Cognitive Computing (Epic Only) Commentary
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User Commentary
We have a model in Cognitive Computing that predicts the no-show rate, and then we actually do extra...
Cognitive Computing’s potential is immense, and all the demos look great. But it’s too early to say...
With Cognitive Computing, the patient no-show predictions can be leveraged to reduce patient...
We have always struggled a bit, but the issue is not necessarily with Cognitive Computing right now....
We are definitely seeing success with Cognitive Computing in patient monitoring and care gap...
Epic provides printed materials, but there is no real training program for Cognitive Computing....
Epic has continued to evolve their model framework to enable localization with some models, and that...
While Epic's documentation on each model is good, the real-world setup and validation have taken...
Epic enables customers to develop custom Cognitive Computing models. We have investigated doing...
We will continue to evaluate new models that Epic releases and revisit models that have new features...
Epic’s service is good, but I wish they had more specialty-specific products. That is my biggest...
We have a dedicated person from Epic who we work with all the time. We meet with them on a weekly...
With Cognitive Computing, we have seen success with sepsis recognition. We have also been successful...
If someone has Epic's systems, they should use Cognitive Computing because it is part of the Epic's...
Epic has their own priorities and does a terrific job staying current and forward-thinking. We are a...
Historically, Epic has been very nimble and responsive in their engagement with institutions. In my...
With Cognitive Computing, we are moving more to the cloud, and Epic's cloud enables Cognitive...
Cognitive Computing is in Epic's system, and that is super helpful. We don't have interoperability...
Cognitive Computing is very expensive. There are other models and predictions that could be helpful....
Epic's ability to incorporate AI into existing products and workflows is the main reason to use...
I suppose I would like Epic's solution to have a better connection to decision support tools, like...
Training on Cognitive Computing wasn't as much about how to actually apply the models and apply the...
Cognitive Computing is an expensive solution. Epic is fair and transparent in their charges with the...
We found Epic's predictive indices to be effective. We are starting to see satisfaction with more of...
Epic is better than most at partnering with us to set AI strategy and context, validate use cases,...
The solution is new to us, so we are looking forward to its relevance and ease of use for our...
There needs to be greater alignment in the development and deployment environments in Cognitive...
Epic has two pricing models. They have a consumption-based model and an all-you-can-eat model for AI...
We started using Cognitive Computing early on, and that was meant to be an expedited pathway for us...
The development life cycle for the solution is too long to generate demonstrable value and keep...
If an organization decides that they are not in a position to use Cognitive Computing because of the...
I think Cognitive Computing is really going to take off next year. It is a very difficult space. The...
Epic doesn't necessarily guide our strategy. They aren't always the vendor that we go to for that.
Epic does a great job with training. Their training tracks are really good. Cognitive Computing is a...
In terms of support, Epic is phenomenal. They don't mess around. I don't have any problems with the...
I have been extremely satisfied with Epic's ability to incorporate AI into existing workflows. We...
Epic has declined in terms of their implementation support. I remember a very different level of...
Epic keeps all their promises, but they sometimes take longer than I want them to. Epic definitely...
We have built several models that we have deployed through Epic as part of the Epic workflow. That...
Epic is incredibly focused on building their stuff right now, including all of the application...
Cognitive Computing is challenging to use because we are still learning. The system's ease of use is...
As a customer, I think we sometimes get in the way of achieving tangible outcomes with our Epic...
With Cognitive Computing, many of our initiatives are still new, so it is too early to clearly...
The training is mainly self-service. There is annual training, but that is pretty lightweight. So...
For Epic, things are steeply integrated in the platform, so that is a lot of value because we don't...
Epic is very aggressive with AI. I think Epic is fairly cautious about releasing AI in the wild, and...
Epic does provide us all the material and content for training. Rolling the system out to everybody...
Cognitive Computing is not free. We don’t want to tell someone to use it as much as they want and...
With Cognitive Computing, we are seeing a reduction in physician burnout. There is better...
Some things are charged per-model, and some things are in between. For example, Epic will release a...
Epic’s training is an issue. There have been some things with their quality programs that make me...
Generally, I would rate Epic’s support team higher, but having them revalidate one of their released...
We haven't used some of the more advanced features of Cognitive Computing yet. I'm looking forward...
On the spin-up, Epic does pretty well with meetings, planning, validation, and operationalizing. But...
Cognitive Computing really is about making sure that organizations can leverage industry trends and...
We have collaborated with Epic a lot on AI, and they have been good there, but I want Epic to be...
From a clinical perspective, we have gotten the most value out of the deterioration index model from...
Cognitive Computing is required to enable a lot of other useful features in Epic's suite. It is very...
In the clinical space, the outcomes with Cognitive Computing are around quality improvement. We will...
I would like to see Epic make Cognitive Computing easy to use. In some areas, the ease of use is...
In the financial area, there is coding assistance. For example, the coding assistance functionality...
In the operational area, Epic has a lot of generative AI tools for enabling us to generate automatic...
Epic keeps some promises. Epic has a very ambitious road map for what they want to do. Many things...
I am very satisfied with Epic's ability to partner with us on AI things. In terms of Epic...
Epic's support is stellar. We have people from Epic who are assigned to us, and most of them are...
There is some room for improvement, but Cognitive Computing is meeting our needs. It is pretty neat....
A year ago, I would have said that Epic wouldn't avoid charging us for every little thing, but they...
Cognitive Computing is assisting us with things such as deterioration indexes. For example, when we...
AI is definitely a focus of everybody right now, and it is also a focus of Epic. They have a number...
Epic has been much more proactive about working with us, reaching out, and partnering. They partner...
An area for improvement with Cognitive Computing is that Epic is playing catch-up a bit. They have a...
Because Epic has a lot of things now that they are having to put out into Azure, there are a lot of...
Lately, Epic’s partnering with us has gone better. I have seen a lot of engagement in the last...
Epic is our main EMR, but healthcare organizations have so many integration points, and Epic is a...
Epic does provide a very robust platform. To make it actionable, sometimes we just get Epic’s help,...
Cognitive Computing is a good platform. Epic has added generative AI, so before folks buy a...
The outcome we have seen with Cognitive Computing is time efficiency. We benchmark against other...
From the Cognitive Computing AI perspective, Epic's development cycles are actually faster than I...
I have received notifications about Cognitive Computing's downtime and other things very proactively....
From a risk stratification perspective, we are seeing that many more of our service areas are...
There is a separate licensing for the standard Cognitive Computing model and the cloud-based model....
Epic provides guidance on use cases and AI strategies, like giving us a list of use cases or telling...
Epic's systems have high integration abilities. We want to keep the analytics data science use cases...
Cognitive Computing has a steep learning curve. We found that the requisite knowledge needed for it...
We have had good success with population-management-based machine learning models. A lot of our care...
Epic's strength is that they are clinically relevant and are integrated incredibly well into...
With Epic, it is always questionable whether we received our money's worth because everything is...
Commentary Summary
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