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User Commentary
Relationship, Services
I think highly of Aspirion. I talk to their people constantly. We discuss at all times anything that...
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Relationship, Operations
Aspirion understands our appeal needs and collaborates with our teams. I like their professionalism...
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Relationship
I receive communication and updates from my team on their collaboration with Aspirion, and I never...
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Relationship, Value
I appreciate the firm's eagerness to make the provider better through education and contractual...
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Loyalty, Operations, Value
Aspirion earned our denials business by talking to us about a pain point and issue that I had...
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Value
Aspirion has blown away all of my budgeted forecasts. I'm over budget in some things, but the firm...
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Operations, Services
Overall, for DRG downgrades, the firm lacked clinical expertise and aggressiveness in pursuing and...
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Value
It is always more affordable to have our own staff and do things internally, but if we must pick a...
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Relationship
In terms of what is working well with the firm, a lot of it is relational. There is good data....
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Services
Like everybody else, Aspirion is building out AI functionality to start running our denials through,...
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Relationship
The expected amount for what the firm brings back to us is always throttled by the volume we assign...
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Services
Aspirion sets a high expectation for their overturn rate, and they match the high expectation. I...
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Services
The work that Aspirion is doing is also stored in our EMR, so I don't put a lot of merit into what...
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Operations
We kind of got punted on rolling out. Our IT team built out the demos and let us know there was a...
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Loyalty, Relationship
We have talked about the need to link up with even more firms. Working with firms has proven very...
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Value
We are thankful for the work that has been done and the payments we have received.
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Relationship
I have pretty high standards for reporting, but Aspirion has accommodated and made some changes...
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Relationship, Services
Aspirion does a great job, and I am pleased with the work performed.
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Relationship, Operations
Aspirion brings value. We have seen a good return. The firm is a good partner. They are responsive,...
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Services
For the most part, we are satisfied with Aspirion, but I would like to see more information for...
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Relationship
We had some changes in our account manager and lost some value for a bit. We have a new account...
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Relationship, Services
Aspirion has great reporting, and they provide assessments for us, but they are just not at the same...
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Relationship
There was one instance where I talked with Aspirion about taking more claims that they normally...
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Loyalty, Relationship
We might not be using Aspirion in the best way, and there isn't an overarching strategy that they...
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Relationship
The Aspirion people that I end up interacting with can get the job done, although that might be...
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Services
Aspirion’s reporting is in a vacuum, so there is an opportunity there because they report on their...
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Relationship
We have used Aspirion for a while because they are well integrated into our process. They are very...
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Relationship, Services
The team is able to interpret payer contracts. They use specific clinical and contract language in...
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Relationship, Services, Value
Some key people that were working with us at Aspirion departed, and our overturn rate changed. We...
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Relationship
The collaboration with Aspirion has been positive. The new person that we have working with us is...
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Relationship
The firm's people are very involved with us. Even one of the firm's executives participates at...
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Loyalty
The firm has some opportunities for improvement with their reporting, but they have revamped their...
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Loyalty, Services
I like Aspirion a lot. They are bringing AI into everything, so that is good. They are trying to...
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Relationship, Operations
I would recommend the firm because of the fact that they work closely with us, implement things,...
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Value
The firm's overturn rate is a bit better than ours because they have lawyers. They are more eloquent...
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Loyalty, Operations, Services
The reporting has been a pain point over the past year or so, but Aspirion is getting better, so I'm...
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Relationship, Operations
The opportunities to improve are kind of going back to the basics. The firm had some changes in...
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Relationship
An executive does come to meet with us to make sure that the firm is providing what we need, so they...
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Relationship
Aspirion is usually on top of the accounts right away as soon as they get assigned to them. They are...
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Relationship
We have had a meeting with our managed care area and Aspirion, and we really haven't heard too much...
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Loyalty, Relationship
Aspirion has been great to work with, but in just over a year, there have been some changes in who...
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Loyalty, Relationship
We did get an outreach from another vendor and thought we would check them out at the same time and...
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Loyalty
Aspirion’s overturn rate hasn't been a wow factor. At the same time, they are pretty much in line...
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Relationship
The initial results were great; in the last six months, we have started to see less engagement than...
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Value
I think Aspirion avoids charging for every little thing. We sometimes question Aspirion on accounts...
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Relationship
I think Aspirion's services meet expectations, and we are really happy with Aspirion. Sometimes we...
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Relationship, Services
Aspirion’s reporting tool is amazing now. They have done a lot of revamping and rework on what they...
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Relationship
Aspirion is a great group to work with, and we are extremely pleased with them. We have had a couple...
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