Aspirion Denials Management Services
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Tools and Methodology
Aspirion handles the difficult escalated claims issues that we are not successful with internally....
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Project Results
It is unusual for any hospital to say they love their vendor, but Aspirion is unique in that we all...
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People and Knowledge
The beauty of the engagement is that the firm is so well versed. The firm is my favorite. Most firms...
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ROI and Cost
One of the attorneys from Aspirion files lawsuits for us. So if we have a stack of claims that a...
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Tools and Methodology
With their legal expertise, Aspirion has the terminology and the experience to use in their appeals...
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Relationship
We have a very good working relationship with Aspirion, and they are very responsive. They...
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ROI and Cost
We have an incredible rate with Aspirion. The firm definitely doesn't nickel-and-dime us for...
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Project Results
Aspirion’s strategic ability is quite good. We dumped a large number of lower-dollar denial cases on...
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Tools and Methodology
Aspirion’s greatest strength is that they are incredibly organized. Long before we got a feed...
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People and Knowledge
My representative talks to me about the recurring reports. We don't usually have to escalate...
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ROI and Cost
When we look at our denial overturn rate, which is the rate at which Aspirion is able to win...
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ROI and Cost
Things are going well with Aspirion. The firm’s original plan was to come in as a secondary firm and...
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Tools and Methodology
The biggest thing for me is that Aspirion has been able to help us get better at our own internal...
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People and Knowledge
I have only dealt with people on Aspirion’s executive team, but their executive team has been very...
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Other Observations
The only thing that I would be interested in learning more about is what Aspirion’s ongoing product...
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Project Results
There is some room for education and improvement on some of our automatic denials.
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ROI and Cost
We had some things that we had no hope of recovery on, but Aspirion was able to recover a very...
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Relationship
We are more satisfied than last year because of Aspirion’s overall partnership with us. Certain...
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Project Results
Everything is a strength for Aspirion for the most part. If we have any educational opportunities,...
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Relationship
The biggest benefit of Aspirion is the team that I work with. The people are directly engaged and...
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Tools and Methodology
The firm provides us with a detailed report of our inventory, so I know everything that is going on...
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Relationship
We consider the firm to be an extension of us. My team is very familiar with Aspirion. From the...
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Project Results
The firm provided us with a very detailed and excellent training session to help us deal with some...
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Tools and Methodology
A lot of the accounts are fairly old and complex. In the firm’s defense, it is really hard for them...
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Project Results
One thing I appreciate about the firm is that I can go into the accounts, read the notes, and have a...
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Relationship
Aspirion's team members have become integral to our processes and results. They collect on our...
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Tools and Methodology
It would be nice to have some sort of dashboards in an electronic format. Everything is generated in...
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Tools and Methodology
Aspirion has good reporting, and they are fairly responsive in terms of developing reports to fit...
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ROI and Cost
There isn't really any complexity with the charges. We have a pretty simple contingency-based contract....
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Project Results
Aspirion has done good work for us. We have been very satisfied. A tangible outcome is the cash that...
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Tools and Methodology
Aspirion doesn’t do Medicaid recovery. I would like to see that or have some expertise in that area.
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Relationship
It would be helpful to occasionally have one of the firm’s more senior leaders check in on the...
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Relationship
The folks we work with are very nice and professional people. There is a salesperson and a...
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Lessons Learned
Early in the engagement, Aspirion exceeded our expectations. Into the second year, the vendor...
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Tools and Methodology
Aspirion provides supplemental information in regard to developments in the revenue cycle,...
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People and Knowledge
Aspirion isn't as responsive as I would like. Sometimes there are delays when Aspirion is appealing...
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Tools and Methodology
The firm works the appeals, but they have an opportunity to be more strategic and provide extra...
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Tools and Methodology
Our area of focus is specific to our organization's needs. The focus is refreshing as we realize the...
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Relationship
Our area of execution continues to be high. However, the level of responsiveness has realized an...
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Relationship
Access to the Aspirion leadership with regular touch points dropped off just more than a year. I...
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ROI and Cost
I continue to see collections on aging high-dollar receivables that otherwise may have gone...
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Other Observations
The cost of Aspirion's services is only associated with recovered accounts. The organization selects...
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Project Results
I have a good relationship with someone at Aspirion. The firm did a great job. They have delivered....
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Relationship
Aspirion has been a great business partner. They are very involved. The Aspirion team always...
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Relationship
I would highly recommend Aspirion to a like healthcare organization that might be struggling with a...
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Relationship
Aspirion avoids charging for every little thing. When we have had issues with account discrepancies,...
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People and Knowledge
Aspirion knows their business. They are always in tune with the market and payer trends around...
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ROI and Cost
The firm is very good and very responsive. They send us an invoice because they get a percentage of...
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Project Results
Our relationship with Aspirion has been very good. The firm is very responsive and able to log in...
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ROI and Cost
I have asked the firm for more high-level statistics on various payers, and the firm has been happy...
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Project Results
The firm meets my expectations. If they didn’t meet expectations, I wouldn’t be using them.
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Tools and Methodology
Aspirion is not sending out general appeal letters or anything like that and just hoping for the...
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Relationship
Our leadership team is very pleased with Aspirion's recovery rates. Considering what we send...
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Project Results
I am pretty knowledgeable about things, and most of the time, the firm doesn’t give me anything I...
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People and Knowledge
When we send the firm something to do, they do it. We have a representative from the firm who is our...
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