Cognitive Computing (Epic Only) Commentary
Filtered view: All
Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
Epic’s service is good, but I wish they had more specialty-specific products. That is my biggest...
Login or Create an Account to see details.
Relationship
We have a dedicated person from Epic who we work with all the time. We meet with them on a weekly...
Login or Create an Account to see details.
Loyalty, Product
With Cognitive Computing, we have seen success with sepsis recognition. We have also been successful...
Login or Create an Account to see details.
Loyalty, Product
If someone has Epic's systems, they should use Cognitive Computing because it is part of the Epic's...
Login or Create an Account to see details.
Loyalty, Relationship, Product, Value
Epic has their own priorities and does a terrific job staying current and forward-thinking. We are a...
Login or Create an Account to see details.
Relationship
Historically, Epic has been very nimble and responsive in their engagement with institutions. In my...
Login or Create an Account to see details.
Loyalty, Product
With Cognitive Computing, we are moving more to the cloud, and Epic's cloud enables Cognitive...
Login or Create an Account to see details.
Product
Cognitive Computing is in Epic's system, and that is super helpful. We don't have interoperability...
Login or Create an Account to see details.
Value
Cognitive Computing is very expensive. There are other models and predictions that could be helpful....
Login or Create an Account to see details.
Loyalty, Operations, Product
Epic's ability to incorporate AI into existing products and workflows is the main reason to use...
Login or Create an Account to see details.
Product
I suppose I would like Epic's solution to have a better connection to decision support tools, like...
Login or Create an Account to see details.
Operations
Training on Cognitive Computing wasn't as much about how to actually apply the models and apply the...
Login or Create an Account to see details.
Culture
Cognitive Computing is an expensive solution. Epic is fair and transparent in their charges with the...
Login or Create an Account to see details.
Loyalty, Product
We found Epic's predictive indices to be effective. We are starting to see satisfaction with more of...
Login or Create an Account to see details.
Relationship
Epic is better than most at partnering with us to set AI strategy and context, validate use cases,...
Login or Create an Account to see details.
Loyalty
The solution is new to us, so we are looking forward to its relevance and ease of use for our...
Login or Create an Account to see details.
Relationship, Product
There needs to be greater alignment in the development and deployment environments in Cognitive...
Login or Create an Account to see details.
Culture
Epic has two pricing models. They have a consumption-based model and an all-you-can-eat model for AI...
Login or Create an Account to see details.
Culture
We started using Cognitive Computing early on, and that was meant to be an expedited pathway for us...
Login or Create an Account to see details.
Product
The development life cycle for the solution is too long to generate demonstrable value and keep...
Login or Create an Account to see details.
Product
If an organization decides that they are not in a position to use Cognitive Computing because of the...
Login or Create an Account to see details.
Loyalty
I think Cognitive Computing is really going to take off next year. It is a very difficult space. The...
Login or Create an Account to see details.
Relationship
Epic doesn't necessarily guide our strategy. They aren't always the vendor that we go to for that.
Login or Create an Account to see details.
Operations
Epic does a great job with training. Their training tracks are really good. Cognitive Computing is a...
Login or Create an Account to see details.
Relationship
In terms of support, Epic is phenomenal. They don't mess around. I don't have any problems with the...
Login or Create an Account to see details.
Relationship, Product
I have been extremely satisfied with Epic's ability to incorporate AI into existing workflows. We...
Login or Create an Account to see details.
Relationship, Operations
Epic has declined in terms of their implementation support. I remember a very different level of...
Login or Create an Account to see details.
Relationship
Epic keeps all their promises, but they sometimes take longer than I want them to. Epic definitely...
Login or Create an Account to see details.
Loyalty, Product
We have built several models that we have deployed through Epic as part of the Epic workflow. That...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Epic is incredibly focused on building their stuff right now, including all of the application...
Login or Create an Account to see details.
Operations, Product
Cognitive Computing is challenging to use because we are still learning. The system's ease of use is...
Login or Create an Account to see details.
Relationship, Value
As a customer, I think we sometimes get in the way of achieving tangible outcomes with our Epic...
Login or Create an Account to see details.
Loyalty, Product, Value
With Cognitive Computing, many of our initiatives are still new, so it is too early to clearly...
Login or Create an Account to see details.
Operations
The training is mainly self-service. There is annual training, but that is pretty lightweight. So...
Login or Create an Account to see details.
Value
For Epic, things are steeply integrated in the platform, so that is a lot of value because we don't...
Login or Create an Account to see details.
Relationship, Product
Epic is very aggressive with AI. I think Epic is fairly cautious about releasing AI in the wild, and...
Login or Create an Account to see details.
Operations, Product, Value
Epic does provide us all the material and content for training. Rolling the system out to everybody...
Login or Create an Account to see details.
Value
Cognitive Computing is not free. We don’t want to tell someone to use it as much as they want and...
Login or Create an Account to see details.
Product, Value
With Cognitive Computing, we are seeing a reduction in physician burnout. There is better...
Login or Create an Account to see details.
Culture, Value
Some things are charged per-model, and some things are in between. For example, Epic will release a...
Login or Create an Account to see details.
Operations
Epic’s training is an issue. There have been some things with their quality programs that make me...
Login or Create an Account to see details.
Relationship, Product
Generally, I would rate Epic’s support team higher, but having them revalidate one of their released...
Login or Create an Account to see details.
Loyalty
We haven't used some of the more advanced features of Cognitive Computing yet. I'm looking forward...
Login or Create an Account to see details.
Loyalty, Product
On the spin-up, Epic does pretty well with meetings, planning, validation, and operationalizing. But...
Login or Create an Account to see details.
Relationship, Product
Cognitive Computing really is about making sure that organizations can leverage industry trends and...
Login or Create an Account to see details.
Product
We have collaborated with Epic a lot on AI, and they have been good there, but I want Epic to be...
Login or Create an Account to see details.
Product, Value
From a clinical perspective, we have gotten the most value out of the deterioration index model from...
Login or Create an Account to see details.
Product
Cognitive Computing is required to enable a lot of other useful features in Epic's suite. It is very...
Login or Create an Account to see details.
Loyalty, Value
In the clinical space, the outcomes with Cognitive Computing are around quality improvement. We will...
Login or Create an Account to see details.
Operations, Product
I would like to see Epic make Cognitive Computing easy to use. In some areas, the ease of use is...
Login or Create an Account to see details.
Product
In the financial area, there is coding assistance. For example, the coding assistance functionality...
Login or Create an Account to see details.
Product
In the operational area, Epic has a lot of generative AI tools for enabling us to generate automatic...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
Epic keeps some promises. Epic has a very ambitious road map for what they want to do. Many things...
Login or Create an Account to see details.
Relationship, Product
I am very satisfied with Epic's ability to partner with us on AI things. In terms of Epic...
Login or Create an Account to see details.
Relationship
Epic's support is stellar. We have people from Epic who are assigned to us, and most of them are...
Login or Create an Account to see details.
Operations, Product
There is some room for improvement, but Cognitive Computing is meeting our needs. It is pretty neat....
Login or Create an Account to see details.
Culture, Value
A year ago, I would have said that Epic wouldn't avoid charging us for every little thing, but they...
Login or Create an Account to see details.
Product
Cognitive Computing is assisting us with things such as deterioration indexes. For example, when we...
Login or Create an Account to see details.
Loyalty, Relationship, Product
AI is definitely a focus of everybody right now, and it is also a focus of Epic. They have a number...
Login or Create an Account to see details.
Relationship
Epic has been much more proactive about working with us, reaching out, and partnering. They partner...
Login or Create an Account to see details.
Loyalty, Relationship, Product
An area for improvement with Cognitive Computing is that Epic is playing catch-up a bit. They have a...
Login or Create an Account to see details.
Value
Because Epic has a lot of things now that they are having to put out into Azure, there are a lot of...
Login or Create an Account to see details.
Loyalty
Lately, Epic’s partnering with us has gone better. I have seen a lot of engagement in the last...
Login or Create an Account to see details.
Product
Epic is our main EMR, but healthcare organizations have so many integration points, and Epic is a...
Login or Create an Account to see details.
Relationship
Epic does provide a very robust platform. To make it actionable, sometimes we just get Epic’s help,...
Login or Create an Account to see details.
Product
Cognitive Computing is a good platform. Epic has added generative AI, so before folks buy a...
Login or Create an Account to see details.
Product, Value
The outcome we have seen with Cognitive Computing is time efficiency. We benchmark against other...
Login or Create an Account to see details.
Product
From the Cognitive Computing AI perspective, Epic's development cycles are actually faster than I...
Login or Create an Account to see details.
Relationship, Product
I have received notifications about Cognitive Computing's downtime and other things very proactively....
Login or Create an Account to see details.
Product, Value
From a risk stratification perspective, we are seeing that many more of our service areas are...
Login or Create an Account to see details.
Culture
There is a separate licensing for the standard Cognitive Computing model and the cloud-based model....
Login or Create an Account to see details.
Culture, Value
Epic provides guidance on use cases and AI strategies, like giving us a list of use cases or telling...
Login or Create an Account to see details.
Product
Epic's systems have high integration abilities. We want to keep the analytics data science use cases...
Login or Create an Account to see details.
Operations
Cognitive Computing has a steep learning curve. We found that the requisite knowledge needed for it...
Login or Create an Account to see details.
Product
We have had good success with population-management-based machine learning models. A lot of our care...
Login or Create an Account to see details.
Product, Value
Epic's strength is that they are clinically relevant and are integrated incredibly well into...
Login or Create an Account to see details.
Value
With Epic, it is always questionable whether we received our money's worth because everything is...
Login or Create an Account to see details.
Relationship
Overall, we are very happy with our vendor and the features and support that they provide.
Login or Create an Account to see details.
Relationship
When it comes to being proactive, Epic has release notes that they put out in patches.
Login or Create an Account to see details.
​
Preferences