) data. This report uses KLAS’ Framework for a Successful SDOH Program (introduced in this overview) to compare several SDOH vendors’ offerings and share vendors’ thoughts on how their technology is intended to help organizations achieve their SDOH goals. Note that this report is based on vendor-reported and publicly available information and does not represent any KLAS-validated performance data or other findings. Later in 2024, KLAS intends to publish a report that examines customers’ experiences with their SDOH solutions.
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Key Findings:
- Epic, findhelp, Socially Determined & Unite Us Report Offering Enterprise SDOH Solutions
- Governance & Prioritization: Epic & findhelp Provide Care Gap Tracker to Support Governance Decisions
- Data Acquisition: Most Vendors Can Integrate Public & Retail Data, but Many Organizations Don’t Leverage Retail Data
- Analysis & Insight Generation: findhelp & Unite Us Report Offering All Necessary Analytics Functionality
- Action on Insights: Referral Networks Provide Real-Time Insights into CBO Resources
- Impact Optimization: FinThrive’s Executive Dashboard Tracking Not Being Adopted
Writer
Natalie Hopkins
Designer
Breanne Hunter
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.