Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Technology
I would like it if Epic laid out better how to realistically test models in a production...
Login or Create an Account to see details.
Implementation and Training
Epic’s out-of-the-box models don't work for us. That is a result of the vendor training the models...
Login or Create an Account to see details.
Functionality and Upgrades
When someone tries to get assistance from other teams for building something out, we all understand...
Login or Create an Account to see details.
Other Observations & Comments
There always seem to be gaps within our training for Cognitive Computing. I can't say that I blame...
Login or Create an Account to see details.
Other Observations & Comments
Our executives think that Cognitive Computing is pretty simple. However, our end users don't always...
Login or Create an Account to see details.
Interfacing and Integration
Epic does a good job of incorporating their Cognitive Computing models into the current framework...
Login or Create an Account to see details.
Service and Support
Even though Epic does peer reviews and internally compares and qualifies their data, Epic does give...
Login or Create an Account to see details.
Other Observations & Comments
The product is always ready to operationalize, but the challenge is making sure that we can...
Login or Create an Account to see details.
Lessons Learned
Using the Cognitive Computing models effectively takes significant buy-in from the operations team....
Login or Create an Account to see details.
Implementation and Training
There is some work that could be improved between the data scientists and the organization in order...
Login or Create an Account to see details.
Implementation and Training
There have been some improvements in the models, and even the implementation process has gotten a...
Login or Create an Account to see details.
Other Observations & Comments
Cognitive Computing is the guts behind the scenes. It is the build that tells us what a patient's...
Login or Create an Account to see details.
Functionality and Upgrades
The product is pretty simple in terms of its function. There are two major strengths. The first...
Login or Create an Account to see details.
Functionality and Upgrades
I would suggest that Epic make more capabilities to engage with Cognitive Computing to allow us to...
Login or Create an Account to see details.
Relationship
Executive involvement is probably the best part of Epic’s company.
Login or Create an Account to see details.
Functionality and Upgrades
One major driver we would like to see from Epic would be an expansion of their number of predictive...
Login or Create an Account to see details.
Service and Support
We love the relationship and partnership that we have with Epic. The vendor is very engaged and has...
Login or Create an Account to see details.
Implementation and Training
When we go through an upgrade, we sometimes find an implemented change that we don't have a release...
Login or Create an Account to see details.
Relationship
We definitely receive supportive leadership from Epic in utilizing the predictive models within our...
Login or Create an Account to see details.
Service and Support
Epic's implementation services, technical support, and support training are stellar. The solution is...
Login or Create an Account to see details.
Functionality and Upgrades
I like our ability to build out and train models using Epic's standard platform build.
Login or Create an Account to see details.
Other Observations & Comments
I haven't had a chance to play with the system's custom tools yet, but it would be extremely helpful...
Login or Create an Account to see details.
Service and Support
Epic is good at keeping all promises that involve support, implementation, questions, bugs, and...
Login or Create an Account to see details.
Implementation and Training
During the Epic implementation of a predictive model, there can sometimes be scattering because...
Login or Create an Account to see details.
Service and Support
Epic has various Gold Stars initiatives to document that a certain percentage of their customers are...
Login or Create an Account to see details.
Service and Support
Epic has a great support library; they are generally responsive to questions. In terms of training,...
Login or Create an Account to see details.
Win/Loss - Why they were selected (by current clients)
A key reason that we choose to go with an Epic model if we can is that it integrates with the rest...
Login or Create an Account to see details.
Functionality and Upgrades
If an end user has a workflow that is right within Epic's system, they are much more likely to use a...
Login or Create an Account to see details.
Other Observations & Comments
The user interface is a big area for improvement for Epic. They have a rather old infrastructure. We...
Login or Create an Account to see details.
Service and Support
Epic’s web support is excellent. Their user web has a plethora of resources, user forums, and...
Login or Create an Account to see details.
Implementation and Training
Epic tries to essentially document whether their product is helping us reach a quality improvement...
Login or Create an Account to see details.
Lessons Learned
When recommending Epic to a peer or friend, we would say that it is quite possible that what Epic is...
Login or Create an Account to see details.
Functionality and Upgrades
Our Slicer Dicer model needs a little more robust visualization. Right now, we have to have an...
Login or Create an Account to see details.
Service and Support
I have a great technical coordinator, so I am really happy with them and the Epic support people.
Login or Create an Account to see details.
Functionality and Upgrades
We plan to use the solution for our AI needs, but we may use some additional tools from other...
Login or Create an Account to see details.
Functionality and Upgrades
There is still lots of work to be done on the AI to make it relevant and useful. We have our AI...
Login or Create an Account to see details.
Functionality and Upgrades
I don't think the system is being used as much as it needs to be. Of course, we build it, so the...
Login or Create an Account to see details.
Relationship
Epic has a long way to go to develop all the functionalities we need. I don't know whether they know...
Login or Create an Account to see details.
Implementation and Training
The training that the vendor provides for the system is pretty light. It is just a class that my...
Login or Create an Account to see details.
Functionality and Upgrades
It is really hard to use the system's data-lineage aspect. There isn't a good apples-to-apples...
Login or Create an Account to see details.
Other Observations & Comments
The product can integrate with our EMR and put its predictive analytic scores directly into our...
Login or Create an Account to see details.
Functionality and Upgrades
Epic had some challenges with their recent upgrades. Until those upgrades, our experience wasn't...
Login or Create an Account to see details.
Interfacing and Integration
Epic's system was our answer for ease of use for our clinicians and our physicians so that they...
Login or Create an Account to see details.
Other Observations & Comments
Epic’s standard product is pretty good. But due to all of the changes in healthcare that are...
Login or Create an Account to see details.
Service and Support
Epic is very engaged and willing to have us work with R&D teams or come out to see what we need. The...
Login or Create an Account to see details.
Relationship
Epic has a good structure in place for support. We have a BFF who is definitely our best friend....
Login or Create an Account to see details.
Other Observations & Comments
For a lot of Cognitive Computing's models to work, organizations have to use a specific measurement...
Login or Create an Account to see details.
Relationship
Things are improving with Cognitive Computing. For example, Epic has redone their status model....
Login or Create an Account to see details.
Technology
I would love for Epic to compare Cognitive Computing to other products on the market. I know that...
Login or Create an Account to see details.
ROI / Cost
Epic fundamentally understands their industry. They also understand clinical consumption, and they...
Login or Create an Account to see details.
Functionality and Upgrades
We are trying to take advantage of the latest and greatest things from Epic. I don't wish we had...
Login or Create an Account to see details.
ROI / Cost
One of the platforms we use has the ability to train our models with the data, and that is huge for...
Login or Create an Account to see details.
ROI / Cost
The end users of one of Epic's products are really taking advantage of the no-show prediction...
Login or Create an Account to see details.
Interfacing and Integration
When it is appropriate to use cognitive computing and when the system has models for us, it is great...
Login or Create an Account to see details.
Functionality and Upgrades
We didn't ask for Cognitive Computing; it was included. The product is useful.
Login or Create an Account to see details.
Service and Support
Epic has the best service I have ever seen.
Login or Create an Account to see details.
Other Observations & Comments
Epic doesn't make interoperability super easy. I don't know whether it would be easy to make the...
Login or Create an Account to see details.
Lessons Learned
I would tell a peer that unless they are planning to make cognitive computing and data science a...
Login or Create an Account to see details.
Functionality and Upgrades
From a provider perspective, there is no better product on the market that can do what Epic's...
Login or Create an Account to see details.
Functionality and Upgrades
I would be interested in seeing whether Epic could figure out a way to make the implementation a...
Login or Create an Account to see details.
ROI / Cost
I think that Cognitive Computing is part of our enterprise package, so we don't pay for it. The...
Login or Create an Account to see details.
Functionality and Upgrades
The product assumes a baseline data cadence without calling it out. Its sepsis model updates every...
Login or Create an Account to see details.
Other Observations & Comments
I have a generally favorable opinion of Epic’s platform and the way that it is implemented....
Login or Create an Account to see details.
Relationship
Every now and then, we have a challenge because Epic disagrees with us. It seems like it should be...
Login or Create an Account to see details.
Implementation and Training
Epic does an excellent job with all of their training. We have learned things and have gotten a...
Login or Create an Account to see details.
Implementation and Training
Epic's implementations aren't very strong on the analytics side. End users who do product...
Login or Create an Account to see details.
Sales and Contracting
Epic delivers the things that they say that they will deliver. Sometimes, vendors will skew their...
Login or Create an Account to see details.
Implementation and Training
Epic doesn't have a log of training specific to this solution. They do have some resources that will...
Login or Create an Account to see details.
Relationship
There are always hiccups with Epic's integrations, but that is normal. We are waiting for the vendor...
Login or Create an Account to see details.
Functionality and Upgrades
Epic's operations side is excellent. The vendor is transparent. They show us the different parts and...
Login or Create an Account to see details.
Interfacing and Integration
The flexibility of the integration can be limited by how we fit the content in Cognitive Computing...
Login or Create an Account to see details.
Implementation and Training
In Cognitive Computing, it is very important to tie back the platform to the workflows. Epic's...
Login or Create an Account to see details.
Functionality and Upgrades
Epic's system is our primary AI source, and it has been pretty helpful. Epic's system has the...
Login or Create an Account to see details.
Functionality and Upgrades
Epic’s documentation on the data model is good. Epic's client base is well versed in data science...
Login or Create an Account to see details.
Implementation and Training
Epic doesn’t do a lot of hand-holding with clients in terms of how to actually implement models....
Login or Create an Account to see details.
Relationship
Epic fulfills the promises that they talk about with the product, but getting fulfillment out of the...
Login or Create an Account to see details.
Lessons Learned
As far as engaging users to get value out of the tool goes, I always use the analogy of a hammer and...
Login or Create an Account to see details.
Functionality and Upgrades
We are not planning on using the Epic system for our AI needs across the enterprise because the Epic...
Login or Create an Account to see details.
Implementation and Training
When we went live with Epic, we tried to follow their recommended best practices. Epic also told us...
Login or Create an Account to see details.
Relationship
Epic needs to improve the timeline for getting technology out to us. Epic has a lot of competing...
Login or Create an Account to see details.
Functionality and Upgrades
We absolutely plan on using Cognitive Computing for the future. It works very well for us, and we...
Login or Create an Account to see details.
Implementation and Training
The system is complex to implement and requires a lot of validation. Epic helps, but a lot of the...
Login or Create an Account to see details.
Service and Support
We would like to see more focus on cognitive computing models, and we would like someone to help...
Login or Create an Account to see details.
Interfacing and Integration
I would like to see more bells and whistles in the system and more integrated workflows that provide...
Login or Create an Account to see details.
Relationship
Epic is a little more proactive on the Cognitive Computing platform than they are with other...
Login or Create an Account to see details.
Technology
Cognitive Computing is very amenable to taking predictive models and getting them plugged in to...
Login or Create an Account to see details.
Functionality and Upgrades
I would like to see development in Cognitive Computing, such as additional programming languages...
Login or Create an Account to see details.
Functionality and Upgrades
Implementations and upgrades are areas for improvement for Epic. I had to work with several...
Login or Create an Account to see details.
Relationship
I am very happy with Epic’s ongoing commitment to upgrading their tools. We see iteration changes...
Login or Create an Account to see details.
Functionality and Upgrades
When the system is operationalized effectively, it is easy to use, but that is reliant on our team's...
Login or Create an Account to see details.
ROI / Cost
The system doesn’t meet all of our needs; there is always room to do more. I am sure Epic is aware...
Login or Create an Account to see details.
Service and Support
Epic’s support is very, very good. There are multiple people that have the knowledge, and sometimes...
Login or Create an Account to see details.
ROI / Cost
We leverage the product in many places in our organization, and we have been able to restratify...
Login or Create an Account to see details.
ROI / Cost
I have had conversations with other organizations about this product. I do recommend it to others....
Login or Create an Account to see details.
Implementation and Training
We send some of our folks to Epic for training, and the training is pretty high quality. Epic does a...
Login or Create an Account to see details.
Relationship
Nobody keeps all of their promises, but I really see a good faith effort on Epic's part. They don't...
Login or Create an Account to see details.
Implementation and Training
Sometimes there are a lot of glitches when it comes to implementing a model in Cognitive Computing....
Login or Create an Account to see details.
Technology
We are trying to implement our custom models. Epic has two systems for that. They have one where we...
Login or Create an Account to see details.
Other Observations & Comments
We have to pursue Epic to tell them which models we want to use. However, some of their models for...
Login or Create an Account to see details.
Featured Report
Preferences