Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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VP/Other Executive
Product
IMPAX is an older product that works. It is proven, but it isn't a...
VP/Other Executive
Product
IMPAX is near and dear to the hearts of most radiologists because it...
Manager
Culture, Value
AGFA HealthCare's prices are a bit on the higher side for the things...
Manager
Operations, Product
IMPAX's strengths are stability and redundancy. Those things have been...
Manager
Culture, Loyalty
We had a meeting with AGFA HealthCare about doing more with them, but...
Manager
Relationship
AGFA HealthCare's weakness is that their customer service isn't always...
Manager
Loyalty, Relationship
We are considering leaving AGFA HealthCare because AGFA HealthCare is...
Director
Culture
AGFA HealthCare is trying their best, but sometimes we face issues...
Director
Operations
AGFA HealthCare is better at training than other vendors we have, but...
Director
Product
We have a national platform for exchanging data. There are standards...