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2023 Best In Klas

Healthcare Artificial Intelligence: Data Science Solutions

REAL-TIME DATA

2023 Best In KLAS Healthcare Artificial Intelligence: Data Science Solutions

Healthcare Artificial Intelligence: Data Science Solutions

Best in KLAS Winner

Overall performance score
(100-point scale)

REAL-TIME DATA

Ranked Solutions
Market average: 88.6
Software average: 80.3

Grading Scale

	Overall performance score (100-point scale)	Trend (2022-2023)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

ClosedLoop Healthcare’s Data Science Platform	95.2	-1%	n=24	A+	A+	A	A	A+	A+

Epic Cognitive Computing (Epic Only)	88.7	+9%	n=28	A-	A	B	B+	A	B+
	0.0	100.0

ClosedLoop
Healthcare’s Data Science Platform

95.2

n=24

culture

A+

loyalty

A+

operations

A

product

A

relationship

A+

value

A+

Epic
Cognitive Computing (Epic Only)

88.7

n=28

culture

A-

loyalty

A

operations

B

product

B+

relationship

A

value

B+

Additional Performance Insights Additional Performance Insights

Ranked solutions for which at least 95% of respondents answered yes.

Avoids charging for every little thing?

ClosedLoop
Healthcare’s Data Science Platform

n=24 100%

Keeps all promises?

ClosedLoop
Healthcare’s Data Science Platform

n=24 100%

Part of long-term plans?

Epic
Cognitive Computing (Epic Only)

n=28 100%

Would you buy again?

Epic
Cognitive Computing (Epic Only)

n=26 100%

ClosedLoop
Healthcare’s Data Science Platform

n=23 96%

Avoids charging for every little thing?

ClosedLoop
Healthcare’s Data Science Platform

n=24 100%

Keeps all promises?

ClosedLoop
Healthcare’s Data Science Platform

n=24 100%

Part of Long Term Plans?

Epic
Cognitive Computing (Epic Only)

n=28 100%

Would you buy again?

Epic
Cognitive Computing (Epic Only)

n=26 100%

ClosedLoop
Healthcare’s Data Science Platform

n=23 96%

Solutions Not Ranked

Ordered alphabetically

L

	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Health Catalyst Healthcare.AI L	85.1	n=10	B+	A-	B-	B-	A-	B+

N1 Health AI Platform L	93.1	n=6	A	A	A-	A	A+	A

L

&nbps;

Health Catalyst
Healthcare.AI L

85.1
n=10

culture

B+

loyalty

A-

operations

B-

product

B-

relationship

A-

value

B+

N1 Health
AI Platform L

93.1
n=6

culture

A

loyalty

A

operations

A-

product

A

relationship

A+

value

A

Related Reports

View All Reports

Consistent High Performers 2025

07 November 25 | Bradley Hunter and Lance Merrell

KLAS’ reports—including the annual Best in KLAS report—share which software vendors and services firms excel in helping healthcare professionals improve various aspects of healthcare. While reports typically draw from data collected over the prior 12 or 18 months, we wanted to examine which companies deliver strong client satisfaction over a longer period of time. To answer this, KLAS is introducing the Consistent High Performers report, a new annual report recognizing vendors and services firms that maintain high client satisfaction on a three-year rolling basis for a specific offering. This inaugural report—intended to complement Best in KLAS—identifies the 2025 consistent high performers and how they are collectively rated across KLAS’ customer experience pillars. Additionally, the report draws from surveys administered to 25 consistent high performers, who shared similar best practices for maintaining high client satisfaction. KLAS hopes this report helps healthcare organizations identify future partners and prompts other HIT vendors and firms to implement these best practices.

Healthcare AI Data Science Solutions 2025

04 March 25 | Benjamin Cassity and Tyson Blauer

Artificial intelligence (AI) capabilities are rapidly evolving, and healthcare organizations are trying not to fall behind in the rush of progress. Many look to their data science vendors—either third party or EHR-specific—for guidance on how to deepen AI adoption and achieve greater outcomes. In this market, vendors do not directly compete, as customers use their solutions in unique ways. Based on feedback from healthcare and payer organizations, this report—an update to KLAS’ Healthcare AI 2024 report —shares how customers are using machine learning (ML) models within their data science solutions, what outcomes they are achieving, and how well their vendors are partnering to help them drive success.

Oracle Health (Cerner) Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

Epic Complete Look 2023

18 July 23 | Paul Warburton and Tyson Blauer

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)

Past Healthcare Artificial Intelligence: Data Science Solutions Awards