Aspirion Denials Management Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
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User Commentary
Relationship, Operations, Value
Aspirion prepares a monthly packet of report deliverables, and they've also partnered with our...
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Relationship, Services, Value
The folks I've had the pleasure of working with at Aspirion are definitely a tremendous part of the...
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Relationship, Operations
I can't say enough nice things about Aspirion. They're a great business partner, and our contract is...
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Relationship, Operations
When it comes to handling appeals, Aspirion is definitely operating within the confines of the...
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Loyalty
My senior director over hospital billing was familiar with Aspirion in other areas. That was where...
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Relationship, Services
My current Aspirion account manager was one of the lead people taking on our business when we first...
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Operations, Value
Aspirion's AI could be a highly successful first-pass appeal solution for an institution without a...
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Operations, Value
We're starting to go into the AI space for denials and appeals. Their AI is why Aspirion is...
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Loyalty, Operations
The only thing that would make me waver about working with Aspirion long term has nothing to do with...
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Operations, Services, Value
Among our clinicians, including both the nurses and the in-house physician advisors who write...
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Operations
Aspirion has sound advice, but the execution falls on my team. Sometimes the firm recommends payer...
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Relationship, Operations
Aspirion doesn't just get appeals overturned for me; they give us information back on how we can...
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Relationship, Operations
We hired Aspirion to do discretionary denial work for us. When we have exhausted our appeal efforts...
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Relationship, Operations
Aspirion has a triage team, and they have a prep team that queues up the work. They have a nurse who...
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Relationship, Operations, Services
Aspirion has been a really good partner historically with some of the work we do, and that’s the...
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Operations
Reports have to mean something, and they have to be valuable. When vendors come up with a bunch of...
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Relationship, Operations, Services
The quality of service as a whole that I've experienced with Aspirion recently hasn't been great....
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Relationship, Operations
Aspirion achieves a very high overturn rate. That is one of the things that we appreciate about...
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Relationship
The vendor's account management is great. I love our account representative. This person has been...
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Value
We always try to reduce firm expenses, so that's why we try to negotiate each time we renew contracts....
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Relationship
Instead of us asking for updates or to review accounts, Aspirion should be providing us with...
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Relationship, Services
Aspirion is very good at providing reports. Also, Aspirion is pretty good at providing us with...
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Relationship
We've been with Aspirion for a while, so we're still planning on using them for a while. Aspirion is...
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Relationship
Aspirion does a really good job, and we have access to their clinical personnel. They bring their...
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Value
Our overturn rate with Aspirion was better than expected. We had not outsourced previously, so our...
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Relationship, Services
We have been partners with Aspirion for clinical denials for a long time. Aspirion has continued to...
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Relationship, Services
For us, there is a focus on denial prevention efforts. Aspirion provides a recap of audited accounts...
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Operations
At certain times, Aspirion has a lot of turnover. That happens from time to time. Also, the training...
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Relationship
We have good contact with Aspirion. When I find something, I communicate with them, and if they find...
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Relationship, Services
I have to constantly remind Aspirion about notating. They notate in their account, and the notation...
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Relationship, Operations
Aspirion has been doing really well. We hired Aspirion to help us with appeals and to provide some...
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Services
In terms of improvements, I’d like to see more AI, more technology, and more advanced ways of...
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Value
We have a good ROI with Aspirion. I'd definitely recommend them to another organization of a similar...
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Services
Aspirion is pretty good with their reporting and good with ad hoc reporting as well. If I request an...
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Services
I would definitely use Aspirion again. I like the way they invoice. I do their invoice validation,...
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Relationship
Aspirion constantly exceeds expectations. There's always room for improvement, and we like to push...
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Services, Value
Predominantly, Aspirion focuses on clinical denials. We send them claims in that functional area,...
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Loyalty
The onset of AI may have some kind of impact in the denials area going forward. That's above my...
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Value
We send a very small volume of accounts to the vendor due to the dollar balance limitations, but...
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Services
I am very satisfied with Aspirion.
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Loyalty, Relationship
Aspirion has really shown up in a meaningful and flexible way. They have been willing to make...
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Relationship
Aspirion has taken some direct feedback around things like measurement and percentages. We wanted...
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Relationship
Aspiron is doing fantastic now, but previously, I wasn’t necessarily getting what I needed. The firm...
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Relationship
The people I work with at Aspirion are spot on, and that means that their leadership is giving them...
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Relationship, Operations, Value
Aspirion has been fantastic to work with. We typically have a great overturn rate. In the...
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Operations, Value
One thing my team struggles with is reading a payer contract. It is really hard. Some of them are 25...
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Relationship, Operations
We check the quality of the accounts Aspirion works, and it has been high. Aspirion's people are...
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Loyalty, Relationship, Operations
With the new management over the past years, the perspective has shifted. I think Aspirion is a...
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Loyalty, Operations
Aspirion has been talking about an AI product to improve appeal turnaround times. Even without that...
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Operations, Services, Value
If someone needs a multifaceted approach to appeals, Aspirion has the attorneys, clinicians, and...
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Operations, Services, Value
We have never really set deeper expectations for the firm since we have always given them the...
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Loyalty, Value
We had a tough negotiation with the firm around their rates because we were not able to leverage...
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Loyalty, Operations, Value
We brought Aspirion in for the hardest work, and we still give them the most complex denials. They...
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Loyalty, Relationship
Aspirion does a pretty good job with executive involvement. Once we asked about what else they...
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Operations, Value
We primarily send Aspirion older cases that we deemed uncollectible. The firm often finds additional...
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Relationship, Operations
Some recent staffing transitions at Aspirion caused some delays, but once new resources were...
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Relationship, Operations
I’m satisfied with Aspirion’s reporting; it has improved significantly. They help us prevent future...
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Relationship, Services
We constantly ask Aspirion to help us prevent future denials, and it would be nice if they did a...
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Loyalty, Operations
We unfortunately have a big volume of DRG downgrades, and as we learned that Aspirion was moving...
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Relationship, Operations
There have been some slight changes just because Aspirion acquired Boost Healthcare, but things are...
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Relationship, Operations
In the industry right now, we are all drowning in denials, and we don't have enough manpower within...
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Relationship
Aspirion has been easy to work with for the most part. Some firms have been challenging to work...
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Relationship
Aspirion should be more willing to work with the client on more diverse types of accounts. We asked...
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Relationship
Aspirion is meeting our expectations because they are getting the accounts further out, and the...
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Relationship
One of Aspirion’s executives is a pretty cool person. That person has been on all our calls. I love...
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Loyalty, Value
Because Aspirion is using an AI-generated product and solution, our fee should be able to be...
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Operations
Aspirion could offer education in regard to preventing denials in the future. However, I'm not sure...
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Loyalty, Relationship, Value
I would absolutely recommend Aspirion to a friend. We brought them on, and they exceeded our net...
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Operations
I love Aspirion. They are great. I think the AI-generated appeal letters for DRG downcoding that...
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Operations, Services
Aspirion is easy to work with. They have experts on their team. They are really good at educating...
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Loyalty, Services, Value
I have no intentions of changing Aspirion out. They fit perfectly within our operations. Their...
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Loyalty, Relationship, Services
I have recommended Aspirion before. They started with us years ago. They let us decide what we...
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Relationship
Aspirion is an outstanding firm that consistently exceeds my expectations. They have delivered on...
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Operations
The firm's services are really pretty simplified. I had no expectations of them collecting anything,...
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Relationship, Services
I think highly of Aspirion. I talk to their people constantly. We discuss at all times anything that...
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Relationship, Operations
Aspirion understands our appeal needs and collaborates with our teams. I like their professionalism...
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Relationship
I receive communication and updates from my team on their collaboration with Aspirion, and I never...
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Relationship, Value
I appreciate the firm's eagerness to make the provider better through education and contractual...
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Commentary Summary
Comment Type Breakout