Aspirion Denials Management Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship, Relationship
Aspirion comes to us every time they design something on the report. If I ask for something, they...
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Relationship, Relationship
Aspirion’s new CEO is amazing. Since she came into the organization, we have seen a change in the...
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Relationship, Relationship
Aspirion is always very collaborative. They come to us with their findings. If we need to escalate...
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Relationship, Relationship
What has helped us a lot is the fact that we are in constant communication with Aspirion. We have...
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Relationship, Relationship
Aspirion is proactive in bringing up issues, and we react immediately. At times, we are bringing...
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Relationship, Relationship
I see Aspirion as an extension of my team. I don't even see them as a vendor. I treat them the same...
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Relationship, Value
Aspirion tries to avoid giving me headaches, but their invoicing reporting is where things get...
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Relationship, Relationship
Aspirion is able to overturn what we cannot overturn, and that is better than nothing. They are...
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Relationship, Relationship, Services, Services
The firm shares opportunities for provider and document education and some of the tricks they have...
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Relationship, Relationship, Operations, Operations
We have worked with some of the vendor’s upper leadership during this partnership. Aspirion has...
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Relationship, Relationship
The firm is a great group to work with, and they are very knowledgeable, but sometimes a firm’s...
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Loyalty, Loyalty, Relationship, Relationship
There are a couple of things that I have asked about, and I think the firm is working on possible...
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Services, Services
The payers have clinical policy bulletins that are specific to how they are going to pay claims, and...
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Operations, Operations
If I were talking to a peer considering Aspirion's services in the denials management space, I would...
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Relationship, Relationship
The firm meets my expectations in terms of reworking the claims and handling whatever needs to be...
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Loyalty, Loyalty, Relationship, Relationship
We brought Aspirion on because we heard rumors that payers were going to start to deny things after...
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Loyalty, Loyalty, Relationship, Relationship
We have another firm that we were primarily using for underpayments when we first brought them on....
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Relationship, Relationship, Value, Value
Aspirion’s turnover rate is better than we expected. We are barely cultivating the data itself and...
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Relationship, Relationship, Services, Services
Aspirion is right on the appeals based on what we have seen in the notes and stuff. As soon as the...
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Relationship, Relationship, Services, Services
The way Aspirion has been meeting our needs has been evolving. The evolution was a little slow to...
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Relationship, Relationship
We have been satisfied with the legal and regulatory expertise Aspirion has applied to the appeals...
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Relationship, Relationship
Aspirion has been providing feedback about denials in the future, and that feedback has included...
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Value, Value
We have been really impressed with how much Asprion has done in addition to working on appeals with...
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Relationship, Relationship
When we get a denial but feel strongly that the payer needs to pay it, we can use Aspirion, and they...
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Operations
To be fair, Aspirion is not necessarily a clinical firm. They have a clinical component, but they...
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Relationship, Relationship
Aspirion is a really good company. Even though we don't necessarily give them a ton of claims, they...
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Relationship, Relationship
The firm recently had a state-of-the-union address from one of their leaders. However, we have been...
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Relationship, Relationship
Given the fact that we give the firm the worst of the worst, they do a phenomenal job.
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Services, Services
Aspirion’s reporting is something that they have been working on. It is getting a lot better, but it...
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Relationship, Relationship, Relationship, Services, Services, Services, Value, Value, Value
Aspirion gets all of our clinical denials for anything over a certain amount. They do all the...
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Relationship, Relationship, Relationship
Aspirion does meet our needs; we get all kinds of regular reports. They help us identify some of the...
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Relationship, Relationship, Relationship
Aspirion is there for us if we need legal or regulatory expertise. I don't know whether we use them...
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Relationship, Relationship, Relationship
We have worked with Aspirion for many years, and they have done a great job. We meet with a few of...
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Services, Services, Services
The piece of Aspirion that we use is their clinical denials, and that used to be Advicare. That...
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Relationship, Relationship, Relationship
I like our relationship with the firm’s executives. Now and then, someone else may get on the call,...
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Relationship, Relationship, Relationship
We meet with Aspirion regularly. They provide us with a detailed report of the status of everything...
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Services, Services, Services
Everything we send to Aspirion gets overturned, and we get payment. If they don't think they can get...
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Relationship, Relationship, Relationship
Now and then, we might have questions about whether the firm is following up on an account, but...
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Services
The firm’s turnover rate matches expectations. We send them some pretty old accounts sometimes. I...
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Relationship, Relationship, Relationship, Operations
When I send Aspirion an account, they get started on the appeals right away. Whether or not they get...
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Relationship, Relationship, Relationship, Relationship, Relationship
My account person at Aspirion is the best I have encountered in my healthcare career. They are so...
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Relationship, Relationship, Relationship
Aspirion is very well versed in different denial issues. They are exceptional at making sure their...
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Relationship, Relationship, Relationship
Everybody is really nice. We have meetings, and the people are very responsive. If I have a question...
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Relationship, Relationship, Relationship
Aspirion was able to do what we asked of them in an extremely timely manner, and if they hadn’t, we...
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Relationship, Relationship, Relationship
Aspirion is a great company to work with. They listen to exactly what we need.
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Relationship, Relationship, Relationship
If I were to recommend Aspirion, I would say that they implemented things promptly and helped meet...
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Relationship, Relationship, Relationship, Services, Services, Services
For clinical appeals with Aspirion, they will appeal at a third level if we have already appealed...
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Relationship, Services, Value, Value, Value
We reconcile everything Aspirion sends us. If they say they have collected money, they have to tell...
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Relationship, Relationship, Relationship
Aspirion doesn’t run operations well. Their attorneys and clinical people are not necessarily...
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Services, Services, Services
There is an opportunity in the system with the dialer. I would like to know how to better utilize...
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Services
Our expected outcome with Aspirion's services is always going to be to have all of the audits...
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Relationship, Relationship, Relationship
Aspirion is very easy to work with. There are some hiccups, but if we have an issue or disagree on...
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Relationship, Relationship, Relationship, Services, Services, Services, Value, Value, Value
As far as I am concerned, Aspirion's services have been a good tool for us because we used to have...
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Relationship
Aspirion worked with us in the beginning to review some letters and help us with the content. They...
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Relationship
We have sent some issues to Aspirion that they have been able to escalate for us and get overturned....
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Relationship
We meet with Aspirion regularly and go over things. We have worked very well together to streamline...
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Relationship
The firm exceeds expectations. Recently, a person who works at Aspirion and is not even assigned to...
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Relationship
The relationship and discussions I had with Aspirion proved fruitful, so we were able to jump right...
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Value
It is a shame we even have to track our recovered revenue or the dollars we get back on our appeals....
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Operations
The implementation with Aspirion was easy because of the relationship we have with Aspirion.
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Loyalty, Relationship
Aspirion is a high-performing firm and is better than most. But it is going to be hard for Aspirion...
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Relationship
Aspirion is very true on the details and how they received the information, how they are tracking...
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Relationship
Aspirion follows through with every monthly meeting. They provide all the reports that we request,...
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