A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 76.3
Software average: 80.6
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
Nextech
IntelleChartPRO EHR 
|
78.1 |
-5%
|
32
|
C
|
B
|
C+
|
B-
|
C+
|
C
|
|
| |
|
|
|
|
||||||
|
NextGen Healthcare
NextGen Enterprise EHR
|
67.9 |
+7%
|
20
|
D
|
C+
|
C-
|
C
|
D-
|
F
|
|
0.0 |
100.0 |
|||||||||
78.1
32
culture
C
loyalty
B
operations
C+
product
B-
relationship
C+
value
C
culture
D
loyalty
C+
operations
C-
product
C
relationship
D-
value
F
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
Nextech
IntelleChartPRO EHR
IntelleChartPRO EHR
n=31 97%
Part of Long Term Plans?
Nextech
IntelleChartPRO EHR
IntelleChartPRO EHR
n=31 97%
Solutions Not Ranked
Ordered alphabetically
L
|
Overall performance score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
EyeMD EMR Healthcare Systems
EyeMD EMR L |
88.7 |
10
|
B+
|
A-
|
B+
|
B+
|
A
|
A-
|
| |
|
|
|
|
||||
|
ModMed
EMA L |
78.5 |
13
|
C
|
B+
|
B-
|
C+
|
C+
|
C
|
L
&nbps;
EyeMD EMR Healthcare Systems
EyeMD EMR L
EyeMD EMR L
88.7
10
10
culture
B+
loyalty
A-
operations
B+
product
B+
relationship
A
value
A-
ModMed
EMA L
EMA L
78.5
13
13
culture
C
loyalty
B+
operations
B-
product
C+
relationship
C+
value
C
