Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Claims & Administration Platforms (Payer)

 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 72.6
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
HealthEdge
HealthRules Payer  
KLAS comments icon
76.6
n=20
-2%
D+
B
C+
C+
C+
C-
         
 
 
 
 
 
Cognizant
Trizetto Core Claims/Administration Solutions  
KLAS comments icon
66
n=26
-7%
D
D+
C-
C-
D+
F
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
HealthEdge
HealthRules Payer
 
76.6
n=20
KLAS comments icon  COMMENTS
    -2%
D+
B
C+
C+
C+
C-
Cognizant
Trizetto Core Claims/Administration Solutions
 
66
n=26
KLAS comments icon  COMMENTS
    -7%
D
D+
C-
C-
D+
F
Company/solution
 
Censinet assessment N/A
 
culture
D+
loyalty
B
operations
C+
product
C+
relationship
C+
value
C-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
D
loyalty
D+
operations
C-
product
C-
relationship
D+
value
F
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


  C  L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Advantasure
Core Administration Solutions [C]
C
75.2
n=6
C
C+
C+
C+
C+
C-
       
 
 
 
 
 
athenahealth
athenaIDX Financial Risk Manager * [C]
L C
76.2
n=4
B
C+
B-
C
C
C-
       
 
 
 
 
 
Epic
Tapestry [C]
C
81.3
n=22
B-
B
B
B-
B
B-
       
 
 
 
 
 
SS&C Health
DST Health Solutions Core Claims/Administration Solutions *
L
63
n=7
F
D-
D
D+
C
D+
 

  C  L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Advantasure
Core Administration Solutions [C]
C
culture
C
loyalty
C+
operations
C+
product
C+
relationship
C+
value
C-
75.2
n=6
     
athenahealth
athenaIDX Financial Risk Manager * [C]
L C
culture
B
loyalty
C+
operations
B-
product
C
relationship
C
value
C-
76.2
n=4
     
Epic
Tapestry [C]
C
culture
B-
loyalty
B
operations
B
product
B-
relationship
B
value
B-
81.3
n=22
     
SS&C Health
DST Health Solutions Core Claims/Administration Solutions *
L
culture
F
loyalty
D-
operations
D
product
D+
relationship
C
value
D+
63
n=7
 

  C  L      

Company/solution
Advantasure
Core Administration Solutions [C] C
75.2
n=6
culture
C
loyalty
C+
operations
C+
product
C+
relationship
C+
value
C-
 

athenahealth
athenaIDX Financial Risk Manager * [C] L C
76.2
n=4
culture
B
loyalty
C+
operations
B-
product
C
relationship
C
value
C-
 

Epic
Tapestry [C] C
81.3
n=22
culture
B-
loyalty
B
operations
B
product
B-
relationship
B
value
B-
 

SS&C Health
DST Health Solutions Core Claims/Administration Solutions * L
63
n=7
culture
F
loyalty
D-
operations
D
product
D+
relationship
C
value
D+
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Claims & Administration Platforms (Payer) Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
HealthEdge
HealthEdge HealthRules Payer
n=20  100%
Part of Long Term Plans?
HealthEdge
HealthEdge HealthRules Payer
n=20  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Claims & Administration Platforms (Payer) Awards