Aspirion Denials Management Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
Aspirion brings value. We have seen a good return. The firm is a good partner. They are responsive,...
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Services
For the most part, we are satisfied with Aspirion, but I would like to see more information for...
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Relationship
We had some changes in our account manager and lost some value for a bit. We have a new account...
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Relationship, Services
Aspirion has great reporting, and they provide assessments for us, but they are just not at the same...
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Relationship
There was one instance where I talked with Aspirion about taking more claims that they normally...
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Loyalty, Relationship
We might not be using Aspirion in the best way, and there isn't an overarching strategy that they...
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Relationship
The Aspirion people that I end up interacting with can get the job done, although that might be...
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Services
Aspirion’s reporting is in a vacuum, so there is an opportunity there because they report on their...
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Relationship
We have used Aspirion for a while because they are well integrated into our process. They are very...
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Relationship, Services
The team is able to interpret payer contracts. They use specific clinical and contract language in...
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Relationship, Services, Value
Some key people that were working with us at Aspirion departed, and our overturn rate changed. We...
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Relationship
The collaboration with Aspirion has been positive. The new person that we have working with us is...
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Relationship
The firm's people are very involved with us. Even one of the firm's executives participates at...
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Loyalty
The firm has some opportunities for improvement with their reporting, but they have revamped their...
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Loyalty, Services
I like Aspirion a lot. They are bringing AI into everything, so that is good. They are trying to...
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Relationship, Operations
I would recommend the firm because of the fact that they work closely with us, implement things,...
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Value
The firm's overturn rate is a bit better than ours because they have lawyers. They are more eloquent...
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Loyalty, Operations, Services
The reporting has been a pain point over the past year or so, but Aspirion is getting better, so I'm...
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Relationship, Operations
The opportunities to improve are kind of going back to the basics. The firm had some changes in...
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Relationship
An executive does come to meet with us to make sure that the firm is providing what we need, so they...
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Relationship
Aspirion is usually on top of the accounts right away as soon as they get assigned to them. They are...
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Relationship
We have had a meeting with our managed care area and Aspirion, and we really haven't heard too much...
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Loyalty, Relationship
Aspirion has been great to work with, but in just over a year, there have been some changes in who...
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Loyalty, Relationship
We did get an outreach from another vendor and thought we would check them out at the same time and...
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Loyalty
Aspirion’s overturn rate hasn't been a wow factor. At the same time, they are pretty much in line...
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Relationship
The initial results were great; in the last six months, we have started to see less engagement than...
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Value
I think Aspirion avoids charging for every little thing. We sometimes question Aspirion on accounts...
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Relationship
I think Aspirion's services meet expectations, and we are really happy with Aspirion. Sometimes we...
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Relationship, Services
Aspirion’s reporting tool is amazing now. They have done a lot of revamping and rework on what they...
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Relationship
Aspirion is a great group to work with, and we are extremely pleased with them. We have had a couple...
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Relationship
Aspirion is a great partner. Once we assumed that Aspirion was contracted to do something, but they...
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