Aspirion Denials Management Services Commentary
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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VP/Other Executive

Relationship, Services

I think highly of Aspirion. I talk to their people constantly. We discuss at all times anything that...

Jul 2025
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VP/Other Executive

Relationship, Operations

Aspirion understands our appeal needs and collaborates with our teams. I like their professionalism...

Jul 2025
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Director

Relationship

I receive communication and updates from my team on their collaboration with Aspirion, and I never...

Jul 2025
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Director

Relationship, Value

I appreciate the firm's eagerness to make the provider better through education and contractual...

Jul 2025
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Director

Loyalty, Operations, Value

Aspirion earned our denials business by talking to us about a pain point and issue that I had...

Jul 2025
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Director

Value

Aspirion has blown away all of my budgeted forecasts. I'm over budget in some things, but the firm...

Jul 2025
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Manager

Operations, Services

Overall, for DRG downgrades, the firm lacked clinical expertise and aggressiveness in pursuing and...

Jun 2025
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Manager

Value

It is always more affordable to have our own staff and do things internally, but if we must pick a...

Jun 2025
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Manager

Relationship

In terms of what is working well with the firm, a lot of it is relational. There is good data....

Jun 2025
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Manager

Services

Like everybody else, Aspirion is building out AI functionality to start running our denials through,...

Jun 2025
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Manager

Relationship

The expected amount for what the firm brings back to us is always throttled by the volume we assign...

Jun 2025
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Manager

Services

Aspirion sets a high expectation for their overturn rate, and they match the high expectation. I...

Jun 2025
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Manager

Services

The work that Aspirion is doing is also stored in our EMR, so I don't put a lot of merit into what...

Jun 2025
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Manager

Operations

We kind of got punted on rolling out. Our IT team built out the demos and let us know there was a...

Jun 2025
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Manager

Loyalty, Relationship

We have talked about the need to link up with even more firms. Working with firms has proven very...

Jun 2025
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Director

Value

We are thankful for the work that has been done and the payments we have received.

Jun 2025
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Manager

Relationship

I have pretty high standards for reporting, but Aspirion has accommodated and made some changes...

Jun 2025
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VP/Other Executive

Relationship, Services

Aspirion does a great job, and I am pleased with the work performed.

Jun 2025
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Analyst/Coordinator

Relationship, Operations

Aspirion brings value. We have seen a good return. The firm is a good partner. They are responsive,...

May 2025
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Director

Services

For the most part, we are satisfied with Aspirion, but I would like to see more information for...

Feb 2025
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Director

Relationship

We had some changes in our account manager and lost some value for a bit. We have a new account...

Feb 2025
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Director

Relationship, Services

Aspirion has great reporting, and they provide assessments for us, but they are just not at the same...

Feb 2025
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VP/Other Executive

Relationship

There was one instance where I talked with Aspirion about taking more claims that they normally...

Feb 2025
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VP/Other Executive

Loyalty, Relationship

We might not be using Aspirion in the best way, and there isn't an overarching strategy that they...

Feb 2025
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VP/Other Executive

Relationship

The Aspirion people that I end up interacting with can get the job done, although that might be...

Feb 2025
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VP/Other Executive

Services

Aspirion’s reporting is in a vacuum, so there is an opportunity there because they report on their...

Feb 2025
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VP/Other Executive

Relationship

We have used Aspirion for a while because they are well integrated into our process. They are very...

Feb 2025
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Nurse

Relationship, Services

The team is able to interpret payer contracts. They use specific clinical and contract language in...

Dec 2024
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Nurse

Relationship, Services, Value

Some key people that were working with us at Aspirion departed, and our overturn rate changed. We...

Dec 2024
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Nurse

Relationship

The collaboration with Aspirion has been positive. The new person that we have working with us is...

Dec 2024
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Director

Relationship

The firm's people are very involved with us. Even one of the firm's executives participates at...

Oct 2024
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Director

Loyalty

The firm has some opportunities for improvement with their reporting, but they have revamped their...

Oct 2024
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Director

Loyalty, Services

I like Aspirion a lot. They are bringing AI into everything, so that is good. They are trying to...

Oct 2024
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Director

Relationship, Operations

I would recommend the firm because of the fact that they work closely with us, implement things,...

Oct 2024
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Director

Value

The firm's overturn rate is a bit better than ours because they have lawyers. They are more eloquent...

Oct 2024
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VP/Other Executive

Loyalty, Operations, Services

The reporting has been a pain point over the past year or so, but Aspirion is getting better, so I'm...

Sep 2024
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VP/Other Executive

Relationship, Operations

The opportunities to improve are kind of going back to the basics. The firm had some changes in...

Sep 2024
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VP/Other Executive

Relationship

An executive does come to meet with us to make sure that the firm is providing what we need, so they...

Sep 2024
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Director

Relationship

Aspirion is usually on top of the accounts right away as soon as they get assigned to them. They are...

Sep 2024
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Director

Relationship

We have had a meeting with our managed care area and Aspirion, and we really haven't heard too much...

Sep 2024
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Director

Loyalty, Relationship

Aspirion has been great to work with, but in just over a year, there have been some changes in who...

Sep 2024
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Director

Loyalty, Relationship

We did get an outreach from another vendor and thought we would check them out at the same time and...

Sep 2024
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Director

Loyalty

Aspirion’s overturn rate hasn't been a wow factor. At the same time, they are pretty much in line...

Sep 2024
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VP/Other Executive

Relationship

The initial results were great; in the last six months, we have started to see less engagement than...

Aug 2024
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Manager

Value

I think Aspirion avoids charging for every little thing. We sometimes question Aspirion on accounts...

Jul 2024
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Manager

Relationship

I think Aspirion's services meet expectations, and we are really happy with Aspirion. Sometimes we...

Jul 2024
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Manager

Relationship, Services

Aspirion’s reporting tool is amazing now. They have done a lot of revamping and rework on what they...

Jul 2024
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Manager

Relationship

Aspirion is a great group to work with, and we are extremely pleased with them. We have had a couple...

Jul 2024
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