Middle East & Africa EHR 2024
23 February 24
| Everton Santos and Spencer Corbett
Over the last five years, the Middle East and Africa healthcare IT markets have expanded and evolved. The Middle East has seen consistent energy around EHR investment and digital transformation, with 10–15 purchase decisions being made annually. Energy in Africa has fluctuated year over year, impacted by some very large regional purchase decisions. When selecting an EHR vendor partner for the digital journey, organizations almost always consider other clinical, administrative, and financial functionalities in addition to the core EHR capabilities the vendor provides. This report both provides an update on EHR vendor performance and market share and offers KLAS’ first holistic look at EHR vendors’ broader portfolios in the Middle East and Africa, specifically highlighting the adoption and performance of ancillary EHR modules.
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Manager
Product
What I like most about the product is that it maintains the data well...
Manager
Relationship, Product
The vendor's biggest opportunity for product improvement is working to...
Manager
Product
The system requires easy access to some statistics, activation of all...
Manager
Relationship, Product
The biggest strength of the vendor is they meet the needs of many facilities....
Director
Product
We have problems with VIDA in our hospital. Logging on is the problem....
Director
Relationship
There are a lot of delays for support. Sometimes it takes days to...
Director
Operations
The product is not so easy to use. There are a lot of things that...
Director
Value
We are getting outcomes from this product because we had a paper...
Director
Product
I want one module that includes all the items we need, and then we can...
Physician
Product
Cloud Solutions could improve my experience by simplifying the interface....