Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2024 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2024 Best In Klas
 

Claims & Administration Platforms (Payer)

 
 
 
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 77.7
Software average: 79.6
Grading Scale

Overall performance score
(100-point scale)
Trend
(2023-2024)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                   
HealthEdge
HealthRules Payer  
KLAS comments icon
77.6
+1%
17
C-
B+
C+
C+
C
C
         
 
 
 
 
 
Cognizant
Trizetto Core Claims/Administration Solutions  
KLAS comments icon
75.7
+15%
23
C+
B-
C+
C+
B-
D
 
50.0
100.0
 
 
culture
C-
loyalty
B+
operations
C+
product
C+
relationship
C
value
C
 
 
culture
C+
loyalty
B-
operations
C+
product
C+
relationship
B-
value
D
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L  C  R      
Overall Performance Score
(100-point scale)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Advantasure
Core Administration Solutions
L C
62.7
3
F
D+
D+
D+
D
F
       
 
 
 
 
 
athenahealth
athenaIDX Financial Risk Manager
L C
92.2
4
A-
A+
A-
A-
A
A
       
 
 
 
 
 
Epic
Tapestry
C
78.2
23
C
B
C
C+
B
B-
       
 
 
 
 
 
Mphasis (Eldorado)
Mphasis Eldorado Core Claims Solutions
L R
49.8
4
F
F
F
F
D
F
       
 
 
 
 
 
SS&C Health
DST Health Solutions Core Claims/Administration Solutions
L
71
3
D+
C+
C
D+
C+
C-
       
 
 
 
 
 
Viveka Health
Benefits Administration Platform
C
94.8
7
A+
A+
A
A
A
A-
 

L  C  R      

&nbps;
Advantasure
Core Administration Solutions L C
62.7
3
culture
F
loyalty
D+
operations
D+
product
D+
relationship
D
value
F
 

athenahealth
athenaIDX Financial Risk Manager L C
92.2
4
culture
A-
loyalty
A+
operations
A-
product
A-
relationship
A
value
A
 

Epic
Tapestry C
78.2
23
culture
C
loyalty
B
operations
C
product
C+
relationship
B
value
B-
 

Mphasis (Eldorado)
Mphasis Eldorado Core Claims Solutions L R
49.8
4
culture
F
loyalty
F
operations
F
product
F
relationship
D
value
F
 

SS&C Health
DST Health Solutions Core Claims/Administration Solutions L
71
3
culture
D+
loyalty
C+
operations
C
product
D+
relationship
C+
value
C-
 

Viveka Health
Benefits Administration Platform C
94.8
7
culture
A+
loyalty
A+
operations
A
product
A
relationship
A
value
A-
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Claims & Administration Platforms (Payer) Awards