Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Cognitive Computing (Epic Only) Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Analyst/Coordinator
There is a saying that in the land of the blind, the one-eyed man is king. Basically, if someone is...
Login or Create an Account to see details.
Analyst/Coordinator
Epic does meet our needs to a point, but there is so much more that they could do and that we need....
Login or Create an Account to see details.
Analyst/Coordinator
Cognitive Computing has a few pieces to it. It has the models that we do locally, and then it has...
Login or Create an Account to see details.
Analyst/Coordinator
It has been tougher than we thought to implement and operationalize the models. There have been...
Login or Create an Account to see details.
Analyst/Coordinator
Cognitive Computing’s fall risk model does not meet our needs. There are certain pieces that have...
Login or Create an Account to see details.
Analyst/Coordinator
There is some controversy about how Epic may be overpromising to help identify patients who are...
Login or Create an Account to see details.
Analyst/Coordinator
There is a validation process, but we really rely on Epic for a bit. For the sepsis model, we...
Login or Create an Account to see details.
Analyst/Coordinator
With the Cognitive Computing models, there is just a big, fancy formula, so it is a little hard to...
Login or Create an Account to see details.
Analyst/Coordinator
Epic does allow us to integrate systems, but it is not easy.
Login or Create an Account to see details.
Analyst/Coordinator
The quality of Epic’s support all depends on who we are assigned to. It is really tiresome on our...
Login or Create an Account to see details.
Analyst/Coordinator
Up until recently, we had a support person who was okay but not very good. Now we have somebody who...
Login or Create an Account to see details.
Manager
Cognitive Computing was cheaper than some of the alternatives. If I had an infinite amount of money,...
Login or Create an Account to see details.
Manager
Epic’s custom models are awful, but deploying our own models does the job. Epic really did a good...
Login or Create an Account to see details.
Manager
We are lucky to have a data science team because Epic's validation approach is lacking. Epic's...
Login or Create an Account to see details.
Manager
Epic’s training publication is industry leading. They have great documentation that I have seen.
Login or Create an Account to see details.
Manager
I am worried about AI interfering with the doctors. We already are starting to see some of that with...
Login or Create an Account to see details.
Manager
There is a lot of change management in deploying something like Epic’s AI. We need to make sure...
Login or Create an Account to see details.
CIO
The predictive algorithms need a lot of work to understand them and to know what influences them so...
Login or Create an Account to see details.
CMIO
Cognitive Computing helps us look at a problem in a new way. The system helps us strategically...
Login or Create an Account to see details.
CMIO
In terms of fees, Cognitive Computing is where the vendor got us. We had to pay for the cloud...
Login or Create an Account to see details.
CMIO
Overall, when we have needed executive-level people to speak with us, Epic has been good. We try to...
Login or Create an Account to see details.
CMIO
Epic seems to design things for tertiary care centers rather than designing things for the rest of...
Login or Create an Account to see details.
Manager
I know that Cognitive Computing has value. It is not lightning, but it is very good.
Login or Create an Account to see details.
Manager
Epic charges for every little thing in general. They have this policy that we can have a certain...
Login or Create an Account to see details.
CMIO
There is a fall risk model in Cognitive Computing that we are interested in looking at. That model...
Login or Create an Account to see details.
CMIO
We have been attempting to use as much technology as we can from Epic, and we have been trying to...
Login or Create an Account to see details.
CMIO
Early on, we were having physician pushback. They asked for peer-reviewed research studies, and Epic...
Login or Create an Account to see details.
CMIO
Some of our doctors have a hard time grasping the culture change of being proactive with sepsis...
Login or Create an Account to see details.
CMIO
After stabilizing and optimizing Epic's system, we started looking for ways to use it to improve the...
Login or Create an Account to see details.
CMIO
The product is not something that we are paying for separately. It is all included in what we get...
Login or Create an Account to see details.
CMIO
Epic has been listening to some of the complexities and complications of healthcare systems. I know...
Login or Create an Account to see details.
CMIO
Epic’s deterioration index model did not really work for COVID-19 patients. We still need a model...
Login or Create an Account to see details.
CMIO
The unplanned readmissions model in Cognitive Computing has been out there for quite a few years,...
Login or Create an Account to see details.
CMIO
Building some of the thresholds, alerting capabilities, and reporting is something that we have...
Login or Create an Account to see details.
CMIO
For building our own predictive models, we really went into the machine learning operations within...
Login or Create an Account to see details.
CMIO
We are moving into Cognitive Computing in a measured way. It is still young. The industry is...
Login or Create an Account to see details.
CMIO
In terms of the support from the analysts’ perspectives, the documentation and the courses that the...
Login or Create an Account to see details.
CMIO
The way the score gets displayed through the Cognitive Computing model is on a column on our patient...
Login or Create an Account to see details.
Manager
Epic has been building a lot of out-of-the-box tools that anyone can implement. It seems like Epic...
Login or Create an Account to see details.
Manager
Epic needs to continue building out the types of models and algorithms that we can use in Cognitive...
Login or Create an Account to see details.
Manager
Epic has done a really good job with Cognitive Computing. The system is newer, so a lot of the...
Login or Create an Account to see details.
Director
We don’t really have a gap in our ability to develop models, and we don't need partners to help us...
Login or Create an Account to see details.
Director
A lot of vendors are unfortunately driving confusion by labeling old things as AI. Everything that I...
Login or Create an Account to see details.
Director
Cognitive Computing is not an AI platform; it is a predictive analytics platform. It is a place...
Login or Create an Account to see details.
Director
We use the Epic system's predictive analytics for our clinical and operational needs but not our...
Login or Create an Account to see details.
Director
It would be extremely disruptive for us to meet the letter of Epic’s requirements. They are giving...
Login or Create an Account to see details.
Director
I would tell Epic to partner with us to focus on driving patient outcomes and improving our...
Login or Create an Account to see details.
Director
When Epic talks about all of the things their systems offer, and then we turn on the functionality,...
Login or Create an Account to see details.
Director
Epic has two versions of Cognitive Computing. One is in the cloud, and one is on the premises. We...
Login or Create an Account to see details.
Director
Recently, we have really dug into and developed an AI strategy. The more we have explored this, the...
Login or Create an Account to see details.
CIO
In the first few years with Epic, there was no nickel-and-diming, but it seems like everything is...
Login or Create an Account to see details.
CIO
Each of those cognitive tools is educating our data scientists, so there are lots of indirect...
Login or Create an Account to see details.
CIO
Most of us are going to be Epic first, so we are all going to jump into this face first and figure...
Login or Create an Account to see details.
CMIO
Our organization struggled to adopt this solution and to trust its data and tools. Epic's sepsis...
Login or Create an Account to see details.
CMIO
Our care managers use this solution every day. It is very helpful. Epic's opioid tool is fairly new...
Login or Create an Account to see details.
CMIO
We just started with one of Epic's new models. We are very excited about its potential, and we hope...
Login or Create an Account to see details.
Director
The nice thing with Cognitive Computing is when we make our own custom data model, we can integrate...
Login or Create an Account to see details.
Director
We are keeping Epic’s system long term. We like that our systems are all integrated more than ever....
Login or Create an Account to see details.
Director
Epic does quarterly releases, but we have had to combine releases and do updates that way due to the...
Login or Create an Account to see details.
Director
Cognitive Computing was written using material from the Epic Galaxy website. So there is information...
Login or Create an Account to see details.
Director
If someone has an Epic EMR, they don't have that many choices for real-time reporting, so I would...
Login or Create an Account to see details.
Manager
Epic is really good at technical support. We have a dedicated technical support person, so the...
Login or Create an Account to see details.
Manager
With integration, Cognitive Computing has worked very well with a lot of the items that have come...
Login or Create an Account to see details.
Manager
There definitely is a learning curve for a data science team using Cognitive Computing that needs to...
Login or Create an Account to see details.
Manager
Cognitive Computing allows us to integrate models directly into the workflows that clinicians are...
Login or Create an Account to see details.
Manager
One the challenges we have experienced is that there is a limited ability to customize the UI for...
Login or Create an Account to see details.
Manager
The counterbalance to having an Epic predictive model library available is that folks can just turn...
Login or Create an Account to see details.
Manager
One of the key pieces is that Cognitive Computing allows us to not just run models and predict...
Login or Create an Account to see details.
Manager
Epic’s documentation can be quite frustrating during implementations. There are often pieces missing...
Login or Create an Account to see details.
Manager
We do use Cognitive Computing for custom models. The training specific to custom models is very...
Login or Create an Account to see details.
Manager
As Epic experiments with new things, some of those brand-new features don't always quite work as...
Login or Create an Account to see details.
CMIO
The fact that Epic's software is already integrated in the electronic health record is a benefit....
Login or Create an Account to see details.
Manager
As part of Epic's Foundation System, they provide several predictive analytics models. They have an...
Login or Create an Account to see details.
Manager
I am not sure that Cognitive Computing puts us at the level of AI. Most of the models provide a...
Login or Create an Account to see details.
CIO
Cognitive Computing allows computers to look at a lot more factors than humans can look at. The...
Login or Create an Account to see details.
CIO
Epic always wants to tell us how to do things, but they aren't as interested in telling us why to do...
Login or Create an Account to see details.
CIO
Epic has a lot of data that we don't have. If they could prioritize finding a way to identify things...
Login or Create an Account to see details.
CIO
Evaluating Cognitive Computing's performance is a little more difficult than it should be. Epic...
Login or Create an Account to see details.
CIO
I think that Epic will continue to overstate the effectiveness, value, and importance of the things...
Login or Create an Account to see details.
CIO
Cognitive Computing doesn't require much service from Epic to implement. It is pretty...
Login or Create an Account to see details.
CIO
Epic's training for Cognitive Computing isn't necessarily well designed.
Login or Create an Account to see details.
CIO
Cognitive Computing is perfectly integrated with the rest of our Epic systems. We can put the...
Login or Create an Account to see details.
CIO
In terms of support, Epic is one of the best vendors. They are responsive. We can call or email...
Login or Create an Account to see details.
CIO
I can reach out to Epic's executives if I need to. I could probably get Carl or Judy on the phone...
Login or Create an Account to see details.
Manager
The first Cognitive Computing model that we implemented took a while to fine-tune. We had to figure...
Login or Create an Account to see details.
Manager
Cognitive Computing is very easy to use, but there are some things that our users don't like as...
Login or Create an Account to see details.
Manager
Epic has way more than any organization could make use of at any one point in time. There is a huge...
Login or Create an Account to see details.
Manager
Epic keeps their promises. The issue is around what works for each individual client. The models...
Login or Create an Account to see details.
Manager
Cognitive Computing's predictive models are already part of Epic's Foundation System. There is a...
Login or Create an Account to see details.
Manager
Cognitive Computing was really flawless in terms of integrating with what we already had. There are...
Login or Create an Account to see details.
Manager
Using Cognitive Computing to drive outcomes has been hard. Maybe we just haven't had the models in...
Login or Create an Account to see details.
Manager
I would definitely recommend Cognitive Computing but with the caveat that potential users need to...
Login or Create an Account to see details.
Manager
I don't know that we have seen tangible results, so I am still waiting to see how we can make the...
Login or Create an Account to see details.
Manager
Cognitive Computing works very well in terms of mathematical accuracy. The challenge is how to...
Login or Create an Account to see details.
Manager
There is some work to be done. Making the data actionable is kind of outside of the predictive...
Login or Create an Account to see details.
Manager
Epic's support is excellent. It is the best of any organization that I have worked with because...
Login or Create an Account to see details.
Manager
We have different levels of individuals that we can reach out to. We have an overall project manager...
Login or Create an Account to see details.
Manager
Epic's service is very proactive. There is a whole system in place to provide constant notifications...
Login or Create an Account to see details.
Manager
The product is on a good path; however, it is incomplete today. The platform road map promises...
Login or Create an Account to see details.
Manager
One pain point is that we are still working through contracting language for the cloud platform....
Login or Create an Account to see details.
Director
We don't currently have the ability to restructure the models in the system. They are provided out...
Login or Create an Account to see details.
Director
Over the years, Epic has transitioned who they partner with for data, dashboards, and reporting. But...
Login or Create an Account to see details.
Director
The vendor could allow more flexibility and access to the system. This product is not part of our...
Login or Create an Account to see details.
Director
When we first bought the product, we had some Epic folks here for training, but I don’t recall...
Login or Create an Account to see details.
Director
The system is not easy to use without my team there to interpret it. Epic needs to have a much...
Login or Create an Account to see details.
Director
Our BFF from Epic is awfully quick to respond, but they always fail to acknowledge their failure. If...
Login or Create an Account to see details.
Director
Quality information from the system is very much lacking. Part of the problem is that the system...
Login or Create an Account to see details.
Manager
We have been pretty happy with the pricing. Epic basically gives us a big menu to work from and...
Login or Create an Account to see details.
Manager
The vendor is very good about taking their data models and giving them to clients. I don’t know...
Login or Create an Account to see details.
Manager
There is very good documentation, and the vendor does a lot of good webinars. There really wasn’t...
Login or Create an Account to see details.
Manager
The solution works as it is promoted if we are careful about following the vendor’s directions and...
Login or Create an Account to see details.
Manager
I don’t know whether the system provides great clinical evidence. Some of our struggles have been...
Login or Create an Account to see details.
Manager
The vendor is letting clients create their own Cognitive Computing models now. I wouldn’t call the...
Login or Create an Account to see details.
Manager
Epic provides a lot of new technology at their conference. I haven’t seen a lot of new things...
Login or Create an Account to see details.
Director
Transferability is important to us. We want the system's models to be transferable out of the box....
Login or Create an Account to see details.
Director
We have direct access to the vendor's development team. The things they do for us are very custom,...
Login or Create an Account to see details.
Director
I didn't hear about any problems with our implementation. Epic doesn't have a lot of training...
Login or Create an Account to see details.
Manager
I don’t know whether we have been the best at really using the numbers that the system generates....
Login or Create an Account to see details.
Manager
I believe that the vendor supports us fairly well. We don’t really send data out anywhere right now,...
Login or Create an Account to see details.
Manager
The overall product quality has ramped up over the last year. I have been pretty impressed. The...
Login or Create an Account to see details.
Manager
The solution is fairly easy for the end users. It is very integrated from a placement perspective....
Login or Create an Account to see details.
Director
We are power users of the system, and we always try to push the vendor. The main reason that we use...
Login or Create an Account to see details.
Director
There are some things that we would like to see in the system in the future. One of those things...
Login or Create an Account to see details.
Director
I meet with people from Epic regularly. I tell them what I want and they tell me how to do it or...
Login or Create an Account to see details.
Director
The solution does what it is supposed to do. It is great for people who want to focus on data science....
Login or Create an Account to see details.
Director
A user's experience with models is very important for the adoption process. Users need to think past...
Login or Create an Account to see details.
Director
Epic should build models that require FDA approval in such a way that they will meet FDA standards.
Login or Create an Account to see details.
Manager
I don’t think we have ever really had executive involvement. Some feedback sessions could be more...
Login or Create an Account to see details.
Manager
Even after using the solution for a few years, we haven’t really been able to show any specific kind...
Login or Create an Account to see details.
Manager
Some of our leaders thought the solution was a plug-and-play solution. The vendor could be better at...
Login or Create an Account to see details.
Manager
The system is convenient when it comes to embedding into the EMR and getting it in front of our end...
Login or Create an Account to see details.
Manager
I would like to see more flexibility in terms of how the score and contributing factors are...
Login or Create an Account to see details.
Manager
I appreciate that the vendor has incorporated suggested workflows into the cognitive computing...
Login or Create an Account to see details.
Director
We have implemented several of Epic's modules within our system with varying results. Some of the...
Login or Create an Account to see details.
Director
I would buy Cognitive Computing again. It should be a central element in the AI machine learning...
Login or Create an Account to see details.
Director
The key to a successful deployment is gathering a consensus from end users, educating them, and...
Login or Create an Account to see details.
Director
My advice for others looking at this platform would be that if they have people that are serious...
Login or Create an Account to see details.
Director
There is training documentation in Epic's web platform that I would like to see filled out better...
Login or Create an Account to see details.
Director
Epic isn’t promising that this system is a stellar model. It works as promoted, but I would like to...
Login or Create an Account to see details.
Director
I would like to see more from Epic in terms of road maps and domains of use. Epic is good around...
Login or Create an Account to see details.
Director
I feel well supported by Epic. When we first started on the system, there was a steep learning...
Login or Create an Account to see details.
Director
Epic's support is great. Things are faster when we have Epic’s resources. They do things without...
Login or Create an Account to see details.
CMIO
I would rate the system's ease of use high. It just shows us numbers and results. The system is...
Login or Create an Account to see details.
CMIO
The system is difficult; there is a lot of data. The biggest challenge is importing claims data into...
Login or Create an Account to see details.
CMIO
Epic allows us to use up a certain number of prebuilt predictive models. If we use more than that,...
Login or Create an Account to see details.
Director
The strength of Cognitive Computing is having a built-in AI platform and model that makes data...
Login or Create an Account to see details.
Director
One of the predictive models that we have implemented on the Epic side and that we have a workflow...
Login or Create an Account to see details.
Director
I don’t think we are leveraging Cognitive Computing operationally as much as we could, but we have a...
Login or Create an Account to see details.
CMIO
The tool is just not as robust as it needs to be yet. I think Epic is still struggling just a bit....
Login or Create an Account to see details.
CMIO
Our biggest problem is with Cognitive Computing. A lot of the things that Epic built around length...
Login or Create an Account to see details.
CMIO
I don’t know the history of choosing Epic’s product. Our chief quality officer was a big player in...
Login or Create an Account to see details.
CMIO
Some things were already deployed when I came on, and I wasn't part of the initial decision, but I...
Login or Create an Account to see details.
CMIO
We really don't have a great way of seeing where patients unless we are charting them. There are a...
Login or Create an Account to see details.
Director
Tangible outcomes are driven by users looking at the data. We can put data in front of people all...
Login or Create an Account to see details.
Director
If I were talking to someone who was facing the decision of going with Cogito, I would tell that...
Login or Create an Account to see details.
Director
I hope our overall satisfaction goes up over the next 12 months. We have a few models that are...
Login or Create an Account to see details.
Director
We can get a license for an interface, and Epic will charge us the funds for that because it is a...
Login or Create an Account to see details.
Director
The system works as promoted. It is a good product. It is one of the best in the world. It does its...
Login or Create an Account to see details.
Director
Epic has one of the best EMRs in the world. The Cogito suite has some maturing to do. There are...
Login or Create an Account to see details.
Director
Epic didn’t prioritize the Cogito tool for many years. They really focused on their clinical side...
Login or Create an Account to see details.
CIO
The vendor's services have always been great, but the implementation of the tool itself needs a...
Login or Create an Account to see details.
CIO
We have no issues. When we need support, we get it from Epic. The service is proactive. We get...
Login or Create an Account to see details.
CIO
The vendor executives are involved. I have the executives on speed dial. Epic is a great company to...
Login or Create an Account to see details.
CIO
Epic's system is one of the best tools, and it provides flexibility and the support of clinical and...
Login or Create an Account to see details.
Director
I am satisfied with the system overall, but we haven’t used the computing platform much, so my...
Login or Create an Account to see details.
Director
I have a sepsis committee of different physicians, and they want to reduce sepsis rates, but they...
Login or Create an Account to see details.
Director
Epic needs a more operational and clinical basis for the people that are developing the tools. A lot...
Login or Create an Account to see details.
Director
The staffing model for Epic reporting is very complicated. It is hard to know exactly who owns what....
Login or Create an Account to see details.
Director
I wasn’t super overwhelmed by Epic’s response during the COVID-19 crisis. Epic tried to rapidly roll...
Login or Create an Account to see details.
Director
Epic’s functionality has to be customized. If we do something differently from a data-collection...
Login or Create an Account to see details.
Director
The system will definitely be part of our long-term plans. It was a huge capital investment for the...
Login or Create an Account to see details.
Director
Epic has started to develop their own tools in-house. They are pushing people to go toward the...
Login or Create an Account to see details.
Director
If I were a vocal point of influence, I would still go with Epic. Epic has been a good change for...
Login or Create an Account to see details.
Director
We took over a year to learn more about the system, get more training, and talk with end users to...
Login or Create an Account to see details.
Director
If I looked at the whole spectrum of our experience with Epic, including the go-live experience, I...
Login or Create an Account to see details.
Director
Epic does a good job with training. They have one of the more sophisticated training models that I...
Login or Create an Account to see details.
Director
Epic is better than most vendors at keeping their promises. The keep my best interests at heart. I...
Login or Create an Account to see details.
Director
Epic does very well with ongoing support. They always help me, and they are prompt. I have a...
Login or Create an Account to see details.
Director
I sometimes have to prompt our technical services person on some of the bigger questions or concerns...
Login or Create an Account to see details.
Director
We don’t talk with Judy Faulkner much, but we have an assigned resource called a BFF. That person is...
Login or Create an Account to see details.
Director
Epic claims to do things with other applications, and they really push the exchange of information...
Login or Create an Account to see details.
Director
Knowing what I know about other tools, I know that Cogito is good. It still requires a good amount...
Login or Create an Account to see details.
Director
The system meets our needs. We have not even used all that it offers. We could do a lot more with...
Login or Create an Account to see details.
CIO
The vendor absolutely keeps their promises. Anytime there is a question or concern, we have an...
Login or Create an Account to see details.
Director
Getting the data to flow took far longer than we had anticipated. It took time to map the model to...
Login or Create an Account to see details.
Director
In general, I don't feel like Epic is overselling their products. But their promotions of Slicer...
Login or Create an Account to see details.
Director
We get a set number of Epic models that we are able to employ. If we work with Epic and contribute...
Login or Create an Account to see details.
Director
We wanted to grade ourselves in terms of how quickly we responded. We wanted to find the threshold...
Login or Create an Account to see details.
Director
For some of the models that we have deployed with Epic, like predicting readmissions, some of the...
Login or Create an Account to see details.
Director
Epic’s cloud platform allows us to localize their models to our data so that the coefficients can be...
Login or Create an Account to see details.
Director
We have looked at a few systems because there has been a push to at least get meaning mapped to the...
Login or Create an Account to see details.
Director
One thing that appealed to us was that Epic had a framework that could leverage the sepsis score to...
Login or Create an Account to see details.
Manager
Cogito is absolutely part of our long-term plans. We plan on using Epic for AI across our enterprise...
Login or Create an Account to see details.
Manager
One of the big advantages of Cogito is that everything comes with the Epic system. There may be some...
Login or Create an Account to see details.
Manager
I would rate the quality and effectiveness of implementation services very high. The training was...
Login or Create an Account to see details.
Manager
Cogito does work as promoted. It is not up to par with a true BI solution. We don’t quite have that...
Login or Create an Account to see details.
Manager
How the product supports our organization’s integration or interoperability goals is huge. That was...
Login or Create an Account to see details.
Manager
I think the product quality is excellent. The system is so well thought out. There are notes to help...
Login or Create an Account to see details.
Manager
I would not rate the ease of use quite as high as the product quality because the solution is so...
Login or Create an Account to see details.
Manager
The support is excellent. It isn't comparable to anyone else's. The support isn't a help desk. We...
Login or Create an Account to see details.
Manager
For some things, there is an equivalent of a help desk, but we have never actually used the help...
Login or Create an Account to see details.
Manager
The Epic executive involvement is pretty high now. At first, that was a bit of a challenge. It has...
Login or Create an Account to see details.
Manager
For now, I haven’t seen truly measurable outcomes. Everything has been accurate, but we are not sure...
Login or Create an Account to see details.
Manager
I would highly recommend Epic since people can’t ask to use Cogito if they aren't using Epic. People...
Login or Create an Account to see details.
Manager
I expect that in a year, our satisfaction with Cogito will be higher because I am sure we will...
Login or Create an Account to see details.
VP/Other Executive
When I look at Epic's system, it seems like Epic has taken a step back because the predictive models...
Login or Create an Account to see details.
VP/Other Executive
Epic might keep their promises. I always beat Epic up about the time. It is like Epic makes a...
Login or Create an Account to see details.
Director
The tool is pretty self-sufficient for what we need to do. We map a model, and then we turn it on....
Login or Create an Account to see details.
Director
Epic's integration services and consulting are really good. The consultants know the product really...
Login or Create an Account to see details.
Director
Some of Epic's models are pretty severe, like the deterioration index. That predicts when somebody...
Login or Create an Account to see details.
Director
I don’t feel that we are nickel-and-dimed. The costs have been pretty straightforward. There is...
Login or Create an Account to see details.
Director
Upgrades and implementation services seem to be pretty strong. There is always room for opportunity,...
Login or Create an Account to see details.
Director
For this particular product, there weren’t a lot of conversations about training without us reaching...
Login or Create an Account to see details.
Director
There are no surprises in terms of the framework of the solution. There is a lot of excitement over...
Login or Create an Account to see details.
Director
I don’t know whether we are following the right channels, but we have connections on the vendor’s...
Login or Create an Account to see details.
Director
The vendor promotes some of their individual models, but the vendor’s service seems more reactive...
Login or Create an Account to see details.
Director
The solution gives us potential. Tangible outcomes are a challenge with anything. The solution...
Login or Create an Account to see details.
Director
I am pretty confident that I would recommend the solution to a friend. Our team can build, so we...
Login or Create an Account to see details.
Director
There is always opportunity for improvement, but the vendor is really open to hearing our feedback,...
Login or Create an Account to see details.
Director
Given the vendor’s current framework, I wouldn’t anticipate an enterprise-wide deployment. Our Epic...
Login or Create an Account to see details.
CIO
Epic has stood up a COVID-19 database fairly quickly, but things have been a mess. The state is...
Login or Create an Account to see details.
CIO
The product serves its purpose 80% of the time. We could search for a separate solution that would...
Login or Create an Account to see details.
CIO
Epic has a tendency to be pretty conservative about the expectations they set. They ensure that they...
Login or Create an Account to see details.
CIO
Epic heavily relies on us to take their classes for ongoing training. They aren't going above and...
Login or Create an Account to see details.
CIO
I can't fault the fact that the product works with the infrastructure of the Epic clinical system....
Login or Create an Account to see details.
CIO
One thing I wish Epic would do to the product is add a visual layer. They have struggled with...
Login or Create an Account to see details.
Featured Report
Preferences
Related Blogs
Can 4 Major AI Technology Vendors Be Successful in Healthcare?
Are the Dreams of AI in Healthcare Becoming A Reality?
EMR Vendors in the World of AI
Cut the Hype about AI
Driving Success in Healthcare AI – Best Practices