Aspirion Denials Management Services
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Mollie Hunt
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User Commentary

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VP/Other Executive

ROI and Cost

When we look at our denial overturn rate, which is the rate at which Aspirion is able to win...

Aug 2022
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VP/Other Executive

ROI and Cost

Things are going well with Aspirion. The firm’s original plan was to come in as a secondary firm and...

Aug 2022
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VP/Other Executive

Tools and Methodology

The biggest thing for me is that Aspirion has been able to help us get better at our own internal...

Aug 2022
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VP/Other Executive

People and Knowledge

I have only dealt with people on Aspirion’s executive team, but their executive team has been very...

Aug 2022
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VP/Other Executive

Other Observations

The only thing that I would be interested in learning more about is what Aspirion’s ongoing product...

Aug 2022
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Manager

Project Results

There is some room for education and improvement on some of our automatic denials.

Aug 2022
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Manager

ROI and Cost

We had some things that we had no hope of recovery on, but Aspirion was able to recover a very...

Aug 2022
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Manager

Relationship

We are more satisfied than last year because of Aspirion’s overall partnership with us. Certain...

Aug 2022
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Manager

Project Results

Everything is a strength for Aspirion for the most part. If we have any educational opportunities,...

Aug 2022
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Manager

Relationship

The biggest benefit of Aspirion is the team that I work with. The people are directly engaged and...

Jul 2022
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Manager

Tools and Methodology

The firm provides us with a detailed report of our inventory, so I know everything that is going on...

Jul 2022
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Manager

Relationship

We consider the firm to be an extension of us. My team is very familiar with Aspirion. From the...

Jul 2022
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Manager

Project Results

The firm provided us with a very detailed and excellent training session to help us deal with some...

Jul 2022
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Manager

Tools and Methodology

A lot of the accounts are fairly old and complex. In the firm’s defense, it is really hard for them...

Jul 2022
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Manager

Project Results

One thing I appreciate about the firm is that I can go into the accounts, read the notes, and have a...

Jul 2022
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VP/Other Executive

Relationship

Aspirion's team members have become integral to our processes and results. They collect on our...

May 2022
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VP/Other Executive

Tools and Methodology

It would be nice to have some sort of dashboards in an electronic format. Everything is generated in...

Apr 2022
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VP/Other Executive

Tools and Methodology

Aspirion has good reporting, and they are fairly responsive in terms of developing reports to fit...

Apr 2022
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VP/Other Executive

ROI and Cost

There isn't really any complexity with the charges. We have a pretty simple contingency-based contract....

Apr 2022
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VP/Other Executive

Project Results

Aspirion has done good work for us. We have been very satisfied. A tangible outcome is the cash that...

Apr 2022
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VP/Other Executive

Tools and Methodology

Aspirion doesn’t do Medicaid recovery. I would like to see that or have some expertise in that area.

Apr 2022
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VP/Other Executive

Relationship

It would be helpful to occasionally have one of the firm’s more senior leaders check in on the...

Apr 2022
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VP/Other Executive

Relationship

The folks we work with are very nice and professional people. There is a salesperson and a...

Apr 2022
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Director

Lessons Learned

Early in the engagement, Aspirion exceeded our expectations. Into the second year, the vendor...

Apr 2022
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Director

Tools and Methodology

Aspirion provides supplemental information in regard to developments in the revenue cycle,...

Apr 2022
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Director

People and Knowledge

Aspirion isn't as responsive as I would like. Sometimes there are delays when Aspirion is appealing...

Apr 2022
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Director

Tools and Methodology

The firm works the appeals, but they have an opportunity to be more strategic and provide extra...

Apr 2022
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Director

Tools and Methodology

Our area of focus is specific to our organization's needs. The focus is refreshing as we realize the...

Apr 2022
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Director

Relationship

Our area of execution continues to be high. However, the level of responsiveness has realized an...

Apr 2022
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Director

Relationship

Access to the Aspirion leadership with regular touch points dropped off just more than a year. I...

Apr 2022
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Director

ROI and Cost

I continue to see collections on aging high-dollar receivables that otherwise may have gone...

Apr 2022
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Director

Other Observations

The cost of Aspirion's services is only associated with recovered accounts. The organization selects...

Apr 2022
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CFO

Project Results

I have a good relationship with someone at Aspirion. The firm did a great job. They have delivered....

Apr 2022
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Analyst/Coordinator

Relationship

Aspirion has been a great business partner. They are very involved. The Aspirion team always...

Apr 2022
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Analyst/Coordinator

Relationship

I would highly recommend Aspirion to a like healthcare organization that might be struggling with a...

Apr 2022
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Analyst/Coordinator

Relationship

Aspirion avoids charging for every little thing. When we have had issues with account discrepancies,...

Apr 2022
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Analyst/Coordinator

People and Knowledge

Aspirion knows their business. They are always in tune with the market and payer trends around...

Apr 2022
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Director

ROI and Cost

The firm is very good and very responsive. They send us an invoice because they get a percentage of...

Apr 2022
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Director

Project Results

Our relationship with Aspirion has been very good. The firm is very responsive and able to log in...

Apr 2022
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Director

ROI and Cost

I have asked the firm for more high-level statistics on various payers, and the firm has been happy...

Apr 2022
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Director

Project Results

The firm meets my expectations. If they didn’t meet expectations, I wouldn’t be using them.

Apr 2022
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Analyst/Coordinator

Tools and Methodology

Aspirion is not sending out general appeal letters or anything like that and just hoping for the...

Apr 2022
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Analyst/Coordinator

Relationship

Our leadership team is very pleased with Aspirion's recovery rates. Considering what we send...

Apr 2022
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Director

Project Results

I am pretty knowledgeable about things, and most of the time, the firm doesn’t give me anything I...

Apr 2022
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Director

People and Knowledge

When we send the firm something to do, they do it. We have a representative from the firm who is our...

Apr 2022
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VP/Other Executive

ROI and Cost

It wasn't Aspirion's job to manage whether we were charging appropriately or not, but they looked at...

Jan 2022
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VP/Other Executive

Relationship

Anytime I have a question, if Aspirion's consultants don't know the answer, they get the answer....

Jan 2022
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VP/Other Executive

ROI and Cost

Aspirion has a really strong collection rate with a high overturn rate. The numbers speak for themselves....

Jan 2022
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Director

Project Results

It is a pleasure and a breath of fresh air to be able to work with a company and with staff members...

Dec 2021
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Director

Project Results

With Aspirion, the communication is clear and constantly flowing. If there are questions or needed...

Dec 2021
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Director

Project Results

Aspirion started out so strong. In our kick-off meetings, we got into the granular space. Over the...

Dec 2021
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Director

Project Results

I can only think of one specialty group that would like for Aspirion to change how they work the...

Dec 2021
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Director

ROI and Cost

With Aspirion, I get a measurable amount of revenue that I was not getting before. Using the firm is...

Dec 2021
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Director

Relationship

Aspirion is probably the best company I have worked with in all my years. Anyone considering using...

Dec 2021
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Director

Win/Loss - Why they were selected (by current clients)

Aspirion does a better job of invoicing than their competitors. That is one reason we chose them.

Dec 2021
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Director

People and Knowledge

I got the best implementation team I have ever worked with thanks to Aspirion. The process was...

Dec 2021
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Director

Relationship

I am going to attempt to add to the scope of our Aspirion partnership in the future. I enjoy my...

Dec 2021
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