Aspirion Denials Management Services Commentary
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Mollie Hunt
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Analyst/Coordinator

Relationship, Operations

Aspirion has been very responsive and flexible. The team of people who we worked with during the...

May 2024
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Analyst/Coordinator

Value

I can certainly say we have seen our money's worth in working with Aspirion. We have seen a return...

May 2024
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Manager

Relationship

Aspirion goes above and beyond most of the time. Sometimes we give them challenging accounts where...

Apr 2024
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Manager

Relationship, Services

We all have to be patient once we start dealing with the payers. Once we identify an issue, we are...

Apr 2024
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Manager

Relationship

Things with Aspirion have pretty much been steady. They are very attentive to any issues that we...

Apr 2024
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Manager

Services

With the way that Aspirion reports, we know specifically what claims they get according to CPT...

Apr 2024
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Director

Operations

I had a contract with Advicare. Then Aspirion acquired them. When they absorbed the work, they did...

Mar 2024
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Director

Services

Aspirion’s overturn rate matches at least what they have presented. However, I want to have better...

Mar 2024
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Director

Value

Aspirion is invoicing us according to the terms of the contract. The contract is commission based,...

Mar 2024
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Director

Loyalty, Services

We are on the fence about whether Aspirion is part of our long-term plans. Aspirion is working now,...

Mar 2024
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Director

Operations

I would like to see Aspirion improve their reporting. Currently, they are giving us reports in a...

Mar 2024
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Director

Loyalty

The future scope of work we do with Aspirion is going to depend on what Aspirion does with the...

Mar 2024
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VP/Other Executive

Relationship

We had some issues with our physician advisors, and we had some senior leadership from Aspirion get...

Feb 2024
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VP/Other Executive

Relationship

From when we said we were going to be contracting with them to when we actually contracted with...

Feb 2024
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VP/Other Executive

Relationship

Aspirion’s team is highly experienced. There are quite a few people that have a legal background....

Jan 2024
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VP/Other Executive

Relationship, Operations

I know it is sometimes difficult to work with an internal utilization management team, and we have...

Jan 2024
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VP/Other Executive

Services

Aspirion’s reporting is great. I love their reporting. We actually model some of our internal...

Jan 2024
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VP/Other Executive

Relationship

In a couple of cases, Aspirion was able to accommodate some requests we had to change reports, and...

Jan 2024
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Director

Services, Value

Aspirion is not nitpicky about the inventory that they will take. They will give the inventory that...

Jan 2024
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Director

Relationship

Aspirion is very responsive. We ask questions, and they get quick answers for us.

Jan 2024
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Director

Relationship, Value

At first, Aspirion exceeded my expectations, but I think they have gotten comfortable working with...

Jan 2024
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Manager

Relationship

Aspirion is a group of attorneys that does a lot of legal work. I'm consistently reaching out to our...

Jan 2024
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Manager

Relationship

Aspirion is consistently monitoring our high dollars. They also monitor aging. They meet with us...

Jan 2024
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Manager

Relationship

When we meet with Aspirion, they consistently bring forth national trends; they go to a lot of HFMA...

Jan 2024
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Manager

Relationship

The firm has a very robust clinical team and coding team. We don't need to give them additional...

Jan 2024
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VP/Other Executive

Services, Services

There are some areas that we would benefit from, such as state-specific Medicaid stuff, but Aspirion...

Dec 2023
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VP/Other Executive

Relationship, Relationship

I would tell someone looking at Aspirion that they are definitely worth having a conversation with....

Dec 2023
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Director

Relationship, Relationship, Services, Services

Recently, Aspirion made some great changes, but not for the longevity of our relationship. We really...

Dec 2023
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Director

Relationship, Relationship, Services, Services

When we meet with the Aspirion clinical team, they provide several case studies for us, and they do...

Dec 2023
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Director

Relationship, Relationship, Services, Services

I wouldn’t say that Aspirion exceeds expectations; we have had some bumps along the road. Some...

Dec 2023
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Director

Operations, Value, Value

When we had additional business that we wanted to send Aspirion, we had to renegotiate rates for it....

Dec 2023
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Director

Operations

We use another firm besides Aspirion, and both firms provide case studies for us. But what sets the...

Dec 2023
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Director

Relationship, Relationship, Operations, Operations, Services, Services

Clinically, Aspirion is very well educated on how to structure appeals, and they provide good...

Dec 2023
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Director

Relationship, Relationship

At the beginning of our relationship with Aspirion, we felt as if all their resources were at our...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Value

Aspirion is performing as expected, if not better, and they are very forthcoming with information...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Services, Services

Aspirion’s overturn rate is as expected, and they have also adjusted to changes quite quickly and...

Dec 2023
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Director

Relationship, Relationship

Aspirion comes to us every time they design something on the report. If I ask for something, they...

Oct 2023
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Director

Relationship, Relationship

Aspirion’s new CEO is amazing. Since she came into the organization, we have seen a change in the...

Oct 2023
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Director

Relationship, Relationship

Aspirion is always very collaborative. They come to us with their findings. If we need to escalate...

Oct 2023
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Director

Relationship, Relationship

What has helped us a lot is the fact that we are in constant communication with Aspirion. We have...

Oct 2023
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Director

Relationship, Relationship

Aspirion is proactive in bringing up issues, and we react immediately. At times, we are bringing...

Oct 2023
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Director

Relationship, Relationship

I see Aspirion as an extension of my team. I don't even see them as a vendor. I treat them the same...

Oct 2023
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Director

Relationship, Value

Aspirion tries to avoid giving me headaches, but their invoicing reporting is where things get...

Oct 2023
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Director

Relationship, Relationship

Aspirion is able to overturn what we cannot overturn, and that is better than nothing. They are...

Oct 2023
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Director

Relationship, Relationship, Services, Services

The firm shares opportunities for provider and document education and some of the tricks they have...

Oct 2023
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Director

Relationship, Relationship, Operations, Operations

We have worked with some of the vendor’s upper leadership during this partnership. Aspirion has...

Oct 2023
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Director

Relationship, Relationship

The firm is a great group to work with, and they are very knowledgeable, but sometimes a firm’s...

Oct 2023
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Director

Loyalty, Loyalty, Relationship, Relationship

There are a couple of things that I have asked about, and I think the firm is working on possible...

Oct 2023
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Director

Services, Services

The payers have clinical policy bulletins that are specific to how they are going to pay claims, and...

Oct 2023
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Director

Operations, Operations

If I were talking to a peer considering Aspirion's services in the denials management space, I would...

Oct 2023
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VP/Other Executive

Relationship, Relationship

The firm meets my expectations in terms of reworking the claims and handling whatever needs to be...

Oct 2023
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Director

Loyalty, Loyalty, Relationship, Relationship

We brought Aspirion on because we heard rumors that payers were going to start to deny things after...

Oct 2023
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Director

Loyalty, Loyalty, Relationship, Relationship

We have another firm that we were primarily using for underpayments when we first brought them on....

Oct 2023
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Director

Relationship, Relationship, Value, Value

Aspirion’s turnover rate is better than we expected. We are barely cultivating the data itself and...

Oct 2023
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Director

Relationship, Relationship, Services, Services

Aspirion is right on the appeals based on what we have seen in the notes and stuff. As soon as the...

Oct 2023
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Director

Relationship, Relationship, Services, Services

The way Aspirion has been meeting our needs has been evolving. The evolution was a little slow to...

Oct 2023
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Director

Relationship, Relationship

We have been satisfied with the legal and regulatory expertise Aspirion has applied to the appeals...

Oct 2023
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Director

Relationship, Relationship

Aspirion has been providing feedback about denials in the future, and that feedback has included...

Oct 2023
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Director

Value, Value

We have been really impressed with how much Aspirion has done in addition to working on appeals with...

Oct 2023
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VP/Other Executive

Relationship, Relationship

When we get a denial but feel strongly that the payer needs to pay it, we can use Aspirion, and they...

Aug 2023
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VP/Other Executive

Operations

To be fair, Aspirion is not necessarily a clinical firm. They have a clinical component, but they...

Aug 2023
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VP/Other Executive

Relationship, Relationship

Aspirion is a really good company. Even though we don't necessarily give them a ton of claims, they...

Aug 2023
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VP/Other Executive

Relationship, Relationship

The firm recently had a state-of-the-union address from one of their leaders. However, we have been...

Aug 2023
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VP/Other Executive

Relationship, Relationship

Given the fact that we give the firm the worst of the worst, they do a phenomenal job.

Aug 2023
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VP/Other Executive

Services, Services

Aspirion’s reporting is something that they have been working on. It is getting a lot better, but it...

Aug 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services, Value, Value, Value

Aspirion gets all of our clinical denials for anything over a certain amount. They do all the...

Aug 2023
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Director

Relationship, Relationship, Relationship

Aspirion does meet our needs; we get all kinds of regular reports. They help us identify some of the...

Aug 2023
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Director

Relationship, Relationship, Relationship

Aspirion is there for us if we need legal or regulatory expertise. I don't know whether we use them...

Aug 2023
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Director

Relationship, Relationship, Relationship

We have worked with Aspirion for many years, and they have done a great job. We meet with a few of...

Aug 2023
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Director

Services, Services, Services

The piece of Aspirion that we use is their clinical denials, and that used to be Advicare. That...

Aug 2023
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Manager

Relationship, Relationship, Relationship

I like our relationship with the firm’s executives. Now and then, someone else may get on the call,...

Aug 2023
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Manager

Relationship, Relationship, Relationship

We meet with Aspirion regularly. They provide us with a detailed report of the status of everything...

Aug 2023
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Manager

Services, Services, Services

Everything we send to Aspirion gets overturned, and we get payment. If they don't think they can get...

Aug 2023
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Manager

Relationship, Relationship, Relationship

Now and then, we might have questions about whether the firm is following up on an account, but...

Aug 2023
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Manager

Services

The firm’s turnover rate matches expectations. We send them some pretty old accounts sometimes. I...

Aug 2023
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Manager

Relationship, Relationship, Relationship, Operations

When I send Aspirion an account, they get started on the appeals right away. Whether or not they get...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Relationship, Relationship

My account person at Aspirion is the best I have encountered in my healthcare career. They are so...

Jul 2023
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Manager

Relationship, Relationship, Relationship

Aspirion is very well versed in different denial issues. They are exceptional at making sure their...

Jun 2023
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Manager

Relationship, Relationship, Relationship

Everybody is really nice. We have meetings, and the people are very responsive. If I have a question...

Jun 2023
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