Latin America PACS 2024
15 October 24
| Chloe Jensen and Eder Lagemann
The PACS market in Latin America is evolving—vendors have expanded or reestablished their customer bases in certain countries, and some healthcare organizations are considering replacing products that aren’t meeting expectations. An update to KLAS’ 2021 research , this report examines vendors’ regional footprint and performance in Latin America. Altogether, customer satisfaction feedback was collected from 127 respondents, representing 95 separate organizations in 12 countries and territories. Insights are examined first for Latin America as a whole, then for Brazil, and then for other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
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Manager
Product
The system works well. Its integration with our other tools is very...
Manager
Product
Our users are quite happy with how the system works. The vendor...
Manager
Loyalty, Value
The issue with the system is that, at the moment, GE HealthCare is...
Manager
Relationship, Operations
Whenever the person from GE Healthcare visits our facilities, they are...
Manager
Product
Centricity PACS is a very good product. In our region, Centricity PACS...
Manager
Relationship, Product
GE HealthCare must concentrate on customer satisfaction. They have...
Manager
Relationship
GE HealthCare could improve my experience by being more proactive in...
Director
Loyalty, Product
The main reason we changed from Centricity PACS is that it is becoming...
Director
Culture, Loyalty
In the past, all of GE HealthCare's marketing was awesome, and we...
Director
Culture, Value
GE HealthCare tried to charge us for every little thing in the...