Engage's Current COVID-19 Response and Solutions

The following information was supplied by the vendor and has not been validated by KLAS.

MEDITECH Remote Services
Help desk, analysts, and technical staff to help MEDITECH customers manage/set up COVID-19 specific functionalities

Engage is the premier firm in the HIT market for remote support of MEDITECH systems. We are in a unique position to help during this time by offering special services related to COVID-19.

The Engage help desk, analysts, and technical staff are available 24/7 to support your caregivers. Additionally, Engage consultants can work with you to ensure your projects and implementations stay on track during these uncertain times.

Our COVID-19 specific services include:

  • Providing 24/7 remote support for MEDITECH EHRs (Expanse, 6.x, Client/Server, MAGIC) to assist with staffing challenges.
  • Ensuring your hospital has the latest COVID-19 screening and evaluation documentation in MEDITECH.
  • Setting up virtual visit functionality in MEDITECH ambulatory.
  • Setting up expanded telehealth capabilities.
  • Setting up new lab tests for in-house ordering and reference labs for resulting.
  • Updating new billing codes and reimbursement methods for COVID-19 testing and treatment.

Professional Services Overall Score Data collected since May 2019