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Standardizing Supplemental Data for HEDIS with Clinical Analytics Document (CAnD)
Points of Light 2026 Case Study 5
Payer and healthcare organizations were facing high administrative burden and delayed quality insights due to fragmented, payer-specific supplemental data feeds and incomplete claims lacking structured clinical detail. To address these challenges, Epic, Humana, and Ochsner Medical Center in New Orleans collaborated to implement the Clinical Analytics Document (CAnD) standard within Epic Payer Platform. The collaboration enabled retirement of the custom combined file, improved clinical data quality, accelerated access to historical evidence, reduced reporting burden, and established a scalable, standards-aligned foundation for quality measurement.
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2026 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.