A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 95.6
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
|
R1 RCM
Cloudmed (an R1 Company) Denials Management Services 
|
95.7 |
N/A
|
n=15
|
A+
|
A-
|
A+
|
A
|
A
|
||
| |
|
|
|
|||||||
|
Aspirion
|
95.4 |
-1%
|
n=17
|
A+
|
A
|
A
|
A
|
A
|
||
50.0 |
100.0 |
|||||||||
loyalty
A+
operations
A-
relationship
A+
services
A
value
A
Other Notable Performances
Other Notable Performances
Ranked solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
Aspirion
Denials Management Services
Denials Management Services
n=17 100%
Exceeds expectations?
Cloudmed (an R1 Company)
Denials Management Services
Denials Management Services
n=14 100%
Would you buy again?
Aspirion
Denials Management Services
Denials Management Services
n=17 100%
Cloudmed (an R1 Company)
Denials Management Services
Denials Management Services
n=15 100%
Avoids charging for every little thing?
Aspirion
Denials Management Services
Denials Management Services
n=17 100%
Exceeds Expectations?
Cloudmed (an R1 Company)
Denials Management Services
Denials Management Services
n=14 100%
Would you buy again?
Aspirion
Denials Management Services
Denials Management Services
n=17 100%
Cloudmed (an R1 Company)
Denials Management Services
Denials Management Services
n=15 100%
