Middle East & Africa EHR 2024
23 February 24
| Everton Santos and Spencer Corbett
Over the last five years, the Middle East and Africa healthcare IT markets have expanded and evolved. The Middle East has seen consistent energy around EHR investment and digital transformation, with 10–15 purchase decisions being made annually. Energy in Africa has fluctuated year over year, impacted by some very large regional purchase decisions. When selecting an EHR vendor partner for the digital journey, organizations almost always consider other clinical, administrative, and financial functionalities in addition to the core EHR capabilities the vendor provides. This report both provides an update on EHR vendor performance and market share and offers KLAS’ first holistic look at EHR vendors’ broader portfolios in the Middle East and Africa, specifically highlighting the adoption and performance of ancillary EHR modules.
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Manager
Value
Our return on investment with Centricity PACS is very good. As someone...
Manager
Product
Interoperability is the main challenge with Centricity PACS; for...
Physician
Relationship, Product
There is a lot to improve in the system because it has good tools, but...
Physician
Product
The system is simple and easy to learn. It has good integrations with...
Director
Relationship
GE HealthCare is a large, international company. They are a company...
Director
Loyalty
I hope that with everything we have contracted with GE HealthCare for,...
Director
Relationship
We have two types of support. There is a project-level support where...
Director
Relationship, Product
We have some complaints because using the system is a managed service...
Director
Operations
GE HealthCare could improve their training by anticipating their...
Director
Product
Within the PACS space, I would like to see a shift toward...