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INFINITT PACS (Global)
Subject Expert
Eder Lagemann
Research Director
Subject Expert
Eder Lagemann
Research Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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HIT Companies
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Score Breakdown (1 Year) Filtered view:
Culture
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Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Part of long-term plans (Yes|No)
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Operations
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Quality of support (1-9)
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
Standalone Facilities
Multi-site Facilities
43%
57%
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Latest Comments See all (35) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Director
Value
INFINITT PACS is good for what we are paying for when it comes to our...
Director
Loyalty
INFINITT PACS is good, but it is becoming slower because our data is...
CEO/President
Product
The product's strengths are its flexibility, reliability, and speed....
CIO
Relationship
INFINITT's executive engagement is very strong. Anytime we have a...
CIO
Relationship
With INFINITT, the challenge is mainly that the local support people...
CIO
Loyalty
I expect that my satisfaction with INFINITT will be in the same place...
CIO
Value
Based on what we have negotiated with INFINITT, we have a decent rate...
VP/Other Executive
Product
I like that we can operate the product relatively intuitively.
VP/Other Executive
Product
The biggest opportunity to improve the product is to improve the...
VP/Other Executive
Relationship, Product
If the vendor wanted to improve my experience as a customer, they...