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EpicCare Inpatient EHR
Filtered view: (Large - Over 400 Beds)
Subject Expert
Tyson Blauer
Insights Director
Subject Expert
Tyson Blauer
Insights Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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HIT Companies
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Score Breakdown (1 Year) Filtered view: (Large - Over 400 Beds)
Culture
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Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Part of long-term plans (Yes|No)
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Likely to recommend (1-9)
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Forecasted overall satisfaction (1-9)
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Operations
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Quality of training (1-9)
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Ease of use (1-9)
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Relationship
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Quality of support (1-9)
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Vendor executive involvement (1-9)
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Value
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
Standalone Facilities
Multi-site Facilities
1%
99%
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Latest Comments See all (355) comments Filtered view: (Large - Over 400 Beds) ##.#% ##.#% ##.#% Download as Excel
CMIO
Relationship
There is a little more executive involvement than I would have...
CMIO
Relationship, Product
It is hard to say how the vendor is driving outcomes for us; I think...
CMIO
Operations
I wish we took more advantage of the initial and ongoing training....
CMIO
Product
In a general way, there are just so many different ways to do things....
VP/Other Executive
Product
I have compared Epic to Amazon. When someone shops, they have a...
VP/Other Executive
Relationship
One of the challenges that the team has seen with Epic is that, as...
VP/Other Executive
Relationship
With the team and folks who have had a lot of dealings with vendors,...
VP/Other Executive
Relationship, Operations, Product
Epic’s update release process is just too rapid. The issue is that...
VP/Other Executive
Product
Sometimes Epic is good at integrating third-party applications, and...
VP/Other Executive
Operations
I don't think Epic does a great job of training with ongoing stuff....