Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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Director
Value
INFINITT PACS is good for what we are paying for when it comes to our...
Director
Loyalty
INFINITT PACS is good, but it is becoming slower because our data is...
CEO/President
Product
The product's strengths are its flexibility, reliability, and speed....
CIO
Relationship
INFINITT's executive engagement is very strong. Anytime we have a...
CIO
Relationship
With INFINITT, the challenge is mainly that the local support people...
CIO
Loyalty
I expect that my satisfaction with INFINITT will be in the same place...
CIO
Value
Based on what we have negotiated with INFINITT, we have a decent rate...
VP/Other Executive
Product
I like that we can operate the product relatively intuitively.
VP/Other Executive
Product
The biggest opportunity to improve the product is to improve the...
VP/Other Executive
Relationship, Product
If the vendor wanted to improve my experience as a customer, they...