Aspirion Denials Management Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship
There was one instance where I talked with Aspirion about taking more claims that they normally...
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Loyalty, Relationship
We might not be using Aspirion in the best way, and there isn't an overarching strategy that they...
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Relationship
The Aspirion people that I end up interacting with can get the job done, although that might be...
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Services
Aspirion’s reporting is in a vacuum, so there is an opportunity there because they report on their...
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Relationship
We have used Aspirion for a while because they are well integrated into our process. They are very...
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Relationship, Services
The team is able to interpret payer contracts. They use specific clinical and contract language in...
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Relationship
The firm's people are very involved with us. Even one of the firm's executives participates at...
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Loyalty
The firm has some opportunities for improvement with their reporting, but they have revamped their...
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Loyalty, Services
I like Aspirion a lot. They are bringing AI into everything, so that is good. They are trying to...
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Relationship, Operations
I would recommend the firm because of the fact that they work closely with us, implement things,...
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Value
The firm's overturn rate is a bit better than ours because they have lawyers. They are more eloquent...
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Loyalty, Operations, Services
The reporting has been a pain point over the past year or so, but Aspirion is getting better, so I'm...
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Relationship, Operations
The opportunities to improve are kind of going back to the basics. The firm had some changes in...
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Relationship
An executive does come to meet with us to make sure that the firm is providing what we need, so they...
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Relationship
Aspirion is usually on top of the accounts right away as soon as they get assigned to them. They are...
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Relationship
We have had a meeting with our managed care area and Aspirion, and we really haven't heard too much...
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Loyalty, Relationship
Aspirion has been great to work with, but in just over a year, there have been some changes in who...
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Loyalty, Relationship
We did get an outreach from another vendor and thought we would check them out at the same time and...
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Loyalty
Aspirion’s overturn rate hasn't been a wow factor. At the same time, they are pretty much in line...
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Relationship
The initial results were great; in the last six months, we have started to see less engagement than...
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Value
I think Aspirion avoids charging for every little thing. We sometimes question Aspirion on accounts...
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Relationship
I think Aspirion's services meet expectations, and we are really happy with Aspirion. Sometimes we...
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Relationship, Services
Aspirion’s reporting tool is amazing now. They have done a lot of revamping and rework on what they...
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Relationship
Aspirion is a great group to work with, and we are extremely pleased with them. We have had a couple...
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Relationship
Aspirion is a great partner. Once we assumed that Aspirion was contracted to do something, but they...
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Relationship, Operations
Aspirion has been very responsive and flexible. The team of people who we worked with during the...
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Value
I can certainly say we have seen our money's worth in working with Aspirion. We have seen a return...
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Relationship
Aspirion goes above and beyond most of the time. Sometimes we give them challenging accounts where...
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Relationship, Services
We all have to be patient once we start dealing with the payers. Once we identify an issue, we are...
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Relationship
Things with Aspirion have pretty much been steady. They are very attentive to any issues that we...
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Services
With the way that Aspirion reports, we know specifically what claims they get according to CPT...
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Operations
I had a contract with Advicare. Then Aspirion acquired them. When they absorbed the work, they did...
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Services
Aspirion’s overturn rate matches at least what they have presented. However, I want to have better...
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Value
Aspirion is invoicing us according to the terms of the contract. The contract is commission based,...
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Loyalty, Services
We are on the fence about whether Aspirion is part of our long-term plans. Aspirion is working now,...
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Operations
I would like to see Aspirion improve their reporting. Currently, they are giving us reports in a...
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Loyalty
The future scope of work we do with Aspirion is going to depend on what Aspirion does with the...
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